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1.5 105 Reviews

TransUnion Complaints Summary

12 Resolved
82 Unresolved
Our verdict: With TransUnion's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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TransUnion reviews & complaints 105

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12:12 pm EST
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TransUnion Personal bank account hacking

Fraud report to ss general inspector submitted on 1/16/2024

fyi

for reference into my personal file!

Received a phone call "allegedly" from first bank on 1/16/2024 by mrs. Ortega (employee number 12142) to notify me about an authorization to pay $300 from my check account. I denied such transactions. However I did gave her my debit card, social security number, check account numbers and personal email. Later, I did inquired on how could I confirm that she was an fb agent. Meanwhile, I was receiving an alert message from yahoo stating a change on my password. Immediately I detected the fraud call and cut off the conversation.. Therefore, I did visited the firstbank today to close my bank account and to open a new one.

For reference:

the telephones associated to these fraud calls follows:

[protected] and [protected]

Claimed loss: IDENTITY THEFT TO WILSON VAZQUEZ COLON, LAST FOUR DIGITS FROM SS ARE 1797

Confidential Information Hidden: This section contains confidential information visible to verified TransUnion representatives only. If you are affiliated with TransUnion, please claim your business to access these details.

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4:02 pm EDT
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TransUnion True identity

Does not recognize my password

I have made 5 calls to support. Each time you have given me a temporary password. THEY DO NOT WORK!

My account has now been suspended.

Either get me a way to access my account or cancel my relationship with you in its entirety.

This is a disgrace and you should be ashamed of yourselves.

10/27/2023

[protected]@hvc.rr.com

Desired outcome: Access my account

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6:02 am EDT

TransUnion Horrid online experience on Transunion

Online site totally screwed up site is always having updates or error problems. Transunion is so backwards the still have me living in a home I haven’t lived in, in 4 years. I tried filing disputes not working

Paid off all my credit card paid of old back charges and Transunion still has it on their website that I didn’t pay luckily I was Apple to have all the merchants send me. Company.

Car hunting is the worst in your credit score they they say ti many car inquires that is what happens. Now I have DJ call is Farmer In The Dale back wood Jack credit union to get my thing fixed is some BS

Now I have to wait till I can I don’t what excuse you give fix the website and get back to help your consumers

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9:00 am EDT

TransUnion Transunion website

I have been trying to pull my report for all most two months on their site with no luck. I cannot do anything on the site, just log in. After trying to get a credit card from amazon, they tried to pull my credit report at TransUnion but sad they could not pull it. So, I got on TransUnion site, chat with support and asked if my credit was blocked for some reason and they say no its not locked. So, I try it again and no luck. Same. Then I logged in at the other two, Experian and Equifax and everything is okay. So, I go back to TransUnion and get on chat and ask them what's up. And the Reply was, (we already resolved this issue} and cut the chat short. No help at all. I just checked my Experian and Equifax score, and it has dropped many points for no reason. My payment is always on time and, I always pay more than the minimum payment. I only have one card. Does TransUnion effect the other credit bureaus scores?

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2:36 pm EDT
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TransUnion Removal of hard inquiries and closed and derogatory accounts and account that have been paid off

Transunion is very unprofessional I have 5 derogatory accounts on my credit file that they refused to remove, 45 fraudulent inquiries they told me that they do not remove inquiries and I was told they don't they don't provide original contracts bearing my signature which is federally against the law I have made a report to the federal trade commission the better Business bureau along with the police report in it yet still have failed to remove all such increase in accounts I have two closed accounts that are still showing up on my credit report in a refuse to remove them. They are damaging my livelihood and destroying my reputation and make it impossible for me to obtain credit I need a lawyer cuz my next step is too sue I have been writing these company for a year now and I have not seen any type of results but negative.

Desired outcome: I would like to get a consumer lawyer in Sue to Monterey compensation and I would like my money for all violations that have been broken

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2:17 pm EDT
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TransUnion Trans union credit scoring

I checked my credit score and transition is giving me a negative score for not having real estate. That it not right and should not allow my credit score to be lower due to that. I want to negative removed .

