Taco Bell’s earns a 1.1-star rating from 2 reviews and 2474 complaints, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Customer Service
I visited the Taco Bell at 1241 Standiford Ave, in Modesto CA on 3-17-21 at 5:58 am. I ordered breakfast and the attendant said that they weren't serving breakfast until 6:00 am. I responded and said that you know by the time I get up to the window it will be paste 6:00 am. Then they said that they were not serving eggs because they weren't ready. How says they serve breakfast at 6:00 am and not have it pre-paired at the time they say. Don't advertise breakfast if you can't do it. I will not go to this Taco Bell anymore for the way the attendant acted. They could of said that we will whip you some up or something. What happened to customer service? Customer used to be always right. Fast food in general is loosing it's flair.
Desired outcome: Start going back to great customer service and keep your promises. If you say you are serving breakfast at 6:00 am than do it.
Service or no service given at all
I went to the Taco Bell on 3/13/21 at the address below @ 8:15 PM. My grandson and I stood at the counter for 10 minutes. At least 3 employees looked at us and didn't say a word. Not even "I'll be with you as soon as possible" Nothing. One was an older lady wearing glasses who came to the register right in front of us, got a slip of paper and ignored our...
Read full review of Taco BellI miss Mexican pizzas
Why did Taco Bell do away with the popular Mexican pizza. I have been ordering the Mexican pizza for many years and I'm very disappointed that you removed it from your menu. I live in New Orleans and we have a lot of delicious foods to choose from but nothing compares to the Mexican pizzas. When I'm in the drive through, I alway hear people before and after me order Mexican pizzas. I really miss this item! Please bring it back.
Service - employee asks customer for more $
March 9, 2021 at the New Taco Bell drive thru - in Carlsbad, NM on Canal street. 6:00 pm MT The Employee takes our order which totals to $6.32... Employee proceeds to request if we'd like to round to $7.00 she states the extra money is toward a scholarship. At the window, I (the customer), start to inquire about the scholarship in which the employee...
Read full review of Taco BellClermont, FL Taco Bell on hwy 27
Closed pick up window despite saying it was till 10pm Drive through didn't have any meat and offered steak. No other options. This was after placing my order 10 minutes earlier. App said food was ready and it wasn't The staff needs to be either fired or handled. Waste of my time and I want my money and gift cards for the incredible incompetent staff and...
Tostadas
Drove over 30 miles to get my favorite item... Tostadas... Extremely disappointed at the drive thru that tostadas were no longer on the menu! This is ridiculous! The so called stupid new items have taken the priority over the basic stand items that people really want! The company has lost yet another faithful customer! Bring back tostadas... Please!
Training
Horrible service from the get go. Woman hands me my drink with my credit card wrapped in my receipt all at the same time and wonders why I can't get my hand around it. Dam near spills it in my car. I ordered a meal with 2 food items and asked for hot sauce. I was given 1 package. No napkins. The taco was okay but I think that they made the burrito the night...
Read full review of Taco BellBring back the Mexican pizza
Mexican pizza was the only awesome thing you had in the menu! Bring it back. I will never go to a Taco Bell again unless it returns.
Desired outcome: Bring back Mexican pizza
My mobile order
I am a long time customer at the city line avenue location in Philadelphia, Pa. Unfortunately on 2/23/21 the employee came to the pick up window with an attitude. She was very rude at the pick up window to all 4 of us waiting for our orders. Not only did the wait take more than 15 minutes but they also gave me the wrong food and was very short with all of the customers at the pick up window. Highly dissatisfied.
Read full review of Taco BellService, food & drink, drive thru wait time.
Visited the Middletown, Delaware Taco Bell [drive thru only open]. Time of arrival: 2:15pm. Time we were finally able to leave the drive thru: 2:53pm. Yes, a 48 minute wait. Unacceptable. Drive thru attendant explained they had only 2 people working. Manager not on premises. NO ICE AVAILABLE FOR DRINKS. Ordered 2 chicken quesades. One had no sauce, only...
Read full review of Taco BellService and food
My wife just went to taco bell and order 3 taco supreme, 2 regular tacos, 1 bean burrito and chips and cheese. When wife got handed bag and started looking to make sure all items were in the bag. The girl open window and told my wife it's all there with a snide remark. When wife gets home it wasn't all there. No bean burrito and no chips and cheese so she...
