CB Fast Food Chains Wendy’s Complaints #162-181

Wendy’s review: Order not processed.

Branden Miles of Charlotte, US

Apr 16, 2023 5:37 pm UTC

Verified customer

On 04/16/2023 - 2:24AM EST, I ordered 2 Spicy Chicken Sandwich Combos through DoorDash. The total cost paid was $31.30, including taxes/delivery. The delivery driver arrived at the Wendy’s location: 2933 East Way Dr, so they could deliver the food to 2219 Kilborne Dr. The drive-thru worker was rude to my delivery driver because he had an African accent. To deny the driver of service, Drive-Thru Worker kept trying to say that they were closed. The particular Wendy’s location wasn’t to close until 4:00AM, the driver confirmed they arrived there around 2:45AM to pick up the order. The order was to be cancelled but a refund wasn’t issued due to Wendy’s not cancelling it, DoorDash was under the impression that my order was still being prepped. I apologized to the delivery driver for the racist remarks the worker shouted at them.

I can be reached at [protected], or at email: [protected]@gmail.com

Desired outcome: I would like to receive 2 free meals.

Keywords:

african accent combos delivery doordash drive-thru worker location service spicy chicken sandwich taxes total cost

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Wendy’s phone numbers

+1 (888) 624-8140

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Customer Care

+1 (614) 764-8478

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+1 (614) 764-3044

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+1 (614) 764-3368

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Media Contact

+1 (614) 764-3300

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+1 (614) 764-3327

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Animal Control

+1 (614) 764-3311

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Wendy’s emails

customercare@wendys.com

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Support

crista.miller@wendys.com

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erica.erwine@wendys.com

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Confidence score: 93%

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Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

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