Also I have an excellent credit for over 20 years with no late payments and trans union has put me in a category and lowered my score due to have a lot of unused credit and a balance on my credit cards. I am using less than 30 percent of my credit and you are saying that’s bad and I am risky however I have a perfect credit history since 2000 so how can I be risky. Your company is unfair I have worked hard to make sure my credit is good and you have put me at a below 700 score when other credit agencies I am always between 720 and 750 . I am looking into finding a lawyer and I may sue your company because your scoring is unfair and has power to hurt what interest rates I get how much credit I would get if I was to purchase a car or home . I want you to fix this .

Desired outcome: I want it fixed my credit score should not be below the 700s I will sue your company if u don’t fix this Remove the negative scoring for not having a mortgage .

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8:49 am EDT
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TransUnion FICO Scores

I currently have and maintain several credit cards that use Transunion for obtaining my FICO score.

Viewing these FICO scores today, 6/29/2023 I was able to determine the following information.

Transunion FICO score(s) information retrieved for the following credit cards:

Discover - 729

Barclays - 729

AmEx - 682

Capital One/Credit Wise/Vantage - 670

Which leaves a 59 Point difference?

Why, if the credit card companies are retrieving my FICO score over the same time period is there such a significant difference in my FICO score?

Desired outcome: I would appreciate a viable explanation as to how this discrepancy could occur?

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11:10 pm EDT
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TransUnion TransUnion's Unhelpful Customer Service and Failure to Remove Unauthorized Inquiry

TransUnion is a credit bureau that has been causing me a lot of trouble lately. I was a victim of identity theft in January 2020, and since then, I have been trying to get an unauthorized hard inquiry removed from my credit report. I have contacted all the credit bureaus, including TransUnion, to remove the account and change the inquiry from "hard" to "soft". However, TransUnion has been the only one that has not fixed the issue, even after months of trying.

I called TransUnion today (12/9/[protected]@ 7:35 AM PST) and spoke to three reps on the phone (***604). The first two reps sounded like they were outsourced in India, and the last woman sounded like an actual person in the US. However, all three reps were unhelpful and kept asking the same dumb questions over and over without doing anything to help. They kept saying that the next person would remove my inquiry, but it never happened.

Finally, I spoke to a female "supervisor" at 7:50 AM who was really rude, unhelpful, and unknowledgeable about the whole process of removing an unauthorized inquiry. She refused to remove it and told me good luck. I wish I had written down her name to file a complaint with TransUnion because she was so unprofessional.

I have also filed a complaint with Consumer Financial Protection Bureau (CFPB) to make sure the government is aware of TransUnion's fraudulent consumer practices. I suggest doing this if you want to escalate your problem and get proper resolution.

It's frustrating that TransUnion cannot complete a simple request in almost a year's time. I have been a loyal customer for years, but this experience has left a bad taste in my mouth. I hope they can improve their customer service and fix this issue soon.

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Renee0769
Oklahoma, US

It is sad and pisses me off those employees can’t do their job right and their bosses I’m sure has everything done on their correct. They still have accounts that say I owe that I PAID Off I’m

Pissed 😡

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10:58 pm EDT
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TransUnion Beware of TransUnion: False Flags, Poor Dispute Resolution, and Lower FICO Scores

I just want to share my experience with TransUnion. I did some research on Google and found out about the recent court case Ramirez vs TransUnion and another case in 2005. It's really disturbing to know that TransUnion has falsely flagged thousands of people as terrorists and drug lords just because their name was "similar" to a possible terrorist on the OFAC list. They even reported this lie in their credit files and hid it from the customers when they asked to see their own credit report. It's really a joke of a company that gets away with such things.

As for my personal issue, I filed a dispute on my credit report using their website, but they did not actually investigate it. Within 12 hours of my dispute, they simply marked the account "valid" while the other credit report companies actually took a week to investigate and overturn the false report. This is really frustrating and disappointing.

TransUnion is the absolute worst company that will report your FICO score anywhere from 50 to 100 points lower than the other two reporting agencies. It's really important to ensure that the company you apply for a loan or a new credit card does not use TransUnion during their credit check. You can simply research which companies use Equifax and Experian before applying.

