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Wendy's - Frosty'schanged the formula??

R Review updated:

I have been a Frosty fan of Wendy's for years and now I find that the Frosty is no longer of quality that I have enjoyed in that time. It simply does not taste anymore like the Frosty that I was accustomed to. I'm very disappointed and I will no longer patronize Wendy's, which was the only fast-food restaurant I ever went to.

Responses

  • Co
    Copper James Dec 17, 2020
    This comment was posted by
    a verified customer
    Verified customer

    I buy Frostys to keep in the freezer because I don't care for creamy ice cream. I've been complaining to anyone that'll listen that they are now creamy without the delightful little ice crystals I love so much. I am joining the ranks of unhappy customers and won't buy any more unless they go back to the old "recipe." I'm so glad I found this thread!

    1 Votes
  • Re
    Renee Gauthier Nov 19, 2020
    This comment was posted by
    a verified customer
    Verified customer

    There used to be tiny dots of chocolate you could see in it. Maybe cocoa. It just tastes like vanilla now.

    0 Votes
  • Pe
    Peggy Montgomery Senn Nov 09, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Hey Wendys - remember the "new" Coke? That didn't work out so well for them. Why would change the flavor of the Frosty? Everyone loves Frostys! Or at least we did. PLEASE change it back. The new taste is not good. I'm not buying another until I hear that they're changed back. I'll keep checking on line.

    0 Votes
  • Sa
    Sarah Ghanjati Oct 07, 2020
    This comment was posted by
    a verified customer
    Verified customer

    I just got one for the first time in over a year, just last night. Horrible! Never getting one again, it was like foam with no dairy in it!

    0 Votes
  • Ga
    gavdg Feb 10, 2020

    I purchased one today - been over a year since I had one last. and, noticed something different, nothing creamy about it. so I went to web to see if there has possibly been a change. and, found all these posts! :( SO sad!! Wendy's is one of "very few" fast foods I go to. and, the frosty is one reason why I would stop in. big bummer!!

    1 Votes
  • Ne
    Neè Nov 25, 2019

    It’s just nasty.

    1 Votes
  • Ae
    Aeryn Sun Nov 23, 2019
    This comment was posted by
    a verified customer
    Verified customer

    It tastes like they took out all the dairy. It's just chocolate flavored ice water. Awful.

    3 Votes
  • 00
    0000000000000000000000000 Nov 12, 2019

    I always had the vanilla frosty, so I didn't notice the change in the chocolate frosty, but I noticed it one day when I thought it tasted like a root beer float. 🤮 I asked my mom to taste it and she thought it tasted off, too. Pretty disappointing, but we can't do anything about it. 🤷

    0 Votes
  • Pu
    puzzlenutty Sep 28, 2019
    This comment was posted by
    a verified customer
    Verified customer

    It isn't just the taste, but the texture. They used to taste like real creamy ice cream. Now it is like they
    filled them full of air, like eating mouse instead of pudding difference.

    2 Votes
  • Su
    SueNLasVegas Jun 29, 2019

    Went to purchase a frosty for me and the wife as a treat. Tastes like soured milk. No reason to ever try again, terrible!

    1 Votes
  • Ro
    Rosalie Sullivan Jun 13, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Tonight I ordered a chocolate frosty. It tasted weird, has a somewhat sour taste. I called & brought it back to get a different. It doesn't taste like it use to. Haven't had a chocolate frosty in awhile. Was very disappointed that it didn't taste like it use to. I was beginning to think it was me until I googled about it & found this complaint board! I eent to Wendy's instead of a different restaurant because I had a taste for a chocolate frosty. Had I known that the chocolate frosty isn't the same, I would've gone to the other restaurant. 😩

    1 Votes
  • Ch
    Cheryl Taylor Nov 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I agree!I have been a Frost Fan from the beginning. I sent back the Frosty the other day because I thought something was wrong with the machine or something. So I got vanilla. I thought it was a little better until I let it sit a few minutes. It was so foamy! Oh no i couldn't finish it!

    2 Votes
  • Ms
    MsBz Aug 06, 2018

    So disappointing. I thought this was just me. It's the only chocolate shake I liked and the only thing I'd go to Wendy's for. I'm a pastry chef and pretty picky about anything sweet. This was only fast food dessert I liked. I really liked the old recipe; was a real guilty pleasure. The new recipe is awful. Wendy's, you screwed with a good thing. Terrible. You just lost a customer. And, I'm spreading the word. What a bummer.

    4 Votes
  • Al
    Allison Thompson Aug 05, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I am also disappointed in the frosty I had today! Less real chocolate flavor, more artificial 'creamy' taste.

    2 Votes
  • Sa
    Sammie3359 Jun 11, 2018

    As my husband and I sit at our local Wendy's eating Frosty we were commenting that these are not the frosty of our memories.
    Probably won't be eating until we hear that they are back to the original formula

    3 Votes
  • Ch
    Chris Mooo May 25, 2018

    Add me to the list of people that noticed the change in the frostys' flavor. I will not buy another one.

    8 Votes
  • Ja
    Jays12 Jan 05, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Had a chocolate frosty from Wendy's tonight and couldn't finish it. The new formula tastes fake. I even had a tough time trying to get it to melt down the sink. Bring back the old formula Wendys.

    8 Votes
  • Ai
    Aimee Fieber Nov 08, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Same. Haven't had it in a while. Now it's gross. Lame.

    7 Votes
  • Ma
    Mattie Tyson Jun 12, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I agree! I did change from what it used to be. I can no longer eat it, it makes me sick!

    6 Votes
  • Re
    Renee Gauthier Nov 19, 2020
    This comment was posted by
    a verified customer
    Verified customer

    @Mattie Tyson There used to be tiny dots of chocolate you could see. No more. Now it's blah.

    0 Votes

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