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Applebees Customer Care Service


3929 Broadway
Kansas City
United States - 30346

Customer Support Phone Numbers

(888) 592-7753 1 5

Applebees Complaints & Reviews

Applebees / Food - sickness

Jeff Van Slyke on May 26, 2017
Greetings Applebees, First, let me preface by saying that my wife and I have been faithful Applebees customers for over 28 years! We enjoy the food and atmosphere very much! That said, on Saturday May 20, we visited the Applebees in Guntersville, Alabama. We then both became sick with upset...

Applebees / management

Erin johnston on May 23, 2017
My family and i were eating at Applebees on Saturday May 21, 2017. We were at West Jordan Utah location. We had a wonderful server and we really enjoyed the food. We just didn't enjoy the fact we watch a server being yelled at and being chased out of the kitchen being yelled at by a female...

Applebees / Service

Biehler on Mar 21, 2017
My family and I ate at Applebee's in Wichita, Ks. 320 S. Ridge Rd. Chk#7655-1324681 Serial# 037655574 Our family of 4 arrived a little after 2pm. It took them 15-20 minutes to get us any water/drinks. The restaurant was not busy, there were plenty of empty of tables and we had no wait. When...

Applebees Restaurant / Gift card

Ariella Safer on Feb 24, 2017
On 4/28/2016 I purchased a $40.00 gift card for a friend and her finace' online. The confirmation #3092678397 and charged it to my Visa card. My friends did not try to use it until 2/2017 and found out that someone else had used it in May, 2016. My computer was hacked in May, 2016 and they...

Applebees / Worst burger I ever not eaten...

Carolann Bednar on Feb 11, 2017
Went to AppleBees for the first time ever and it was the worst food I have ever eaten...wanted my burger well done and instead it was med.rare and my hamburger BUN was like a rock. Told the manager and she offered me a new bun...WHAT??? My fries were undercooked. So basically I went to...

Applebees / Pick up order

Patty Hart on Feb 6, 2017
merchant # 061345 On sturdy feb 4th 2017 we ordered two hamburgers to go to be picked up.They were bit late and drink was almost forgot had to ask for it. We got home to find the order was wrong ask to have no pickles and there were nothing on it but burger, the other was a mess and dry no...

Applebees / The managers and staff

Jay111888 on Jan 16, 2017
After I went through training, one of my managers, realized how insufficient the training was. My training consisted of following around people who just used me as a second pair of hands. I was trained so badly that the following 2 weeks, as I was officially placed on the floor by the...

Applebee's / Food

jillyk on Jan 9, 2017
I placed a curbside order this evening. I ordered the 2 for 25. The chips that came with the spinach dip were nothing but a bunch of crumbs. The "4 cheeez " mac was a joke.. I don't think there was any cheese on it. It tasted like plain noodles with some bacon and chicken thrown on top...

Applebees / Poor food, rude, unclean appearance of waiter

KimLB on Nov 22, 2016
Redding Ca. on Hilltop Dr. Evening of Nov. 21 Waiter was shabby in appearance, jeans obviously dirty. Acted put out that we weren't ready to order. Ordered classic burger, with onion rings for extra charge, as per menu option, asked for meat pink. Received a grey patty on a dry bun and 4...

Applebees / Rudeness of staff

William B. Kennedy on Nov 18, 2016
My wife and I recent visited Applebee's in Paducah, KY while passing through on vacation. The staff there was ok at best except for one guy that had a uniform on but I wouldn't say he worked there. He was obnoxiously loud and slurring unprofessional remarks to the female staff there. I'm...

Applebee's / Employee Treatment

Justice Quin on Jul 29, 2016
Today, 7/29/16, I walked in for my usual Friday night shift to learn that I was taken off the schedule. When I asked why, the current shift manager refused to answer me and told me to wait for the store manager. 30 minutes later the store manager proceeds to tell me that last night a...

Applebee's / Poisoned by the bartender

Kimberly Lawrence on Jun 23, 2016
Good Morning, Before I composed any email. Before I posted on any blog. Before I contacted the BBB or the Department of Consumer Affairs, I looked up the definition of Defamation. This is what I found: "Falsity -- Defamation law will only consider statements defamatory if they are, in fact...

Applebees / Seating

Reviewer81431 on Jan 5, 2016
On December 26, 2015, my husband and I arrived at the restaurant and were informed there were no booths available. We gave our name and told the seater we would be in the bar and were made aware they have no buzzer system to let us know when the booth would be available. However, they...

Applebee's / Unsatisfied customer service and bartender mix drinks and poor management

Reviewer16408 on Dec 5, 2015
Went to Applebeesn9088 Mansfield rd Shreveport, La 71118 me and a friend for girls night out it was along day for the two of us the closes place was this location bad choice waited about 30 minutes for a glass of water and we got two margaritas we asked for the strawberry flavor after it...

Applebee's / Poor food quality / Horrible Service

Marcela J. on Jul 7, 2015
To keep it short and simple I was diagnosed with FOOD POISONING after eating at this place. I went on a Sunday afternoon and it was EMPTY. Their food was spoiled and they still served it to me. This could be potentially dangerous if a kid or the elders eat it. Called the restaurant to...

Applebee's / Judge and Curtis Bar Ripoff

Conserved Observer on May 14, 2015
two guy bartenders; first off Judge, me and my friend Girl sit down and order a drink we place our order and he act like he didn't want to take it he was extremely rude he brought us the wrong order .I Observed him taking cash from a female waiter.Curtis he is a thief I saw him making...

Applebee's / Food poisoned

foodpoisoned on Feb 16, 2015
Salutations: The purpose of my letter is another attempt to notify management of my food poisoning; which occurred at my local neighborhood Apple B location 792 Glynn St N Fayetteville, GA 30214. I am a married father of three and work two full time jobs. My wife and I chose to spend our...

Applebees / Wings

Joyce0804 on Feb 2, 2015
I order wings from Applebees in Dublin, Ga. They were awful and I return them back to Applebees. The manager assured us that they would cook us some fresh wings and that they would be double fried as requested. When we got home my husband and I could tell that the wings had not been double...

Applebee's / Carside Poor Service

DissapointedNva on Jan 26, 2015
location pemberton@broad...i orderd carside at 6:04p, email confirmation confirmed pick up at 6:19. I got to location at 6:40, witnessed servers looking out window but no one came, out, called into store and was told order was ready someone would be out, 10 min passed and I had to go in...

Applebees / Poor food

lemon1234 on Dec 29, 2014
Called for take out. Restaurant was empty upon arriving, 2 people at bar other than that no one else there, parking lot had a few cars. Bartender (female) looked haggard and out of it. Went back to get food. I did tip her but I am not sure why. Upon arriving home food was a mess. Burger...

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