Wendy’s

I was recently hired at a Wendy's Restaurant, my first day being December 2, 2017. I have always been pleased with the service, so I figured why not work there. I only lasted two days after repeatedly being disregarded and treated like I was a bother rather than an employee. The manager, Jamie, was very disrespectful to her employees from what I heard and saw. The first day wasn't too bad although two males were very open and talked explicitly about a female customer while I was trying to 'train'. The manager did not check on me AT ALL that day. I was not told how much I was going to be paid or what the proper procedures were while I was behind the counter i.e. do I need my hair up? Am I allowed to walk through the kitchen area to go to the restroom? Nothing. I sat there my entire shift and the only thing that she helped me was with clocking in and out. The next day I returned and was hopeful for a change in attitude from the manager. I was in for a big surprise that day. I got there and she tells me I will be on register and she proceeds to walk away. 1) I have never used their POS system, 2) I never watched the video for the instructions on how to use it due to running out of time the previous day, and 3) I need to be properly trained before jumping into a job that I still knew almost nothing about other than the mission statement of the founder Dave. I stood there in confusion and attempted to ask another employee what all the buttons meant until she came back and yelled at him for training me while a customer was waiting in line (understandable). I guess she realized that I had no idea what to do so she put me on sandwiches. I was actually learning something for about 5 minutes, granted the employee that was training me complained about his job the entire time. He left me there to go complain to the manager and she told me to follow her to the back. I told her I had to specify what days I could work and she was very short tempered about the situation. She put me back on the computer to watch more videos about sandwiches and register and I was not complaining due to the tense environment up to that point. She sent an employee after about 2 hours and what felt like 20000 videos later, to check on me. I finished the videos and this time she told me to be up front by the register to see what I would be doing. The girl trained me as best as she could, she said she had only been there a few months. She was very sweet and taught me a lot more than any other employee. Don't get me wrong, about 2 to 3 other workers were very nice and understanding of the situation I was in. About 30 minutes until I would be clocking out, the manager that hired me came in. She did not ask me how I was doing so far and was a completely different person compared to when she hired me. The girl I was working with that day, Genna, I think her name was, complimented her outfit and the manager who hired me, Robin, completely disregarded her and walked to the back to gossip with Jamie. The two were basically yelling F - this F-that and I recall hearing "and if you hear a complaint about me, I don't F-ing care. I'm done with this BS." this came from Jamie, as I would expect from her at that point. Before I clocked out, I went to ask Jamie how to properly do it. She interrupted me mid sentence to tell Genna that she needs to show me how to do it. As I gathered my things, I watched as Robin and Jamie went to the dining room. I guess a customer stopped them to tell them that a sandwich was made wrong. Robin proceeds to yell across the store at the new guy that he made the sandwich wrong and that the customer was not pleased. You DO NOT call out an employee, especially not a new one on sandwiches by himself, across a restaurant. I vowed to never work in food again after I left that store on December 3rd. Today, December 4th I went in to quit and I spoke to Robin at the register. I told her that I could no longer work there. She said "that's okay, I can cover your shifts". Although it was sarcastic, that was the most professional I had seen her behave. I said thank you and walked out with a smile on my face. It's one thing for one manager to be terrible, but two?! No ma'am. I will not be returning to that store to eat and I will recommend my friends and family to never return. The lack of professionalism and respect is very present. The fact that people were arguing over not wanting to train an employee is absurd. That is the worst job that I have ever had. I am hoping I will have better success working across the street at the local Walmart.

Kalamazoo Gull Rd. Store
I puchased 2 double stacks and a large fry through the drive-thru this afternoon at 4:40pm. After ordering I waited 15min in line. I finally received my meal. I returned home literally 5 min from the store. I removed the fry from my bag and instantly noticed they had been sitting in the bin for a while. I removed a double stack from the bag and unwrapped it. Again the burger looked like it had been sitting for a while. The other burger wasn't any better. Once again I gave the store an opportunity to satisfy me beyond their Frostys and they failed. I will not be buying food there again. Back to Subway, Jimmy Johns and Arby's.

We walked in the resterant at the Wendy's in Cranberry twp pa at around 7:30 pm on 12/1/17 and as soon as I walked in I noticed that all the trash cans were all completely full and overflowing. And trash still on 3/4 of all the empty tables in the resterant. After we place our order I went over to get out drinks, catchup and, etc. there was no sweet tea over there. It's was sitting on counter were we ordered and only found it after we ask and they found it there. There was absolutely zero napkins and zero catchup cups. Had to ask for all that. As I was getting all that stuff. I looked around and under every table in there, there was trash and food on the floor. I have never been in a resterant that was so dirty in my life. I understand they were a little bit busy for the holiday shoppings going on. Just really suprised with it all

Greensboro nc to raleigh nc I will make sure it's a big deal that ur service and food sucks [censor]... I have complained about 7 plus store and no none contacts me back and the sAmerican [censor] keep happening... just went and spend 30 mins in line with 3 people in line and my chicken on my chicken salad wasn't even on it and much more so than gs but i hope u loss all buisness around this area bc ur service and cleanness is a joke and should be shut down due to it .

