Menu
Write a review
File a complaint
Taco Bell Profile

Taco Bell

www.tacobell.com

Learn how the rating is calculated

1.1

Overall reputation rating based on reviews and complaints

Taco Bell has an overall reputation rating of 1.1/5 based on 2 reviews and 2485 complaints, indicating that the majority of fast food enthusiasts are dissatisfied with their meals.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Taco Bell Complaints Page 18 of 125

ComplaintsBoard
J
4:05 am UTC

Taco Bell Why?

I literally love taco bell and for the last 50 years eat there once or twice weekly. You have systematically eliminated all my favorites. BBun Taco, enchirito, tostada, and now green sauce. Plus today I found out you don't even carry fries anymore. I'm done

Read full complaint
Hide full review
ComplaintsBoard
A
11:50 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Didn't want to serve anyone even at 10:30 when they are open till 12am. There's no excuse or reason for them to just act like they aren't there. I hate going to this nasty [censored] taco bell unless the other in town is open. There's no reason why anyone who wants a pay check should pretend there's no one at the drive thru specially if we saw you go from your car to inside.

Read full complaint
ComplaintsBoard
C
10:02 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered two chalupas and three hard shell tacos as well as two orders of nachos from tbell on route 150 in Peoria IL. I got home and the chips were stale. The chalupas were chicken chalupas so hard we could not even bite into them. The hard shell tacos were soggy with grease and inedible. Very disappointed. We have never had such poor quality of food from...

Read full complaint
ComplaintsBoard
J
9:38 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Went to Taco Bell yesterday we both got sick on the food, taco meat was not like it usually is, it looked like meat was ground to a paste. Joann Mooney 100 grantwood blvd apt-8 Palisades Park no 07650. This is the second time I have gone there and the food was terrible. What's going on there. Food is very bad quality lately. You need to do something about it. [protected]

Read full complaint
ComplaintsBoard
M
10:21 pm UTC

Taco Bell Food/bill

Tonight my husband and I went to the Taco Bell at 7331 103rd Jacksonville, Florida, Drive thru for dinner. July 13, 2021. Paid for our order with the debit card. Went home and ate our meal/ while digesting it suddenly occurred to me that A: there was absolutely no sauce packets/ no sour cream included w/our meal and B: we had no receipt. Knowing that we had been charged $20.00 exactly for our order I looked up the Menu and discovered that 2 crunchy tacos, 2 soft shell tacos, 1 supreme burrito, 1 nacho Bell Grande and 1 iced tea came to a whopping $12.16.

we were overcharged $7.84. My main concern was "I wonder how many customers she overcharged and did she personally pocket all the overages herself?

Desired outcome: Have the person doing drive thru cashchering after 4:30pm checked out discovering whether she is bad at her job and needs retraining or just a thief.

Read full complaint
Hide full review
ComplaintsBoard
C
7:38 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My order came folded in half, like a ball, with the chicken and cheese oozing out of the quesadilla. The wrapper was a piece of paper folded over the whole mess, but not covering my food. In fact neither item in the bag was wrapped properly and the manager said that's the way it comes now. I asked him if they serve to go orders unwrapped. "Yes" said the...

Read full complaint
ComplaintsBoard
L
2:30 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

7/10/2021 Ordered 13 items 1x Beef Burrito 1x Cheesy Fiesta Potatoes NOT correct — NO extra potatoes, No spicy ranch dressing $2.85 1x Blue Raspberry Freeze 1x Mild Sauce Packet 1x Power Menu Bowl — Incorrect — NO extra Black beans NO extra chicken-$8.94 1x Beef Burrito 3x Chicken Chipotle Melt 1x Power Menu Bowl — Incorrect — NO — extra chicken, extra tomatoes and extra Avocado ranch — $9.06 1x Beefy 5 - Layer Burrito

Read full complaint
ComplaintsBoard
T
6:20 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My friend and I ordered two burrito supremes. Paid $4 a piece for each. I noticed when she pulled them out of the bag that they were small. The worst part is that they tasted horrible. We had already left taco bell on Bechtle Ave. in Springfield, Ohio. I asked her if she liked hers. She said, "It was the worst burrito supreme she ever had." I told her, "Me...

Read full complaint
ComplaintsBoard
J
11:48 pm UTC

Taco Bell Gift cards on app

Ive been emailing and going through the support for over a week on trying to use the gift cards on the app. It just says gift card authorised fail or something like that, it's frustrating because I have rewards to redeem but cant actually order using the almost 60 bucks in gift cards through the app. I can pay through google pay just fine but not beingable to use the gift cards on the app sucks.

