- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Black Beans and rice and pintos and cheese
I got only 3 plastic sport fulls of food at the Jefferson City, TN store. If this is the status quoe then I will never be back.
Desired outcome: Money back
Food not available at store??
I went to the Taco Bell in Naperville at 75th & Rickert in Naperville, IL, on 4/24/21. I went to the drive thru & ordered a quesorito. I was told, that I CANNOT get that by COMING TO THE STORE ITSELF, that I could only get that thru the mobile app?!?! Are you kidding me? I was right there, but could not order what I wanted! Between that, so many favorite items taken off the menu, food quality going downhill, & paying extra for a customized order, & never getting it, I'm pretty much done! Seems like corporate took a good model, & found a much cheaper way to go. With all these negative reviews, they're going to pay the price for that decision!
Desired outcome: Be able to order anything off the menu when you’re at the restaurant!! Bring back the favorite menu items, & bring back the QUALITY!!
Yeah...and the reason you COULD NOT order it at the store is because there is NO button on the register for it because the big bosses who are never at the store made the system that way, get mad at the owners who love in Florida and California
They can't understand english
Went and got a nacho bell grande with no sour cream and no beans when I got home it only had a big pile of beans in the middle so I had to drive 8 miles back and complain this is not the first time that I have had problems with them but it will be the last time. If they can't understand english then they need to find another job. I will not ever go to that taco bell again
Read full review of Taco Bell and 1 commentSlow working standing there playing on their phones while they should be working!
I went to Taco Bell in Pendleton Indiana sit in the drive throw for 30 minutes, waiting for someone to take our order, finally someone took our order and we got to the window and they were in their playing on their phone never said anything to me then ask for 32.00 my order shout the window and turned his back to us and stood there another 15 playing on hi...
Read full review of Taco Bell and 1 commentMy whole order was just not acceptable
I visited the Pendleton Indiana Taco Bell just a short while ago... I ordered 2 bean burritos and paid for extra red sauce... Got none. Also in the past there were onions on it today just dry old beans. Also in order was a beef burrito and there were maybe 2 tablespoons in it. So skinny it almost made me laugh. Also in order was fiesta potatoes... They were delicious but only 7 pieces of potato. Tried calling & as always they do not answer phone. If u were to go on Facebook and look under Pendleton chatter you would find so many complaints. When I am in neighboring city of Anderson I am always pleased with service and food. Management needs to be retrained. Please deal with this matter
Desired outcome: Management training....reimbursement for order
Burrito
Last Wednesday, April 7th my husband and I went to our Taco Bell 2307 S Wayne Rd, Westland, MI 48186 Ordered two burrito supreme got home I thought they seemed small opened them up and they were simply bean burritos ok we felt someone was having a bad day and let it go. Last night after church went to Taco Bell ordered two burrito supreme came home to...
Taco Bell food and service
I contacted you about the Taco Bell in Crossett AR several weeks ago and never heard back from you. The food is awful, it's cold and only half made. The Servers don't care either just as long as they get paid.
I really did not expect much from you either since you did not respond to first complaint
mexican pizza
I have eaten this item atleast once a week since i was 13. I am now 35 and going to taco bell to get a mexican pizza on Taco bell Tuesdays was my 5 year old daughters highlight. No items have replaced it and now she cries when I mention taco bell. I'm emailing on her behalf. we can't find anything remotely close and are contemplating boycotting or learning to make the pizza at home and not eating at Taco Bell anymore
Desired outcome: bring back the mexican pizza
You can buy the same shells at Walmart and or the Mexican grocery store and fry them at home for way cheaper, it's literally the same thing...then cook some beans and beef, make some chili sauce or red sauce and buy 3 cheese and tomatoes and bam, you have a Mexican pizza
Unethical behavior
4/8/2021 [protected] I ordered from the drive-thru a taco bell grande and a strawberry and lemon freeze. I hadn't eaten all day, so I was good and hungry. The young lady Kayla repeated the order to me and asked"what size would I like my drink" I said "small" she said ok. So I pulled around to the window and paid for the order, a different sounding young...
