CB Fast Food Chains Wendy’s Complaints #122-141

Wendy’s review: Service

Sam Blount of El Paso, US

Jul 12, 2023 2:55 pm UTC

Verified customer

9:50am @ Yarbrough, your GM marisela Orozco was super rude and unhelpful in assisting a former employee and disabled veteran with a form needed to be signed for the VA about my employment information.. asked for corporate # she rudely said look it up or it's on the window. Didn't seem in any way of assisting with my service. Is this how Wendy's honors theirs disabled veteran ex-employees.

She went on to say I never worked with her so she couldn't write anything down

I am working on getting my disability benefits in order but I am now at a stop because of this one GM who would not even try to lift a finger to helping me out. Can even pull the video of my interaction with said GM to show I did go ask in person.

I only needed basic employee information that's available in your database. She didn't try once to see if she could access that info for me just plainly said nope, no, I will not sign

So now my focus is on this rude GM instead of my personal issue, which is not what I need for my current conditions

Desired outcome: Just need help in a manager signing a VA form 21-4192; request for employment information, would like an apology from this GM Marisela Orozco. Fyi I do not work at all so I have all the time in the day and week to keep sending these emails

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Keywords:

assistance corporate database disability benefits disabled veteran employment information form former employee service signed

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Wendy’s phone numbers

+1 (888) 624-8140

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Customer Care

+1 (614) 764-8478

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+1 (614) 764-3044

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+1 (614) 764-3368

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Media Contact

+1 (614) 764-3300

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+1 (614) 764-3327

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Animal Control

+1 (614) 764-3311

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Wendy’s emails

customercare@wendys.com

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crista.miller@wendys.com

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erica.erwine@wendys.com

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Confidence score: 93%

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Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

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