Applebee's reviews & complaints
Applebee's complaints 490
Applebee's - Employee treatment & pay
I was working at the Shively location in Louisville Kentucky and wasn't getting paid in over a month but kept hearing complaints from half working managers when I am pregnant and high risk needing to be very cautious. They didn't seem to care to overwork me though which is annoying and this is why folks doing want to work not businesses be so allergic to paying employees but want you work people to death LITERALLY.
Desired outcome: Give me my money
Applebee's - Gift Cards/Customer Service
I had a problem with my gift card order and I can not get in touch with customer service for assistance. I call [protected] and they say someone will be with me shortly and I ended left on hold for over an hour. I have tried several times and the same thing occurs. I need to change my order immediately. I was shorted gift cards and the bonus cards all expire the end of Feb 2022, so there is no way I could use them and it would be a bad waste of my money. I need to reduce my order to just 2 $50 gift cards. I need for someone to contact me asap. I am not going to hang on the phone being put on hold any longer and then eventually the system just disconnects and I get hung up on. What terrible customer service. Tis the season I guess! [protected]@GMAIL.COM
Desired outcome: For someone to contact me to correct my order or refund me complely.
Applebee's - Product and service
Visited Applebee's with much excitement today. Order 2 meals which we had inside with a cold beer. At the same time we ordered a to go order. After we finished and waited 30 more minutes after asking about the to go order, still no to go order. Waitress avoided us and I had to go ask someone else. Got the food (no napkins, cutlery) and no apology. 10 minutes to get home food is cold and steak is nothing but fat and tough and not cooked as requested. Will be a long time if ever that I visit again. Buford Applebee's on Hwy 20. Restaurant was not crowded at all and had help. So disappointed!
September 4, 2021 between 7-8 PM. The busboy (person) tossed my take home box, which I accidentally left on the table, and promptly returned to retrieve. I would have appreciated it if they had...Read full review
Applebee's - Atmosphere
I'm sorry to complain but we were excited to come to your establishment tonight. We arrived at 8:15 and the music was so loud we couldn't even hear each other talk and the DJ was yelling over the music. We enjoy listening to music but it was to loud and ridiculous. I videotaped a sample to send to corporate office. This is not a place to go on a date or take children anymore.
And why don't they sell the riblets Applebee's is known for?
It was like they were trying to make it a club?
Desired outcome: Make this event after 10:00 after most families have had a chance to have a nice family dinner
Applebee's - Service
We frequently eat dinner at the Applebee's located in Hendersonville, NC. We have always enjoyed our meal and service for the past 10 years at this particular restaurant. However, when we went to the restaurant on Thursday, July 8, 2021, we were extremely disappointed-not in the service or the food but what we saw. One of the waitress was wearing a mask that said "Black Lives Matter." (We have had this waitress in the past void of the mask and she is a good waitress.) I feel that this does not belong in your work place. We all have personal feelings about things but, I for one, would never ever think of wearing that mask in a place of business. The manager should have addressed this with her. Unfortunately for you, you have lost two extremely good customers.
6/27/2021 7:15 pm Omaha Nebraska I ordered from 3350 s 143rd plaza a club grille that came with no bacon and a classic cheeseburger that came with no tomato and onion, then when we called about it...Read full review
I order food from Applebees in Conyers, GA on June 19, 2021 only to receive my food order cold when I arrived home. I immediately called and spoke to a manager on duty and she apologized and took my...Read full review
Applebee's - carside to go deficiency
I use carside to go a few times a month and I always get ripped off. Today I was shorted a home dhicken bowl and a brownie dessert. It seems to happen every time. I can't drive back down everytime, so I just take the loss, but it's getting tiresome and expensive. Yesterday's loss was around $20, so I've lost well over $100 to them. I wonder what is so difficult about filling an order and I hope they're not doing it on purpose to make a buck. I'm on social security and will have to stop doing business with you if you can't remedy the problem.
Desired outcome: Make it stop!
Applebee's - Service and delays
We ate at Milledgeville Applebees on Saturday April 17 at 751pm. We sat at table and got paper menu and when waitress came she had to hunt for menu. After we ordered a well done steak and it was delivered 10 minutes later we got a salad with no silverware. After 10 min we got silverware and waited 10 min for napkins. then after steak was delivered they were bloody and we sent them back and then delivered after another 20 minutes. when we got our bill we ordered the 2 for 22 and had water to drink the bill was 52.00. we told waitress and it was corrected. There were 2 employees having waord near bathroom and our waitress was working a 16hr shift.
My family of 3 went to Applebee's on Trimble Rd/E Broadway in Columbia, Missouri about 2:30 today, March 16, 2021. Ordered only Hamburgers, fries and sides of boneless wings. We were only people...Read full review
Applebee's - Price of 2 for 22
I ordered off the 2 for 22 menus and was charged $27.00 for one appetizer and two entrées listed as 2 for 22 dollars, when I asked why, they said, "although the steak was on the 2 for 22 menus, it cost more"?
I had also purchased a second 2 for 22 deals of an appetizer, and one steak and one burger entrée and was charged $24.50. This is blatant false advertisement and we shall never return to Applebee if this is not changed. The Applebee is located in Augusta, Maine.
Desired outcome: the 7.50 I was carged for three steak entrees over the 22 dollars
We are here to help
- 16 years' experience in successful complaint resolution
- Each complaint is handled individually by highly qualified experts
- Honest and unbiased reviews
- Last but not least, all our services are absolutely free