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Planet Fitness Complaints & Reviews

Planet Fitness — $39.00 annual fee

Beware! Stay away from this company. After 12 months of $10.00 monthly debits, I cancelled with Planet Fitness. I found out that they debited my bank account a annual fee for the upcoming year. It seems that one year ago when I signed up online that in my contract i authorized a second...

Fitness Centers  · Nov 12, 2019

Planet Fitness — wifi

Hello, I have been a guest at your gym for over 6 years. Just recently the wifi has either stopped working or is unable to obtain address. I have talked to alot of people at the gym and more than 50% cannot connect. That's a problem. There should be no reason for this. Android or iPhone...

1 comments Other  · Nov 08, 2019

Planet Fitness — employee and management issues

I was in the 30 minute area because I don't want to be near the "Muscle Heads". I sat in the chest press machine and the Muscle Head seated in the curl machine yelled at me- "Hey, I was getting ready to use that" I said, "Excuse me, that's not how the 30 minute...

Fitness Centers  · Nov 05, 2019

Chatham Planet Fitness — membership

I was stunned when I went to the newly opened chatham pf. I wanted to sign right away and pay for one year the membership. The answer was... No. Is not possible to pay membership for a year. Wow Only from checking account preauthorized. I have been going to gyms for decades and never encounter...

Fitness Centers  · Nov 04, 2019

Planet Fitness — poor managerial experience and service

I accidentally forgot my arm wrist and headsets on Thursday at the gym (24 October 2019) and upon my return, a very lovely gentleman who works as a cleaner confirmed that he had taken them to the reception. When I asked for them, they could only bring me my arm wrist, could not find my...

Other  · Oct 28, 2019

Planet Fitness — 30 minute workout area

To whom it may concern- I enjoy the 30 minute workout area because you can switch machines on a timer. I entered the area at approx 5:00 PM on Sat 10/26/19. I sat in the chest press machine and a guy across the room in the curl machine stated "Hey, I was getting Ready to use that...

Fitness Centers  · Oct 26, 2019

Planet Fitness — planet fitness, bloomsburg, pa

I am a member of planet fitness, my home base is Shamokin Dam, pa. Over the last 1-2 years, I have been going to the Bloomsburg planet fitness due to the fact that it is right across the street from my employer. On Monday, Sept. 30, 2019, I was informed that I had used up my 10 visits for...

1 comments Fitness Centers  · Oct 20, 2019

Planet Fitness — discrimination

Planet FitnessDuring my workout, a staff member approached me and asked me to cover up because someone was distracted by my workout outfit. I have never been so humiliated in my life, I couldn't even continue my workout and left the gym crying. I have failed to find any dress code on the website, so I'm...

8 comments Fitness Centers  · Oct 18, 2019

Planet Fitness — supposed outstanding fees

I just received a call from PF from some attorneys claiming that I owe PF over R4000 in fees. Last year in December, PF decided to deduct almost R1500 plus R500 after me paying the agreed upon fee of R299. I then called my bank and reversed the amounts which were not as per our PF agreement...

Collections Agencies  · Oct 11, 2019

Planet Fitness — no news channels allowed to be aired at facility

I asked if the news could be put on one of the televisions, as I come to Planet Fitness to workout and watch the news. They told me they no longer allow any news to be aired because a fight occurred at another facility over the news. It is the most ridiculous thing I have ever heard. All...

Fitness Centers  · Oct 05, 2019

Planet Fitness Just Gym — membership fees

I previously belonged to Sanlam reality reward program however we cancelled the program in June however since July my premium has been increasing and it hasn't been a year yet. The response from a consultant is that Sanlam determines my monthly fee? My contract was signed with Just Gym for...

Fitness Centers  · Sep 30, 2019

Planet Fitness — gym attire

There is no use having a dress code when the staff doesn't enforce it. All these locations have women coming in there with nothing but a sports bra and booty shorts with either boobs, midriff, and or butt cheeks exposed. Men come in there with almost their entire chest showing and big jug...

Fitness Centers  · Sep 12, 2019

Planet Fitness — staff member not resolving an ongoing issue with 30-minute circuit

This has been an ongoing issue with this particular Planet Fitness location. I decided to join Planet Fitness because of the pricing. I had originally been going to Curves for the 30 minute circuit, and Planet Fitness said they had the circuit. This has been an ongoing issue with the...

