Taco Bell

Date of Incident: 06-10-2017
Taco Bell Drive through Order No. 313561
Taco Bell Complaint Location: 12486 Limonite Ave, Mira Loma, CA-91752
Complaint: Contaminated Food and Manager Attitude when call to inform
I order drive through 7 layers burrito and Fiesta Potato, on 6/10/2017, 6:18 pm .
I drove home which is 5 minutes from Taco Bell and starting to eat my burrito. I was almost half way to my burrito then I felt little chewy, tested different. So I topped, opened my burrito and found one smaller piece of meat. I trash my burrito.
I was disappointed but people do make mistake and in this case it appears somehow small pieces may have fall in rice or in other bins or something somehow contaminated. I thought let me call and at least inform them so they can be careful. I had no other intention but to provide constructive feedback. So, I called. Some male answered the call. I started to explain what happen, there was a meat in 7-Layers burrito which I just picked from your drive through, about 5 minutes ago. But before I finish he started interrupting me and defending himself that "7-Layers Burritos do not come with meat". I again try to explain I know that but let me finish to explain you why I am calling you. But he keet interrupting and did not listen. Now I was upset so I asked him for Manager. He still was going in circle not allowing me to talk to Manager then he told me he is the Manager. When I asked his name, he started in circle again but when I insisted that I will complain Corporation then he gave me his name "Edell". I again told him that you are not listening and did not let me finish. Please give me 15 seconds so you know the detail of what I have to say. Now I had no option but let him go and told him that I will take this to Taco Bell Corporation not for the food issue but your attitude. He again keep blasting that you do not own me and cannot tell me to stop. Again I told him that I am not talking to “Edell’ but Taco Bell Manager about my complaint. Final, I hung up. Generally, I never had any problem with Taco Bell food or any major food chain or people but there is always a 1st Time.
So, now I have to take this to Taco Bell and other avenues to make a point so Taco Bell Corporation continue to have the same standard and services and not let it jeopardize by some irresponsible employee as a Manager.

[protected]@live.com
Tacobell 005083
6/9/2017
Order 330685
Server: Patrick W.

Order was incomplete.
Patrick interrupted us mid order, and wouldn't let us complete our order. He told us to pull up to the front window without allowing us to continue our order.

After pulling around he told us we couldn't make 'add-ons' to our order, despite him not allowing us to complete it in the first place. He forced us to drive all the way around the building to complete the order, and laughed through the intercom when he heard it was us ordering again.

He also ended up shorting us two of our items on our order.

To be frank we won't be going back to that building again.

Tuesday June 6th 2017 I went to the Taco Bell located on Evergreen Way in Everett Wa. I ordered 2 sausage breakfast burritos. After consuming these 2 burritos within couple hours my stomach was hurting really bad. I did not eat another thing for the rest of day due to upset stomach. By midnight that evening I was throwing up and coming out the other end. Spent the whole day Wednesday back and forth from bed to the toilet. Mind you I have not eaten since the burritos. Today Thursday the 8th I am finally on the mend. Still have not eaten per my stomach is still in knots. I can only say with this. I will never eat at this establishment again. I along with co-workers went into this place this morning to look around and it was disgusting inside. Very dirty with old food kicked into the corners along the walls and disorganized. Watched a worker go into the bathroom use the stall then come out without washing hands and return behind counter to cooking station. We all know that you should always wash your hands after using bathroom especially seeing how your working with food. Trust me when I state that I will be telling all my friends not to eat at this location every again.

My order was not prepared correctly. Of course, when you are in drive thru there is no way to know if the correct ingredients have been either added or taken away from your order. But you would think if you are pre-ordering and your order is more than $15.00 that would hopefully constitute the aspect of better attention to the above order customization. Just not happy with an order that has not been prepared correctly.