Desired outcome: just want it to work

Read full complaint
Hide full review
ComplaintsBoard
K
2:26 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The service today at Taco Bell In Belton, Texas by Walmart. It took 2 people to take my order. They got it totally wrong after repeating the order 3 x. Got to the window even more rude. No smiles kiss my [protected]@ nothing no have a good day. Went back to get my order right and the doors were locked, but sign said it was open to come in. mind you I got soaked cause...

Read full complaint
ComplaintsBoard
G
10:42 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We ordered delivery July 7, 2021 & the food showed up looking like a hot mess. First time in our lives we have to eat tacos with a fork. Me & My husband was very upset and disappointed. It's been a few years since we haven't ate from Taco Bell. Now we remember why & it's the last time we will eat from there. Taco Bell is a waste of money. No more Taco Bell for us and we will not recommend no one to eat from Taco Bell.

View 0 more photos
Read full complaint
ComplaintsBoard
R
7:50 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My family and I went to Taco Bell drive through (Location 4007 IH 35 S San Marcos, TX 78666) on Wednesday July 7th 2021 around 5 - 5:30pm. We were greeted by someone who sounded very bored and a bit irritated and placed our order (3 - Chicken Supreme Chalupas, 2 - Soft Tacos, 3 - Bean Burritos, 1 - Taco party pack (Soft/Hard Taco), 2 - Chicken Chipotle...

Read full complaint
ComplaintsBoard
B
2:12 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Just ordered 4 naked chicken meals and got home and one naked chicken was missing and one was very hard so I called the Taco Bell back on Harrison in Shawnee Oklahoma and jasmine d which was the cashier picked up the phone and she automatically knew it was my orders because she knew she screwed us over, she said oh I know one was hard it was the last one...

View 0 more photos
Read full complaint
ComplaintsBoard
G
9:03 pm UTC

Taco Bell Nacho party pack

I order a nacho party pack.. I pay for extra jalapeños and extra tomato.. and extra season beef.. I got nothing extra. No JALAPEÑOS at ALL! I don't know how to eat something that doesn't have the flavoring I want. It is July 4th.. I have no time to go back to the store to complain.. I am very surprised they don't check the order before giving it to us..

Read full complaint
View 0 more photos
Hide full review
ComplaintsBoard
K
1:50 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My crunch wrap barely had any meat in it. I ordered a diet Pepsi and got a mountain Dew. Very very poor quality. I will never eat or order from this Taco Bell again. The Crunch Wrap was disgusting. It is like the workers did not care about quality. They just wanted to rush the order out. This incident took place on July 1rst around 8 PM PST. My order wa...

Read full complaint
ComplaintsBoard
J
7:23 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Joe Carbonaro 1412 Arblay Place Loganville, GA 30052 [protected] On June 22, 2021, I spent 20 minutes in drive-thru line and only moved one car. Since there were at least 5 cars in front of me I decided to go in and order. Kiosks did not work. Went to counter and after placing order was told "Oh, by-the-way only cash inside" Asked for the manager and...

Read full complaint
ComplaintsBoard
J
9:06 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My daughter was scheduled to work at 6:45 am today 6/20/2021 there were no one to open nor did anyone contact her and said they were running late. She called me @7:41 a.M. & Informed me she was still waiting on someone to come to open the store, I picked her up at 8 am. There still wasn't no one there to open the store within the 1 year she has been working...

Read full complaint
ComplaintsBoard
M
6:29 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Taco Bell buritto supreme

I was freezing cold when I literally work across the street and i said no onions/sauce and they had both. I would like a new one the way I wanted it warm if not hot.

Desired outcome: new burrito

Read full complaint
Hide full review
ComplaintsBoard
B
10:49 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Birnam Woods location in spring Texas is a joke, in the last 3 months we have gone and tried to order something and they never have what we are trying to order. How do you run out of chips at a taco bell? This happened on 6-14-21 at 9:30pm. Please get it together, we are trying to cure cancer here, just fast food tacos

Read full complaint
ComplaintsBoard
H
9:11 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Went to my local Taco Bell in Cut off, La and ordered a Nacho Grande Party Pack and what I received looks like a health hazard of nothing heated! My chicken quesadilla was missing the sauce that goes on it, and also my chicken chipotle melt. $20 in food that had both my girlfriend and I am gagging. How much more of this in fast food industry is getting to a...

View 0 more photos
Read full complaint
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Taco Bell Category
Taco Bell is ranked 3 among 57 companies in the Fast Food Chains category