CB Fitness Centers and Gyms Virgin Active South Africa

Virgin Active South Africa Reviews and Complaints

Virgin Active South Africa review: Increase membership with no waring

Kaylin Withfield of US

Dec 01, 2025 3:45 am EST

Verified customer

Featured review

They increased my membership to more than double what I usually paid, so I called them 3 to 4 time with no reply by the 5th time they picked up and was of no help, they said they send an SMS about the increase on 10 Nov 2025 and I received nothing their customer services are of no help and they just adjust your membership with no waring or email or WhatsApp or SMS

Recommendation: NO NEVER

0 comments

Add a comment

Virgin Active South Africa - gym membership cancellation 26

Resolved

Virgin Active South Africa - problems with club membership agreement 23

Virgin Active South Africa - gave away my pre-booked spinning bike 7

Virgin Active South Africa - multiple debit orders

Resolved

Virgin Active South Africa - personal training structure

Resolved

Virgin Active South Africa - I need to be refunded on the policy that I did not agreed on of r1080if possible I need to cancel all virgin active membership

Virgin Active South Africa - faulty fitness equipment

Virgin Active South Africa - new staff

Virgin Active South Africa - complain about bad services and unfair treatment

Virgin Active South Africa - equipment is so outdated!!!

View all Virgin Active South Africa reviews and complaints

Virgin Active South Africa Contacts

Virgin Active South Africa phone numbers

0860 200 911

Click up if you have successfully reached Virgin Active South Africa by calling 0860 200 911 phone number 0 0 users reported that they have successfully reached Virgin Active South Africa by calling 0860 200 911 phone number Click down if you have unsuccessfully reached Virgin Active South Africa by calling 0860 200 911 phone number 0 0 users reported that they have UNsuccessfully reached Virgin Active South Africa by calling 0860 200 911 phone number

Contact Centre

021 684 3000

Click up if you have successfully reached Virgin Active South Africa by calling 021 684 3000 phone number 0 0 users reported that they have successfully reached Virgin Active South Africa by calling 021 684 3000 phone number Click down if you have unsuccessfully reached Virgin Active South Africa by calling 021 684 3000 phone number 0 0 users reported that they have UNsuccessfully reached Virgin Active South Africa by calling 021 684 3000 phone number

Head Office

Virgin Active South Africa emails

getintouch@virginactive.co.za

100%
Confidence score: 100%

Support

Virgin Active South Africa address

3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont, Cape Town, 7708, South Africa

Virgin Active South Africa social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 08, 2025
View all Virgin Active South Africa contacts