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Chili's Grill & Bar Customer Care Service

Brinker International

531 W Southwest Loop 323
United States - 75701

Customer Support Phone Numbers

+1 903 581 7812 4 5
+1 903 581 5379 0 0

Chili's Grill & Bar Complaints & Reviews

Chili's Grill & Bar / child of kitchen staff was allowed in cooking area

Patricia Baldree on May 22, 2017
On Wednesday the 24th of May we were at the Chili's Grill & Bar in Tifton Georgia. It was around 2:00 p.m. We noticed a young child a toddler who was running back and forth in the kitchen area where they cooked. We observed an employee who was working holding the child while working. I...

Chili's Grill & Bar / terrible and rude hostess

Richard Dininger on May 20, 2017
We can in after an elderly couple on Saturday night. The hostess told us it would be like two minutes while they wiped off boothes and didn't take our names. We waited and 4 other couples came in and the hostess took their names. About 5 minutes later the boothes were clean and she began...

Chili's Grill & Bar / everything kahala chilis

Brooklyngirl76 on May 17, 2017
my husband and I are from New York but we come to Honolulu often and we went to Kahala Mall Chilis last month. I have been here many times and every time I have been there something goes wrong . We love the food here that's why we keep going . This time was the worst, I ordered a...

Chili's Grill & Bar / food was hard and silverware was so dirty with dried up food on it

Marium Morris on May 12, 2017
I come there often but today was terrible when the food came out the potatoes soup was cold, I didn't want to complain when tried to eat the silverware was so dirty had dried up food on it. I called waitress and showed him ask for more by then soup was even colder. It was two of us and her...

Chili's Grill & Bar / service/bartender

LBW928 on May 9, 2017
ON 5/8/17 my daughter, son and I stopped to have a drink before my daughter and I got our flight back to PA. We sat at the bar; and as soon as we told the bartender (Kayla) that we were only having a drink, she made a smart comment "Is anyone ordering food today?" We had our first drink;...

Chili's Grill & Bar / waitress

Cyndy46 on May 6, 2017
A group of us had went to the Chili's in Panama City Beach Florida on May 5th 2017, an the waitress Brandy, was very slow, made us wait over 30 minutes for our food, an she kept saying she was bringing us refills of our drinks but again, we had to wait over 30 minutes for them also.. she...

Chili's Grill & Bar / bad wine

Norine Weber on May 5, 2017
This was at dfw airport, chili's store id #dfwchi02, on 4/26/17, my survey code on the receipt was 9440. My server was kelundra, who seemed quite distracted with all the guests she was serving. I ordered dinner with a glass of altitude project cabernet wine. I asked the server to check...

Chili's Grill & Bar / bar server

on Apr 22, 2017
On saturday april 22nd my wife and I went to chilis to eat... We were waiting to be seated and kept getting stared at by the bar waitress... After being seated directly behind the hostess podium this same bar waitress walked up to the podium and whispered something to the hostess... The...

Chili's Grill & Bar / service/food

dianav90 on Apr 13, 2017
it took 30+ min to get our food, I had ordered the buffalo chicken salad without blue cheese and pico on the side, after the 30 min wait I received a salad with blue cheese, informed the waiter and he took It back and then when my salad came back out the server had no idea what table it...

Chili's Grill & Bar / Loud music in the restaurant

1911 on Apr 4, 2017
On April 3, 2017, we ate lunch at the Chilis at the River Pointe location in Englewood, Colorado. The music in the restaurant was excessively loud. In the past, when the music was this loud we would asked the manager if he could turn it down a little and, he would graciously lower the...

Chili's Grill & Bar / Food

Dogtrain on Apr 4, 2017
On the evening on March 3, around 6:30pm my husband and I went to your restaurant in Asheboro, NC. We live in Asheboro and have been at this Chili's many times in five years. Last evening was incredibly disappointing and I would like to request a refund of my $43.75. We didn't request a...

Chili's Grill & Bar / Policy preventing pushing tables together

Rebecca Beagan on Mar 24, 2017
Today I visited a Chili's, what I thought was a family-friendly establishment, but to my surprise and dismay, my group was not able to sit at the same table together as we were not allowed to push two tables together due to what we were told is a new policy preventing such action. This i...

Chili's Grill & Bar / Dinner 03/22/2017 farmington, nm

Skbaisch26 on Mar 22, 2017
Why have "To-Go" offering if a restaurant cannot handle the orders?!? This has happened the last few times that I've ordered online from your Farmington, NM location. Tonight might have been the worse yet. I placed my order, went to the restaurant and had to walk thru to the bar...

Chili's Grill & Bar / It was very cold inside. Too cold to enjoy a night out!

livewiretennis@aol.com on Mar 5, 2017
3/5/17 - 6:45PM I took my mother out for dinner at Chili's. As we sat down my mother took her coat off only to put it back on a few minutes later. I never took mine off. The booth behind us were complaining as well. We ordered an appetizer and two meals. I talked to our server and told her...

Chili's Grill & Bar / Everything!

Melissa Wood on Mar 4, 2017
A party of 13 of us arrived at your New Iberia, Louisiana restaurant@ 11:30 am today, 3/4/17. First, we waited for 30 minutes to be seated while there were maybe 8 people already in the restaurant. Our waitresses pleasant personality was the ONLY thing even tolerable! Long story short...

Chili's Grill & Bar / Horrible service and food

Mavis Richardel on Mar 1, 2017
The chili's restaurant in alexandria, la has the worst service and very "sub-par" food. Upon arrival my friend and I waited 10 minutes before a hostess even showed up to ask how many in our party! There were at least 8-10 people also waiting behind us! It was noon and the restaurant wa...

Chili's Grill & Bar / Horrible customer service by manager on duty and hostess..

Alex Figueroa on Feb 26, 2017
I really wanted to celebrate my birthday and have my margarita at chillis but it was sad when we walked into one of your restaurant located in Fl.. 939 Saxon blvd, orange city fl 32763 We walked in we were never greated we approached the hostess and and we asked him w like NH for the wait she...

Chili's Grill & Bar / A picture of ribs on the menu but what I received isn't half that

latrell12 on Feb 9, 2017
Trying to have a late lunch.. First they seated me where the bar is because it wasn't that busy I think they didn't want to open the other side.. too much work!!! Then all the employees comes out in a booth next to mine to conversate anout all types of things I definitely wasn't interested...

Chili's Grill & Bar / Service at chili's bowling green ky

Tracy Lee42 on Jan 30, 2017
This is the second time we have been since they opened. It was a rare date night for me and my husband. To say the least it was the worst service ever. We went on Thursday January 26th we arrived at 615 pm, there was no wait and we were immediately seated at a table. We were told our...

Chili's Grill & Bar / Dallas tx love-field airport/bar service

Angela Bayne on Jan 23, 2017
On January 21, 2017 4:51pm at Chili's Bar & Grill at Dallas Love-Field near gate #18, I ordered a glass of chardonnay and received the wine in a small water glass ( I can provide pictures). The bartender Brian, stated that all of the wine glasses were broken; however, there were other...

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