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Customer Service

1683 Walnut Grove Ave
Rosemead, California
United States - 91770-3711

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Complaints & Reviews

Oct 19, 2020

Panda Express — Employee interaction

1. Discrimination against the elderly in all aspects of your interaction, 2. Pegging at the register for...

Panda ExpressFood and delivery

Our order was delivered with 4 of the food containers wide open in the bag. Ordered: 2 chow main, 1 large firecracker shrimp, 1 large orange chicken, 1 large veggie roll and a small brocolli beef. Got: 2 chow main, 2 large shrimp (1 box the shrimp was gross GOOEY like snot ), 1 small brocolli beef and four TINY and SOGGY egg rolls. ALL COLD. Also...I found a HAIR in the shrimp! YUCK!
WE DID NOT EAT OUR MEAL BECAUSE OF FOOD CONTAMINATION! I expect a FULL REFUND for my order; I will bring the food (and the HAIR) back if necessary. Order#[protected]

Food and delivery
Food and delivery
Food and delivery

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    Feb 18, 2020

    Panda Express — manager attitude towards me and my family

    We asked for an item for our 3 yr old and there was none. We were told they can make it in 5 min.. 10m later...

    Feb 16, 2020

    Panda Express — service

    I ordered a catering order with this location for the second time. Went with the 12-16 trays including 2...

    Edmonton
    Feb 10, 2020

    Panda Express — product and service complaint

    Today [protected], at approximately 5:30 p.m. I stopped to purchase a bowl, egg roll and tea. When I arrived...

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    Feb 05, 2020

    Panda Express — horrible customer service from manager & employee / uncooked shrimp

    I ordered a fire cracker shrimp plate at the steelyard commons location in Cleveland, Oh. When I got home to...

    Dec 14, 2019

    Panda Express — i'm complaining about service, lack quality food

    I waited over 15 minutes for lo mein noodles and double sweetfire chicken. And that was after a 15-minute...

    Panda Expressgeneral manager in training

    I called this location due to a gas leak and I askded to speak to the gm the asstistant talked to me and im fine with that but why wouldnt the gm be at the store when they have this big of a problem the asst is there to asst not do all the work something needs to get ahold of him because customers sure cant and probally there own staff the business is ruining down due to no gm at multiple location...

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      • Updated by Jacrispy · Dec 13, 2019

        Why does this company over work there p.i.c's or asst i have been to a few location no gm or no gm to contact with problems if u have asst over workin themself and gm not wanting to work sounds like who is hiring these lazy gm's needs to be let go and give the store over to your asst...

      Dec 07, 2019

      Panda Express — plate with teriyaki, chicken orange chicken chow mein

      I went to the store at 1:40pm to buy two plates. I made it home with my bag later to find my order was not...

      Panda Expresscold food/waiting for a long time

      Saturday after noon, me and my girlfriend came to eat at panda Express because Its our favorite until this happen. Not a long line but they ran out of certain food and It was a wait for It. It was a 10-15 minute wait for orange chicken to come out so I waited also others did as well. Time pass by already and what caught my eye was the workers were serving orange chicken to others who came later on and my plate was still there not bothered touched. So I stood up ask for my food so they did and sat down and half of my food was already cold for waiting so long for something I had to wait a little longer. So I didn't like that and didn't give me anything to make up the wait.

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        Nov 09, 2019

        Panda Express — everything

        I went to Panda Express with my husband and 2 children and right from the start the customer service wa...

        Nov 04, 2019

        Panda Express — rude employee

        An employee at the Porterville, CA Panda Express, with the name of Lilly, was super rude when I asked a...

        Oct 30, 2019

        Panda Express — bigger plate

        Hi my name is Willie Harley I ordered a bigger plate around 6:40 PM on my 30 min lunch break for work and...

        Oct 08, 2019

        Panda Express — (raw chicken) kung pao chicken

        My son phoned me to ask if Chicken should be chewy? I responded NO, and asked why? He then let me know hi...

        Oct 08, 2019

        Panda Express — customer service issue

        Last night I at store #1427 Boynton Beach location and it was the worst experience I've ever had. There i...

        Oct 06, 2019

        Panda Express — service and food

        What is wrong with this place 2nd time where it showed they are unorganized and have no clue who is doing...

        Oct 04, 2019

        Panda Express — management

        Your manager Ivan is a joke. He needs to go shadow another manager for at least a month to learn how to run a...

        Sep 28, 2019

        Panda Express — my credit card was charged 3 times instead of 1 time on my online order

        I ordered online 4 things from Panda Express under the name Leslie Nolasco and the pickup time for it wa...

        Sep 21, 2019

        Panda Express — egg roll, condiments

        My son placed an online order through panda for 2 plates of food, 2 egg rolls, soy sauce, chili sauce. He...

        Sep 15, 2019

        Panda Express — fixing the complaint

        I went to panda Express Saturday night ordered the bigger plate I wanted to do 1/2 fried rice and half chow...

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