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Zumba Customer Care Service

Zumba Fitness, LLC

800 Silks Run #2310
United States - 33009

Customer Support Phone Numbers

+1 954 925 3505 1 0

Zumba Complaints & Reviews

Zumba / racial and religious comments on facebook re muslim woman

Dolores Mitchell on Sep 20, 2017
As an ex zumba instructor I find these comments on facebook unacceptable from a zumba instructor named Cassie Schwartz https://www.facebook.com/cassie.schwartz.7?fref=gc&dti=138895240674 . I have everything copied onto a word document and not enough room to put here with only 350...

Zumba / zumba certification

shivam singh on Sep 19, 2017
Hello, I had given my training fee through credit card first for delhi but due to some problems I am not able to attend that but I had hold the training through your website with the help of ZES Prateek kundial sir. Than Again I had applied for chandigarh zumba certification training I had to...

Zumba / music so loud

Esther6788 on Dec 15, 2016
Hello I'm writing to you because your zumba located on 3753 w montrose has loud music Im asking to see if u can talk to the one that is in charged on that location to lower the music Im contacting you guys first because I don't want to file a complain report I have talk to them before an...

Zumba / zin membership and license

Stephanie Dl on Sep 2, 2016
I officially cancelled my Zumba membership with the penalty of losing my license after over 4 years of faithfully paying my membership dues. It feels like a slap in my face from Zumba with treating their committed instructors like another stream of revenue to make money off of by providing...

Zumba / instructor training course with sandra bayliss

Complainant99102 on Jul 17, 2016
On the 16th of July 2016 with Zumba Instructors Training Course run by Sandra Lizeth Bayliss in Birmingham, UK. I booked the course on the 16th of June 2016 paying in full. On the same day I had communication with the above mentioned instructor by email so she had my correct email. On the16th of...

Zumba / zin now - membership

Reviewer30276 on Nov 11, 2015
Hi there, I cannot access my ZIN NOW downloads or choreography. it says I dont have access as I am not a Zin Member however I have paid up until January 2016. This has been going on for over a month. I have called and spoken with several people and have answered the same questions only to...

Zumba-Fitness.Com / charged me $600

hackerzz on Feb 15, 2013
Zumba-Fitness.Com took advantage of my debit card information and charged me $600 AFTER I had already given them 60 days’ notice to terminate my membership. I called headquarters repeatedly and was told that it was a mistake. They even told bank of America that the money would be...

Zumba Exercise DVD Direct Sales / business practice

Somewheredownsouth on Feb 14, 2013
Zumba business practices I just saw the Zumba offer on tv and called the phone number to order it, and I got an automated voice. I should have hung up when they asked for my credit card info immediately. But stupidly I keyed in my account number. That's when the nightmare began. I...

Zumba Fitnass / horrible customer service

notahappycamper22 on Dec 18, 2012
I placed my order for 2 Zumba Fitness video sets on December 2, 2012. I checked the status of my order after 10 days to se where is was and could not find any record of my order number given for 1 of the 2 and the 2nd stated it was cancelled. I called the customer service number and it...

Zumba / paid for have not recieved

moncivaizlinda on Oct 8, 2012
Have paid for product and have not gotten it yet and can not get through to any one with a pulse. Would my money back or product . not able to get through to phone number provieded always busy

Zumba Fitness / no notification about balance expiring

thedarkangel on Dec 8, 2011
I am extremely disappointed with the way Zumba has handled business with me. At Fall last year, I have registered to attend a Zumba instructor training but unfortunately could not, because i had a major surgery done. So, I called Zumba and notified them that I would not be able to attend...

ZumbaFitness.com / did not order

Val E on Jun 2, 2011
Looked at website to think about ordering, but when they kept advertising to add things to the order, I opted out and didn't finish the transaction. They shipped out the order anyway, not even close to the way I originally going to order. They refuse to cancel the transaction, and are...

Zumba DVD / quality & customer service

Narmin on Apr 13, 2011
I have ordered Zumba DVDs from this company. It wasn't obvious at the beginning where the company was operating from. I just knew when the payment went through in Chinese Currency. The package arrived two weeks later but most of the DVDs are faulty. They are poor copies of 'Gutry...

ZumbaFitness.com / charging $59.85 without our agreement

Tomma on Mar 23, 2011
My husband ordered me the Total Transformation System from www.zumbafitness.com and I received the first set about a week ago. The first set is two DVD-s and the toning sticks. He was under the impression that they were $19.95, as the infomercial states. But after the initial order they...

Zumba Fitness / zumba dvd order

ginka501 on Feb 27, 2011
I order the zumba fitness dvd set on the internet site On feb 14th for my daughter for her birthday, it is the 27th of feb she still has not received it yet! They deducted the monies out of my account though and I requested faster shipping as well! Although I love the dvds myself and that...

Zumba Fitness / crderedharged for more items than i o

Company information: Zumba 10303 Norris Ave Pacoima, California United States Phone: 1- 866-649-5817 zumbafitness.com Ordered product that should have been charged $24.95 twice plus shipping and handling. They sent additional products and to date we have been charged in excess of $201.00...

Zumba Fitness / fraudulent charges

Ordered product that should have been charged $19.95 twice plus shipping and handling. They sent additional products and to date we have been charged in excess of $130. This company is underhanded and I would encourage everyone to stay away from their ordering scams.

ZumbaFitness.com / unauthorized charges

I visited the Zumba site on 08/10/2010 and ordered the Zumba combo cds. The price was 59.99 plus shipping and handling. I paid by credit cared 74.00 for this order and received it in about 9 days. On August 18th, Zumba billed my credit card again for 32.90. I have not ordered anything...

Zumba Order / never recieved products

Ordered the cds and magazine-everything. My card was billed, i got an email saying products were sent and I STILL havent recieved them. Sent them THREE emails and NO ONE has gotten back to me. My card was already billed fifteen days ago! Im very upset, because they are quick to get your...

Zumba Fitness Kit / gave credit card info to other companies

Tried to order Zumba Fitness by phone. After they take your information for the order the automated system tells you about some vitimans that are $24.95 and $4.95 for shipping and the machine says say yes or press 1 to order... There is no way to say NO so they start charging your card for...

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