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Planet Fitness Customer Service Contacts

4 Liberty Lane W
Hampton, New Hampshire
United States - 03842

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Use this comments board to leave complaints and reviews about Planet Fitness. Discuss the issues you have had with Planet Fitness and work with their customer service team to find a resolution.

Complaints & Reviews

Nov 18, 2020

Planet Fitness — gm at holiday fl

I am thinking I was sexually and I was sexually harassed and I was discriminated against when I was hunted...

Nov 04, 2020

Planet Fitness — Billing

I was charged over $60 in the last 2 weeks from planet fitness. $21 for my membership, and $39 for the annual...

Oct 30, 2020

Planet Fitness — Harrassment from a club manager

Greetings I have been a member of the Planet Fitness, 777 Broadway location for many years. On Monday Oct...

Oct 28, 2020

Planet Fitness — Request a refund

I signed up with planet fitness in december 2019. On january 2020, I came into planet fitness in utica, ny in...

Oct 24, 2020

Planet Fitness — I am complaining about annual fee was charge

I am Alla Kantarovich membership#[protected] and my husband Yakov Kantarovich membership#[protected]. We were a...

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Oct 18, 2020

Planet Fitness — Billing for gym services

Just won't stop billing me despite the fact I have tried many times to cancel. Since the Pandemic I have...

Oct 04, 2020

Planet Fitness — Membership

I called and emailed planet fitness since March or April of this year to cancel membership and did not get a...

Sep 30, 2020

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Planet Fitness — Rude customer service

On four different occasions i've let staff know that a member has a loud personal music device on inside...

Sep 10, 2020

Planet Fitness — My account was withdrawn several times beginning october 2019 to september 2020. My gym membership was cancelled back in 2016.

I went to Planet Fitness on August 22, 2020 in Pflugerville to find out why they were drafting my account...

Aug 27, 2020

Planet Fitness — Employee complaint

I am a member at Planet Fitness in Rolla, MO. I have been a member here for quite some time and have alway...

Aug 27, 2020

Planet Fitness — Refund

I filed a request to have $22.01 put back into my account, but after a month I'm waiting. Demi who is my...

Aug 21, 2020

Planet Fitness — Gym

First of all, you should read this now while you still can. They will most likely find a way to have Yelp...

Flourtown
Aug 12, 2020

Planet Fitness — Gym membership

I decided to cancel my gym membership with Planet Fitness because I had an indoor gym built as well as trying...

Aug 10, 2020

Planet Fitness — Gym

The staff at planet fitness is useless! The equipment is always broken and they won't help you with...

Jul 23, 2020

Planet Fitness — Trainer is rude and vile

Their trainer named Stanley is highly unprofessional, judgemental and makes the members that sign up for hi...

Planet FitnessOther

I was charged extra to my account for the end of June, this is ridiculous because we were not notified, I was going to cancel my membership in march but due to covid I couldn't. the fact that you cant cancel over the phone is ridiculous esp during these times. I want the money back that was charged to my account since none of us customers got notified.

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    Jul 06, 2020

    Planet Fitness — Unscrupulous billing tactics during pandemic

    Public complaint regarding what I deem an unscrupulous tactic. I noticed a pf charge on my account ...

    Apr 25, 2020

    Planet Fitness — Cancel contract, pf black card

    April 25, 2020 To Whom It May Concern: My husband's name is Julius Glover, he is 79 years old, on...

    Mar 02, 2020

    Planet Fitness — Charge after closing account

    I cancelled my membership and 2 days later they charged my account for the yearly maintenance fees. Max Hobb...

    Feb 23, 2020

    Planet Fitness — Customer service

    On 2/23 about 2 pm I enter the Rocky Mount NC gym, when i enter the gyn my attention was to join, there was 2...

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