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Taco Bell
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2245 complaints
83 resolved 2162 unresolved
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A
4:32 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

okay i ordered a nacho bell grande BOX and i said it 3 times when i was speaking made it very clear i wanted the box and you guys gave me the regular nacho bell grande so that's only 1 problem then i come home and get my food and and find that you guys didn't put any sour cream on my nachos. Also you barley put any beef and refrained beans on my nachos.

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L
1:09 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Arrived at Taco Bell window to pay I greeted the person and she just stared at me didn't respond. Paid for my food, when I left and arrived at my destination I looked in my bag and she didn't provide a straw for my drink she also didn't offer sauces. But the worst part is that I ordered the chalupa combo and one was as hard a bat the other was unwrapped and...

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Z
11:49 am
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I wmet to your ocala location on the 13th of October and i was not impressed. I ordered two chalupa cravings boxes and they were cold. Also ordered two burrito supremes and neber recived those and also got charged for an extra burrito i did not receive. They tried to give us the peopke behind us food. They were all rude and very unorganized. I am so upset that it wasnt corrected.

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ADVERTISIMENT
R
2:57 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Last couple of time we bought food from driving window, and found one or two items less. Yesterday since I know this fact I checked number of items ordered there in parking lot and found one item less. Of course they gave it when we went again to the window.Can you please look into this fact, as when we take home and find number of items less, we are very upset. Me emai: [email protected]

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T
9:41 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have a complaint about Taco Bell 033462. I arrived at this location at 7:28 tonight and it literally took until 8:12 to get to the window and pay. There were only 8 or so cars in front of me and none of them had big orders because I watched every car in front of me get their food. After I paid it took until 8:28 to get 5 tacos, 1 chalupa and a nacho...

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V
3:00 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On october 13, 2019 I went to the drive thru for lunch against my better judgment. I have had issues with service at this taco bell before. I thought I would give them another chance. Never again!! The service is awful, the store is dirty. The lady that took my order didn't ask specifics about what I wanted, just assumed. I ordered the nachos lunch special...

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J
6:49 pm

Taco Bell - menu special unavailable!

Your company advertises a $5.00 special every month. I've been there when the special was advertised for Grande Nachos Box for the last 2 times at the Eldorado, AK 71730 location. Each time I was there they stated they did not have chips and they were waiting for the "truck" for delivery. I also went to the location in Minden, Louisiana and got the same reply. Why do you advertise on national TV when you don't have the product and whoever heard of a Taco Bell that doesn't have chips? What's with you guys? No wonder you have horrible reviews! Pat Brantley

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S
4:20 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a Crunchwrap combo. The Crunchwrap was old and not cooked. Tasted moldy. I have eaten them before and as soon as I tasted it it left a nasty taste in my mouth. Maybe a tablespoon of meat and a lot of lettuce. Was at work so was not able to return. I also ordered a lemonade, told me the machine was down. When I got to the window there was a...

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D
6:53 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I work in the drive thru industry so I understand the challenges often faced by fast food restaurants. This restaurant is very poorly managed especially during the dinner/late night time of day. I just spent 25 minutes waiting on dt line (i could not get out of the line or I would have) when I finally got to the menu I was very rudely informed that they had...

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ADVERTISIMENT
R
5:28 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been frequenting this store for many months but the weather has just gotten colder. I am 68 years old and when it's too cold my hands freeze up so that I really cannot use them, for awhile. I cannot even get into my pockets to pay for something as my fingers become so numb I cannot use them, till I warm them up. A hot cup of coffee works just fine...

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B
10:38 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Online I was able to place my mobile order to be picked up by 10:15 am. On the app it states the hours of operation for this location are 10am-9pm. I get to the counter and the manager shouts "we ain't open". I explained that I had a mobile order and that online it says that the restaurant is open... the manager then says "I know I see ya order, we ain't...

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R
11:37 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

i ordered a cheese quesadilla and i had to repeat it several times, when i finally got my food i started eating because i was hungry and i soon realized it was chicken. i have a severe intolerance to meat and i ended up throwing up for hours. partially because of my intolerance and partially because i was disgusted, because i have been vegetarian since i...

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F
6:48 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

While taking your online "training class" for your company, I remember there being no classes on mental health. Your company does not understand mental health or accomodate people who have a disability. Sexual harassment also needs to be addressed more in your training classes. Maybe there should be an in-class session about sanitation too. Also, have a...

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D
12:26 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I work at Olive Garden, love to pick up something to eat on my way home. I order 2-3 steak tacos, and they are cold. I live 2-3 minutes from the store. This weekend I went 3 times, finally the third time, I told the girl. Please make the tacos hot, the cheese isn't even me!ted. I would really love to have hot food! My dates are 10/4-10/6. Plus, they never give me sauce packets!

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ADVERTISIMENT
T
9:18 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Saturday 10/5/2019 at about 8pm I placed my order (order no 330716). Although there was only one car behind me I was told to park and wait...which I did for about 10-15 mins. Nobody came out with my order so I finally went in and asked about it...it was in a bag sitting on the counter. The girl handed it to me without even an apology. It was barely warm...

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J
8:16 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sunday, October 6 at 7 pm I went through the drive thru window and was given all my items in one bag, i had ordered a chalupa box but there were not boxes so everything was placed together in a bag along with the rest of my order. I was told to hold on there was 1 more item, then the guy came back to the window and told me everything was in the bag so i...

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L
7:01 pm

Taco Bell - high prices

Remember when they were $1.00?
Then...$1.29...$1.49...$1.79 - I quit going.
The Breakfast Jack. The thinnest slice of ham?, One overcooked egg, cheese on a small bun. Simple
I heard they jacked the price some more. I went to have one today-$2.79 !
Yikes!
Still the same as it was for $.99...
Good bye taco Bell. Spend your profits on your goofy advertising firm. The One-Trick-Pony ping ball man show, LLC.

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D
1:07 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to this location on 10/4/2019 and was greeted very appropiatley untill another man approached the counter and destincly heard the front counter and man state comments of slander/defamation that I have to make sure this loser is happy, and that I talk to myself that I more often may sing a song or more often on my phone that is bluetooth. I wa...

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V
9:10 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am very disappointed we went to Taco Bell and we had ordered several items over 15 dollars the gordita was was stuck to the wrapper we had also ordered taco Supremes the tomatoes on the taco supreme looked like they were old they were almost brown we are very disappointed as well as we're my kids because we do eat often at Taco Bell. This should not...

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K
8:10 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been going to this Taco Bell for 6 years. Suddenly the entire staff is gone. The menu has shrunk by half. I ordered the Nachos Grande box. They charged me $5.99 for the $5.00 box. If it's a $5.00 box why are they charging $5.99 for it?? The ground beef was orange, tough and tasted horrible. The chips were bland and flavorless. These were the worst...

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