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Taco Bell Customer Service Phone, Email, Contacts

Taco Bell
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1.1 2481 Reviews 2470 Complaints
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Taco Bell complaints 2470

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S
4:13 pm EDT
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Location is reunion - 15450 E 104th Avenue, commerce city, Colorado. Store has routinely been closed early, out of food or puts wrong thing in bag for months Today worker (20s Hispanic female) was clearly stoned off her rocker. Couldn't communicate at board clearly. First choice of $5 nacho box was "what size do you want?" When I said "the one in the box...

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K
2:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Taco Bell Smithfield Virginia store

I have been coming to this Taco Bell for over 7 years. The past few months(especially the last month)service has been extremely horrible. Besides the fact that the food appears to be thrown in a pile and half way wrapped up so the ingredients fall in the bag, the employees are racist towards white people, talking loudly enough with the window closed so I can hear about "this [censored]ing white boy in the drive through"while being completely rude, blatantly because of my skin color. The past 4 times I have been to this location after 10:15pm the past few weeks, they tell me the system is down and they cannot take orders. If this is true the system needs to be fixed bc it happens WAY too often, but I assume it works just fine and they have already cleaned up and are just waiting to clock out at 11 so they don't want to reclean. If this is the case, the employees that are responsible should be fired bc like I said this has happened 4 times the past few weeks and multiple more times the past few months. Please fix this location to the standards it use to be so I can get a decent meal on my way home from work since Taco Bell is the only fast food restaurant SUPPOSEDLY open until 11 in my area. And also if I continue to feel discriminated against because of my skin color at my local Taco Bell that I have spent thousands of dollars at the past 7 years, to the point where I don't trust what they will do to my food, I will talk to my lawyer and see what legal actions can be taken. If you have any questions my telephone number is [protected]

Desired outcome: Better customer service and the ability to order food until 11pm. To not be discriminated against because of my skin color

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A
3:13 pm EDT
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Today at approx.. 150pm Please see pictures. Just left taco bell store. Purchase 4 chicken Chipotle taco, 2 cheesy roll up. Horrible, cold, cheese not melted on any, barley any cheese nor chicken, no sauce on Chipotle. Girl at window was rude, did not give a receipt, did not put sauce nor napkins as requested. First bad experience at this store. Horrible experience. I purchased 6 small tortilla soft shells.

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A
8:08 pm EDT

Taco Bell Managers and there nasty mouths/ all on video

I will file a lawsuit if I need to! I have it all on video of all your managers cussing, never have food! Always waiting in line for 45 mins or longer to get sent away or loosing orders and when I ask them about it they ban me from the store for no proof at all just for asking why they never have food this is unacceptable! And the entire store has this problem there was at least 7 ppl standing at the drive through screaming at me this afternoon

Desired outcome: I want that manager fired and this resolved

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Z
12:24 pm EDT
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Taco Bell opening hours posted

On 7/22/21 at approx. 10:34 AM, I arrived at the ( New ) Taco Bell located at 6705 Eastgate Blvd, Lebanon, TN as to order some of the Best Taco's etc.---But the doors were locked, closed, even though the web site and the posted hours of operation on the locked door's state open at 10:00 AM.

Either they should change the opening hours, or have the employee's get to work early to open on time

So I drove away, upset and annoyed as I couldn't get a few Taco's plus--- so sadly I went to McDonlds instead.

Dennis Zeller
456-Stonegate Drive
Lebanon, TN 37090

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R
5:35 pm EDT
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I've been to this location 4 times now and every time it's wrong, this time I ordered 3 tacos supreme with extra sour cream, and paid for the extra sour cream as usual, guess what no sour cream again and no tomatoes either, this store should pay employees $2.50 an hour, that's all the employees are worth, I am no longer eating Taco Bell, this is crap, also...

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J
4:05 am EST

Taco Bell Why?

I literally love taco bell and for the last 50 years eat there once or twice weekly. You have systematically eliminated all my favorites. BBun Taco, enchirito, tostada, and now green sauce. Plus today I found out you don't even carry fries anymore. I'm done

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A
11:50 pm EDT
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Didn't want to serve anyone even at 10:30 when they are open till 12am. There's no excuse or reason for them to just act like they aren't there. I hate going to this nasty [censored] taco bell unless the other in town is open. There's no reason why anyone who wants a pay check should pretend there's no one at the drive thru specially if we saw you go from your car to inside.

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C
10:02 pm EDT
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I ordered two chalupas and three hard shell tacos as well as two orders of nachos from tbell on route 150 in Peoria IL. I got home and the chips were stale. The chalupas were chicken chalupas so hard we could not even bite into them. The hard shell tacos were soggy with grease and inedible. Very disappointed. We have never had such poor quality of food from...

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J
9:38 am EDT
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Went to Taco Bell yesterday we both got sick on the food, taco meat was not like it usually is, it looked like meat was ground to a paste. Joann Mooney 100 grantwood blvd apt-8 Palisades Park no 07650. This is the second time I have gone there and the food was terrible. What's going on there. Food is very bad quality lately. You need to do something about it. [protected]

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M
10:21 pm EDT

Taco Bell Food/bill

Tonight my husband and I went to the Taco Bell at 7331 103rd Jacksonville, Florida, Drive thru for dinner. July 13, 2021. Paid for our order with the debit card. Went home and ate our meal/ while digesting it suddenly occurred to me that A: there was absolutely no sauce packets/ no sour cream included w/our meal and B: we had no receipt. Knowing that we had been charged $20.00 exactly for our order I looked up the Menu and discovered that 2 crunchy tacos, 2 soft shell tacos, 1 supreme burrito, 1 nacho Bell Grande and 1 iced tea came to a whopping $12.16.

we were overcharged $7.84. My main concern was "I wonder how many customers she overcharged and did she personally pocket all the overages herself?