Read full review of Taco BellAlways out of half the items on the menu.
This Taco Bell is about two minutes away from my house. I visit this location about once a week. Without exaggerating, every single time I visit this location I am told that they are out of half of the items on my mobile order. No matter what day it is, or how few cars are in the drive thru, the night shift seems to turn off all the parking lot and sign...
Read full review of Taco Belltacos
Tacos are a joke and they need to be sued for false advertisement. Tacos have nothing inside the shell but a smear of meat, little lettuce and and a few grains of cheese. I'm thinking about posting a picture on Facebook to show the kind of service we get here in Junction City, KS. I have kept a taco or two and will send pictures upon your request.
Desired outcome: MY MONEY BACK AND TACOS MADE THE CORRECT WAY
Rude at drive thru
I have had 2 episodes now where the employees were flat out making fun of me. I have an accent and the employee was mocking me in my face. Unexpectable. It was 10pm in March 31st. Sandy blonde longer haired guy wearing ball cap. Ridiculous to be disrespectful when I'm paying to come here.
Unethical Changes in Taco Bell Salad Bowls;
Having just purchased 2-Salad Bowls (actual shell use to be the bowl) from Taco Bell today 03/31/2021 and it is truly unreasonable and unethical to have changed the way the Taco Salad Bowls are now made and still being charged the regular price without their actually not having a "Shell" in which to put the salad. Previously they used an actual Taco Bowl Shell and the salad being placed within. Really looks "funky", "Nasty". Looks as if a toddler made this salad . No more will I be going to purchase anything else from your establishment here in the 6420 Coventry Way, Clinton, Maryland Store or any other location . Why would any location be allowed to place a salad onto wax paper then putting it into a card board serving box and call it "TACO SALAD BOWL" without the bowl. The store manager can't even explain "Why" the change away from using taco shell.
Desired outcome: Need to remove item from Taco Bells menu and refund patrons full prices.
were is the taco salad? I ordered a taco salad and they changed it. the original taco salad had taco bowl with taco meat, lettuces, black olives, sour cream, tomato and cheese. the taco salad they were making now had Spanish rice and chips in it. bring back the real taco salad with the original ingredients and stop adding rice and chips to it. I am forced to look for a new place to eat because you changed the one item I did like.
First off...they power bowl is not the taco salad at all, it has some of the same ingredients yet they are not the same and should not taste the same, they are recommended to be the closest thing to the salad...also it's the same price as the salad because it's healthy and has alot of different stuff in it.
Quality of food
On 3/29/2021 at 1:09am I ordered 4 crunch taco's with extra meat 2 of the taco's shells were broken in half and the tacos were extremely soggy. The nacho bellgrande had no tomatoes and the chips were soggy as well. Order #315620 cashier Melissa Respectfully, Mary L. Johnson 6312 Pritchard Drive Galloway, Ohio 43119 [protected] [protected]@gmail.com
Questionable service
We went to the Taco Bell on Sunrise Blvd in Citrus Heights CA 3/23 around 6:30. Our bill came to $4.95. We handed the lady at the window a $5 bill. She told us she had no change for us. That sounds weird and shady to me. I know it's just 5 cents but if she does that to everyone she goes home with a nice bonus at the end of her shift. Debra Harms Taco Bell address: 7730 Sunrise Blvd Citrus Heights, CA 95610 United States
Read full review of Taco BellFood
Hello I just went through the drive through at this Taco Bell this evening and ordered 5 hard shell tacos and 2 Bean and Cheese Burritos with no onions. Once I got home and began to eat I noticed that in my Burrito there was a plastic glove mixed in the beans. This is completely unacceptable and unsanitary. I'm not even sure if I actually consumed some...
