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Sonic Drive-In Complaints & Reviews

Sonic Drive-In / sonic food

Ke
Kellylove768 on Jul 18, 2018

Got the saddest chicken sandwich I've ever seen in my life. It was so dry it was inedible. It was absolutely disgusting. Looked like something that sat under a heating lamp for several hours and should have been thrown away. All my food was cold when I got it. I received the wrong size...

Sonic Drive-In / slow service

Hu
Hungry at work on Jul 17, 2018

I often stop at the drive though at sonic on my way to work. The one in Palestine, Texas on the loop has to have the slowest service available. It usually takes 2-5 minutes for them to take your order. Well today was the worse. I sat there for over 6 minutes and still had not placed my...

Sonic Drive-In / raw food

Fo
FoodieLover on Jul 17, 2018

I ordered cinnamon snacks from sonic and it was not cooked all the way. The dough was raw and my food was cold. They totally forgot to give me my icing for it. I also ordered a footlong corny and some cheese tots. I was let down because that was cold to. So at the end of the day I went...

Sonic Drive-In / poor customer service

St
Stephanie Rasor on Jul 14, 2018

You should really look into the management of store #4282 at 2547 Chimney Rock Rd in Hendersonville, NC. This past Thursday 7/12/18, I stopped there at 7:30am to get breakfast. I sat in drive thru for 7 min with no acknowledgment from any employees. I finally left. This evening, 7/14/18...

Sonic Drive-In / rip off advertising

So
Sonic scam on Jul 14, 2018

You have a picture and a price on the order board, when you order what is on the board in the picture you try to rip people off by up charging for items. Example #14 has a breakfast burrito, tots and iced coffee. The board says 4.99. When you order exactly what's you have shown in the...

Sonic Drive-In / unsanitary employee

Ao
aoncooking on Jul 13, 2018

My family and I ordered 4 shakes. When we drove around to the window witness the employee grabbing the cherries with his bare hands and put the cherries and cherry juice on top our shakes than wiping his hand on his pants and doing it again until he had cherries on all 4 shakes. When the...

Sonic Drive-In / #1 cheeseburger

Ci
Cindy Dyer Zumbrunn on Jul 13, 2018

Sterling KS, 1:41pm. I ordered a #1 meal, Mustard, tots, Coke w/ lime via the drive through. I was asked to repeat the drink order several times and then told to pull forward to repeat again. I took the food back to work and to my disappointment discovered Mayo on the Cheeseburger. I Do...

Sonic Drive-In / inedible food

Ro
Robin Roberts on Jul 13, 2018

I just went to the Sonic on North 1st Street in Abilene, TX on July 13, at 12:50 p.m. I ordered 2 corndogs. It took over 15 minutes to get my food, which I wasn't too happy about, but you could tell they were busy. After receiving my food, I drove back to work. Both corndogs were burnt so...

Sonic Drive-In / service and attitude of employee

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Kenneth Ryan Glover on Jul 10, 2018

First things first. Since the sonic in Broken Arrow, Oklahoma at 71st and 193rd East Ave has re opened. I have had nothing but shitty service. Great food everytime but the service I get sucks. The very first time i went to this location i waited 30 minutes and my food had not come out. And...

Sonic Drive-In / sonic mobile app

Ci
Ciera M. on Jul 10, 2018

I don't understand why a company would promote an app/service that doesn't work? I made an order through the sonic mobile app, and not only does the app not work, I was left waiting for over 1 hour only to be told by an employee that "the app doesn't work"... Thank you sonic for wasting my...

Sonic Drive-In / new chicken meal

Sa
Sandra Mccabe on Jul 10, 2018

Unedible.. Pieces were tiny, burnt, hard as a rock, onion rings were cold and greasy.. When they were reheated they got chewy.. We use to love sonic.. Now we will have to choose another place to go.. This one in springfield, ohio will be closing like all the rest of them... We just threw...

Sonic Drive-In / chili cheese hotdog

Mi
Michael Noland on Jul 10, 2018

My girlfriend complained that it tasted old. She's been puking and getting sick! Now she's coming home from work sick again because of the hotdog! I've heard a lot complaints from the sonic restaurant. My hotdog tasted not very good as well. I won't visit this place again. I'm about get...

Sonic Drive-In / milkshakes

Ja
Jahmani Ramsey on Jul 9, 2018

This evening my family and I decided after a long hiatus to order some milkshakes. Unbeknownst to me the shakes were spoiled. When returning the shakes the manager (Christie) simply apologized with no explanation. The staff did not even offer to comp us with something else. I am sickened...

Sonic Drive-In / 45 minutes for ice cream

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Ftblldude7778 on Jul 9, 2018

This store needs help bad. There are people leaving left and right in the 45 minutes that I've been here. It took 10+ minutes just to take my order and then the rest of the time was spent waiting on my one cookie dough sonic blast. It arrived and the male server did apologize and said they...

Sonic Drive-In / service

Ka
Kaley0513 on Jul 9, 2018

Well I pulled in at 321 and I was going to do the 1/2 price slushie and well I was at stall #9 I hit the button 4 times no answer I watched two guys walk by and not say anything so I'm like what the f*** and so I left terrible service I had to go all the way across town to the other one on...

Sonic Drive-In / service

Ru
Ruby Begonia on Jul 8, 2018

I love Sonic... my place of choice when traveling, we have 3 or 4 in Beaumont Texas. My friends and I were delighted with the choice of a drive thru window for drinks. Little did we know that others were using that window to place and wait on lengthy orders. How crazy is that?! There are so...

Sonic Drive-In / food/order

Ns
N.swindle on Jul 8, 2018

On July 6, my family and I took a rare treat out, I had been craving Honey BBQ Boneless Wings for awhile and we finally had a moment to go get some. Our order was a 12 piece Honey BBQ Boneless Wing, a 6 piece Honey BBQ Boneless Wing meal with a Cherry slushie and tater tots. First we...

Sonic Drive-In / food

Be
Berngiles on Jul 8, 2018

Visiting the Sonic Drive-In in Atlanta, Ga on Moreland Ave on July 8, 2018 around 1 am, I ordered a grilled cheese, tots along with a few other things. The grilled cheese tasted like it was thrown on the grill bare and a piece of cheese was slapped on it; the bread tasted stale. The tot...

Sonic Drive-In / overall poorly provided service

Pa
Pamela Weber on Jul 7, 2018

I recently moved to Great Falls, MT. I thought I would have to leave my favorite burger and drink stop behind, that there would be no more Sonic. I was pleasantly surprised to find Sonic here in Montana. I went but was terribly disappointed. Customer service was good but if you have no more...

Sonic Drive-In / hazardous work environment

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Sam Mcclenton on Jul 7, 2018

I want this to be my official complaint of a hazardous work environment!!! Today alesa cursed at me and said my face was disgusting!!! Both of these time I told her that I did not like it and was offended!!! She always this way I tell them and they see it and say there going to talk to her...