Taco Bell

Littlefield has been thrilled to have a new food chain added to our small community. The downside of this is the management team that runs the place. Taco Bell had been open not 6 months and has already had a large turnover. My biggest disappointment is the General Manager Serena. For one she is very unprofessional and shows no work ethic with customers and employees. Last month a meeting was held with employees, which lasted 2 hours. Employees were not allowed to clock in as should be. Instead, they were sent out to find our employees to attend the meeting all while not being on the clock. I have been a manager for 20 years and I know that is a company violation. I also have been in the store when she is talking to customers about her employees and giving information about firing them, also unprofessional. My understanding is that she leaves for hours and returns to clock out. This may not be my company payroll budget, but in the long run will affect the prices we pay for products there. Aside from this there is the way she coaches her employees and her manner of dealing with the issues, all very unprofessional. She may be an asset to your company but is making your local Taco Bell's image look very poor. With such a short time of being open has made the bad list of places to work for. Thank you for taking the time to read this-Disappointed Customer.