In my opinion, TransUnion needs to be put out of business or many more lawsuits need to occur to get that "so-called" company in line. It's really important to be aware of such things and take necessary precautions to avoid any negative impact on your credit score.

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TransUnion TransUnion Customer Service Review: Frustrating Automated Responses and Bots, But Some Competent Reps

TransUnion is a company that has been around for a while now. They are known for their credit reporting services and their ability to help people manage their finances. However, there are some issues that people have had with the company, and I am one of those people.

It seems like it is almost impossible to get a hold of a human being these days. When you call TransUnion, you are taken down a long path of automated responses and bots. They tell you to visit their website for self-service, but what if you have a problem that requires a human to respond to? It can be frustrating to not be able to speak to someone who can help you.

I recently had an issue with my account and needed to speak to a human. When I finally reached one, they didn't seem to understand what I needed. They put a fraud alert on my account, which was not the correct solution. When I tried to explain what I needed, the person kept interrupting me and saying things like, "As I told you before sir?" It was incredibly frustrating, and I ended up hanging up on them.

One thing I learned is that humans are not allowed to hang up on you, but bots can. If you ask for a supervisor because you are dissatisfied, they won't give you one. However, if you ask for one because you are satisfied, you'll go right through. It's a strange policy, but it seems to work.

If you do happen to speak to a competent customer service representative, make sure to give them some love. Leave a positive survey response or talk to their manager and let them know they did a good job. It can make a big difference for them and even earn them some extra money.

Overall, TransUnion has some issues with their customer service, but they are still a valuable resource for managing your finances. Just be prepared to deal with some automated responses and bots before you can speak to a human.

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TransUnion Frustrating Experience with TransUnion's Customer Service and Website

So, I had to get a loan and the company needed to run a credit check. But, they couldn't do it because one of my accounts was frozen. I checked with Experian and the freeze was off, and Equifax said the same thing. But, when I tried to log in to TransUnion, I couldn't figure out if my account was frozen or not. I tried several times and even changed my password, but the website kept giving me an error message. Plus, they were pushing me to buy a subscription just to check my score.

I decided to call their support number, but it was just an automated system that asked me for all my information. Finally, I got through to a lady with a really thick Indian accent, and she asked me for the same information again. She told me that there was an error on her side and that she couldn't help me. She gave me a number to call, but when I looked it up, it was the same number I had just talked to her on. I don't think there are any different departments that could help me, and I felt like I was being scammed.

Compared to Experian and Equifax's online and phone service, TransUnion was very different. They kept asking me personal questions over and over again, and it felt like I was being interrogated. I've never had any customer service system, automated or by a person, ask me questions in the way this person did. It was too similar to all the scamming videos you see online.

Now, I'm stuck with a credit company that I can't even see if my information is frozen, let alone actually safe. I have no way to sort it out, and it's really frustrating. I wish TransUnion had better customer service and a more user-friendly website.

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TransUnion TransUnion.com Review: Terrible Customer Service and Inaccurate Reporting

I gotta say, I had a pretty rough time dealing with TransUnion.com. I mean, I made ten whole calls and wrote two letters, and they still couldn't get their act together. First off, their call center is located somewhere outside the U.S., so it was a real struggle to understand what the agents were saying. And they had a hard time understanding me too, which meant I had to repeat myself a bunch of times and give my info over and over again. It was a real pain in the you-know-what.

But that wasn't even the worst part. When I finally got through to someone who could help me, they ended up making things even worse. All I wanted was to update my credit card number, but instead they ended up removing a 20-year-old account from my credit report. Can you believe that? My credit score dropped from 798 to 779, just like that. And when I tried to talk to a manager about it, they got all defensive and even transferred me to some fake extension. Talk about shady.

The thing that really gets me is that other companies actually use TransUnion's data to make decisions about credit. I mean, if they can't even get their act together when it comes to customer service, how can we trust them to report our credit accurately? And I'm not the only one who's had a bad experience with them. If you do a quick Google search, you'll find tons of other people complaining about their terrible customer service.

