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ripped off twice!
Today Jan.27th I went to Wendys located on Rt.104 in Oswego NY. I ordered a 6.00 salad with extra ranch dressing, a crispy chicken sandwich plain with bbq and a baked potato with extra sour cream and a frosty with extra butterfinger! What I received in my order was a 6.00 dollar salad with no dressing, some big ### chicken sandwich with lettuce and tomato which was more than the dollar i intended to spend, and a baked potato with no sour cream what is up with that! I also got my frosty in this tiny ### cup/ bowl thigy that the manderian oranges come in what a rip! I proceeded to call my local Wendy's where i spoke with the manger Marsha Kray I told her what had happened and explained that I lived far away from the establishment and that with the wind chill I did not want to come back out and besides MY KIDS were hungry! She asked me if I would please come back to the restaurant and she would replace the entire order for my troubles. Since she agreed to replace the entire order I sent my brother back to the restaurant. When he returned all she had given him was a packet of ranch dressing is that really EXTRA! And the crispy chicken sandwich. In conclusion after all this crap I got stuck with a cold ### potato, a melted ### frosty, two cold chicken sandwiches and a salad with a ridiculous amount of ranch how much are in them little packages anyway? Not enough thats how much! I hate wendys and forget DAVE too there both scandalous!
Sincerely
Scott im still hungry Newman!
ps This crappy meal cost me 16.00!
uncooked chicken and cold fries
I had purchased 2 crispy chicken burgers for holiday hangover healing and got possible samonila poisoning instead. My boyfriend consume his burger without thinking that it wasn't cooked. Really though how do large fast food chains think they can treat there customers like another bad moment in a long day, threaten our lives and then simply offer a coupon (thinking you will have something else on there menu) or brush you off in ignorance leaving you with nothing to but post a complaint or sit with pen and paper buy a stamp and walk to the post office. Thank you Wendys on isley avenue in dartmouth nova scotia next time they can keep there uncooked chicken and cold fries for the next person to have o do this.
The complaint has been investigated and resolved to the customer’s satisfaction.
came though today 330 ish ordered my food took more time than i think it should came out 10 mins i had to pull up got on the hwy thought i would eat my fries SURPrize not there got going to come back 5 miles s0 i am owed fries(just spent $ 24
on this date03/14/2024 i order 1 biggie bag,1 chicken sandwich,1 Lg Frie. I chili,2 Frosties and a baked potato and it cost over 30 but when i finally found my receipt it said 19,56 plus and i didn't get my potato or my chili, this is the worst service I've have ever had. Thank you Larrie Hazelwood
Why are you trying to drive away your loyal customers with a stupid greedy new pricing scheme? My advice is don’t do it.
Our family loves Wendys and it was a shock when we got our chicken nuggets not cooked properly. That has never happened before. We have noticed a change with the workers being rude.
Incident happened on December 20, 2023 roughly at 2:30pm. The employee named “Shania” did not provide a good customer experience. She was laughing with a co-worker as I explained my order details. The tray of food and the extra ketchup I demanded was left on the countertop without any notice. Very rude and unprofessional behavior.
Ordered a number 7 for breakfast everything was terrible on my bur he r from bread being torn in half to fake cheese to plastic in my egg to no bacon to my sausage being old. Went back the supervisor had an attitude I didn’t want the food nomore
December 10 @ 4:30 pm
No fries
Too many condiments on burger
Tried to get through on help line several times
Vicky Long VICLL764@YAHOO.COM or [protected]
I don’t have any more info
VL #
I went Through the drive through Wendy’s in Lagrange Georgia they are very irresponsible
The food was not made right drink was wrong and other sandwich was totally wrong we spent over 20.00 dollars for 1 combo and one Double cheese hamburger which was terrible everything about this order was completely unacceptable
Dining room never opens up on time really one of their breakfast but now I changed my mind I'll never eat there again boycott in that place Wendy's all together I'm pissed
I ordered a five dollar biggie bag and an extra jr bacon burger and was charged 13.45. How is that? It should’ve been about 9 or 10 dollars.
The location was at the jfk Wendy’s location. This happen on October 29 at 12:15 pm
Wendy’s Reviews 0
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About Wendy’s
One of Wendy's most popular menu items is the Baconator, a double cheeseburger topped with six strips of bacon. This mouth-watering burger has become a fan favorite, and it's easy to see why. The combination of juicy beef, crispy bacon, and melted cheese is simply irresistible.
In addition to its burgers, Wendy's also offers a variety of other menu items, including chicken sandwiches, salads, and sides like chili and baked potatoes. And let's not forget about the famous Frosty, a creamy, chocolatey treat that has been a staple at Wendy's since the beginning.
But Wendy's is more than just a fast-food chain. The company is committed to giving back to the community through its Wendy's Wonderful Kids program, which helps find permanent homes for children in foster care. Wendy's also supports various charitable organizations, including the Dave Thomas Foundation for Adoption and the National Adoption Day Coalition.
Overall, Wendy's is a beloved fast-food chain that has stood the test of time. With its commitment to quality ingredients, delicious menu items, and charitable efforts, it's no wonder why Wendy's has become a household name.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize your main issue with Wendy's. Make it specific and clear, such as "Incorrect Order at Wendy's Downtown Location" or "Poor Customer Service at Wendy's on Main Street".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Mention key areas such as:
- The specific location and time of your visit to Wendy's.
- The nature of the issue, whether it was related to food quality, hygiene, customer service, or incorrect billing.
- Describe the order or service you received and how it did not meet expectations.
- Include any interactions with Wendy's staff and their response to your issue.
- Detail any steps you took to resolve the issue with Wendy's, including any communication with management.
- Explain how this issue has personally affected you, such as causing inconvenience, health issues, or financial loss.
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6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from Wendy's, such as a refund, an apology, or corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
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9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from Wendy's or from other users who have had similar experiences.
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Wendy’s phone numbers+1 (888) 624-8140+1 (888) 624-8140Click up if you have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number 0 0 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone numberCustomer Care+1 (614) 764-8478+1 (614) 764-8478Click up if you have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number 3 3 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number+1 (614) 764-3044+1 (614) 764-3044Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number 1 1 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number 0 0 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number+1 (614) 764-3368+1 (614) 764-3368Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number 0 0 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone numberMedia Contact+1 (614) 764-3300+1 (614) 764-3300Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number 0 0 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number+1 (614) 764-3327+1 (614) 764-3327Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number 0 0 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone numberAnimal Control+1 (614) 764-3311+1 (614) 764-3311Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number 0 0 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone numberVice President Investor Relations
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Wendy’s emailscustomercare@wendys.com100%Confidence score: 100%Supportcrista.miller@wendys.com100%Confidence score: 100%Supporterica.erwine@wendys.com93%Confidence score: 93%
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Wendy’s address1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
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Yah I agree with Justin...
Maybe you should consider making dinner at home, would cost you a lot less, and it would be hot, and on top of that you wouldnt have to deal with a bunch of people that truely hate theyre jobs.