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Epic Deal Shop Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Epic Valley SL

Hawthorne
California
United States

Customer Support Phone Numbers

Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM
SatClosed
SunClosed
Plus

Epic Deal Shop Complaints & Reviews

Epic Deal Shop / mens shirt order

Sa
Oct 10, 2019

I have ordered 3 shirts from epic deals on 23 Jun 2019. My order ID was EDS14489. It was delivered on 30 Jun 2019. The shirts quality was very poor and not at all fit for use. It seems pieces of cloth was mixed and stitched. For the last 5 days I am continuously sending mails to...

EpicDeal / return of product

Vi
Aug 01, 2019

Sir i have ordered three shirts vide order no eds10786 on dtd. 07.03.2019. Ordered for size 42 . Sorry to say that the size of shirts is very small, it is not for adults, i want to return the products, pl tell me the procedure, thanks and regards. Vijaykumar lungade mob [protected]/[protected]

EpicDeal / purse/satchel

Go
Jul 18, 2019

This product is not at all as described. The size is extremely small, made for a young child - not an adult. I couldnt believe what I was sent when I took it out of the bag!! After all the complaints I have read about sizing, quality and workmanship, it seems to be their products are not...

Epic Deal Shop / worst quality product

Mo
Jul 16, 2019

Epic Deal ShopI had ordered for a pack of 3 high quality branded formal shirts of XL size vide order number FD1009. But the shirts I received were of worst quality and also size was M. I want to return the product immediately. Please help how and where to contact. I am unable to find any contact detail...

EpicDeal / shirts pack of 3

Ch
Jul 08, 2019

EpicDealI have ordered 3 shirts from epic deals on 22 Jun 2019. My order ID was EDS10994. It was delivered on 03 jul 2019. The shirts quality was very poor and not at all fit for use. It seems pieces of cloth was mixed and stitched. For the last 5 days I am continuously sending mails to...

EpicDeal / want to to return the ordered shirts

Ma
Jul 07, 2019

EpicDealSir /madam This is Naveen from nizamabad, Telangana State. I have booked one order of 3 shirts package offer of rupees 1000 from Facebook in have seen in one site... But again I am unable to recall that site... I have been cheated that site... I have booked branded 3 shirts but received...

Epic Deal Shop / combo shirts are not good there are short

Ra
Jul 07, 2019

Epic Deal ShopOder no # EDS7836 this is my oder number sir . My name is gautam kumar my oder is cotan shirt 3 combo pack. Sir I Request you sir this product is poor quality. And there product is 3 cotan shirt product price is 999 size is, m, but I recuid size is XL size. Sir shirts are to short theair...

EpicDeal / earphones

Fa
Jul 05, 2019

I ordered this product over 8 weeks ago and still havent received it nor has customer service provided any bit of service to if they are going to reship. They sent a tracking number that doesnt work and when I have asked to cancel and refund they just wont get back to me. Beyond done with...

EpicDeal / cancelled order money not returned

Ta
Jul 04, 2019

EpicDealI am getting no where with this emailing customer service. I asked to cancel an order before it mails out. For a back pack, it was not the one I needed. The next day customer service by email said they will refund. Still waiting 3 weeks later. I keep emailing them and they say it i...

Epic Deal Shop / 3 high quality shirts

Ko
Jul 03, 2019

Order # : EDS14585 Ordered 3 High quality Koutons shirts for Rs.999. But I received 3 different sunlabelled foul-smelling shirts. So I want to return them. Never shocked like this before in my hundreds of online purchases from different online sites. I am enclosing herewith an image of my...

Epic Deal Shop / Shirts - A pack of 3 shirts- KOUTONS

Ra
Jul 02, 2019

I was using Facebook. During that KOUTONS pack of 3 shirts was displayed by Epicdeal. I visited the link and ordered a pack of 3 shirts for Indian Rs. 999/-. The payment was to be made on delivery. They confirmed my order number EDS14781. I ordered for KOUTONS shirts. The same wa...

EpicDeal / Ian complaining about product

Ra
Jul 02, 2019

EpicDealI have ordered 3 shirts of xxl size but I received 3 shirts of small size out of that one shirt is already damaged. So I want to return this product and I need my money back so please send me your return address so that I can return this product. Please do the needful as soon a...

Epic Deal Shop / wrong product received

Ko
Jul 01, 2019

Epic Deal ShopOrder # : EDS8935 Ordered 3 High quality Koutons shirts for Rs.999. But I received 3 different sized unlabelled foul-smelling shirts. So I want to return them. Never shocked like this before in my hundreds of online purchases from different online sites. I am enclosing herewith an image...