Richmond Sports & Recreation  · Sep 07, 2019

Planet Fitness — lawrence ks gets their feelings hurt while discussing a new membership and threat

This afternoon, while attempting to purchase an annual Black Card Membership at the Lawrence, KS Planet Fitness, I was treated with demeaning disrespectful language. Eric, the person whom I tried to work with while speaking about the membership, spoke to me as if I were a child and...

Other  · Sep 01, 2019

Planet Fitness — overnight shift - security/safety issues/cleanliness

During overnight shift front desk is un attended most of the time. When attendant is present at desk, which is rare, she is slumped over in chair sleeping. Permits anyone to walk in to gym without question. Recently saw a group of 5 men enter gym, no one scanned a card. Girl was at front...

Fitness Centers  · Aug 29, 2019

Planet Fitness — contract

Let's start off with I understand that I am an adult that made the grown decision to sign a contract. But...i paid $1.10 or something of that to sign up on May 7th. Another payment was taken out that was $30...then $25. The next month $24 in June..the next month $30...then $24.44 in the...

Scam & Fake Checks  · Aug 26, 2019

Planet Fitness — disrespectful trainer at kent valley planet fitness in seattle

Older women trainer at Kent valley planet fitness 8/22/2019 I had come into planet fitness to work out and brought a guess with me. As I was working out, i had put my equipment down to take a little break. And the trainer at Kent valley planet fitness came towards me and said in a rude way...

Other  · Aug 23, 2019

Planet Fitness — most pathetic treatment received from manager at planet fitness - raslouw

On the 11th August 2019 I went to the Raslouw Planet fitness gym were i have been gyming for about 1 year 6 months and have always taken my backpack with me on every trip I've made to the gym, as I was training I was approached by the manager who was extremely disrespectful and rude...

Fitness Centers  · Aug 14, 2019

Planet Fitness — cleanliness

Planet FitnessI'm disappointed in how the women's bathroom was kept yesterday. Here's a picture of the toilet. There's so many employees standing around the entrance and not enough to clean up the toilets. This is the Planet Fitness on Eisenhower Drive...ladies beware of the uncleanliness! Here's my...

Health & Beauty  · Aug 13, 2019

Planet Fitness — receptionist

I went to planet fitness newtown on Monday, 30 July 2019. I have a black tag so I went in first and my daughter followed later, she was refused entry by Gcobisa and said the rules did not allow that I needed to enter same time with my daughter. Understandably so I asked them what needed to...

Fitness Centers  · Aug 05, 2019

Planet Fitness — canceling plans

Terrible gym... oversold... when i got the plan in deember the gym was ok... but since april its IMPOSSIBLE the workout the... no equipment its even uncomfortable to walk inside. Smells bad, and toilets are dirty. I try to cancel tha plan with the managet Jazmin... as im not using the gym...

Fitness Centers  · Jul 29, 2019

Planet Fitness — customer service

I am a member at the Lancaster Ohio club and I was in there and the assistant manager Seth was being very inappropriate and talking about gay sex with another guy. That is really inappropriate for a manager to talk like that. I may just go to a different club or just cancel my membership...

Family & Relationships  · Jul 29, 2019

Planet Fitness — management/ illegal cancellation /fraud/

My daughter's membership was FRAUDULENTLY cancelled in May 2019 by someone working at planet fitness Belleville. You need a driver's licence and must be present to cancel membership which we neither did. My daughter showed up to use gym (which she loved until now) and she was shocked to...

Fitness Centers  · Jul 29, 2019

Planet Fitness — cancelling my contract

I signed a contract for 24 months @R300 per month..(2 years ago). I've been charge R350 each month so far which is not the agreement in the contract. My contract is ending end of July, now I'm being told that I have to give a month's notice because the contract is on "auto renewal" and I have...

Other  · Jul 19, 2019

Planet Fitness — unethical, unprofessional behavior by a manager

I've had a membership for many years with no complaints. After a recent major surgery, I was finally cleared to go back to the gym. I had given the staff at the front desk my new debit card last month as my previous debit card had expired. At that time (a month ago) I was assured by Trey...

Albuquerque Fitness Centers  · Jul 18, 2019

Planet Fitness — employees

I was at the gym today after not being there for 2 months. I have a workout regimen that your resident trainer structured for me. I was working hard and breathing hard because there were 12 sets of 12 i had to do. All of the staff surrounded me and told me that I had to leave because I wa...

