Latest Reviews and Complaints
Gym membership - Anytime Fitness Windermere Club #3016, billed by ABC Fitness Solutions
Anytime Fitness / ABC Fitness Solutions - cancelled 8 months ago, they keep charging me. I am Washington Mendanha Ramos, member of Anytime Fitness Windermere (Club #3016, 10665 Village Lake Rd Ste 100, Windermere, FL) since Nov 11, 2025, membership agreement [protected]. I requested cancellation of my membership more than 8 months ago and have documented...
Read full complaint262 Anytime Fitness Complaints
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Gym cancellation
I signed up for Gym membership at Anytime Fitness in Ashford Kent in April 2026 and have since used the gym okay. In the last couple of weeks I have twisted my back multiple times which as led to my decision to hold off using the gym and cancel my membership. I contacted the gym to give them a month's notice for cancellation and I was told the contract I...
Read full complaintUnauthorized charges and unfair billing charges
After 5 months of this membership I have been double charged for 4 months because the charge (originally set up with my debit card) never hit on the same day and I keep my card locked. When they randomly try to pull the payment and it was blocked, they would charge me an additional $20. After a couple months of that, I went into the office and set up an ACH...
Read full complaintNo due diligence
Can I first please acknowledge that I did sign an ongoing contract (stupidly without reading it carefully - my fault) and I accept responsibility. However I thought it was for 12 months. In February 2020 I rang and notified Anytime Fitness Currambine that I wasn’t going be attending anymore. The last time I used the Fob was on 24 February 2020. Again I...
Read full complaintOwner Anytime Fitness - Liverpool, NY 13088
My wife and I are contemplating harassment charges against the owner (Mike) and are in consultation with an attorney. This owner maintained a dirty facility in addition to being unprofessional, arrogant and having a demeaning demeanor. We were intimated in front of other patrons this past weekend and we told him that he was in breach of contract. We received a pro-rated refund, however, being harassed is yet another matter. Anytime Fitness goodwill in our neighborhood is a negative 1 and he should never be entitled to additional franchises. This franchise is in process of being bought by another franchise. The current Manager is in an awkward position because the current owner (Mike) is authoritative and not allowing the new Manager to do her job. She has the letter we hand-delivered and she confirmed everything is true in it. I strongly suggest you reach out to Angeline. This is not a trivial matter.
Jeff & Diane Phelan
Claimed loss: Harrassment
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Anytime Fitness and ABC Financial unauthorized charges and credit reporting
My huge issue is with both ABC Financial and ANYTIME FITNESS ESPECIALLY CRAP gyms the deceptive advertisement on the ultimate cost of membership, the customer's ability (more accurately "inability") to cancel membership, the lying salespeople who trick you into joining by saying "you can cancel anytime", and the fraudulent billing practices their billing...
Read full complaintGym membership
I started my gym membership around march of 2023 and never went due to a shoulder injury that I had at work. I informed "Linda" the office manager that I would like to cancel my membership due to this issue shortly after I got the membership. She informed me that I signed a 2-year agreement (which she did not, because I knew I would leave this town soon...
Read full complaintThey sent me to collections after I had cancelled my membership
I signed up for a membership in November 2022 I think, I was training with two trainers. They were not available after three months in all of sudden. One trainer left and the other was managing other gyms, so that left me with no one to train with due to no one being available that works with my schedule which I was guaranteed, which I waited for two week...
Read full complaintAnytime fitness - leichhardt, sydney australia
I am complaining about the lack of email verification for new members, which means I am getting overdue payment reminders emailed to my address from a gym in Sydney, Australia. I live in England. I have never joined a gym in Australia. Please install a sign up verification system so random people cannot be signed up instead of genuine email provided by member.
Claimed loss: Harassment and emotional distress. £1000
Desired outcome: Cease and desist. Improvement to systems
Classes not being refunded
Signed up in May for the older woman classes. Was not sure that I would be able to do the classes since I broke my skull in 7 places and was in a coma. Was told that the money would be refundable if I could not participate. I went to 2 classes and told the instructor that I was so dizzy and I did not think I would be able to complete the classes. Have...