Honestly, the only reason I even bothered with TransUnion in the first place was because I wanted to monitor my credit for a mortgage I'm planning to get next year. But after this experience, I'm seriously considering going with a different company. If you're looking to get your free credit report (which you totally should, by the way), I'd recommend going to https://www.annualcreditreport.com instead. It's a site set up by the big three credit reporting agencies in the U.S., so you know you're getting accurate info.

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TransUnion Unhelpful and Frustrating: My Experience with TransUnion's Customer Service

I recently had an experience with TransUnion that left me feeling frustrated and confused. My credit score had dropped by 60 points since October, and when I called TransUnion to find out why, I was met with resistance and unhelpfulness. The customer service representatives claimed that they didn't know why my score had dropped, and when I asked to speak with a supervisor, I was repeatedly denied.

After several attempts, I finally spoke with a supervisor who seemed just as clueless as the customer service representatives. He couldn't find any reason why my score had dropped and suggested that TransUnion didn't have access to that data. The next day, my other scores dropped by a total of 55 points, leaving me feeling even more frustrated and confused.

To make matters worse, TransUnion has been refusing to send me my credit report for the last two months, claiming that they've sent it to the wrong address. When I provided them with the correct address, they still refused to send it and instead sent me a dispute letter. It feels like they're intentionally violating my rights and treating me with reckless care.

I'm not the only one who has had a negative experience with TransUnion. It seems like they're going after people who question them and refusing to provide explanations to their clients. This is especially concerning for African Americans, who may feel like they're being treated as if they're inhuman.

Overall, my experience with TransUnion has been frustrating and disappointing. I hope that they can improve their customer service and provide better explanations to their clients in the future.

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TransUnion Terrible Customer Service and Outdated Information from TransUnion

I had a really bad experience with TransUnion. Their customer service is terrible and the company is a complete joke.

I spent two hours on the phone trying to explain my situation. I opened a dispute on May 2nd, 2022 and it's still showing as "In Review" with no resolution. When I called to ask about it, they told me that it was closed on May 4th, 2022. But that's not true. I work with code all day long and I know that something is wrong from a technology standpoint. They said there's nothing they could do and that I should just submit another dispute request. But I can't do that until it's listed as closed and no longer "In Review".

I was transferred three times and even asked to speak to a supervisor. But they just transferred me down the line to yet another customer service representative who told me nothing.

The reason I'm disputing this account is because I'm buying a home. I had my US Department of Education loans rehabilitated, which takes it out of default status and removes it from your credit report entirely. But the representative told me that it stays on your credit report for 7 years, which is what it says on a 2018 document. I explained that the process has changed multiple times over the last 4 years. I offered to give them the US Department of Education's phone number, the website where the information is stated, and the contractual agreement that I have stating this information as well. But they didn't want it. The most ironic part of it all is that they removed 13 other US Department of Education accounts from my credit report entirely already. This is the last one.

If you're going to preach the same script and information with no intent to help, at least make sure it's actually up to date.

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TransUnion TransUnion's Discriminatory Credit Score Practices: Targeting Minorities and False Reporting

This company, TransUnion, has really messed up my credit score for no good reason. I was just minding my own business, paying my bills on time, when SunTrust mortgage decided to falsely report that I was negligent in paying my bills. This was a total lie, but it caused my credit score to plummet. I talked to TransUnion about it, and they said that it was a big drop for just one late payment. But they didn't believe me when I told them that it was a false report. Instead, they started over-analyzing my credit report and credit cards, looking for any little thing that might indicate that I couldn't pay my bills. And they found some things, even though they weren't true.

As a result, my credit score dropped by 200 points, which is a huge amount. And I think it's because I'm a minority. They assumed that I probably have problems with paying my bills, maybe due to a loss of work, which is not true. So they decided to over-analyze my account and every credit card and anything that seemed to indicate that I couldn't pay my bills. And my credit score became affected. I had a 730 credit score, but TransUnion has been playing with my points and has been heavily regulating my credit cards ever since SunTrust decided to lie on my credit report.