Fitness Centers  · Jul 16, 2019

Planet Fitness — I am complaining about the fact that I have a black membership card

I am complaining about the fact that I have a black membership card and the fact if I go to another gym and I have misplaced my car going to gym has to be called in order to get my card ID number. Why can't we just use our drivers licenses or identification card that we are recognized a...

1 comments Other  · Jun 28, 2019

Planet Fitness — gym culture - educating members

First of all I love the staff, they are great. They all deserve their own PF! I'm not a complainer but I think my issue is the contrast between LA Fitness and PF. I go to both. To me LA Fitness attracts more fitness people with gym ethics. I don't go to PF as often and I ALWAYS seem to...

Fitness Centers  · Jun 25, 2019

Planet Fitness — why am I not able to get a membership?

I was a member for 10 years of my planet fitness before I became an employee I left on good terms never had an issue and there was employees Fired who can I have a membership ? Why was I told I can't have a membership because I was and employee :-( I lost 270 lbs by working out and it'...

Planet Fitness — summer teenage deal

I think it's commendable that you are offering teenagers the free deal until September. However, I frequent three local gyms in my area daily and what the teenagers are doing is appalling . They arrive in clusters clutching to their dear cellphone eyes glued on the phone go to machine and...

Entertainment  · Jun 21, 2019

Planet Fitness — staff/customer service/cancellation

I have never experienced a so-called corporate entity so rude and unhelpful. My mother went to her home location and cancelled her membership and was given proof of cancellation. The membership expired on the 16th of the month, but she was still charged for the membership on the 17th. I...

PlanetFitness.com — tanning bed #3 rarely works

I joined in December, and ended my tanning bed membership at Suntan City because I was given the opportunity at Planet Fitness to use their tanning beds. Suntan City provides the beds for the gym. On several occasions I have complained, my sister has complained and the girl at the desk...

1 comments Fitness Centers  · Jun 09, 2019

Planet Fitness — wrongful termination cody mcdow discrimination

Jasper al planet fitness location Sent to Joshua Gass via email no response Let me understand this. So you was watching cody mcdow all day on camera on his cell phone. You called last night and told (will) the manager that allowed cody and hannah to be on their phones. If camera are...

Employees  · Jun 05, 2019

Planet Fitness — kent washington

I'm a black card member, I pay fees and have traveled nationally to various pf gyms. I am disgusted at the disregard and lack of standing behind the vision of pf, allowing people to wear anything, breasts falling out tank tops, conversations all over including while on machines and overall...

Business & Finances  · May 30, 2019

Planet Fitness — employee

This employee continues to come into my stall after I get to the shower, each and every time. The last time I spoke about it I asked him why he needs to go in my after he opens and sees someone's clothing in the he tells me to change the garbage. I don't think the garbage needs to be...

Employees  · May 30, 2019

Planet Fitness — customer service from manager

Customer service at this location (13839 Breck St, Houston Tx, 77066) is usually very upbeat and friendly, but this visit, I had the unfortunate opportunity to meet the branch's Manager Adam. I had not met Adam before, but the tone he sets is not a pleasant one. Adam was completing...

Fitness Centers  · May 21, 2019

Planet Fitness — lettin teen come to the gym.

If you are going to do something like let the teen come to the gym for summer, that good. However the hours need to be like from 8am- 10am. I have been a member at the Strongsville Ohio Gym for more than a year and letting these teens in has caused problems. They are loud, rude and always on...

Schools  · May 21, 2019

Planet Fitness — staff

Although I like the gym the staff at various location are half trained and lack knowledge of the machines. Example I visited the Inglewood branch needed to try the total enhancement machine for the 1st time. Staff member walked me to the station to show me how to operate quickly which I...

Repair Services  · May 13, 2019

Planet Fitness — customer service

Joined the gym on 1/28/19, signed the contract and everything was good. On April 24th at 1:53 a.m., my agreement was re created/converted by an employee from a different location without my consent. After numerous calls to the gym manager, area manager and corporate, no one has rectified...

Fitness Centers  · May 03, 2019

Planet Fitness — customer service

I always timed my daily workout so I could watch Good Morning America and today they removed the channel and refuse to put it back on. They have 20 TV's and 4 of them have the same channel playing but they are unwilling to put Channel 5 (ABC) on one of them. When I asked the attendant why...

Fitness Centers  · Apr 26, 2019