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Sonic Drive-In Customer Care Service

America's Drive-in Brand Properties LLC

300 Johnny Bench Drive
Oklahoma City
United States - OK73104

Customer Support Phone Numbers

+1 866 657 6642 42 5
+1 405 225 5000 10 3

Sonic Drive-In Complaints & Reviews

Sonic Drive-In / not taking my money

Acp1992 on May 23, 2017
So I went to a sonic and I tried to pay my food with a 100 but the manager and the general manager did not want to take my money just because it was and old 100 I think is rude to make me wait almost 40 minutes just to tell me they couldn't take my money. I mean if it's money that...

Sonic Drive-In / customer service

madinabq on May 20, 2017
We went to the Sonic #1530 and was there 2 minutes before happy hour ended - ok my bad for getting there so close to the time being over - but asked if the price was still valid and was told no...so ok we'll order some food - our food came and we were checking to make sure it was correct...

Sonic Drive-In / overall experience: sonic riverton utah 84096

James Morden on May 20, 2017
My wife and I decided to go out for a good Hamburger. I had been seeing all the Sonic commercials on TV (NBA Playoffs) and after looking up the customer ratings for Hamburgers decided to go to the relatively new Riverton Utah location. 1. The order taker was untrained. Didn't know if you...

Sonic Drive-In / refund

N.Hannan on May 20, 2017
My mother and I ate at Sonic on 4/5/17 in Winter Haven, Florida. Our bill was incorrect. The manager took off the $6.39 Wacky Pack. I asked her for the receipt for the refund and she was unable to provide it. Her name was Kelly. When I got my credit card statement, the refund wasn't on...

Sonic Drive-In / service at your santee california location 92071

Christopher Glenon on May 13, 2017
I had gone to your location at Santee California, and had ordered my 3 desserts at about 9:45, and had waited about 40 min, had not received our order, called again and ordered, waited 20 min, called again, and then they had sent a server out to explain that they had lost our receipt. So...

Sonic Drive-In / customer service

LTV2 on May 11, 2017
To whom cam assist, I visited your Westside Jacksonville FL location 6350 103rd St Jacksonville, FL 32210  today at 3:30pm to enjoy a meal with my family and it turned in turmoil. When we got to the location we noticed that it took us over thirty minutes to order. When I stopped one of the...

Sonic Drive-In / Wait time

Bet Petty on May 8, 2017
My husband and I stopped at the Sonic in Atkins Arkansas on May 7 2017 pushed the button to order 2 large cokes (which we think is over priced 5.02), we waited at least 3 mins for them to answer then it took at least 5 mins or more we really do not know we pushed the button again after 5...

Sonic Drive-In / Rude shift manager

Stanley Chopp on May 8, 2017
While dining at the Sonic in Crestview, Florida we were telling the shift manager that our order was wrong. She began talking very loud and attempting to argue that we were wrong. I informed her that we had ordered 3 bacon cheeseburger. We received 2 cheeseburger not 3 and there was no...

Sonic Drive-In / Dining area and kitchen

Trapperlin on May 8, 2017
On may 7 /2017 time around five pm my wife i stop in to get a shake. We went in the dinning area to drink it. It was the dirties place i ever eat. Flies in lights shades, floor look like it was never wash, windows need wash, the kitchen was very dirty. This place is in need of much repairs. If the...

Sonic Drive-In / state of the restaurant and service

kevincarter1979 on May 6, 2017
Today I went to order from the Sonic in Rockmart Ga. Unfortunately as usual it was not a pleasant experience. First I sit out at one of the drive up ordering stations for 10 mins with no one answering after pushing the button multiple times. I finally walked up to the door and knocked to...

Sonic Drive-In / I am complaining about a customer service issue at a sonic in columbia, mo

Rick6868 on May 6, 2017
I stopped by there and ordered a toaster, with 2 ultimate burritoes and some tots. When i asked about the tots and how much they were, the employee in a smartass way told me its on the menu. I then asked for the manager, since that was rude and really bad customer service. I think...

Sonic Drive-In / Employee

B_customer on May 5, 2017
I went to my local sonic in Manchester, Tennessee during happy hour after school. I was prepared to wait longer than usual because it was during happy hour. 10-15 minutes passes and I'm still waiting. Finally I see a girl by the name of Alisha standing behind my stall menu for at least 3...

Sonic Drive-In / Service and food

Karenflint on May 5, 2017
On multiple occasions I have been to the Sonic in Tatum, Texas and had extremely slow service and the food is not up to the standard of other Sonics in the surrounding area. However, it is a small town and sometimes it is just convenient. Today I pulled up and pushed the button to order my...

Sonic Drive-In / burrito meal

C. Will94 on May 3, 2017
I ordered the breakfast burrito meal believing it was an actual burrito and looked somewhat like what is advertised. What I got was a tortilla that made up at least half the burrito, waded up into a square with hardly anything inside. It was also half tortilla with hardly and egg or...

Sonic Drive-In / Ice cream machine is always down bad service

Oscar Mota on May 2, 2017
At night when we go like around maybe 9 or so they always say that their machines down they don't have ice cream or they never have certain stuff for the slushes and it's like any other Sonic around the area that we go to they always have everything in there always nice and smiling but...

Sonic Drive-In / the managers are not serve safe and are very rude to there employees

christy2 on Apr 30, 2017
the gm of hamilton alabama is very rude and always cussing when she comes in to work.the gm or assistant managers are not serve safe and said they dont care.they never wear gloves or use sanitizer and never take the ice cream machines apart and clean them i have seen black mold in them and...

Sonic Drive-In / Food and customer service

Jenna Gouge on Apr 30, 2017
We visited the sonic on 25th street in Cleveland, Tn. About 45 minutes ago. They were advertising the new ultimate chicken club sandwich on a brioche bun for $6.99. So that's what I ordered. We got 2 combos and wanted them both upsized. The man on the speaker was having trouble...

Sonic Drive-In / unsatisfactory food

June21971 on Apr 27, 2017
I was at the sonic in Waverly TN on April 20, 2017. I ordered a wacky pack for my granddaughter. Her fries were cold and she was nor given a toy at all. I also visited this same location on 4/26/17 @ 8:45 pm. I ordered a new York dog with no onions. I received a uncooked hot dog. The end...

Sonic Drive-In / sausage, egg, and cheese toaster

Terese Johnson Jackson on Apr 27, 2017
I purchased 2 sausage, egg, and cheese toasters this morning April 27, 2017 @ 7:37a.m. from the Sonics I'm Hazlehurst MS 39083. My complaint is that the sausages where extremely too salty whereas I couldn't enjoy either sandwich after taking a bite out of each one. I am not satisfied with...

Sonic Drive-In / Manager

BrandieJason Howard on Apr 26, 2017
My son has been going to sonic for his first job. They are hiring and the manager had told him to go buy his pants and shoes and come back. He did. Then she said come back tomorrow to do paperwork. He did. She then ask for his social security card and he dod not have it with him he had hi...

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