Wendy’s

Wendy’s I was overcharged

06/14/2023 at 12:25 PM I went to the 3089 Windy's store and order what I have order every day for years. I was handed a receipt for $16.64 and I said no that not mine. Then JESSICA looked and then printed me a receipt for $6.61 which was correct. Both charges are on my bank card. You have charged me both. I don't understand what has happened to your...

Wendy’s Food service not received and no refund given

I came through the drive thru at the Baum Blvd location in Pittsburgh PA. The window to receive food ordered online after the dining area closes never happened. The short staff never brought my food after waiting over 30 minutes I went back through the drive through and was refused a refund. I have attempted to a refund several times only to get the run...

Wendy’s Drive thru problems

I am Doordasher and I deliver for the Wendy's in Manchester NH. When I go to pick-up orders at the Wendy's on Second St, Manchester NH, they always make me go park and wait for my food. Today (Sunday June 11, 2023), I was there at 6:45am. I went thru the drive up and immediately was told to go park and wait. I was the only customer at that time of morning...

Wendy’s No receipt n went back n still even got my wrong change back

Wendy’s Manager comments

Good afternoon, today is Friday June 9 2023 I order a mobile order went to window told them my pick up name. Lady cashier said ok and to pull up. Got to window she said its a big order pull up and will bring it to you as I was pulling up manager said they kill me with these orders. You the manager are in a customer service job. Your job is to cook prepare...

Wendy’s Incorrect order

We live in Grabill, Indiana and the closest Wendy's is on Maysville Rd, in Ft Wayne, store #[protected]. We order the same items each time we stop there, and every time part of the order is always wrong. I always get the chicken nuggets and my husband always orders two singles with tomato and mayo ONLY and when we get home, they have put cheese on them. We...

Wendy’s Service

I’m filing a complaint because the (black) manager was cursing out another employee white lady she was using racist remarks, threading her and throwing things in drive-thru I was the window and witness all this happen. All the white lady said she was leaving she didn’t want to get in trouble and that she was going to text the store manager. This isn’t the...

Wendy’s I’m creating a report about a Strawberry frosty that had shards of glass pieces in it

I walked to Wendy’s on 8302 Pendleton Pike, Lawrence IN and was unable to enter due to only drive up orders. So an employee came out and asked what I wanted and brought me 2 frostys. I take them and place them in my freezer until today and once I started eating one I crunched down on a piece of glass the chopped my tooth which I have the cup and pictures to...

Wendy’s My grandsons job

My name is Connie Amy I am contacting you in regard to my grandson Elijah Hendershot. Elijah has been working at the Wend'y's here in Niceville, Fl, on John Simms Parkway. When Ellijah first started, the night manager's told me Elijah was doing a great job. There were a couple of times because of extenuating circumstances, Elijah may have been late. But...

Wendy’s Meals not fixed as ordered

We visited the Santee,SC Wendy's and this is not the 1st time our food was wrong. They dont give receipts and dont even say thank you. Visited again today 5/29/23 at around 1:45 and ordered thru drive thru. We ordered 2 wendys dave dbl meals--1 was suppose to be no mayo and no ketchup and the other was suppose to be no onions no let. Both wrong. Tried to...

Wendy’s Restaurant 2206 Sunset Blvd Steubenville, Ohio

To whom it may concern, I had visited one of your restaurants on 5/27/2023. I was not impressed at all with the cleanliness of the restaurant. The area where the cooks are was filthy and dirty with fries crushed over the floors. After ordering my food the big stack medium size, I went to get my soda and the machine itself needed wiped down and the taste...

Wendy’s Filthy building inside and out

The Wendy’s in Louisburg NC is stunningly filthy starting from the from door, lobby, hall and bathroom was disgusting. The crew was friendly and helpful. A stark contrast to the filth that should be brought to the franchise owners (I’m not sure how to do that but will keep looking). I would want to know if it were my franchise. It might explain a drop in customers.

Wendy’s Dave's single

Wendy’s Customer service

Wendy’s Cold food, rude employees, and rude managers

I went to wendys to get a meal and got him it was cold, old, and hard. I told the manager and she said one of the employees said she filled it up and gave me what everybody else got. So I took everything back and the employee adore gone say I only paid $3 what i'm mad for. After she close drive thru window in my face I went in and she was trying to fight...

Wendy’s GM manager crew

I am a shift is that has just quit last night after numerous complaints regarding some crew members at night has never went addressed. I was threatened by crew and when told my boss the response was I will talk with them. The crew smokes weed inside the store on the pre table in the back during hrs and sees the shift manager do it as well the gm smoke...

Wendy’s Bad customer service, incorrect order

I went to the wendys location address is 7601 ne fourthplain blvd vancouver wa 98662, at approximately 9:30 pacific time. I have walked in and I ordered 2 of the Dave's double meals 1 without onions. I get when I get home just a few minutes later and I look they had given me 2 Dave's singles and both had onions and they never gave me my receipt. I then...

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Wendy’s Food poisoning Belgrade, MT

I Am Completely Diss gusted with your facility In Belgrade, MT. off of Jack rabbit Lane. Im sitting on my couch In agony, while mywiReceived e is writting what I say. I Received food posiching from your. that is absoLuitely apaulling... Do you Realize What that means..? This is the kind of training you teach them? Or is that you just let the public face...

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Wendy’s Double stack biggie bag

On May 4 at approximately 11:07 I ordered a double stack biggie bag with a sweet tea once I arrived at the window the employee by the name of deja took my card and it took a long time to receive back and I checked my account and was charged double which came out to be 11:23 I called the Wendy on Stateline restaurant #[protected] and had to go back and the...

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Wendy’s Customer service

The Wendy's in Silver City the manager Grace Terras Angel Williams Rose Woodward continue to harass my family on and outside of work while they're on working hours I've had enough with the harassment from them they're causing too much strife in my life something needs to be done with those individuals they are not professional they gossip about everybody...