CB Fast Food Chains Wendy’s Complaints #122-141

Wendy’s review: Drive thru

donny kenner of Knoxville, US

Jun 25, 2023 5:22 pm UTC

Verified customer

Wendy's located at 5011 Millerton pike, Knoxville, tn 37917. I must bring this to your attention. the drive thru at this location is a joke, it takes up to 30 minutes at any given time of day. I eat at Wendy's all the time at Wendy's merchants drive Knoxville, and Clinton Hwy, Knoxville, and those 2 have a waiting time of 5-8 minutes. now I not a rocket scientist to figure out management at Millerton pike isn't aware of it or they are part of the problem there. if I was the manager/owner, I would clean house and hire people who wants that store to be the best. It is oblivious the people working there are not doing their job, I have worked in retail all my life and I can tell you if I worked like that, I would be fire in a second. I have sit there and watched drivers drive off tired of waiting in line, which is revenue driving off. loosing money by poor service is the best way to shut down any business in a heart beat. I am sending pics to verify some of the time on my car, I was sitting 10 minutes before I decided to take pics, so add ten minutes more on the time.

Desired outcome: I want that store to start being a Wendys like the one on Merchants drive or Clinton Hwy.

View 0 more photos

Keywords:

drive thru job location management people retail service store waiting time

0 comments

Add a comment

Wendy’s - treating employees unfairly 173

Resolved

Wendy’s - Food causes diarrhea 17

Wendy’s - changed the formula?? 46

Resolved

Wendy’s - severe food poisoning 13

Resolved

Wendy’s - we got shot by a security guard in one of the restaurants! 9

Wendy’s - Assault by employee 3

Wendy’s - Not able to get my check

Wendy’s - Wendy's breakfast

Wendy’s - customer service 1

Wendy’s - food/ service

View all Wendy’s reviews and complaints

Wendy’s Contacts

Wendy’s phone numbers

+1 (888) 624-8140

Click up if you have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number 1 1 users reported that they have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number 2 2 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number

Customer Care

+1 (614) 764-8478

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number 1 1 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number 4 4 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number

+1 (614) 764-3044

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number 2 2 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number

+1 (614) 764-3368

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number

Media Contact

+1 (614) 764-3300

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number

+1 (614) 764-3327

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number

Animal Control

+1 (614) 764-3311

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number

Vice President Investor Relations

More phone numbers

Wendy’s emails

customercare@wendys.com

100%
Confidence score: 100%

Support

crista.miller@wendys.com

100%
Confidence score: 100%

Support

erica.erwine@wendys.com

93%
Confidence score: 93%

More emails

Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

Wendy’s social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Aug 17, 2026
View all Wendy’s contacts