EpicDeal / 3 high quality branded formal shirt

Sd
Jun 30, 2019

EpicDealI ordered above item of XL size but delivery send Small size design and colour also different .Shirts is very rough and under size. During phoneby company before delivery it was clear-cut asked by me that size should be XL and they assured me for this. It is very regretful, I want to return...

Epic Deal Shop / eds2856 I ordered for double sided shirts of three combo pack

Ka
Jun 30, 2019

Epic Deal ShopI ordered for double sided shirts of three combo pack with good quality but what I received shirts are totally different from I ordered shirts, received shirts very poor quality and they are single sided shirts .This is not a good way of doing online business i.e showing one product and...

EpicDeal / wrong item received

Dh
Jun 29, 2019

We have ordered shirts... Nd it has come wrong... Wrong pattern nd wrong size... Combo of 3 shirts... It is the worst shopping site... Dnt buy anything from this... Every thing is worst... All products are worst... Our rupees has wastes...999 rs... Epic deal is worst... I will not buy...

Epic Deal Shop / shirt quality very worst

Ku
Jun 28, 2019

I have ordered shirts from EpicDeal website. When I received it I was very disappointed with my purchased because the shirts looked nothing like pictures on their website and this shirts quality is very very poor. So i want to return my order. Before I made my order I checked the review...

EpicDeal.in / product - shirts

Sh
Jun 28, 2019

I placed order for shirts (pack of 3) of size XXL but I received under size shirts with very worst quality the stitching are very poor and open. And there were I don't found any Bill of the same and there was no any address of senders. Now I am unable to return because I don't know...

Epic Deal Shop / product not as described

Pk
Jun 28, 2019

Epic Deal ShopWe have ordered shirts... Nd it has come wrong... Wrong pattern nd wrong size... Combo of 3 shirts... It is the worst shopping site... Dnt buy anything from this... Every thing is worst... All products are worst... Our rupees has wastes...999 rs... Epic deal is worst... I will not buy...

Epic Deal Shop / eds11976

Sa
Jun 27, 2019

Epic Deal ShopI have received the defected item in the packet awb no [protected] At. The time of order we have showing kutons shirt in 3 pack. But when packet open I found 3 different type of shirt which showing to used shirt. I m really disappointed with this product.and found to cheat with me...Kind...

EpicDeal / shirts

Mo
Jun 27, 2019

We have ordered shirts...nd it has come wrong...wrong pattern nd wrong size...combo of 3 shirts ...it is the worst shopping site...dnt buy anything from this...every thing is worst...all products are worst...our rupees has wastes...999 rs...epic deal is worst...i will not buy anything next tym...amazon is better than this...i request not to use this site please

EpicDeal / pack of 3 high quality branded formal soft shirts

Na
Jun 26, 2019

I have ordered shirts from Epic deal order no. EDS10106. When I received it today I was very disappointed with my purchase because the quality of the shirt is very poor and it is not properly stitched and the colour is not as in the advertisement. So I want to return it. Please kindly make...

EpicDeal / I have not got the correct order of shirts

Bh
Jun 26, 2019

EpicDealI have ordered shirts from your epicdeals website when I received it I was very shocked with my purchase because the shirts looked nothing like picture on your website, it very different and low quality shirts. Please help me out replace my order as soon as possible. See what I ordered and what I...

Epic Deal Shop / guru music phone combo

Sh
Jun 24, 2019

Epic Deal ShopDear sir/madam...I have ordered the Samsung Guru music mobile...but i have received an different products are BQ mobile phone model:Y3310 and Snowtel model:310.Please accept my request. Order No.#EDS7435A We need an replacement or refund...we can't accept from epic deals...Please response my...

EpicDeal / this is regarding order ed4790. make arrangements for returning the product. return

Vi
Jun 22, 2019

First of all. no double side, second, of undersize and of substandard quality.contradictory to your face book ad. Please arrange your courier partner to take it back. I have been contacting them in vain from day 1. Your option is to replace the same order with one good quality shirt...

Epic Deal Shop / shirts

Ra
Jun 22, 2019

Epic Deal ShopOrder as per the advertisment and offer but faked me with low quality The shirts i ordered and what i recieved is completely different you guys are betraying customers you dont have any sense or what a customer is waiting for what he has ordered and you deliver complete [censored] .if my...

