CB Fast Food Chains Wendy’s Complaints #142-161

Wendy’s review: Bad customer service, incorrect order

Amanda Gangi of Portland, US

May 08, 2023 12:47 am UTC

Verified customer

I went to the wendys location address is 7601 ne fourthplain blvd vancouver wa 98662, at approximately 9:30 pacific time. I have walked in and I ordered 2 of the Dave's double meals 1 without onions. I get when I get home just a few minutes later and I look they had given me 2 Dave's singles and both had onions and they never gave me my receipt. I then called to talk to manager and was talking to a employee who wanted to argue with me and refused to get the manager, until I was hung up on. I was as polite as I could have been considering the circumstances and the fact that she was so argumentative with me. Not good customer service.

Desired outcome: only wanted the food that I had ordered and paid for and I was not able to receive this from the location I went to. So please help fix this I spent almost $30 for something different from what I had asked for. Please refund my purchase

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address argue called customer service employee hung up location manager meals onions ordered pacific time polite receipt

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Wendy’s Contacts

Wendy’s phone numbers

+1 (888) 624-8140

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Customer Care

+1 (614) 764-8478

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+1 (614) 764-3044

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+1 (614) 764-3368

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Media Contact

+1 (614) 764-3300

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+1 (614) 764-3327

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Animal Control

+1 (614) 764-3311

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Wendy’s emails

customercare@wendys.com

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Confidence score: 100%

Support

crista.miller@wendys.com

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Support

erica.erwine@wendys.com

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Confidence score: 93%

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Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

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