Read full review of Taco BellCustomer Service
I visited the Taco Bell at 1241 Standiford Ave, in Modesto CA on 3-17-21 at 5:58 am. I ordered breakfast and the attendant said that they weren't serving breakfast until 6:00 am. I responded and said that you know by the time I get up to the window it will be paste 6:00 am. Then they said that they were not serving eggs because they weren't ready. How says they serve breakfast at 6:00 am and not have it pre-paired at the time they say. Don't advertise breakfast if you can't do it. I will not go to this Taco Bell anymore for the way the attendant acted. They could of said that we will whip you some up or something. What happened to customer service? Customer used to be always right. Fast food in general is loosing it's flair.
Desired outcome: Start going back to great customer service and keep your promises. If you say you are serving breakfast at 6:00 am than do it.
Service or no service given at all
I went to the Taco Bell on 3/13/21 at the address below @ 8:15 PM. My grandson and I stood at the counter for 10 minutes. At least 3 employees looked at us and didn't say a word. Not even "I'll be with you as soon as possible" Nothing. One was an older lady wearing glasses who came to the register right in front of us, got a slip of paper and ignored our...
Read full review of Taco BellI miss Mexican pizzas
Why did Taco Bell do away with the popular Mexican pizza. I have been ordering the Mexican pizza for many years and I'm very disappointed that you removed it from your menu. I live in New Orleans and we have a lot of delicious foods to choose from but nothing compares to the Mexican pizzas. When I'm in the drive through, I alway hear people before and after me order Mexican pizzas. I really miss this item! Please bring it back.
Service - employee asks customer for more $
March 9, 2021 at the New Taco Bell drive thru - in Carlsbad, NM on Canal street. 6:00 pm MT The Employee takes our order which totals to $6.32... Employee proceeds to request if we'd like to round to $7.00 she states the extra money is toward a scholarship. At the window, I (the customer), start to inquire about the scholarship in which the employee...
Read full review of Taco BellAbout Taco Bell
The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.
In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.
Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.
Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.
Taco Bell Customer Reviews Overview
One of the most significant advantages of Taco Bell is its extensive menu, which includes a variety of tacos, burritos, quesadillas, and other Mexican-inspired dishes. Customers can choose from a range of ingredients, including beef, chicken, beans, and vegetables, to create their perfect meal. The restaurant also offers a variety of sides, such as nachos, fries, and cinnamon twists, as well as drinks and desserts.
Another positive aspect of Taco Bell is its affordability. The restaurant offers a range of value menu items, making it an excellent choice for budget-conscious customers. Many reviewers have praised Taco Bell for its low prices and generous portions, making it an ideal option for families and groups.
Taco Bell is also known for its quick service and convenient locations. Many customers appreciate the ability to order their food quickly and easily, either in-store or through the restaurant's mobile app. The restaurant also offers drive-thru service, making it easy for customers to grab a quick meal on the go.
Overall, Taco Bell has received positive reviews from customers who appreciate the quality of the food, the affordability of the menu, and the convenience of the restaurant. Whether you're looking for a quick lunch or a late-night snack, Taco Bell is an excellent choice for Mexican-inspired cuisine.
Overview of Taco Bell complaint handling
-
Taco Bell contacts
-
Taco Bell phone numbers+1 (949) 863-4000+1 (949) 863-4000Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number Click up if you have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number 2 2 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number+1 (949) 863-4500+1 (949) 863-4500Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4500 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4500 phone number Click up if you have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4500 phone number 1 1 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4500 phone number+1 (651) 457-1855+1 (651) 457-1855Click up if you have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number Click up if you have UNsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone numberManager+1 (949) 863-3915+1 (949) 863-3915Click up if you have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number Click up if you have UNsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone numberLicensing Agent
-
Taco Bell emailstbmobileappteam@yum.com100%Confidence score: 100%Supportmedia@tacobell.com92%Confidence score: 92%Communication
-
Taco Bell address1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
-
Taco Bell social media
Most discussed Taco Bell complaints
rude serviceRecent comments about Taco Bell company
My order that door dash delivered on 01/03/2024
KFC
3447 reviews
Chick-fil-A
142 reviews
McDonald's
2864 reviews
Taco John's
153 reviews
Pizza Hut
2947 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.