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Complaints & Reviews

customer service, forgot to give us 2 of our orders, mgr treatment of new employee outrageous

Tonight we had a horrible experience at your Harding Pike Moe's in Nashville, TN on Sunday evening 2/16/2020 around 6:30pm. From the moment we walked in the door there was no...

service - dirty restaurant - no chips

180055 The restaurant at 6416 Carlisle pike Mechanicsburg PA 17050 - at our previous visit we had to wait at least 30 mins to order due to only one person working. Our order was placed...

quantity of chicken, rewards

Receipts are usually not provided unless requested. Scanner has been down for over 3 months. Phone number provided fails to generate rewards randomly 25 to 50 percent. Decmber...

queso/tortilla chips

180055 I recently visited this location and feel that I was given wrong size of dip and definitely not enough chips to go with it. Unfortunately I live a bit aways and didn't check...

ear muffs

180055 Please explain how this bowl was worth almost 10 dollars. No one would be screwed like this for simply using mobile order my husband simply wants chicken. Rice and cheese. There...

manager - "mad dog"

our family of 4 was at the beginning of the line. I ordered a JC chicken and black beans. The lady who was helping me asked if I wanted white meat or dark meat. I've never...

lack of customer service and wait time

I visited your location today around 2:00pm on my lunch break. I stood in line which only had 1 other customer in front of me and I waited for 20 minutes for the associates to...

employee

On 12/22/19 between the hours of 7-8 I went to Moe's for a burrito. A younger white male was handling the food with his nose dripping. Also, he was grabbing his crotch. I...

supervisor millie at plant city ‘s location. calling me”cracker”

Around 8pm Millie came to back where I was working (dishes) and placed the long white board behind me that fell and hit my left leg (calf). Millie never said sorry and said to me...

inaccurate order

I paid extra for queso in my items and to make my entrees meals with queso on the side. I have never had a problem with accuracy from a Moe's. I drove all the way home (25...

Moes — catering

I had a catering order schedule for pickup today 12/20 between 10:30-10:45. My daughter arrived at 10:30 to find the restaurant closed and the door locked. She could see the...

chicken and beef tacos and a stack

I visited your location in Waterford ct last night, December 14. I have always loved Moes and any food I have ever ordered but this time I was highly disappointed with the food...

general manager

I have eaten there for 3rd and last time. I have never expierenced such a awful customer service. The women who interduced herself as Zoe the manager was the worst manager I have...

foreign object in food

We visited the moes downtown Pittsburgh on November 13th for lunch. I gave this restaurant a 3rd chance. The first one being the food was really dry and I was like it must have been a bad day. The second time I visited the restaurant my boyfriend ordered a tofu burrito and he got chicken. The 3rd time we ordered we sat down and half way thru his burrito he found a rubber backing to a chair leg. This is foul and disgusting. I emailed a complaint weeks ago and got no feedback.

foreign object in food

burritos and service

I'm a big fan of Moe's. The last 3 times I have eaten there over the last few months have been horrible. Today, they messed up my online order to the point where it was inedible...

employee theft

Moe's have a employee by the name of Shenika Henry you has been stealing money from the register and giving away food for her drug habit she is a crack head have her drug tested...

lack of product

I come into moes grill a lot and I'm the airport they have a lack of product they give you on your plate one scoop of meat and it's barely any and on top of that I asked for queso dip and they said itd be an extra 2$ for that this is ridiculous for 13$ I just paid for this and got barely anything and was not satisfied I'm very upset and will not be coming back until something is done about this.

everything

Employees were on their phones and didn't acknowledge us walking in and took their time to greet us. Without hair nets. And was leaning around doing nothing in between taking...

close talker chicken salad with extra meat

On 11/14/19 @1:05pm i purchased an close talker chicken salad with extra meat and a cup of queso and a 22 oz fountain drink. I was a dine in. Well as i was eating i get almost halfway i bite down on a thick peice of glass. Durning i spitting the food back out now. I get it and i showed my coworker. I then went to the counter to talk to the manager i guest thats who he was. His attitude was all wrong. After he took the object he walked me back to the table with by then a busy resturant and had me tell him everything i put in my salad which i can only name what i asked them to put in it. At any rate i didnt want to go back and forth with him. This resturant is valdosta #889 3145 N Ashley st. Then going to look at me and ask what i want him to do about it. I just got up and left. I will leave an attachment of the recipt. Twanna Hinton [protected].

close talker chicken salad with extra meat

general manager customer service

It is 11/13/19 6:57 pm in south euclid ohio. I have just left moes livid. The general manager was horrible, disrespectful, and tried to use his "privilege" card to treat...

your website to register for $2.00 off next visit

I was trying to finish the survey but your website timed out before I got a code or could write how pleasant all of the employee's that was working today at Store 295 when I went...

