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Virgin Active South Africa Reviews and Complaints

Virgin Active South Africa review: Virgin Active Contract

Warren George of ZA

Oct 24, 2025 5:17 am EDT

Featured review

I joined Virgin Active Tygervalley on the 11 December 2024 Keenan Joseph was the rep at the time, however in April I lost my job and I emailed Keenan, asking him to freeze my membership, he however did not do as I requested, and debit orders continued to run as normal, resulting in massive bank charges and closure of my Nedbank account which is currently in over draught. My application number is 71699942 and ID 6909215143088. I am also going to file a complaint with Scorpion legal insurance who can refer me to the ombudsman and also hello peter. I have a email and correspondence that I sent to various agents. I also would like to cancel my membership with immediate effect

Claimed loss: I am in debt of about R8000

Desired outcome: Cancellation of contract

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Virgin Active South Africa Contacts

Virgin Active South Africa phone numbers

+27 860 200 911

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Head Office

+27 216 843 000

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International

Virgin Active South Africa emails

info@virginactive.co.za

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Confidence score: 100%

Support

webadmin@virginactive.co.za

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Confidence score: 96%

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Virgin Active South Africa address

3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont, Cape Town, 7708, South Africa

Virgin Active South Africa social media
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