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Taco Bell

www.tacobell.com

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Taco Bell Complaints Page 19 of 124

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C
6:03 pm EDT

Taco Bell Mexican Pizza

You removed the enchirito...then the Mexican pizza. Now the meat is a light color, no flavor and a weird consistency. Not sure what you are going for here...but after 25 years will not eat at Taco Bell anymore.

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C
5:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Taco Bell Gift cards on app

2 yrs ago i purchased gift cards. One has $5, one $10. They show up ... but no link to use them. Now none of the taco bells, in my area, are even taking gift cards. [protected] and [protected]. Have i just list the $15 or can they be cashed in?
I have tried several at 3 different stores. The only ones in my area
Thank you
Cathi logan
[protected]@yahoo.com

Desired outcome: Cash out

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L
5:23 pm EDT

Taco Bell Customer contact

Purchased crunch taco - 1.39 & unsweet tea - large for.39? cents; plus tax; on 5-6th at 12:30-1:00. The food was well prepared but I needed a receipt. I am a senior adult and track my card purchases carefully. The window associate was distracted & I left. Please encourage your associates to finish with one customer before focusing on another. Thank you

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J
11:40 am EDT

Taco Bell App and it's product

This is a great marketing scheme Taco Bell is running. The app customization features is updated periodically. They have an a la cart options where you can "Add" things. But when you substitute, it does NOT subtract anything off. My kids are always customizing their food as well as I because we're vegetarian and vegan. When my son takes a Taco and substitutes with things he likes it's a $3 Taco from a $1.39. Please update this feature, because you are ripping off your customers.

The latest update is flawed as well. There is an option to keep your favorite customized items. Lately, when you add to cart it defaults to its original meal, which is causing a major issue, because last time I placed an order I had to throw away 4 items. It's a shame and disgrace to waste food.

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B
5:41 pm EDT

Taco Bell Black Beans and rice and pintos and cheese

I got only 3 plastic sport fulls of food at the Jefferson City, TN store. If this is the status quoe then I will never be back.

Desired outcome: Money back

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M
12:22 pm EDT

Taco Bell Food not available at store??

I went to the Taco Bell in Naperville at 75th & Rickert in Naperville, IL, on 4/24/21. I went to the drive thru & ordered a quesorito. I was told, that I CANNOT get that by COMING TO THE STORE ITSELF, that I could only get that thru the mobile app?!?! Are you kidding me? I was right there, but could not order what I wanted! Between that, so many favorite items taken off the menu, food quality going downhill, & paying extra for a customized order, & never getting it, I'm pretty much done! Seems like corporate took a good model, & found a much cheaper way to go. With all these negative reviews, they're going to pay the price for that decision!

Desired outcome: Be able to order anything off the menu when you’re at the restaurant!! Bring back the favorite menu items, & bring back the QUALITY!!

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Lacidawn
Tulsa, US
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Jun 17, 2021 7:45 pm EDT

Yeah...and the reason you COULD NOT order it at the store is because there is NO button on the register for it because the big bosses who are never at the store made the system that way, get mad at the owners who love in Florida and California

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E
10:13 pm EDT
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Went and got a nacho bell grande with no sour cream and no beans when I got home it only had a big pile of beans in the middle so I had to drive 8 miles back and complain this is not the first time that I have had problems with them but it will be the last time. If they can't understand english then they need to find another job. I will not ever go to that taco bell again

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L
10:09 pm EDT
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I went to Taco Bell in Pendleton Indiana sit in the drive throw for 30 minutes, waiting for someone to take our order, finally someone took our order and we got to the window and they were in their playing on their phone never said anything to me then ask for 32.00 my order shout the window and turned his back to us and stood there another 15 playing on hi...

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G
12:59 pm EDT

Taco Bell My whole order was just not acceptable

I visited the Pendleton Indiana Taco Bell just a short while ago... I ordered 2 bean burritos and paid for extra red sauce... Got none. Also in the past there were onions on it today just dry old beans. Also in order was a beef burrito and there were maybe 2 tablespoons in it. So skinny it almost made me laugh. Also in order was fiesta potatoes... They were delicious but only 7 pieces of potato. Tried calling & as always they do not answer phone. If u were to go on Facebook and look under Pendleton chatter you would find so many complaints. When I am in neighboring city of Anderson I am always pleased with service and food. Management needs to be retrained. Please deal with this matter

Desired outcome: Management training....reimbursement for order

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V
12:59 am EDT
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Last Wednesday, April 7th my husband and I went to our Taco Bell 2307 S Wayne Rd, Westland, MI 48186 Ordered two burrito supreme got home I thought they seemed small opened them up and they were simply bean burritos ok we felt someone was having a bad day and let it go. Last night after church went to Taco Bell ordered two burrito supreme came home to...

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J
7:49 am EDT

Taco Bell Taco Bell food and service

I contacted you about the Taco Bell in Crossett AR several weeks ago and never heard back from you. The food is awful, it's cold and only half made. The Servers don't care either just as long as they get paid.

