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Chili's Grill & Bar Customer Care Service

Brinker International

531 W Southwest Loop 323
United States - 75701

Customer Support Phone Numbers

+1 903 581 7812 14 12
+1 903 581 5379 1 1

Chili's Grill & Bar Complaints & Reviews

Chili's Grill & Bar / time/service

ChelseaT on Oct 16, 2017
I went to chili’s with a few friends. We sat in the bar area and it was not very busy at all. Our waitress super sweet and seemed great in the beginning. She got our drinks and food ordered. Once our food came she never came back to check on us or ask if we wanted more drinks. Our tablet at...

Chili's Grill & Bar / online order

Bethmike82 on Oct 15, 2017
We ordered dinner last night from the Uniontown PA chilis. My husband returned home with an empty box where his quesadilla was supposed to be. I ordered my 3 year old the grilled chicken and cheesy pasta. The chicken was raw. Before I noticed it he ate a few bites. Hoping he doesn't get...

Chili's Grill & Bar / chicken enchilada soup

,,61 on Oct 14, 2017
We went to gall blvd Zephyrhills location last nite. The server was nice but the soup was disappointing, . All it had was broth and some chicken. The original soup had so much more; pico for one thing. All the copy kat Chili’s recipes have beans, green chilies, tortilla chip strips. If they...

Chili's Grill & Bar / hated it everyone was rude

Lexi Coin on Oct 7, 2017
This was the worst experience. We went to six flags and went there to eat. We had a horrible waitress. She never came to check on us never refilled our drinks we asked someone else never brought them. Then we ask to get dipping sauces never brought them we asked 3 times for drinks. The...

Chili's Grill & Bar / the new nachos

Mistaken_identity912 on Oct 6, 2017
The nachos are not even close to being worth the $8.99 you are charging. They are a joke and a half. There are like 10 nachos and the toppings are minimal. I am so disappointed in how much of a rip off it is. When there was a full plate of nachos and all the toppings it was a much better...

Chili's Grill & Bar / food n service

Shaba Somersall on Oct 2, 2017
I took my girlfriend out to eat at Chili's this past weekend we order the two for 20 with the appetizer the Texas house fries the cheese cold not melted they gave us old fries I order the Texas dry rub ribs With the Mexican rice was dry my ribs was crispy and crunchy and my girlfriend...

Chili's Grill & Bar / rude and made daughter cry on birthday

john tamagnini on Oct 1, 2017
my wife and 5 children(3 are adults) went to seabrook nh chilis for my youngest daughters birthday. she turned 14 and wanted to go to chilis. my adult daughter forgot her id and was told by the server she couldnt drink alcohol, so i asked my daughter to return home and get her id because...

Chili's Grill & Bar / the service I received from my waitress.

Phonecia Collins on Sep 28, 2017
On 9/21/17 me and a friend went to Happy Hour at the Chili's Grill and Bar In Inglewood CA. We seated ourselves in the bar area, It took about 10 mins before the waitress came over to greet us ( the bar as not full/crowded at this time). When she did come over to us there was still dishe...

Chili's Grill & Bar / mango chicken with broccoli

Kgill17 on Sep 23, 2017
Hi I came to chilies, Bensalem, PA for dinner with my family and ordered mango chicken. The broccoli I got wasn't fresh, it was black and has a bug. I took picture of bug and called manager. Manager said he is not sure about what is it. His reaction was like it's normal thing to have bugs in...

Chili's Grill & Bar / quality and service

Fayez Amin on Sep 22, 2017
Hello Just I want to inform you about the Chillis branch in Bahrain city center mall and Jufair area, the quality of food is so bad salads and sandwiches, size of the portion is so different than before and the test also is so bad the price everything is totally changed here in Chilli...

Chili's Grill & Bar / you could tell the food was left over from lunch

Grace Estate Sales on Sep 21, 2017
Ordered the new chicken crispers salad the chicken was cold and tough. The salad itself was limp, ordered the queso had a scoop of guacamole on top; the queso was so hard you couldn't eat it and the guacamole was Brown. I worked for Norman Brinker in the early 70s at Steak and Ale...

Chili's Grill & Bar / manager refuses to honor teacher discount posted in their restaurant

Lynette Montag Bachman on Sep 20, 2017
We visited Chili’s in Normal, Illinois this evening, September 20, 2017. It was a real splurge for us. We used to come to Chill’s almost weekly. Unfortunately my husband’s job was outsourced 5 ½ years ago and he hasn’t been able to secure full-time employment. We haven’t been to Chili’s in probably...

Chili's Grill & Bar / location - yokata air base japan

Susan Freeman Copeland on Sep 18, 2017
On September 18th the Yokota’s Chilis manager called Military Security Forces on a member of our dinner group because of a mistake the waitress made inputting an order. There were 6 of us meeting for dinner from the 730th Key spouse group. After we'd placed our orders with our server we waited...

Chili's Grill & Bar / service overall visit

Chrislie on Sep 18, 2017
Went to the chili's in congress ave, palm spring, FL Near my house a couple of nights ago and they run out of food which is understandable since it was after the hurricane just past. So I went there again today their power went off I sat waiting at least ten minutes ok no problem. After...

Chili's Grill & Bar / management service

Nneka m on Sep 15, 2017
I went to chili's with a friend and ordered the Cajun pasta, when I received it the pasta was undercooked, the shrimp were over cooked and the portion was not acceptable. I asked for the manager and she told me to order one thing else, so I ordered some chicken crisper and asked for the...

Chili's Grill & Bar / triple play appetizer

Aaron Nicaiden on Sep 13, 2017
My wife and I ate at your restaurant in Auburn NY today. I ordered the triple play appetizer which included the original chicken crispers. Once I ate the first crisper something didn't taste right and it was very slimy. I cut the second one in half and noticed the chicken was not cooked...

Chili's Grill & Bar / fried cauliflower

Itsey on Sep 10, 2017
Arrive at Chili's (Carlisle Pa.) Greeting and seating experience was very nice.The young lady who was our server was pleasant and efficient.After eating my appetizer I informed her of my dissatisfaction with my Food.The cauliflower was very very over cooked, the breading was soggy and the...

Chili's Grill & Bar / steak dinner $18.+

Lacie Hooper Brown on Sep 5, 2017
I ordered via the online app. I ordered a steak dinner $18.00 one and had one side corn a d the other was the mashed potatoes with all the stuff on it. (I actually thought it was a fully loaded bake potato) Asked my meat to be rare. I also ordered dessert. I was staying about 2-3 block...

Chili's Grill & Bar / a/c out

Swtcap on Sep 3, 2017
We just had dinner at Chilis in Manteca, CA. And it was absolutely an awful experience, the poor server was amazing under the conditions. Tonight it was 114 in Manteca so as a normal family you chose to go out because you don't want to heat your house up with cooking. We got to the manteca...

Chili's Grill & Bar / waitress

Jaylan on Aug 31, 2017
Me and my 5 friends have been waiting for atleast 2 hours and our waitress didnt even stop by to make sure we were okay. There was a big spill on the floor and noone cleaned it up! We ordered appetizers as soon as we sat down and it came 2 hours later. The people around us were waiting...

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