Wow. I remember Wendy's was the best fast food money could buy in the 1980's & 1990's. The burgers were juicy and delicious and the fries were to die for...plump soft potatoes steaming hot and delicious. When Chick-fil-et came about, I must admit that I rarely went to Wendy's. Well, I took my grandsons to Wendy's yesterday and one of them got the baconator, small frosty & small fry...almost 9 dollars just for that, for God's sake. Anyway, I tasted the fries and they were awful. Hard, not much potato, grease smell was nasty. The baconator meat was dry. Really? The frosty was good.
You're company has really gone downhill to me, because I was there when it was the BEST fast food around. No longer.

I just was at Wendy's in Warsaw, NC. There were no cars in the parking lot so I assumed quick service. I set at the drive thur for about 7 minutes an a female finally said she would be with me in a few minutes. Another 6 or 7 minutes later she came back to take my order. After giving my order 3 times, kids chicken nuggets with frys, small chocolate frosty an 2 medium chocolate frostys, I was told to drive to window for total. I pulled to window where I saw 3 or 4 employees milling around an 1 on her cell phone. After sitting another 5 minutes with no acknowledgement of my presents l came home an fixed my Granddaughter a snack

I arrived at Wendy's on 21st Street in Newark, Ohio on Monday, November 27, 2017 at 6:10 PM.
The drive thru was backed up by approximately 7 cars deep so I decided to go into the restaurant. When inside, there was a long line of people waiting there for their food as well.
I placed an order for two small frostys and began my wait. There were around 10 people at that time waiting for their food as well. I waited a total of 20 mins for two small frostys.
It was the most disorganized, filthy place I had ever seen. There were workers running around trying to fill orders and not having any idea what they were doing. There was a huge pile of fries on the floor that had not been cleaned up and the Coke machine was broken in the seating area so customers were also waiting in line to have refills on their drinks and having to wait 5 or 10 mins for refills.
This is absolutely an unacceptable way of doing business and someone needs to visit that location and get it under control before it completely closes!

The Elmsford, NY WENDY'S always has issues with product s or services everytime I visit or drive thru. On the drive thru I must constantly go back for ketchup or s/p or my sauce selection is screwed up. I tell them no mayo they forget and put mayo. Just recently I saw the 4 for 4 commercial for the double stack and as soon as I get there the female server tells me " We not doing that yet! So do u want something else?!" I said "I saw the commercial how could u not be doing it?" She yelled at me " because we ain't doing it yet." Then closed the drive thru window and ignored me. I don't appreciate that from my local establishment, maybe I go back to BK."

Good evening,
My name is Tiffany Vaughn and I had a horrible experience at you all's location in Oakwood, Ga. I am appalled that I was given molded bread and also tomatoes which were ritten and a cold sandwich and fries. This is upsetting as well as their green teeth which is a blight in regards to working in a public sector. I paid 30.00 for all of my food items and feel as though I should be reimbursed.

I came into the drive-thru at 11:35 p. m. on 11/26/2017 two (male glasses, light skinned, big hair and female (wore black company shirt with headset) employees were sitting at the back end of Wendy's restaurant near the drive-thru whenever I pulled up once I opened my window to place my order I could smell the smell of marijuana coming from the same direction as two of your employees this is coming from the restaurant 135 Short Boulevard Dallas, Texas employees were rude and smelled of marijuana. No one was friendly no one cared to ensure my order was correct or if I ordered anything period.

I was in line with about 7 other people, we were out for Lunch & everytime this short male manger with braids is always rude and loud to his team member and there be a lot of yelling. I will not be returning here & also tell friends and family not to go to this Wendy's because there is no piece too sit and relax& eat my food I just paid for. Please Resolved the problem.

Served a Raw! Chicken sandwhich have pictures of the sandwhich, 75% is Raw. Took 3 bites in til realized. Absolutely appalling and disgusting. Person eating is a 21 year old mother of an infant who can't afford to be sick. She tried to make her self puke after seeing the chicken was raw and couldn't. Now is waiting to see if she can get medicine or something to prevent disease. Macdonald's has better quality chicken. Disgusting