I ordered and it came out to be $4.58 and I gave $5.58 and expected $1 but the cashier didn't give me $1 bill but several coins which when I left the drive through-window I counted and she has given me 6 dimes and 4 nickels and left no receipt in the bag so I couldn't have brought it up to her to say she gave me the wrong amount of change. Another incident has happened early in the same day where the cashier told me the amount I have to pay but at the window it was completely different

I went to Taco Bell lunch time and ordered a Quesadilla with a side of sour cream and Diet Pepsi. Just before I was up to pay for my meal in the drive-thru, the car in front was given a drink and a bag. A few seconds later they returned the drink and was given something else. When my turn came I was given the drink the former customer returned. I told the girl I wanted a new freshly made drink and she wasn't too pleased, but gave it to me. Then when I parked to eat my lunch there was no sour cream (that I paid extra for). I walked up to the drive-thru window and asked for the sour cream and she said I would have so go around the building and come inside to get it. Needless to say I was annoyed as my food was already in the card on the opposite side of the building. I asked for a manager, and she then handed me the sour cream. Seriously bad service ... especially the drink from another customer who touched it!

Stopped at Taco bell on my way to work tonight. I ordered a soda and nachos bel grande. After 20 minutes of waiting in a backed up line, I got my order. My soda was over filled, so of course iwhen handed to me, it ran down my arm and the inside of my car door. When I got to work, , I opened my food, to find at most, a half teaspoon of meat. I'm in no way blaming any of this on the young people working tonight. This all falls back on lack of training, or perhaps the training they received was very poor. Maybe the people training need retraining themselves? The poor young man working the window looked totally overwhelmed. That said, this particular Taco Bell is notorious for slow, inadequate service.

I ordered an order of nachos from Taco Bell from Greenbay WI on Velp Ave I got home went to go dip my chip in cheese sauce and there was a bug cooked on the chip with it's leg spread all over the chip. This is absolutely disgusting and unacceptable. Just because a customer orders later at night does not mean the quality of service should be lowered and that the cleaniness of in sanitizing should not be being preformed.

The taco bell on us1 in st augustine, Florida is usually one on my favorite places to eat they know me by name and never get my order wrong and never takes longer than ten minutes but on June 2nd 2017 around ten pm it was horrible and the manger was getting mad just standing there not helping the new people on the line and other workers just standing around not the girl who always works at that one cause she was great but i payed $21.03 for a Mexican pizza 3 triple layer nachoes 2 Apple empanadas and one chicken quesadilla and it took 45 min and the manger didnt apologize one time and they put the wrong sauce on my pizza .

Okay so I was just chilling at taco bell and I ordered a quesadilla and it was pretty much empty like nothing in it at all. All that had anything in it was the middle pieces and like bro I need a full one if it paying for that like on god I love the customer service but like how y'all gonna do me dirty like that I need a full one that doesn't fill me up all this starch with no chicken just gonna give all these people constipation and y'all don't want that.

http://www.citypages.com/news/columbia-heights-taco-bell-manager-claims-he-was-fired-for-calling-out-filthy-food-hazards/425740324

I believe this is highly unfair to the manager in training. He was fired for doing his job! You should look into this situation, i highly urge you. That is not how a manager should act. He should be the one who os fired. I have enclosed a webpage. I would like a response to know what the company does about this. You can reach me at my email... [protected]@gmail.com

Please look at the attached picture. I do not find this funny one bit! The personal and family tragedies related to addiction are heartrending and, quite often, desperate.

Regardless of Taco Bell's belief, addiction is a brain disease! In addition to a genetic component, scientific research has shown that alcohol and other drugs can change brain structure and function. Advances in brain imaging science make it possible to see inside the brain of an addicted person and pinpoint the parts of the brain affected by drugs of abuse.

Abuse of tobacco, alcohol, and illicit drugs is costly to our Nation, exacting more than $740 billion annually in costs related to crime, lost work productivity and health care.

It is estimated that 208 million people internationally consume illegal drugs.in the United States, results from the 2007 National Survey on Drug Use and Health showed that 19.9 million Americans (or 8% of the population aged 12 or older) used illegal drugs in the month prior to the survey. This number increases each year.