I have two credit cards, a home loan, a car loan, and no student loans. I paid off $50,000 worth of student loans just to avoid this kind of thing, and now these people are over-analyzing one freaking credit card to ruin my finances. After SunTrust removed their negative remarks, TransUnion still continues to heavily regulate my one credit card that I've used 50% of and continually affect my score. This is disgusting behavior, and it needs to stop. They shouldn't be picking on minorities or people who they think cannot pay their bills. They shouldn't take advantage of their situation.

I've sent them proof that I pay my bills on time, but they continue to play with my credit score on the false notion of me using $5,000 on a $10,000 credit limit. There are people who have credit cards upon credit cards and use more than half of their credit limit, and I'm sure their score isn't going down every day. This foolishness needs to stop. They shouldn't be targeting minorities or people they feel don't have the advantage in society that other people have. It's sickening.

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TransUnion CIBC and TransUnion's Poor Customer Service and Misinformation on Credit Reports

So, me and my wife applied for a credit card, but CIBC refused it because they said that some of the information was incorrect on the credit bureau. They mentioned TransUnion and gave us their contact. So, we called TransUnion to figure out what was the issue. The agent told us that it costs 24.95$ to have a copy of the disclosure, but after I pushed back, he said that accessing that part is free, but if we want the full report in the mail, we have to pay. So, I created an account for myself and got a copy of the disclosure. As I was checking my information, I saw that my last address was incorrect. Instead of Unit being 403, it was 4, even though my previous address was correct. So, I filed a dispute, but they refused it because I needed to submit at least 2 documents, which they never mentioned anywhere. So, I applied again, this time uploading my driver's license and hydro bill. But they refused it again, saying that the documents had different addresses, even though they had the same address. So, I called them for the third time and talked to an agent who said that I needed to write a letter by hand and send it by mail. After I insisted, he checked my file and agreed that the documents had the same address. Finally, they agreed that I provided everything they asked for, but they said that they would send me a letter in the next 3 to 5 days. I asked again to make sure everything would be fixed, but the agent said doubtfully that I should call again next week just to make sure. I lost my mind and stated that they better change my information because I'm not going to call again. It's been a month since that call, and nothing has happened yet. Apparently, they are trying to get people to subscribe to their 24.95$, and constantly they state that you have to do this in order to have access to your information, but after you push back, they agree somehow to move on. I see no reason why my address would be wrong, and they wouldn't change it, even after I provided the necessary information a couple of times. On another note, my wife's account is not working at all, and they're not fixing it. I'm appalled at how the government doesn't do anything about institutions like this.

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TransUnion Terrible Experience with TransUnion: Incompetent, Dishonest, and Untrustworthy - Do Not Use!

I have had a terrible experience with TransUnion and I would not recommend them to anyone. For almost two years, they have treated me horribly and it is absolutely disgusting. I have provided them with receipts and proof of direct debit payments to show that I have paid my credit card, but they continue to ignore me and demand that I still owe them money. This is despite the fact that I have sent them receipts before and they still refuse to acknowledge that I have paid my debt.

Recently, a woman named Taylor contacted me and told me that she was going to leave my credit card on my credit file for another six years from the date of default. This is completely unacceptable and I have had enough. I have sent most of my receipts and all of the correspondence over to the Financial Ombudsman because I know that this company is lying and they are not being truthful with me.

I have also had issues with Lowell, who bought the debt from Vodafone. My dad offered to settle with Vodafone or pay in full, but they refused to accept it. Now, Lowell and TransUnion have put it on my credit report, which is completely wrong. When we would have paid this debt, it was only £500 in 2018, so I don't understand why Vodafone thinks they are owed over a grand. It's ridiculous.

I have lost my dad and it has been a difficult time for me. When they started doing this, it was in April 2021 and my dad had a blood clot to his brain and was blind in his right eye. He passed away two months later. Despite all of this, TransUnion and Lowell have continued to say that I owe them money, which is not true. I have shown the Financial Ombudsman my receipts and I know who the liar is now.

I am very concerned about TransUnion and I do not trust them at all. I asked them to investigate why my credit card was on my report and they lied to me and said that it was not showing. This is not true and it is on my credit report. They also have the wrong date of birth and they still haven't changed it when I told them. This company is very incompetent and I would not recommend them to anyone.

