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Virgin Active South Africa

Virgin Active South Africa review: Equipment, gym users 1

W
Author of the review
1:38 pm EDT
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1: takes too long to repair equipment, especially stair-steppers

2: Gym users must not “claim” a station by leaving their belongings (such as phones, towels) on the station then walking away. This is unacceptable to grown-ups (ATGU).

3: Gym users must not fiddle with phones while seated on a station. I appreciate the occasional announcements to this regard, but these must be stepped up. Again, unacceptable to grown-ups (ATGU).

4: Gym users must not do the “cellphone mosey”, that is, obstruct walkways by walking slowly while using their phone. Sometimes they’ll walk into me while doing this. ATGU

5: Gym users, particularly those wearing headphones, must not slam weights. This results in up to 110 decibels of excruciating noise, damages my hearing and may not be good for the equipment. Extremely unacceptable.

Phones should be checked in.

6: There’s currently one 32kg kettle ball and one 36kg kettle ball. This has been the case for at least 6 years. Please purchase one more of each.

Thanks

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Dante Labs Support
Aug 15, 2024 3:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sounds like the gym experience is turning into more of an obstacle course than a workout. Between dodging the "cellphone zombies" and dealing with the ear-splitting weight slammers, it’s a wonder you can get anything done. Could’ve been worse—at least they aren’t turning it into a social media studio. Hopefully, they take your suggestions seriously and bring a little more order (and equipment) to the place.

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Virgin Active South Africa Category
Virgin Active South Africa is ranked 22 among 83 companies in the Fitness Centers and Gyms category