Moes — delivery and service

We ordered delivery from Moes and didn't receive all our order. We called and were told that Moes doesn't have delivery, then we were told that the delivery driver wa...

cashier charge

Up on the price board it shows 3 tacos for $9.99. I was hungry so I ordered 4. When I got charged it was $16. 3 for 9.99 and one additional taco is $6? This is wrong. I questioned the price only to have the employee brush me off to help the next customer. His simple answer was prices went up. This is wrong. $6 for one small taco. I knew I was ripped off, the whole ride home. Unfortunately, I am still upset about being ripped off that I barely ate the tacos. Your employee should have at least addressed my concern, which was not done its only a few dollars but it should have never happened in the first place. I should not have been over charged even a dime. Not only was I over charged, but I got no help from anyone, and now my meal is headed to the garbage because I am aggrivated over this whole situation. I will be parking my car in front of this moes, on a regular basis, with a sign reading. "this moes will steal your money"

the person handling the money was also handling the food without changing their gloves.

Hello, I went to Moe's on Saturday, 11/02/2019, around 5:50pm to get some Queso and chips. The store number is Morrow # 138, 1853 Mt Zion Rd, phone [protected]. The host name...

service/ food

180055 I placed an online order for 2 meals including extra meat on both. When I picked up the order the service was nice and friendly. When I got to the car and looked at my order I wa...

employee

I'm truly not one to complain but felt I needed to on this. My mom & I visit this particular Moe's often as we shop close by. We have never had a problem here. We stopped in...

food was awful. one of the servers not wearing gloves, one of them wearing a hoodie.

Visited the store before 15:00 on Saturday 02 NOV All the food in my chicken bowl was burnt, vegetables in the containers were not flesh. The place was not clean, all the table...

store

I use to be the Manager at the High Point Commons location in Harrisburg, Pa when Kim and John Gadjo were the owners. I went to this location today, Saturday 3 November at 12:45...

the workers

The workers at this establishment are incredibly rude and I am never going back ever again. I do not get a lot of things on my burrito so I simply asked one of the workers to...

whole building smells like gas

I work in the same building and came in this morning to the whole place reeking of gas... to the point it made me light headed and had a coughing fit almost immediately. When I...

service

Today (October 30, 2019) I have experienced the worst service. I had to get the attention of the worker no one was up front, So me and another customer had to wait on someone to...

I was fired for no reason

Good morning, My name is Hunter-Owen J. Sciarrino I started working at moes on Tuesday, October 22nd, 2019 and I worked there until Friday, October 25th, 2019. The night shift...

burrito bowl

I came in for my birthday dinner on 10/29/2019, around 6pm. There were 3 people working at the time, and my husband and I were treated poorly. Which isn't the complaint I...

management

Every time I walk in there is one person working. She's very hardworking and does everything by herself even with a line to the door. The female assistant manager does nothing but...

service

I go to Moes quite often and this was the absolute worst service I have ever experienced. It was around 6:30 and the Restaurant closes at 8 pm. Most of the tables were cleaned up...

salt - unsalted chips

On today, I went to Moe's to purchase a "Burrito Bowl" when I asked to get unsalted chips there was a problem. What is the deal with getting "Fresh" chips at...

barbacoa braised shredded beef

I purchased this at my local Walmart because we love barbacoa and had heard good things about Moes. I prepared it as directed and the flavor was good but there was so much gristle and chewy fat pieces it made it all most impossible to eat. I have never had anything like it, it was horrible. I ended up throwing more out than we ate. I have to say that I would not try Moes brand again. Maybe you need to produce a better product. Thank you

cleanliness and hygiene.

October 18, 2019 between seven and eight o'clock I am in line for my meal to be prepared the first person greeted me and started my meal which I have no complaints against but the...

burrito meal and attitude of staff

No Welcome to Moe's, sour faces, chicken all crumbs, put on half a spoonful and made to beg for more. Sour cream filled with different veggies and sauces So obviously not...

poor service

After ordering my food, two of the staff behind the counter began to complain how I order the same meal each time i visit. What truly offended me was how the staff voiced their...