I recently quit working at the Wendy's I Logan Ohio due to the poor attitude and management of the head manager Dave and one of his other "managers" Kim.
I worked at this Wendy's for about 9 months. Prior to starting this job I had zero knowledge of what to do and was thrown into the job position with little to no help. Dave and Kim both on multiple occasions have been in my face cursing and screaming at me. Dave the head manager hit me and got in my face screaming at me and that's why I left Wendy's.
I was burnt by oil from the deep fryers and was refused to go home by Dave. I then took it to myself to leave and go to the hospital which then I found out that my arm was infected. They made me file workers comp at the hospital and then Dave tried to get other employees to say it never happened.
Kim has grabbed on a gentleman's person areas when he used to work at Wendy's. She then said it was a joke.
Dave has slapped girls on the butt at work before as well.
Many of the employees at Wendy's were never made to do the welearn things so they haven't completed proper training.
The two managers Teresa and Adam are the ONLY reason that the Logan Wendy's is still standing. One of the other crew members named Debbie takes on more responsibility to get things done around the store than Dave does. If it weren't for them picking up the slack of everyone else nothing would be done proper.
The store is a nasty mess and I'm very surprised that people don't get sick from the overdue food they serve to customers.
It blows my mind that this has went on for such a long time and nothing has been done about it. I really really hope that someone will put an end to the problems there because most of the employees only stay because that is their only choice.

I'd say I arrived at Wendy's (5560 Central Ave, Toledo, OH 43615) at about 10:54pm. When I pulled up to the speaker, I ordered a chicken sandwich with 3 pieces of bacon and fry. After my order was placed I was asked to pull up to the window. The girl at the window, who was not friendly, didn't greet me in anyways besides telling me my total. I had gave her my money, and she gave me my change back without a receipt (which I didn't find a big deal until my food came out the way that it did). When I received my order, my chicken was rock hard, so hard that if someone were to bite into it, they would have had to literally yank the sandwich from their mouth, and not only was is rock hard and unable to it, but it was also cold, as well as my french fries. If I wasn't on my way to work, and had to be there by 11:05, I would have turned around and received my money back. Though, being I had to be to work, I wasted my money and now have to go through an eleven hour shift hungry because I forgot my meal at home. The worst part of it all is that this was my first time in about 8 years that I've had Wendy's and with a situation like that? I will never return to another Wendy's again.

This is regarding the Wendy's, store #[protected], located at 1530 Milton Ave., Janesville, WI 53545. I purchased meals and drinks today, 11/22/17. When I got home, There was a balled up napkin at the bottom of my cup, which was discovered after I drank my drink. When I contacted them and explained what happened, they offered a new drink. This is not acceptable and I do not plan to go back.

I was a costumer at the Wendy's on 360 Dingens st, Buffalo N.Y. Standing at the counter I overheard on Sunday; what looks to be a manager with the name tag Keith, calling a young black male a "Gay [censor]" and repeatedly asking him if "There was something wrong or if it was simply his time of the month". I found this extremely disturbing that none of the employees said anything and stood there laughing. The poor young man stood there embarassed

I went to the ironton Wendy's at 12:20 i ordered a chocolate chip cookie and chili and a drink all of the workers were out side smoking and looked annoyed to even have to come in and take my order i ignored it and took my order one employee comes straight in from outside to the front w out even washing their hands to handle my food i was irritated but over looked it as i was driving away i see that it isn't even the right cookie. I didn't want to have to speak to the employees there that night (bc the usual staff I see are very friendly) so i just went home. I get into my bag and my chili isn't even relatively warm ( usually it is steaming or atleast hot and soupy) this just looked like a cold ball of chili. I touched it and it was very cold. Even though it is late they should still have the decency to respect the paying customer. They didn't even take the time to warn it up. It's just disappointing that they had no sense of care. and i usually wouldn't mind but what if i was on my way to work and didn't have a microwave it's just inconcedrate. Y

My husband attempted to purchase a late night dinner for our entire family. He attempted to walk in the door at 9:47pm, on a Friday night. The door was already locked. The staff member looked at him from inside, flipped him off, and said, "F#}% You!"

We have lived here for over 25 years, and dined with you 1-2 times per week, with our entire family. I am appalled, and done with your facility. We'll not be back, and have nothing to say about the local Wendy's.

I went through the drive through at Wendy's on Chili Ave, Chili, NY. Ordered a kids meal with chocolate milk, among other things. Was handed my drink and two bags and told I was 'all set' so I assumed the chocolate milk was in the bag, it wasn't. Called to have refund for missing drink, manager refused, why is this company allowed to steal from me?

If I wait in another 20 30 min line and 20 mins at the order screen listening to people keep saying hang on I'm going to blast wendys on every socia media available, including the locAL news station, who love stuff like this . No tea, one thang u can make ur self and should never run out off bc some people don't drink anything thing but tea and water, and I don't want ur nasty water no offence . Food was cooled and stuff missing and plus the wait, I mine as well make my own food and I might just do that . Thanks for nothing bc I have complained way to many time and see no results or feed back from it that we'll just mark wendys out of our lives in Mcleansville nc