I really did not expect much from you either since you did not respond to first complaint

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J
12:47 am EDT

Taco Bell mexican pizza

I have eaten this item atleast once a week since i was 13. I am now 35 and going to taco bell to get a mexican pizza on Taco bell Tuesdays was my 5 year old daughters highlight. No items have replaced it and now she cries when I mention taco bell. I'm emailing on her behalf. we can't find anything remotely close and are contemplating boycotting or learning to make the pizza at home and not eating at Taco Bell anymore

Desired outcome: bring back the mexican pizza

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Lacidawn
Tulsa, US
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Jun 17, 2021 7:54 pm EDT

You can buy the same shells at Walmart and or the Mexican grocery store and fry them at home for way cheaper, it's literally the same thing...then cook some beans and beef, make some chili sauce or red sauce and buy 3 cheese and tomatoes and bam, you have a Mexican pizza

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S
7:57 pm EDT
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4/8/2021 [protected] I ordered from the drive-thru a taco bell grande and a strawberry and lemon freeze. I hadn't eaten all day, so I was good and hungry. The young lady Kayla repeated the order to me and asked"what size would I like my drink" I said "small" she said ok. So I pulled around to the window and paid for the order, a different sounding young...

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P
1:43 am EDT
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This Taco Bell is about two minutes away from my house. I visit this location about once a week. Without exaggerating, every single time I visit this location I am told that they are out of half of the items on my mobile order. No matter what day it is, or how few cars are in the drive thru, the night shift seems to turn off all the parking lot and sign...

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S
6:30 pm EDT

Taco Bell tacos

Tacos are a joke and they need to be sued for false advertisement. Tacos have nothing inside the shell but a smear of meat, little lettuce and and a few grains of cheese. I'm thinking about posting a picture on Facebook to show the kind of service we get here in Junction City, KS. I have kept a taco or two and will send pictures upon your request.

Desired outcome: MY MONEY BACK AND TACOS MADE THE CORRECT WAY

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M
10:52 pm EDT
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I have had 2 episodes now where the employees were flat out making fun of me. I have an accent and the employee was mocking me in my face. Unexpectable. It was 10pm in March 31st. Sandy blonde longer haired guy wearing ball cap. Ridiculous to be disrespectful when I'm paying to come here.

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J
1:49 pm EDT

Taco Bell Unethical Changes in Taco Bell Salad Bowls;

Having just purchased 2-Salad Bowls (actual shell use to be the bowl) from Taco Bell today 03/31/2021 and it is truly unreasonable and unethical to have changed the way the Taco Salad Bowls are now made and still being charged the regular price without their actually not having a "Shell" in which to put the salad. Previously they used an actual Taco Bowl Shell and the salad being placed within. Really looks "funky", "Nasty". Looks as if a toddler made this salad . No more will I be going to purchase anything else from your establishment here in the 6420 Coventry Way, Clinton, Maryland Store or any other location . Why would any location be allowed to place a salad onto wax paper then putting it into a card board serving box and call it "TACO SALAD BOWL" without the bowl. The store manager can't even explain "Why" the change away from using taco shell.

Desired outcome: Need to remove item from Taco Bells menu and refund patrons full prices.

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cadman57
Springfield, US
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Feb 19, 2022 10:38 pm EST

were is the taco salad? I ordered a taco salad and they changed it. the original taco salad had taco bowl with taco meat, lettuces, black olives, sour cream, tomato and cheese. the taco salad they were making now had Spanish rice and chips in it. bring back the real taco salad with the original ingredients and stop adding rice and chips to it. I am forced to look for a new place to eat because you changed the one item I did like.

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Lacidawn
Tulsa, US
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Jun 17, 2021 7:57 pm EDT

First off...they power bowl is not the taco salad at all, it has some of the same ingredients yet they are not the same and should not taste the same, they are recommended to be the closest thing to the salad...also it's the same price as the salad because it's healthy and has alot of different stuff in it.

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M
2:40 am EDT
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On 3/29/2021 at 1:09am I ordered 4 crunch taco's with extra meat 2 of the taco's shells were broken in half and the tacos were extremely soggy. The nacho bellgrande had no tomatoes and the chips were soggy as well. Order #315620 cashier Melissa Respectfully, Mary L. Johnson 6312 Pritchard Drive Galloway, Ohio 43119 [protected] [protected]@gmail.com

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D
12:14 am EDT
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We went to the Taco Bell on Sunrise Blvd in Citrus Heights CA 3/23 around 6:30. Our bill came to $4.95. We handed the lady at the window a $5 bill. She told us she had no change for us. That sounds weird and shady to me. I know it's just 5 cents but if she does that to everyone she goes home with a nice bonus at the end of her shift. Debra Harms Taco Bell address: 7730 Sunrise Blvd Citrus Heights, CA 95610 United States

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S
11:54 pm EDT
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Hello I just went through the drive through at this Taco Bell this evening and ordered 5 hard shell tacos and 2 Bean and Cheese Burritos with no onions. Once I got home and began to eat I noticed that in my Burrito there was a plastic glove mixed in the beans. This is completely unacceptable and unsanitary. I'm not even sure if I actually consumed some...

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    +1 (949) 863-4000
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    1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
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    Jul 03, 2025
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