CB Fast Food Chains Wendy’s Complaints #2-21

Wendy’s review: Poor hospitality/customer service ( 1 comment)

Naomi McGraw of US

Jul 14, 2026 4:59 pm UTC

Verified customer

Review updated: Jul 14, 2026

Featured review

We have been coming to this establishment for years and have never had such poor hospitality ever!?
And will NOT BE COMING BACK!
We were placing a large Togo order;
2 Dave’s triples with a large fry
(the worker asked 3-4 times double checking if we wanted pickles on the sandwiches, we told them no),
1 daves double, 1 large spicy chicken sandwich meal: w. Large Strawberry lemonade and a large fry, and 2 Large chilis. But when we got to ordering baconators, the individual taking our order started complaining and raised their voice about us being disrespectful to them. They stated that there were two other people talking to them at the same time as we were ordering, when we tried to explain the speaker was crackling on their mic and we didn’t know if they could hear us or not (yes we did raise our voice, however it was anything BUT rude). The worker then told us that they WILL NOT BE SERVING US and told us to leave.

Claimed loss: Patronage and quality food service.

Desired outcome: Went to a different location and GOT OUR FOOD WITH EXCEPTIONAL SERVICE!

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Knowere

115 comments

Knowere of US

Jul 14, 2026 5:20 pm UTC

if you allow ONE BAD EXPERIENCE, stop you from returning you are NOT a "loyal" customer and will NOT be missed.

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customercare@wendys.com

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Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

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