Taco Bell
reviews and complaints

I don't know why your company, as well as others, constantly want to shake things up - dropping good items just so you can push something new. And you don't even know if the new item is any better. You dropped the mexican pizza. You dropped the double decker taco. You dropped the chedder cheese gordeda crunch, which I loved with the cheese baked on shell. So that you now can now push the bacon gordeda, which I found absolutely unappetizing. I would hope that sometime soon someone will realize some of your ridiculous decisions are hurting you. People kept telling you don't get rid of the mexican pizza, but you didn't listen. Once an item is well liked, removing it only makes greater chances that you will loose customers. Someone up there needs some brains! You see where McDonald's learned it lesson and brought back the McRib.

Wallingford ct rt 5, WORST OVERPRICED "food?" ive Ever been stuck paying for! my dog would not eat

The food is great when fixed properly. BUT, the management is horrible. The manager is a very mean and cruel. Her best friend and team leader makes everyone she can cry and embarrassed the employees in front of customers. I tried to file a complaint, but of course nothing was ever done about it. So Christy and Gina at Mt zion, Decatur IL. Taco bell your horrible people

First you stopped making the Enchirito now you quite making the Mexican Pizza.
My favorite thing at Taco Bell was the Enchirito. (Discontinued)
So I adjusted.
Mexican Pizza was my next favorite and what happens?
What is going on with you guys?
Why are you getting rid of some of your best stuff?
The only other thing I like a lot is the Taco Supreme, are you going to end that too?
Is the Enchirito and Mexican Pizza ever coming back.
I liked Taco Bell but it's changing to much.
Stop before you lose all your fans.
Bring back the good stuff.

I have been there 2 times since the move to new building. Not only has some corporate genius decided to cut the items I eat at least 2 times weekly but they have been unable to fix what I want . The service is awful along with attitude. I just settled for regular crunchy tacos and went straight home with them 2 miles away and my shells were first of all broke in 3 pieces before I got them out of the paper. I know I did not break because there was no crunch to them. Shells were actually mushy. I want nothing from you but just want you aware of this and I will never go there again. The worst and only bad Taco Bell I have ever been to. So sad.

Whomever made the decision to eliminate the Mexican pizza, tostada, green sauce have made a bad decision. These items were staples for our family members. And the items added have not replaced these items but just added things we would never order. The Taco Bell near us has gone down in service and cleanliness over the years but we would still go and get our favorite items plus more. Please bring them back. Our whole family commented at Thanksgiving that we would probably never have a reason to go back to another Taco Bell.

Taco Bell: I have been getting Mexican pizzas at Taco Bell since 1988. Imagine my heartbreak when I went to TB today and found out Mexican pizzas have been eliminated from the menu! 32 years I have been eating Mexican pizzas! They are my favorite! Please bring them back! Surely they were a top seller! If the grocery store stopped selling flour, beef, tomatoes or beans, it would be a big deal. So are Mexican pizzas! Please bring them back!

Thank you,
Dawn

Very disappointed the Pico has been discontinued. One of the best things on the menu. I would order fresco just to have the pico until I was told one day I could add the pico and get separately! Game changer. I would actually go to Taco Bell
Over chipotle just for pico. Taco Bell's s so much better!

Now Taco Bell is back to just basic for the occasional midnight run food.

Bring back the Pico!

After placing my order and paying for it I was asked to pull around and wait for my order (which was over $35) I watched as two other cars got their food and drove off. Upon seeing g this I drove back around to the drive thru window and had to knock on the window. Then six employees walked out and looked at me. I asked why I still didn't have my food. And asked why I had to pull around d after paying. I was extremely pissed off and I still am. I told them I didn't want to hear any excuses. One employee started saying "well" I then cut her off not wanting to hear any bs about it and just give me my food. Again someone started to say something and I just told them to shut the [censored] up. I guess it is no longer a drive thru but a drive up pay now get out of the way so we can get other people's money we already got yours. Well then one guy comes from. the back and runs his mouth so I tell him to go back where he came from. So he decides to refund my money and not even all of it. I guess taco bell doesn't care about losing money and food at the same time.

When you have changed the taste of the meat I was able to deal with it. BUT Now thanking away the best items you have. Taking the tostadas and the Mexican Pizza is the most stupidest thing you can do. Many people along with me are no longer going to TacoBell. We will go to DellTaco instead. Some people can not have meat and a tostada was the best thing to have.

How do you get a Grande Stacker that looks like the one in your advertisement? Tried the Grande Stacker Box at 2 different locations and it was mostly the flour tortilla. There was hardly enough filling in it. Looked nothing like your ad photo. Had to open it out and spread the filling around to cover the tortilla so at least we had something to taste other than just tortilla. Also you don't even have any type of a taco on the value menu. You took off the $1 Nacho Crunch Double Stacked Taco which was wonderful. Actually would rather get that then the Grande Stacker.