Chick-fil-A

As someone who appreciates a good chicken sandwich, I must say that my visits to Chick Fil A have been a mix of experiences. The chicken sandwiches are indeed delicious, and the waffle fries make a perfect side. The customer service has been exceptional at times, with friendly staff and quick service. However, there have been instances where the quality fell short. For example, I once ordered chicken nuggets that were disappointingly small and overpriced. Despite these inconsistencies, I do appreciate Chick Fil A's commitment to community involvement and philanthropy. It's a place where you can have a pleasant dining experience, but it's essential to manage your expectations based on past reviews.

Today, April 18, 2024, approximately 6:15pm, I took my grandson to the Chick-fil-A in Newtown, PA. We went through their drive thru. It was busy, but when I got up to the window for our order, which was for two-8 pack nuggets meals. Yet, after waiting in line, we finally get to the window. They handed me our two drinks, but then said we need to park for our order. I elected to wait at the window. The kid at the window said to the heavy set manager ( refused to give me her name & corporate’s phone number) threatened to cancel my order if I didn’t move. Then out of no where a tall husky guy with glasses threatened me & also refused to give me his name and corporate’s phone number. He threatened to cancel my order. He had no clue what the situation was since he wasn’t near the pickup window.

I feel I was truly mistreated and should not be threatened like I was and to be attacked by those two unprofessional managers, or who ever they are.

Those two don’t know how to deal with customers, all they want to do is act like big wigs and threaten customers. I never cursed, but I may have raised my voice as I was so frustrated at that time.

If it wasn’t for my grandson’s birthday, I would have requested a refund and left. Unfortunately, due to my grandson getting so upset on his 13th birthday. I had no choice to go park & wait. Yet, while we’re were waiting, here goes several cars after mine getting their food and drinks. Something is wrong with management. He/she doesn’t know how to operate their business professionally.

I sure hope you can rectify how the business should be operated.

I appreciate you looking into this subject matter.

Regards,

Barbara Feeney.

Pre-ordered a large order ($200 dollars approximately) online for set pickup time for a grandson's birthday party. Order was not ready on time and was approximately 20 minutes late and the manager was not responsive to our situation (cold). Because of this the food did not arrive on time for my grandson's birthday meal. I have called several times (3) to the cfa phone line and am always told that they are sorry and they understand and someone from the particular store will be contacting us. They have never contacted us (poor customer service and no compassion of accountability on the part of cfa). All I wanted was some acknowledge of what happened and compassion for what happened neither of which we have received so I am writing this complaint. I was a loyal supporter of cfa but am very disappointed in their lack of response and common curtesy and their response does not reflect accurately their advertisements and commercials.

Went today to Connie Chung travel plaza at Bloomfield Nj location. Had a reward of free chicken sandwich to redeem but found out that they don't do rewards at this chick fila. first disappointment. Second disappointment, made my order to find that oh we only accept credit here, not cash, then third is they don't give you your receipt so you can check what you have paid for. What a big disappointment. It looks like Chick fila is done as far as I am concerned. No more.

There is a Chik Fil A is hiring banner hanging on private property on a County of Ventura Watershed fence and it needs to be removed. The fence is behind 901 Town Center, Oxnard. Permission needs to be given by the land owner before trespassing or solicitation of any kind.

Thank you

Julie Stuva

Management Assistant III

County of Ventura Public Works Department

[protected]

Hello, I have a concern about a new employee you hired named Sarah. I do not know her last name, but she has reddish-blonde hair. I did not at first have an issue until later one of my kids showed me a very disturbing video of her that she posted on TikTok. It is extremely vulgar, and she is wearing the Chick Fil A uniform in the video, while cursing along to a rap song and shooting double middle fingers at the camera. I believe you are a Christian organization, and normally have pleasant customer service experience there, however, I no longer feel comfortable being served by someone who behaves in that manner. I feel you may want to do a little more research on the type of people you are hiring, as their behavior outside of work can still have a negative impact on the values that Chick Fil A is supposed to represent. I prefer to remain anonymous, as my kids go to the same school as Sarah, and they do not know that I am making this complaint. But I do feel it needs to be addressed.

Midtown park (#04395) Anderson sc order #[protected]/02/2023 (08/02/2023)

on my ticket i qualified for a free Chick-fil-aAsandwich.

