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Sonic Drive-In Customer Service

1009 Reviews

Sonic Drive-In

300 Johnny Bench Dr
Oklahoma City
Oklahoma
United States - 73104

Customer Support Phone Numbers

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Sonic Drive-In Complaints & Reviews

Sonic Drive-In / burgers onion rings and service

Wy
Wyattkl on Nov 12, 2018

We sat in stall 14 for greater than 5 minutes while the screen said we will be with you soon. So then we went to drive thru, we placed our order at 1136 and did not receive order until 1151. Upon getting home( we live about 3 minutes away)our burgers were cold and onion rings were burnt...

Sonic Drive-In / food

Ki
Kimberleyfelch on Nov 5, 2018

I went to sonic and got home which all Sonics are at least 20 miles away. My onion rings were burnt and VERY greasy. So i talked to the store manager. This was at the Sonic in Mcgregor, Tx. The manager stated thats how their onion rings come out. I told him he should be ashamed to serve...

Sonic Drive-In / service

Jh
JHarrison59 on Nov 3, 2018

On November 3rd, 2018 at around 4:25, I pulled into the Sonic Drive In at Britton Rd. in The Village Oklahoma, and placed an order for a Lg. Coke with Easy Ice. After waiting 15 minutes for my drink, they brought out the wrong order (Dr.Pepper) and there was soda spilled all over the...

Sonic Drive-In / Fries, ice cream, kids meals

Ja
Jamiehulsey on Nov 2, 2018

I rarely complain. But we are disappointed every single time we come to sonic. My kids see the advertisements for the new toys on the screen that are supposed to come with the kids meal, and every time we get the same old ninja turtle stickers/trading cards that we have been getting for...

Sonic Drive-In / corn dogs

Mi
Michael Scott Van Dyke on Nov 1, 2018

They had a special on Corn dogs halloween night so i ordered a dozen to share with my coworkers during my lunch break when i got them back to work they were saturated with oil and cold in the middle i could not bring them back to complain because my break was over and i had to get back to...

Sonic Drive-In / food and services

So
So much joy on Oct 30, 2018

Yes I am a serve man and I stop there on my way to air port and I am deaf they may have not understood me.I order the double cheese combo meal three of them with shakes. And they not what we got. We got three chi dogs and fries and the shakes. I would of returned but I had A plane to catch...

Sonic Drive-In / sausage egg and cheese burrito

Be
Bethany Patrick on Oct 30, 2018

The breakfast burritos have become smaller and smaller every time I visit. This time it was practically a rolled up tortilla with hardly any eggs or sausage and no cheese. This is very disappointing. I do not appreciate them wasting my money for a rolled up tortilla. It was not worth the...

Sonic Drive-In / very poor service

Co
Courtney Bullington on Oct 27, 2018

Went and made my order waiting almost 10 minutes for my order. When the carhop came out I told her I needed to pay part in cash and part on my card she said it was no problem. So she went back in another 15 minutes passed she came back out and said she could do it but was going to have to...

Sonic Drive-In / classic philly cheesesteak

An
Ann Long on Oct 26, 2018

Im really disappointed in this product. First of all i had to wait for it to be cooked in the drive thru took about 8 minutes. Then there is very little meat on the bun. When you close the bun together you cant even tell there is meat on it. Nothing like the picture. Way to much mayonnaise...

Sonic Drive-In / the assistant manager cussed us out for laughing at my friend when he mixed up his words

Ra
Rachelle Gunn on Oct 25, 2018

My friend was laughing because he stumbled over his words while trying to order and she came out and said "if you don't stop with the fucking attitude i'm going to ask you to leave. We're teying to take your order and you're being dumb" honestly, customer service is never a problem here...

Sonic Drive-In / gooey corn dog

Ch
Chuck Wright on Oct 24, 2018

I just came from the Sonic drive-in in Poteau, Oklahoma and experienced my first problem with a sonic order. I ordered 3 corndogs and when they arrived, they were gooey inside from being undercooked. I called the carhop and showed him the corndog and he said he would take care of it. It...

Sonic Drive-In / wasted my time

78
787Bori on Oct 24, 2018

Was trying to order on app and app wouldn't show Ross rd location so I called and they told me to drive up there. When I get there they try to fix my app location and it wouldn't work so I said I'll just order anyways. When I hit the red button to order and ask for a sonic blast the girl...

Sonic Drive-In / my hamburger is raw tried calling the store in oak grove missouri but of course no answer as always

Li
Lillie Groom-hudson on Oct 23, 2018

Again my hamburger was raw and of course no luck calling the store cus they never answer my daughter almost took a bite out of it I'm making a report to the health department I've been a manager in the food industry for 25 plus years I usually let what ever mess up they have and let it go...

Sonic Drive-In / rudeness

Yo
Yolanda Rincon-Medrano on Oct 23, 2018

I placed an order for 4 footling chili cheese dogs. The lady repeated my order the way I asked for them and when they brought them out, they were regular size. I let her know she brought the wrong size and she was rude stating well you should have know by the price you paid. I said for all I...

Sonic Drive-In / customer service and food service

Mo
MolinaAnthony on Oct 23, 2018

I recently visited your Sonic location on Wilson ave in Chicago. I ordered a Double cheeseburger meal with mozzarella sticks. It took over an hour for them to prepare my food. After numerous of attempts to get the attention of the employee, they continued to work on other orders. I...

Sonic Drive-In / the whole establishment

Ca
candle2012 on Oct 22, 2018

I guess the reviews in Google about this sonic is absolutely correct and it's sad that corporate could care less. After living in the south as long I have and never seeing a Sonic in such sore dismay I was extremely surprised that one actually existed. Not just is the establishment trash...

Sonic Drive-In / didn't get my order

Ka
Karen Stock on Oct 21, 2018

My husband and I stopped at Sonic in Wamego, Kansas about 2:30 this afternoon. We simply ordered 2 route 44 drinks and there were orders of food placed after our order and they were delivered before ours. The menu board said our order was being delivered and I waited several minutes and it...

Sonic Drive-In / foul language being heard at the pull up window

Ec
Echo0724 on Oct 21, 2018

I pull up to the present window and I hear loud obscene words. And I mean loud with complete disregard to the fact there were customers present. This has happened a many times before. But the manager who runs it doesn't care about complaints. Please do something about this poorly ran...

Sonic Drive-In / service

Br
Brendaw21 on Oct 21, 2018

Wichita ks 67218 (Harry) It took 3 times to get my order correct. A simple order 2 dr. Peppers 1 limeade 2 corn dogs. It took over 10 min for first try. The service of this sonic has went down in last 2 months of visiting several times. Need to find different restaurant. I am Done Sonic!!! It i...

Sonic Drive-In / cheeseburger

Um
Umekia on Oct 21, 2018

I ordered simple cheeseburger with mayo, no lettuce.. when it was brought out, I paid, the cathop asked me if I wanted my change and I said yes. I opened the burger and there was lettuce, no tomatoes...I read the ticket, it was input correctly they just made the burger wrong. I wish they...