If you are thinking about using TransUnion, I would advise against it. They are liars and they will do whatever it takes, even if it means using illegal means, to get more money out of you. They have proven to me that they are not trustworthy and I wish I had never given them my details.

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TransUnion TransUnion.com Review: Disappointing Experience and Unethical Practices

I gotta say, I was pretty disappointed with my experience on TransUnion's website (transunion.com). I mean, what's the point of paying for a membership when you can get the same perks from a regular ol' credit card app? I canceled my subscription the same day I signed up, but somehow I've been getting charged for almost two years now. How does that even happen? I called up their customer service, and the agent they recommended told me I still owed $500 for a subscription that I couldn't even access. That's just straight-up illegal, if you ask me.

Honestly, I wouldn't recommend this website to anyone. Especially after dealing with their customer service. It's like they don't care about your finances at all - they just want to take your money and run. It's unethical, disgraceful, and un-American. This company is a total shame.

So, save yourself the time, money, and mental health, and steer clear of TransUnion. Trust me, you'll thank me later.

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TransUnion TransUnion Credit Monitoring Review: Poor Customer Service and Frequent Account Lockouts

TransUnion is a company that offers credit monitoring services to its customers. I have to say, my experience with them has been less than satisfactory. Their customer service is not up to par, and it's hard to understand some of their representatives because of their poor English. I subscribed to their credit monitoring service, which costs almost $30 per month. However, I have been having issues with my account being locked for "suspicious activity" all the time. I have to call them, and it takes me about 30 minutes to get through to them. Then I have to go through the verification process, and they finally unlock my account. But when I ask them what the suspicious activity is, they can't give me a straight answer. It's frustrating because a few days later, my account is locked again, and I have to call them back in. I don't want to spend an hour on the phone every week, unlocking my account so I can get alerts. It's ridiculous that a company like this is in charge of keeping all of our information. I have had a much better experience with Equifax, and I would recommend them instead. Don't waste your time with TransUnion; they're clowns.

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TransUnion Beware of TransUnion: Inaccurate Criminal Charges and Poor Customer Service

I recently had an experience with TransUnion that left me feeling frustrated and disappointed. I had a background check done and was shocked to find that there were over twenty criminal charges listed on my report, including a felony. This was completely inaccurate and caused me a lot of stress and anxiety. Not only did it affect my personal life, but it also impacted my ability to be a guarantor on my daughter's lease.

Despite providing supporting documentation that proved I had no criminal history, TransUnion made virtually no effort to correct my report in a timely manner. I was told by their customer service representatives that they had thirty days to make any changes, but even then, they seemed to be dragging their feet. It was frustrating to deal with a company that didn't seem to care about the impact their mistakes were having on my life.

To make matters worse, my address, physical description, and birth name did not match the person with the criminal history. It was clear that there had been a mix-up somewhere along the line, but TransUnion didn't seem to be interested in fixing it. I was left feeling like just another number to them, rather than a real person with real concerns.

Thankfully, the landlord was willing to rent my daughter the apartment with my husband as a guarantor and my supporting documentation confirming that I have zero criminal history. However, I can't help but wonder how many other people have been negatively impacted by TransUnion's mistakes. It's a scary thought to think that a simple error on a credit report could ruin someone's credit, their ability to work somewhere, or their ability to rent.

In the end, I turned to another company, MBI Worldwide, to help me correct the report. They were excellent and corrected the report very quickly. Thanks to them, my employment was not affected and I was able to move on from this stressful experience. If you're considering using TransUnion, I would advise you to beware and proceed with caution. Their mistakes can have serious consequences, and their customer service leaves a lot to be desired.

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TransUnion Customer Reviews Overview

TransUnion is a leading global credit reporting agency that provides credit information and risk management solutions to businesses and consumers. With a strong focus on innovation and technology, TransUnion has earned a reputation for delivering accurate and reliable credit reports and scores.

Customers who have used TransUnion's services have praised the company for its user-friendly website, easy-to-understand credit reports, and helpful customer service. Many customers have also noted that TransUnion's credit monitoring services have helped them detect and prevent fraud, and have given them peace of mind when it comes to their credit.

