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Sonic Drive-In Customer Care Service

Sonic Drive-In

300 Johnny Bench Dr
Oklahoma City
United States - 73104

Customer Support Phone Numbers

+1 866 657 6642 99 21

Sonic Drive-In Complaints & Reviews

Sonic Drive-In / poor service

Brooklynn Murphy on Sep 18, 2017
I live by this sonic and visit pretty regularly for my drinks. Multiple times i have had my order messed up and the car hop not care. My recent visit i got 2 large drinks, a Peach sweet tea, and a large frozen strawberry limeade. I stated this more than 5 times on what i wanted. when he...

Sonic Drive-In / bad customer service and prices

scott.rinchack on Sep 17, 2017
I recently was in your sonic drive in at 2870 north Hayden RD and got doubled charged for boneless buffalo wing. Reason why is you menu board dose not show combo prices for anything over 6 wings when every other meal has combo prices. When I addressed the situation to your operator William...

Sonic Drive-In / hostile environment

ESPaul on Sep 17, 2017
I recently got hired at one of the sonic Drive-ins, they were remodeling it and decided to open the place early and on a half day which I was told is their busiest days. However, it is my 4th shift there and I've been yelled at blamed for mistakes I didn't make plus I get told I have a...

Sonic Drive-In / horrible food and service

YRW on Sep 17, 2017
My husband and 2 children went to the sonic located at 7739 E. Iliff Ave in Denver CO. He ordered 4 meals and brought mine to me at work so we could share a family meal together on my lunch break. I work a 12 hour shift on Sundays so it was nice we could do this together. I leave to work...

Sonic Drive-In / ice shortage and prices

PICA Grl2017 on Sep 16, 2017
I live in Belen NM First off the food served is very low quality for the outrageous prices when one can get the same product much cheaper at McDonald's a block away. My MAJOR complaint is the ice shortage at this particular location. Every other week or so they stop selling the bags of ice for...

Sonic Drive-In / Poor service and no customer service skills/rude

Kellylowes on Sep 15, 2017
Stoppped at the sonic located at 13730 Blackbob in Olathe KS to grab a burger for my friend and I. We ordered 2 cheeseburgers and then after seeing on the screen that the car hop special is a cheeseburger that comes with onion rings, I hit the button again and asked if I could just make...

Sonic Drive-In / cleanliness of the entire structure

LH042 on Sep 15, 2017
I live in Canton, Tx. the Sonic Drive In is fairly old and appears to be falling apart. The signage is dirty, the drive thru window is filthy and doesn't open or close correctly, the trash cans are always running over onto the ground and they are disgusting. The last time I ate food from...

Sonic Drive-In / Employee

Misha Hope Hicks on Sep 14, 2017
Employee by the name of Alise Humphreys (Aka) Kaylaa. She posted on Facebook under another Alias, Gor'juss Kittie, bragging about her abuse of another woman's infant. She then posted a photo of herself on the same account wearing her Sonic uniform, I know the logo. I used to work for Sonic...

Sonic Drive-In / Time it took to take order, messed up on order, food was not up to standards, and took for ever to receive food

Karlos mann on Sep 14, 2017
My sister and I was going to the sonic in chouteau, oklahoma for lunch at a 11.39AM. And when we got there we pushed the red button and it took about 10 to 15 minutes for a worker to take order and the workers seemed very relaxed and childish running around, screaming, and laughing. Well...

Sonic Drive-In / Service.

ChloeN on Sep 13, 2017
The sonic in Newton, Mississippi is supposed to close at 11 p.m. They always close early. I just left because there was nobody there. The hours say they close at 11. They were closed at 10:20 when I arrived. This has happened multiple times. It is very annoying for the website and internet...

Sonic Drive-In / carhop, manager, person taking my order

Ashton Washburn on Sep 11, 2017
I know this location has gotten a lot of new hires but the men and women working there are rude and do not care about giving even minimally good customer service. I've been here multiple times because I live right across the street and nearly every visit I was interrupted while I wa...

Sonic Drive-In / drive-thru

Ashley2121 on Sep 11, 2017
Today (9/11/17) at 2:42pm, employee Amber gave the customer in the vehicle my food by mistake then allowed them to keep it in their vehicle for about two minutes before proceeding to give it to me once I reached the window. I am very disappointed that the employees at this Sonic location...

Sonic Drive-In / their ice cream slushes price

Letti Rios on Sep 11, 2017
My husband and I went to about 8:30pm 9/10/17 and ordered 2 large Cherry Ice Cream Slush which are half off after 8pm, we WERE charged full price and so I called and was told that this price is no longer available??? Well if it is no longer available then WHY are they STILL ADVERTISING...

Sonic Drive-In / food never made as ordered

BSO on Sep 11, 2017
I live in Xenia, Ohio. I stopped coming to Sonic 2 years ago because my food is always wrong. I'm lactose intolerant so I order a burger not a cheeseburger. My order is always correct on the receipt however my burger always has cheese on it. I recently decided to try Sonic again...

Sonic Drive-In / working for sonic

Queenano on Sep 10, 2017
My 15 year old and his brother that is 18 has been working for sonic for a year and has had a problem with one manager that has harassed and bullied them and her son has grabbed them and threatened them I and my husband has talked with all the managers and Jack said he would change the...

Sonic Drive-In / service

ccpayne on Sep 10, 2017
My husband and I decided to bring my niece to get food before we took her to the movies and this was her first time ever coming to a Sonic. After we received our food the waitress came back to give us our change, I told her were missing the chili cheese dog. She went back in and came out...

Sonic Drive-In / service

Shalyn on Sep 9, 2017
20 minutes for 3 drinks 2 mini chili cheese fries and 1 sm mozzarella sticks. Food never came. Had to go inside and get a refund. Management on duty had no idea how to do the refund. Basically children running the store. The place was disgusting. The managers family had brought in homemade...

Sonic Drive-In / unethical behaviour

Cathy Delaine on Sep 9, 2017
9/9/2017...229 Emara was the person that took my order but my complaint is with the carhop...for over 4 yrs. I have been going to two Sonic's in Okc. the one on north may and the one on n.w. expressway...I go every Friday, Saturday and Sunday faithfully and some in between...I always get a...

Sonic Drive-In / service

DanaJohnson on Sep 9, 2017
Clanton, al I pulled into a stall today and ordered chili cheese fries. After literally over 15 minutes, I still didn't have my food. Two workers managed to have time to go out and smoke, talk on a cell phone, and go to a vehicle. When I buzzed in again, I asked for a manager. When she came...

Sonic Drive-In / Bogo

Kris Bell-Price on Sep 7, 2017
Told the girl in the beginning i wanted the bogo offer. They bring my food and didnt give me the while thing, saying I didn't order that . Then proceeds to tell me since i already paid I couldn't have it cause they had no way to put in computer system. Finally they come back to ask what I...

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