Taco Bell
reviews and complaints

Taco Bell horrible customer service

On 12/19/2019 I went into this location and ordered the #8 meal Mexican pizza meal, first off let me tell you i go into this location all the time and most of the time my order is correct but this time my order was wrong and nobody will not even had fixed my food .I had two soft tacos with my number 8 I told their manager named Tatiuana on the receipt that...

Taco Bell drive thru

the order was completely wrong and I did not receive a receipt. I ordered a value meal of 3 crunchy supreme tacos and a crunchy chicken taco with ranch dressing. That's 4 items plus a drink. The order was wrong as they were taking it - I corrected her and it seemed to be ok. What I got was a bean burrito, 1 reg taco, 1 chicken taco without ranch dressing...

Taco Bell managers

Don't work at this Taco Bell if you know the managers are friends with an ex employee that you don't get a long with. They will sabotage you any way they can. They won't give your check to you when they are suppose to. They will cut your hours. If they ask you to stay passed your shift to help out, you think you're getting paid that extra time but they...

Taco Bell breakfast service

I am sorry to have to place a complaint however there is no other place for submitting my complaint. Over the last several months I have gone through the drive through to get breakfast at 0700, as the hours on the door and drive-through inform the customer they are open. However, they are not. The lights are on, but there is no answer at the outside...

Taco Bell food poisoning

The food I ordered through Grubhub (Order #[protected]-4814928) came mishandled and gave me food poisoning. The person who prepared the order needs to be fired. There is no reason for this to happen. The restaurant should be ashamed if that was possible but they obviously aren't since they think this type of service is acceptable. A full health inspection is necessary. If you don't prompt one, I will.

Taco Bell time drive thru

Came at 330 pm I have been here almost 20 minutes and there are still two cars still in front of me. I am now late for things I need to do and can't get out of line. It is constantly slow and I should know better than to use drive thru. You should have a warning sign about how long it will take. Nothing fast food about this. I could get served in a...

Taco Bell pathetic service and horrible employee

I've been a loyal Taco Bell customer for almost 50 years. I eat at one of your locations weekly, even when I'm traveling. I've never experienced anything as bad as what happened to me today. I went to the unit at 12351 FM 1960 W. yesterday and decided to buy a gift card and the promotion was spend $25 get a free combo. I told the manager Elvis Martinez...

Taco Bell crunchy taco

I went through the drive-thru and order 3 crunchy tacos without lettuce. When I got to the window and paid. I was given my change back, which 1/2 of it fell on the ground and she refused to give me the change out of her draw as she said oops. Then when I as THROWN my bag of tacos she didn't say one word to me. I thought she was rather rude. I worked in a...

Taco Bell food

Went to the drive through at this taco bell for lunch today. The line was not real busy. When I placed my order we did have 2 orders in the car and placed each one. When we pulled up to the window the girl at the window seemed lacking any sense of urgency. I gave her the first card and it took her forever to get it taken care of she handed out the soda to...

Taco Bell my entire order

My family and I placed a $50 order, My crunch wrap was made incorrect I asked for no tomatoes and they were on there and my daughter that I feed them to is allergic, so at 11:00 last night I was treating an allergic reaction. Also I purchased 4 steak soft tacos the cooks made soft tacos but instead of remaking them they added the steak ingredients which...

Taco Bell green sauce

went into my local taco bell (we have only one) and they told me that you are no longer going to have the green sauce . i hope you get enough comments about this situation that you will reinstate this product. i guess everyone could go to the other mexican food resterants that still have green sauce. please reconsider carrying this product. Taco Bell fan. Thank you

Taco Bell taco salad

Taco Bell no meat in the chalupa xl

This is Absolutely wrong of taco bell to announce a xl chalupa that has twice the meat when in fact i brought it home and had a little meat half the shell bare i had to cook up hamburger when i got home just to fill the shell up this was horrible I do not know if the C.E.O Of taco bell is telling their workers to rip off the people this way to save him...

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Taco Bell chalupa shell

I purchased the #6 chalupa combo. All beef with hard shell taco. The chalup shells were so stale they were extremly hard to eat, they crumbles and was just gross. The chalupa filling/toppings were fresh and good but the shell was so bad i had to eat the inside with a spork. The crunchy taco shell was softer than the chalupa shell. Very disturbing for a taco plae to give out more than stale chalupa shells.

Taco Bell product and service

Mickayla the manager on Fri Nov 29 2019, was working the drive thru. When I arrived to speaker there was only 2 cars ahead of me, I was asked to wait (no problem, once she came back she (with no apology) asks for my order. In the middle of ordering I get cut off with "just a second", about 1 min later she comes back to finish taking my order. My order total...

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Taco Bell service

The associate taking our order was friendly and courteous, the dining area was very clean and our food was as expected. However, the wait time was over 12 minutes for just 6 basic menu items, our visit was at 1:14 and the other customers in the dining area (2 small groups) already had their food. There seemed to be plenty of kitchen staff. We observed...

Taco Bell food items not being delivered, order being messed up and when complained. the manager giving attitude

Came into the store and placed an order via the self help kiosk. We ordered a Crunchwrap supreme, 2 beefy Fritos burritos and a side of guacamole. We never got the guacamole, Crunchwrap was edited to have light tomatoes, however it has absolutely no meat at all. Also the Fritos burrito had no meat, and no Fritos. Just a burrito filled with rice. I tried...

Taco Bell cleanliness

When coming threw drive thru I was looking inside and was surprised to see how dirty it was.. Hope this helps to get cleaned up! If need help call me im getting ready to retire would love to help... Thanks have a good day. Im eating there twiceaweek regardless how it looks I just love taco bell. The younger generation needs some help to help and teach what the customers are wanting. Let them be reminded where paying there wages.

Taco Bell unsanitary employee

I went to crystal river Florida location as I was pulling up I observed an employee sitting in his car smoking cigarettes blowing his nose and wiping it with his hands I exited my car to go inside the employee who name I later found out was wilbur came behind me and went straight to line without washing his hand and started to fix someone food the employee...

Taco Bell opening time

Have been here on multiple occasions around opening time. I understand that getting to work a few minutes late is a part of life. Unfortunately this is the 3rd time I've experienced this at the current branch. I got here 15 mins after the listed opening time and there are no lights on. Drove up to the drive through and nobody answered. Hours on door are listed as 7am, fifteen minutes after 7 and there's still nobody opening up.