Due to the type of printed receipt and the outside heat some of the numbers for the free sandwich faided completly so i could not enter the right numbers.

the first to numbers were faided out. the next numbers were

__[protected]-34

July 31, 2023, - 12:30pm - Chick-Fil-A located at 2580 Piedmont Road NE, Atlanta, GA - Reggie Taylor - Restaurant operator - Every single time I go to this location (it's only because it is close to our office) would prefer not to go here. The people outside taking orders - not all of them but today was a topper, this one girl yelling out orders to other workers, then barking orders at people in their car, in a rude manner yelling keep moving ( which we all are moving in order) she then yells hey you, you! which was me she ordered to move forward comes up to my window and asked did you place an order? I said no, she was so rude in a hurry takes my order in a hurried manner (NO REASON to do this!) and then I to pay her and she yells again at another girl to come take my payment. All I can tell you is this person, has no proper manners, does not talk to customers properly or her team outside. When your not happy with your job and thankful to be working it shows through the way they treat people. This person is definitely not a Chick-fil-A employee like the majority of the establishments - she needs proper training and not yelling/barking orders outside. THIS STORE NEEDS HELP WITH THEIR EMPLOYEES

Good afternoon,

My name is [edited] and I'm from the Aberdeen, MD location. Our store number is 02928 and I'm contacting your company about the spinner on our Taylor Icecream machine. The spinner currently has no power to it and will not work whatsoever. We're not sure how to resolve this issue and we're trying to place a service call for the machine. The left spinner is currently the one that's not in use, but the right one is working perfectly fine.

On the evening of Saturday June 17th I was driving in front of the Chick-Fil-A location in Richmond Kentucky. this particular location is undergoing renovations. in the process of driving in front of this location a bolt which had made its way to the road stuck in my tire. Needless to say with the size of this bolt I had to order a new tire to have put on. $285.00 and 4 days later I was back on the road. I am not sure if any other drivers have had the same thing happen since renovations began or brought something like this to your attention. Sincerely Brian Abney

I just visited Chick-Fil-A and I gotta say, it was a bit of a letdown. The workers seemed to be moving at a snail's pace and not really helping each other out. I mean, come on, wiping the same spot over and over again isn't gonna make the food come out any faster.

Right now, I'm stuck in the drive-thru line because the cars ahead of me haven't gotten their food yet. It's frustrating to say the least.

I will say that the food itself was pretty good. I got a chicken sandwich and some waffle fries and they were both tasty. But the service definitely needs some work.

Overall, I'm not sure if I'll be coming back to Chick-Fil-A anytime soon. The food was good, but the slow service and long wait times just aren't worth it.

So, I went to Chick-Fil-A the other day and I gotta say, it was pretty good. The chicken sandwich was juicy and the waffle fries were crispy. I also tried their lemonade and it was refreshing. The service was quick and the staff was friendly. The only downside was the long line, but I guess that's just a testament to how popular it is. Overall, I would definitely recommend Chick-Fil-A to anyone looking for some tasty fast food.

However, I do have to say that I've heard some negative things about the company. I know someone who filed a complaint against a Chick-Fil-A owner in New Jersey and they're still waiting for a response from corporate. It's been over a month and they keep getting the runaround. It's frustrating to see how the system works sometimes. It seems like the rich protect each other and the little guy gets left behind. But hey, at least the food is good.

So, I went to Chick-Fil-A for breakfast and ordered my meal online. I got to the restaurant at 10:31 and put in my curbside number. But, to my dismay, my order couldn't be processed anymore. This was a real bummer and a big waste of time for me that morning. I mean, if I put in my order before I get there, shouldn't it be ready for me when I arrive? I really like Chick-Fil-A, but this kind of thing can really tick a person off.

Chick-Fil-A ain't my cup of tea. I went to the one on 35th and Quebec in Denver, Colorado and it was a total bummer. The food was not up to my standards and the customer service was a total letdown. The employees were not friendly at all and I felt like they didn't even want me there. I was so disappointed that I decided to never go back there again.

Luckily, there's a new Canes that opened up down the street and I gotta say, they're way better than Chick-Fil-A. Their food is top-notch and their employees are super friendly. I always feel welcome when I go there and I never leave disappointed.

I don't know what's up with Chick-Fil-A, but they need to step up their game if they want to compete with other restaurants. I mean, come on, last time I checked my money is good everywhere and I don't want to waste it on a place that doesn't appreciate my business.

Overall, I would not recommend Chick-Fil-A to anyone. There are way better options out there that offer better food and better customer service. So, if you're looking for a good meal and a good time, I suggest you skip Chick-Fil-A and head over to Canes instead. Trust me, you won't regret it.