CB Fast Food Chains Wendy’s Complaints #2-21

Wendy’s review: Overcharged $$$

1 comment

Daniel Balasic of US

Sep 12, 2026 12:12 am UTC

Verified customer

Review updated: Sep 12, 2026

Featured review

On Friday, 9/11/26 around 6pm, I went through the drive thru at the Wendy's in Port Republic Road in Harrisonburg, VA. I ordered a #1 Combo (a double) and the total came to $14 and some change. When I got home and randomly pulled up my bank statement, this Wendy's location charged almost $27 to my debit card. To top it all off, they got my order wrong as well as I asked for just cheese, mayo and ketchup on the burger and they only put mayo and pickles on it. What a terrible experience...having #13 extra dollars charged to my account and not getting what I ordered on top of that.

Claimed loss: $13

Desired outcome: I would like a refund for the $26.78 that I was charged. 1) I only ordered a #1 combo which is only a little over $14 and 2) I didn't get what I ordered.

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a22M

136 comments

a22M of US

Sep 12, 2026 7:41 am UTC

If you want a refund. RETURN THE FOOD.

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Wendy’s phone numbers

+1 (888) 624-8140

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Customer Care

+1 (614) 764-8478

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+1 (614) 764-3044

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Media Contact

+1 (614) 764-3300

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+1 (614) 764-3327

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Wendy’s emails

customercare@wendys.com

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crista.miller@wendys.com

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erica.erwine@wendys.com

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Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

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