Read full review of Taco Bellchalupa's
I went to the Seaside CA Taco Bell ordered 6 chalupa's supremes. Three without tomatoes these 3 meat were not seasoned, no sour cream, very little lettuce, some kind of white cheese. For $25.00 your products are a rip off you should be ashamed for trying to pass this off. Debbie Vaughn
Product and manager knowledge
My name is Brian Nagel, a continual patron of the Hartford W.I., taco bell. I order online, as I am a disabled combat vet. My orders are delivered through Door dash. Starting late last year, 2020, I started receiving my burritos which I ordered from Taco Bell with certain items, including red sauce, missing the red sauce. I did not want to start a fu...
Read full review of Taco BellI just drove through the Taco Bell on Big Bend Blvd. St.Louis, Mo 63143....
I asked the person in the drive through for a #5 with no sour cream, I received a broken, soggy taco with about 1/4 of sour cream ALL over it like a toddler had made the taco, the Nachos also had sour cream in the middle also, a 1/4 cup and more to the right side that had clearly been scooped away, but left a layer of sour cream on most of the chips, it had...
Read full review of Taco BellHard tacos
Today I ordered 4 regular hard beef tacos from the drive through. When I got home the shells were soft, broken, soggy, and very little filling. This is the 2nd time I ordered from this location with the same problem. I used to visit this location every sunday the staff knew me and what I usually order. I never had a problem with the product. The staff...
Read full review of Taco BellThis person should be reprimanded and possibly fired.
At 7:20PM at tacobell in Walmart retail area, ordered Burrito Supreme, They gave me something else because there was no sour creme, no tomatoes. Went back 5 minutes later and they would not make things right, a male manager with black painted fingernails came to drive thru window with attitude like I was lying, like I am making the story up & not willing to...
Read full review of Taco BellNot receiving items that I order
Yes I went to the Taco Bell in Sunbury Ohio on 117 3 C Highway it was 7:30 in the evening on Thursday January 14th. I had placed an order through the drive-through the employee asked me if everything was correct on the screen it was. I live 15 minutes from the store once I got home I noticed that I was missing six items from my order. Three hard taco...
Read full review of Taco BellBreakfast crunch wrap
Every time I go to Taco Bell my order is not right. I order 6 or 7 breakfast crunch wraps. I order one of those without Cheese and I even make sure the screen is correct. They label the bag no cheese and let me know when I get the bag that they labeled the one with no cheese. I have a co-worker that is severely allergic to dairy. We live about 20 minute...
Read full review of Taco BellMenu changes
Hi, I have been a loyal taco bell customer forever but you have lost me as a customer since you removed literally all of my favorite items (mexican pizza, tostada, nachos supreme) from your menu. Taco bell was my favorite fast food and I would eat there around twice a week but I haven't been back since you removed my favorites and don't plan on going back anytime soon.
Desired outcome: Bring back menu items or good riddance.
rancid oil
On 1/7/21 at approximately 1:05 pm I visited the Taco Bell located at 600 Rt. 92 W., Kearney, MO 64060, phone # [protected]. This was a drive-thru visit. It took 15 minutes to get to the window, with only two cars in front of mine. I ordered a burrito supreme & an order of cinnamon twist. When I started eating my meal my 1st bite was of a cinnamon twist which had been prepared using rancid oil. The taste is still lingering! After a hour of trying to call the store the woman who picked up told me that only 2 people were working & then she hung up on me. The food was awful, as well as her attitude.
Desired outcome: I'd like my money back.
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Taco Bell Contacts
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Taco Bell phone numbers+1 (949) 863-4000+1 (949) 863-4000Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number 2 2 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number+1 (949) 863-4500+1 (949) 863-4500Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4500 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4500 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-4500 phone number 1 1 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4500 phone number+1 (651) 457-1855+1 (651) 457-1855Click up if you have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone numberManager+1 (949) 863-3915+1 (949) 863-3915Click up if you have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone numberLicensing Agent
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Taco Bell emailstbmobileappteam@yum.com100%Confidence score: 100%Supportmedia@tacobell.com92%Confidence score: 92%Communication
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Taco Bell address1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
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Taco Bell social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Taco Bell contacts
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