CB Fast Food Chains Wendy’s Complaints #102-121

Wendy’s review: Wendy's cleanliness issues on Mormon Coulee Road in La Crosse WI

bspanjers of Genoa, US

Jul 23, 2023 10:14 am UTC

Verified customer

I usually go to the Drive Through - I had to use the restroom. As I went in I noticed the trash container outside was overflowing. Inside I went right to the restrooms and found unflushed toilets, used toilet paper on the toilet seats, garbage on the floor, Next stall designated for handicapped people same. Disgusting, While ordering I noticed the countertop was filthy, the employees were dressed in what appeared to dirty jeans with holes in them, three people working, all oblivious to the horrible mess around them. Spilled food including FF and FF containers, what appeared to be hamburger bun spills. I went to get my drink filled, the counter there was covered in orange spillage, straw wrappers lying in the spill, nothing wiped down. I had to walk out of there after telling the employee I would take my food to go and asked him if he was aware of the awful dirty appearance, He said he wasn't! YIKES I won't be going to that Wendy's again and I will warn people. If the eating area looks like that do the employees even wash their hands? Please address

Desired outcome: CLEAN UP THE PLACE - HIRE PEOPLE WHO CARE ABOUT HOW THEY APPEAR TO CUSTOMERS AND TAKE PRIDE IN THEIR WORKPLACE APPEARANCE.

Keywords:

countertop drink drive through employees garbage restroom spilled food toilet seats trash container unflushed toilets

0 comments

Add a comment

Wendy’s - treating employees unfairly 173

Resolved

Wendy’s - Food causes diarrhea 17

Wendy’s - changed the formula?? 46

Resolved

Wendy’s - severe food poisoning 13

Resolved

Wendy’s - we got shot by a security guard in one of the restaurants! 9

Wendy’s - Assault by employee 3

Wendy’s - Not able to get my check

Wendy’s - Wendy's breakfast

Wendy’s - customer service 1

Wendy’s - food/ service

View all Wendy’s reviews and complaints

Wendy’s Contacts

Wendy’s phone numbers

+1 (888) 624-8140

Click up if you have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number 1 1 users reported that they have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number 2 2 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number

Customer Care

+1 (614) 764-8478

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number 1 1 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number 4 4 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number

+1 (614) 764-3044

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number 2 2 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number

+1 (614) 764-3368

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number

Media Contact

+1 (614) 764-3300

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number

+1 (614) 764-3327

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number

Animal Control

+1 (614) 764-3311

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number

Vice President Investor Relations

More phone numbers

Wendy’s emails

customercare@wendys.com

100%
Confidence score: 100%

Support

crista.miller@wendys.com

100%
Confidence score: 100%

Support

erica.erwine@wendys.com

93%
Confidence score: 93%

More emails

Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

Wendy’s social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Aug 17, 2026
View all Wendy’s contacts