And yet, Taco Bell decides to use "addiction is a choice not a disease" on their packaging? How irresponsible. How insensitive. You should be ashamed.

They had an attitude and played on their phone during work time they were the worst when ordering food didn't have hair nets on looked high and scratched head before giving us food, I think that's very nasty then talked about us and acted like we didn't hear and when I went to eat my taco supreme it had hard cheese, no lettuce and the meat looked and smelt nasty and I had hair in my drink, and also this Is the taco bell in carencro by the super one and the new Walmart

Why in the world does the "big" beef mexi melt cost so much? This thing is smaller than a soft taco and it costs 2x as much.. my husband orders 3 mexi melts and a beed barrito and it costs $10 just for him.. $8 of which is Just the mexi melts.. a mexican pizza costs the same as 1 mexi melt.. Sad part.. Mexican pizza used to cost $1 and had double the ingredients on it.. now it's $3 And only has cheese and tomatoes..
And where is the chilli cheese burrito? That is my favorite.. used to be 79cents.. and I would order like 4 every time I went.. Bring back the chilli cheese burrito! It is 3x the size of the beef mexi melt and costs 3x less..

Taco Bell store at 2660 w. Thunderbird blvd. Phoenix Az 85023
The store says on the door it has free WIFI, but it's down most of the time.
You ask the people there when it will be fixed--they are noncommittal .
It's bait and switch when you say you have it but you don't. It's not caring
about your reputation when you don't correct your mistakes. It's frustrating
for the customers when they expect something and don't get it.

I went through the the drive through and did not receive one of my taco meals plus I order two Unsweetened Teas and received Two Sweet Teas This was so upsetting as one of my family members had no dinner I called the manger and she told me to bring in my receipt and she would handle the matter . I am so upset though for the the inconvenience this caused me.

North Reed Road, Kokomo, Indiana
I was with a large group of people and we all ordered together. I ordered a crunch wrap supreme, however the cashier put it in a soft taco supreme. When we received our food, I was surprised to find that I did not receive any item of food. Not the soft taco supreme nor what I was hoping for, the crunch wrap supreme.
When I brought the error back to the cashier I was told that the only thing they could do was have me order and pay again. So I ordered a crunch wrap supreme and asked for my soft taco supreme since I already paid for it. I only received the crunch wrap supreme.
Needless to say, I am very unhappy with the quality of customer service and how they handled their error. I hope to hear of ramifications or compensation​ promptly.
a.m.[protected]@gmail.com

I went bought the order she didn't even say Hi how you doing repeat the order she just put sauce in there did my ask wat kind I wanted when I told her you didnt ask me wat kind of sauce I would like she slammed the window shut so I left upset my husband said call tomorrow when I'm not post she was really rude pls talk to her cus you lose customers like that. .. receipt code Taco Bell 027792

Why are the nachos $1.49? I remember when they were .89 and it seems like they give you less chips. It cost more than a taco! Why aint the bean burrito on the dollar menu? Why does a beefy fritos burrito, which has rice, beef and nacho cheese in it, cost a dollar but a single crunchy taco or plain bean burrito or even a regular tiny nachos does not? Who does these prices? Whats the deal with a meximelt being over $2? Its just meat, pico and cheese melted but it cost double then most the tacos and burritos. I remember getting those for a dollar too. Yall really need to change the prices. And bring back the original rice with the melted cheese and green onions! Ok im done!

I have arrived to Taco Bell in Kimball four times in the past 2 months on a Friday or Saturday night. The hours of operation say 12 am however twice they have been close 12 to 14 mins early . Twice they have been out of chicken and/or beef. They continue to close early and not prepare enough products for business. I love Taco Bell they have great products and prices but I'm sick and tired of the disappointment of being turned away with no service. I work in the food industry at Logans Roadhouse and we never turn business away, even when they walk in the door at close. I wish management would take their customer satisfaction under consideration. I hate to complain because I work in the service industry. I would like to be contacted about my complaint @ [protected].