TransUnion's commitment to data security and privacy has also been praised by customers, who appreciate the company's efforts to protect their personal information. Additionally, TransUnion's partnerships with other companies and organizations have been noted as a positive aspect of the company's services, as they provide customers with access to a wide range of credit-related products and services.

Overall, TransUnion has received positive reviews from customers who appreciate the company's commitment to accuracy, security, and innovation in the credit reporting industry.

TransUnion In-depth Review

Overview: TransUnion is a leading company in the credit reporting industry, providing businesses and individuals with valuable insights and information. With a strong background in data analytics, TransUnion offers comprehensive solutions to help businesses make informed decisions and individuals manage their credit effectively.

Services Offered: TransUnion offers a range of services to meet the diverse needs of its customers. These include credit reporting, identity verification, fraud prevention, risk management, and data analytics. Each service is designed to provide accurate and actionable information, enabling businesses to mitigate risks and individuals to make informed financial decisions.

Customer Experience: Accessing TransUnion's services is a breeze, thanks to their user-friendly website and online platform. The website is well-organized, making it easy for users to navigate and find the information they need. Moreover, TransUnion's customer support team is highly efficient and responsive, ensuring that any queries or concerns are addressed promptly.

Data Accuracy: TransUnion's commitment to data accuracy is commendable. They have robust verification processes and quality control measures in place to ensure the reliability of their data. By employing advanced technologies and rigorous checks, TransUnion maintains a high level of accuracy, providing customers with trustworthy information for making critical decisions.

Data Privacy and Security: TransUnion takes data privacy and security seriously. They have implemented stringent policies and practices to protect customer information from unauthorized access or misuse. With industry-leading encryption and secure data storage, customers can trust that their data is safeguarded at all times.

Industry Reputation: TransUnion has established a strong reputation within the industry. Their expertise and track record have positioned them as a trusted partner for businesses and individuals alike. When compared to competitors and market leaders, TransUnion stands out for its comprehensive solutions and commitment to delivering accurate and reliable information.

Pricing and Value for Money: TransUnion's pricing structure is competitive and offers good value for money. They provide flexible options to cater to the varying needs and budgets of their customers. Considering the quality and depth of the information provided, the cost is justified, making TransUnion a worthwhile investment for businesses and individuals.

Transparency: TransUnion maintains a high level of transparency in its processes and policies. They provide clear and accessible information regarding data sources and methodologies, ensuring customers have a complete understanding of how their information is collected and used. This transparency builds trust and confidence in the services provided by TransUnion.

Industry Expertise: TransUnion's team members possess extensive knowledge and expertise in the industry. With qualifications and experience in data analytics, risk management, and credit reporting, they are well-equipped to provide valuable insights and solutions. Customers can rely on TransUnion's expertise to navigate the complexities of the credit reporting landscape.

Innovation and Technology: TransUnion embraces innovative technologies to enhance its services. By leveraging advanced analytics and machine learning, they stay at the forefront of industry advancements. This enables them to deliver cutting-edge solutions and adapt to the evolving needs of businesses and individuals.

Partnerships and Collaborations: TransUnion has established strategic partnerships and collaborations to enhance its services and offerings. These partnerships bring added value to customers by integrating complementary solutions and expanding the scope of available information. The impact of these collaborations is evident in the comprehensive and holistic solutions provided by TransUnion.

Social Responsibility: TransUnion demonstrates a strong commitment to social and environmental responsibility. They actively engage in community initiatives and sustainability efforts, contributing to the betterment of society. By aligning their business practices with social and environmental goals, TransUnion sets an example for responsible corporate citizenship.

Overall Rating: TransUnion is a reputable and reliable provider of credit reporting and data analytics solutions. With their accurate and actionable information, user-friendly platform, and commitment to data privacy, TransUnion offers immense value to businesses and individuals. We highly recommend TransUnion to anyone seeking comprehensive and trustworthy credit reporting services.

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TransUnion contacts

Phone numbers

+27 112 146 000 +27 861 886 466 More phone numbers

Website

www.transunionafrica.com

Most discussed TransUnion complaints

unauthorized charges
5
(opinions to this review)

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