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Chili's Grill & Bar

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Customer Service

+1 972 980 9917 (Head Office)
3000 Olympus Blvd
Dallas, Texas
United States - 75019

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Complaints & Reviews

Jul 18, 2020

Chilis — Manager in charge of seating

I went to Chili's in Burleson Texas approximately 1:00pm today, Saturday, July 18th, 2020. We waited to...

Jun 25, 2020

Chili's Grill & Bar — Food/service

On June 25, 2020. I visited the Lake Charles, LA location #471. Server : Kaitlyn Table 27/2 Dine Inn. We...

Chili's Grill & BarRefund request

Please, cancel my order ([protected]), placed earlier this evening.

They did not have any mushrooms for the mushroom swiss burger, so my husband did not want anything.

I called the location and was told to go online.

I have called the location, texted, emailed, and submitted the request under your general comments section, under FAQ.

I will be looking for the 27.00 refund into my account.

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    Chili's Grill & BarFood/service

    Didnt want to be that person but food and service was that bad. We waited like 10min for anyone to come to the table to get our drinks. Shed bring us one thing doesnt ask if we need anything else and then disappears for 5 min. Had to catch her and ask for refills. The boneless ck wings looked like they was sitting under a heat lamp for 2 hrs tasted weird too. Still waiting on our food 30 min later. 2 tables seated after us both got apps and food in a timely manner. Moms burger looked like it had been sitting in the window for 15min my ck fried steak looked cooked to hell somehow they threw a chicken ball on my plate. Took while for a manager to come to the table. Omg just was not good. Went across the street to whataburger. Wasnt much better. Tables dirty food all over the floor. Should have just stayed home.

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      • Fi
        Fifth Mar 08, 2020

        Five and ten minutes are not that long of a wait. If you wanted something else when she gave you your drinks you should have told her or your parents that you wanted something else. Nothing wrong with having to ask her for refills on your drinks.Maybe your parents need o wait a bit longer until you are more older and mature before taking you out to eat. You are right you should have stayed home so your parents and others do not have to put up with you.

        0 Votes
      • Fi
        Fix this damn site Mar 08, 2020

        You do know that five or ten minute is not that long of a wait right? You also do know that if you wanted something else when she was bringing the drinks that you could have asked her or had your parents ask for you if you are too shy. What is wrong with having to ask for a refill. You are not the only people that she is serving. Maybe your parents should wait until you are older and more mature before taking you out. You are right you should have stayed at home. That way your parents and other people won't have to put up with you. Unfortunately for that your parents would have to hire a babysitter and I doubt anyone would want to babysit you.

        0 Votes
      • Fi
        Fix this damn site Mar 08, 2020

        You do know that five or ten minute is not that long of a wait right? You also do know that if you wanted something else when she was bringing the drinks that you could have asked her or had your parents ask for you if you are too shy. What is wrong with having to ask for a refill. You are not the only people that she is serving. Maybe your parents should wait until you are older and more mature before taking you out. You are right you should have stayed at home. That way your parents and other people won't have to put up with you. Unfortunately for that your parents would have to hire a babysitter and I doubt anyone would want to babysit you.

        0 Votes
      Mar 07, 2020

      Chili's Grill & Bar — Food not cooked thoroughly and rude manager

      3/7-2020 I had a party of three me my husband and son we were seated at 6:05 this evening..and 15 min later...

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      Mar 01, 2020

      Chili's Grill & Bar — Food and service

      The four of us went to Chili's to eat dinner on March 1st 2020. Our waiter Sean was the waiter the bartender...

      Bernalillo
      Mar 01, 2020

      Chili's Grill & Bar — Food Quality, Ticket Time, Missing sauce and dressing

      My Togo order ticket time was 30 minutes when I was told 15 minutes. The tacos were cold. The soft tortilla...

      Feb 29, 2020

      Chili's Grill & Bar — Dinner

      Went to your restaurant 02/29/2020 for dinner. I order the sirloin steak dinner. I finally got my dinner...

      Feb 26, 2020

      Chili's Grill & Bar — My payment was over charge and wasn't about to resolve it.

      Chili charge me 4 time and said my card don't work I order on line I check my card they took 245$ off...

      Jan 21, 2020

      Chili's Grill & Bar — service

      I recently dined at your establishment on 1/18/20 in celebration and f my oldest nephews birthday and my...

      Dec 12, 2019

      Chili's Grill & Bar — broccoli was hard as rock

      Sent back broccoli I had 2 order wife had one never got it back cooked finished my chicken and wife chicken...

      Chili's Grill & Barquality of food

      I ordered the 2 entree for 25 online pick up order. My order consisted of chicken crispers, one plain, one honey chipotle. The plain chicken crispers were very greasy . I also ordered onion blossom also greasy, and fries were not crisp. I was just not satisfied with my order at all. I believe in if you wouldn't eat, you shouldn't serve it to a customer.

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        Chili's Grill & Barcompany adverts on vudu

        the ad currently running on vudu is horrible. the general public is fickle and there are just too many dining options available. i feel like if i hear and see that damn comnmercial about trevor the annoying neighbor kid, who looks like an ugly lesbian btw, with that off key jingle and those freaking cowbells? well, im just going to lose my [censored], ong its playing right now.. it makes me want to never eat at chillis ever again. ever ever ever.

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          Nov 24, 2019

          Chili's Grill & Bar — missing tortillas

          We placed an order online For a chicken Sandwich and Chicken Fajitas on 11/24/2019. First, My fiancé...

          Nov 24, 2019

          Chili's Grill & Bar — customer service november 24th

          My name is Bruce Buffington, I live in Canon City, CO. You have a Chilis here that I used to frequent. I had...

          Nov 18, 2019

          Chili's Grill & Bar — to go order

          I ordered my family each a plate, Southwest egg rolls.. Bbq ribs with fries.. Chicken bacon with fries and...

          Nov 17, 2019

          Chili's Grill & Bar — my server

          My family an I stopped in to eat after visiting my mother in law in a nursing home. We sat in the bar area...

          Nov 16, 2019

          Chili's Grill & Bar — service

          Very POOOOOOR SERVICE at Jacksonville Airport! Food I ordered came out 20mins after my friends got their...

          Nov 03, 2019

          Chili's Grill & Bar — I had poor service. I even sat at the bar to get better service. the burger was terribly burndt!

          The $13.00 burger was well done, to be burnt! I substituted for onion petals. I got 4. I had to beg for...

          Oct 27, 2019

          Chili's Grill & Bar — original chicken crispers

          We just ordered 2 orders of the chicken crispers through Doordash and they are NOT edible. They are very...

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