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CB Fast Food Chains Wendy’s Complaints #102-121
Wendy’s

Wendy’s review: Drive thru service.

J
Author of the review
3:38 pm UTC

We were at the drive thru at 9:30 pm in Ferdinand, IN. The dining area was closed and the door showed hours to be until 10 pm We waited for 1 hr and 15 minutes before receiving our food. We had 6 hungry kids from ages 6-12 after a fun filled day at Holiday world. Once we finally got our food, the food was disgusting. Also, the Wendy’s frosty machine was broken as that’s what the kids really wanted. Very, very disappointed in Wendy’s and will not be visiting that location again.

Desired outcome: I would like $100 for my time wasted and a free meal for the 8 of us that patiently waited.

Keywords:
ages 6-12 dining area disappointed door drive thru food frosty machine fun filled day holiday world hours hungry kids location
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  1. Wendy’s Contacts

  2. Wendy’s phone numbers
    +1 (888) 624-8140
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    Customer Care
    +1 (614) 764-8478
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    +1 (614) 764-3044
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    +1 (614) 764-3368
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    Media Contact
    +1 (614) 764-3300
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    +1 (614) 764-3327
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    Animal Control
    +1 (614) 764-3311
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    Vice President Investor Relations
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  3. Wendy’s emails
  4. Wendy’s address
    1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
  5. Wendy’s social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 17, 2026
  7. View all Wendy’s contacts
Wendy’s Category
Wendy’s is ranked 8 among 57 companies in the Fast Food Chains category
#06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar

Most discussed complaints

uncooked chicken and cold fries
4
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 Poor hospitality/customer service
1
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