Read full complaintanytime fitness
I have been trying to cancel my subscription for over a year. I have been told by my orthopedic specialist that I need total knee replacement on both knees. I don't want to continue paying my monthly subscription of 23.99 every two weeks. If they need some proof of this this issue, please let me know. I can be reached at [protected].
Thank you for your time and help!
Lillian Jimenez
Desired outcome: Please cancel my ABC fitness membership.
Membership cancellation
To whom it may concern, I am writing to complain about the cancellation policy. I moved out of Basingstoke in June 2023 and haven’t visited the gym ever since. Kindly check my ‘key fob’ logs for the verification. I have tried reaching out on calls and got a friend to visit the gym for ‘my cancellation’ as well and repeatedly was told to send email. I went...
Read full complaintThe staff / up keep of the gym / my bank account
to whom it may concern, my name is Ronnie Gray a 65 year old black man i joined Anytime fitness on or about 2020 or 2021. i was so happy to be back in the gym because i hadn't worked out in about a year because of a hip replacement, i singed a too year contract which was fine with me because i knew that i was going to be committed to working out, i'm a USA boxing coach and working out is a vary important part of me life. so after about a year and eleven months one month before my contract would end the young lady by the name of Terry Quit working there, at that point every thing was fine, but i started to notice the poor up keep of the gym 1. the bathrooms not being kept up like they should have been 2. there was a leak in the ceiling in the front of the gym over the treadmills 3. sanitizers always empty 4. clocks on the walls not working 5. some of the equipment 6. dirty carpet in several area's 7. no staff there to answer questions 8. the parking lot has hundreds of pot holes and was never addressed and still has not been addressed 9. MONEY was taken out of my account several times and should not have been
(they canceled my key card can't work out i tried calling the gym so i could rectify the problem no return call / turned my account over to a collection agency which in turn will put a blemish on my credit score / kept charging my account without my permission / stating i owe $389)
ALL THIS COULD HAVE BEEN SETTLED IF THE REGIONAL MANAGER CARED ABOUT THE MEMBERS CONCERNS AND WAS MORE PROFESSIONAL AND CAME TO THE GYM TO SEE WHAT WAS GOING ON SHE NEVER STEPPED FOOT IN THE GYM EVER
My phone number is [protected]
email: [protected]@yahoo.com
my physical address: 815 Gene ST. Henderson Texas 75652
iv finally gotten medicare and there willing to pay my membership for life can someone help me resole this matter so i can get back to what i LOVE because I'm starting to get a gut / the gym is in Henderson Texas
thank you
Ronnie Gray
Claimed loss: $389
Desired outcome: contact that collection agency and take my name out of there system, and that this matter be resolved so i came get back to working out / and the regional manager call or met with me and apologize to me
Membership access
I’m a member of Anytime Fitness, summit building, Gomti Nagar, Lucknow. I’ve been a member for the past 3 years and being such a big brand anytime fitness promises it’s members that they’ll have access to all the branches all over the world yet today I was not allowed to workout at any other branch in my own city and was told to leave the gym in the middle of my workout . This is utter nonsense and unacceptable from such a big chain .
Desired outcome: I would like to take action against Indra nagar branch for not letting the members to avail their benefits of joining anytime fitness.I want the team to contact me and tell me the reason why I wasn’t allowed to workout.
Removal of individual machine TVs
So you’re taking away the individual TV’s. Obviously to save a buck. That’s always the reason.
Imagine, if you will, two wall-mounted screens (set off to the side so two of five-plus users cannot adequately see the screen.) The remaining three … are they supposed to vote on what channel to turn to or do we start Anytime Fitness wrestling, a new AF activity?
Of course, one doesn’t need a TV. Have any of you done any indoor, i.e., gym, aerobic activity? It’s boring as hell. The only way that it’s tolerable is by being distracted by a TV. (I could use my tablet for viewing movies and use WiFi - that hasn’t been taken away yet - but the glare from the overhead lighting impedes using a tablet. The light switch/control is in a lockbox.)