Desired outcome: Have the person doing drive thru cashchering after 4:30pm checked out discovering whether she is bad at her job and needs retraining or just a thief.

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C
7:38 pm EDT
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My order came folded in half, like a ball, with the chicken and cheese oozing out of the quesadilla. The wrapper was a piece of paper folded over the whole mess, but not covering my food. In fact neither item in the bag was wrapped properly and the manager said that's the way it comes now. I asked him if they serve to go orders unwrapped. "Yes" said the...

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L
2:30 pm EDT
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7/10/2021 Ordered 13 items 1x Beef Burrito 1x Cheesy Fiesta Potatoes NOT correct — NO extra potatoes, No spicy ranch dressing $2.85 1x Blue Raspberry Freeze 1x Mild Sauce Packet 1x Power Menu Bowl — Incorrect — NO extra Black beans NO extra chicken-$8.94 1x Beef Burrito 3x Chicken Chipotle Melt 1x Power Menu Bowl — Incorrect — NO — extra chicken, extra tomatoes and extra Avocado ranch — $9.06 1x Beefy 5 - Layer Burrito

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T
6:20 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

My friend and I ordered two burrito supremes. Paid $4 a piece for each. I noticed when she pulled them out of the bag that they were small. The worst part is that they tasted horrible. We had already left taco bell on Bechtle Ave. in Springfield, Ohio. I asked her if she liked hers. She said, "It was the worst burrito supreme she ever had." I told her, "Me...

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J
11:48 pm EDT

Taco Bell Gift cards on app

Ive been emailing and going through the support for over a week on trying to use the gift cards on the app. It just says gift card authorised fail or something like that, it's frustrating because I have rewards to redeem but cant actually order using the almost 60 bucks in gift cards through the app. I can pay through google pay just fine but not beingable to use the gift cards on the app sucks.

Desired outcome: just want it to work

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K
2:26 pm EDT
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The service today at Taco Bell In Belton, Texas by Walmart. It took 2 people to take my order. They got it totally wrong after repeating the order 3 x. Got to the window even more rude. No smiles kiss my [protected]@ nothing no have a good day. Went back to get my order right and the doors were locked, but sign said it was open to come in. mind you I got soaked cause...

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G
10:42 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

We ordered delivery July 7, 2021 & the food showed up looking like a hot mess. First time in our lives we have to eat tacos with a fork. Me & My husband was very upset and disappointed. It's been a few years since we haven't ate from Taco Bell. Now we remember why & it's the last time we will eat from there. Taco Bell is a waste of money. No more Taco Bell for us and we will not recommend no one to eat from Taco Bell.

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R
7:50 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

My family and I went to Taco Bell drive through (Location 4007 IH 35 S San Marcos, TX 78666) on Wednesday July 7th 2021 around 5 - 5:30pm. We were greeted by someone who sounded very bored and a bit irritated and placed our order (3 - Chicken Supreme Chalupas, 2 - Soft Tacos, 3 - Bean Burritos, 1 - Taco party pack (Soft/Hard Taco), 2 - Chicken Chipotle...

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B
2:12 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Just ordered 4 naked chicken meals and got home and one naked chicken was missing and one was very hard so I called the Taco Bell back on Harrison in Shawnee Oklahoma and jasmine d which was the cashier picked up the phone and she automatically knew it was my orders because she knew she screwed us over, she said oh I know one was hard it was the last one...

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G
9:03 pm EDT

Taco Bell Nacho party pack

I order a nacho party pack.. I pay for extra jalapeños and extra tomato.. and extra season beef.. I got nothing extra. No JALAPEÑOS at ALL! I don't know how to eat something that doesn't have the flavoring I want. It is July 4th.. I have no time to go back to the store to complain.. I am very surprised they don't check the order before giving it to us..

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About Taco Bell

Screenshot Taco Bell
Taco Bell is a fast-food chain that specializes in Mexican-inspired cuisine. Founded in 1962 by Glen Bell, the restaurant has grown to become one of the largest fast-food chains in the world. With over 7,000 locations in more than 30 countries, Taco Bell is known for its affordable and tasty menu items that cater to a wide range of tastes and preferences.

The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.

In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.

Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.

Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.

Overview of Taco Bell complaint handling

Taco Bell reviews first appeared on Complaints Board on Sep 22, 2006. The latest review Slow customer service in drive thru over 1 hour wait was posted on Apr 16, 2024. The latest complaint sarcastic service was resolved on Sep 22, 2019. Taco Bell has an average consumer rating of 1 stars from 2481 reviews. Taco Bell has resolved 83 complaints.
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  1. Taco Bell contacts

  2. Taco Bell phone numbers
    +1 (949) 863-4000
    +1 (949) 863-4000
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    +1 (949) 863-4500
    +1 (949) 863-4500
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    +1 (651) 457-1855
    +1 (651) 457-1855
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    Manager
    +1 (949) 863-3915
    +1 (949) 863-3915
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    Licensing Agent
    More phone numbers
  3. Taco Bell emails
  4. Taco Bell address
    1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
  5. Taco Bell social media
Taco Bell Category
Taco Bell is related to the Fast Food Chains category.

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