EpicDeal / wrong product not like picture

Ja
Jun 21, 2019

EpicDealI got order not like product as shown in ad I want replace and refund .I go to court if you not contact me or resolve my problem I tried to contact you but you not response my e mail .you contact no is not shown in webshit.in first opinion you are may be fraud or mistake .you need to take...

Epic Deal Shop / shirts

Vi
Jun 18, 2019

Epic Deal ShopI have ordered shirts from EpicDeal website. When I received it I was very disappointed with my purchased because the shirts looked nothing like pictures on their website and this shirts quality is very very poor. So i want to return my order. Before I made my order I checked the review...

EpicDeal / Shipping/receiving

Cr
Jun 17, 2019

You don't understand the situation. I was charged $1, 291.99 for a large order. I only received partial. I did not receive the items!!! Period. (when I receive an e-mail when I want to cancel a portion of the order because I have waited months for the items that states I need to return the...

Epic Deal Shop / Clothes

An
Jun 17, 2019

Epic Deal ShopI have ordered shirts from EpicDeal website. When I received it I was very disappointed with my purchased because the shirts looked nothing like pictures on their website! Before I made my order I checked the reviews and the were only positive ones, but now I know they all were 100% fake!...

EpicDeal / received other item which I have not ordered.

Ti
Jun 15, 2019

I have not received that item which i ordered for and the item i received also not of good quality. very bad quality product you have delivered. i request your team members to go through this issue. costumer use to give order because they like the product but the company is delivering the...

Epic Deal Shop / epic deal shop

Je
Jun 13, 2019

Ordered three pair of shorts size 38. Took forever to ship. When they arrived, they were not all the same shorts and they sent size 40. I contacted support via email and after telling the rep what my issue was he said he was sorry and asked if they fit. I told him no and every attempt to...

Epic Deal Shop / cargo shorts

Sh
Apr 30, 2019

Order # 492263: Purchased 3 Cargo shorts all in US size 34 waist; the tags on them said 34 but they were about a 30 as they are all way too small. My waist size has not changed and all my other clothes of the same waist size fit with a bit of room to spare. I provided photos of tags from...

EpicDeal / Un receive items

Da
Feb 27, 2019

On 2/3/19 i ordered an outdoor waist bag $9.60 also a travel messenger bag 39.99 for totatal of$57.88 . i have yet to receive items, tried using email address [protected]@epicdealshop.com came back as mailer Daemon likely spam. Needles to say i was outraged went on Facebook contacted FB. they...

EpicDeal / professional 12 in 1 emergency survival kit

Ma
Feb 25, 2019

Good afternoon, I really don't have a complain but I did order this item a short time ago, (order confirmation # 475689) I did receive it but I do believe that I am missing a small item, The tool to start a fire, the long tube with a handle on it. I do like the kit oh and also no biggie but...

EpicDeal / outdoor travel messenger bag - khaki

Jo
Feb 22, 2019

Name: John H. Nipper Address: 1416 SE 33 Street, Cape Coral, Florida 33904 I paid $47.98, product plus shipping and have conformation from PayPal dated 1/24/2019. "I have NOT received my purchased product". This is NOT my first inquiry and will not be my last pending receipt of...

Epic Deal Shop / skull shot glass

Su
Dec 19, 2018

I ordered the skull shot glass around the 15th of November I am not sure of the exact date but they withdrew the money from my account on the 15th of november and I haven't recieved anything, no email or the shot glass. Let me know what i need to do to receive my merchandise or get a refund Thank you, David Henderson You can contact me at [protected]@aol.com

EpicDeal / a backpack I ordered

Ro
Nov 20, 2018

Hi, I ordered a backpack not to long ago and I never received it, so I ordered another one and that one I got. Low and behold the other day I pull in the driveway, as I'm walking up to the door I see a package leaning on my door. Well I'll be I thought to myself. It was the first backpack...

EpicDeal / I don't get 1 of the item.

Sa
Oct 06, 2018

EpicDealI was order 02 items. 1 is Military Tactical Backpack colour Black and the 1 is Military Outdoor Waist Bag Pack colour Black. I only get my Military Tactical Backpack. But not for the Military Waist Bag Pack. The package that sent to me is mention 2. But it's only 1 items inside when I...

Epic Deal Shop / backpack

Du
Aug 09, 2018

there is a problem with their website. images and colours do not match on the item that i ordered. despite claims of refund and exchange, they simply replied saying that they do not see an issue and i should be happy with item item was posted from china... i ended up buying the backpack i...