Bring back individual machine TV’s
[protected]@centurylink.net
Desired outcome: A response, please.Get rid of the too few wall-mounted TVs to prevent fighting for channels and bring back individual machine TVs
AnyTime Fitness Gym
The Local AnyTime Fitness Gym refuses to cancel my Gym Membership while continuing to send me invoices. After going through their cancellation policy process AnyTime Fitness just doesn't want to do the right thing. I spoke with the Corporate Office many times via phone as well as the Local gym rep at AnyTime Fitness and yet no resolution. I've also sent...
Read full complaintLocation is on second floor
Been told that clients are not allowed to drop weights when they are dropping constantly throughout the day which is startling our elderly clients and staff. This is causing walls, pictures, and doors to vibrate to point the weights sound like they are about to come through the ceiling which happens to be overtop of staff and lobby area. The owner wa...
Read full complaintMembership fee
My son who is 18 had joined the gym and was told he could join for 3 months and then it’s rolling monthly and could cancel at anytime.
The website is very confusing no clear indication on how to do this (even staff member agreed) and so had to cancel with the bank.
Thinking that anytime fitness will contact me to clarify the cancellation, I heard nothing.
3 months later was told we owed 3 months fee.
My son went in and explained. Also showed the member of staff the difficulties on the website, told this would be waived.
Now told I will be charged after getting a phone call. What’s going on. There is no clarity and I feel I was missold.
I will now want compensation for my stress and inconvenience as well as my fee waived.
Suprit
Illegally deducted money from my bank account after membership expiration
Hi,
I have taken the Gym membership in jan 2023 from Anytime fitness Wentworthville.
At the time of taking the membership I clearly told, I will be moving to new zealand but based receptionist explaination she said I have to take the membership at least for 6 month after that they close the contract.
However I have never used the gym after 3 month itself because I had already reallocated that time.
As per initial coversation and agreement, contract has been already closed in june 2023 but anytime fitness team is still deducting my money
They have never contacted me for renewal of request or membership update and hidden way they are stealing my money. even clearly said I will be not using gym after 3 month itself.
Hence july & aug month money has stolen from my account illegally.
Desired outcome: I need money money to be refunded and close the membership immidiatly
Kyle Weber manager at anytime fitness... He is a horrble littletom man...
Joine in januarary... Kyle would not spot me on a machine in the gym.. I wrote a complaint about him in march... On 5/25 I asked kyle who the new manager was, kyle began yellin at me saying to leave I was not welcome there.. All because I reported him... On 5/27 I went back and kyle had deactived my card... The trainor told him he was wrong and all other members told him he was wrong.. The trainor nicole rouse, called corporate and the said they will handle it.. No word in 3 weeks... I went in this past momday.. Kyle comes to th floor and said he would call the police.. Aout and later just as I have finished my work out... I walked out with the police... Onto the lawn in front of gym... I held them 20 minutes talking outside.. With members coming and going frm the gym.. I had to change my gym and pay more... Kyle weber is a horrible very small man that likes to throw his mamagement around.. What a small stupid little man.. Thia morning I find on my emaiil there has been a social media that want to get rid of kyle.. I will be on that web site to day look like every hates kyle
Delaying tactics of AF 4th Avenue BGC filing my cancellation for AF subscription
This is with regards to the delaying tactics of AF 4th Avenue in Global City. Ive been contacting them re my plan of cancelling AF subscription. They used to reply to my inquiry, but when I finally decided to file the cancellation. Im not getting anymore reply from the club manager (MS. IRISH JANE MERALLES).
Hoping that you call their attention. This creates a bad image to your company in general.
Thanks.
Alejandro E. Arevalo, MD
Desired outcome: PROCESS my Cancellation as soon as possibleREFUND the unused private training sessions.
About Anytime Fitness
Anytime Fitness complaints: history and resolution overview
Out of all reported cases, 53 complaints (20%) have been marked as resolved, while 209 complaints (80%) remain unresolved. The most recent resolved complaint, unresonable charges and rude management, provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Anytime Fitness Legit?
Anytime Fitness earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Anytime Fitness. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Anytimefitness.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Anytimefitness.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Anytimefitness.com you are considering visiting, which is associated with Anytime Fitness, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Anytime Fitness website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with Anytime Fitness's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 20% of 262 complaints were resolved.
- We conducted a search on social media and found several negative reviews related to Anytime Fitness. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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