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McDonald's Profile

McDonald's

www.mcdonalds.com

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1.6

Overall customer rating from reviews and complaints

McDonald's earns a 1.6-star rating from 45 reviews and 2908 complaints, showing that the majority of fast-food enthusiasts are dissatisfied with dining experience.

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McDonald's Complaints Page 15 of 146

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McDonald's Una pena

Para que una App que te lleva a un navegador tradicional para hacer el pedido, que pide de nuevo autenticación y que no hace nada diferente a ir al website normal. Mala experiencia de usuario

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McDonald's Desgraça

Pensa numa desgraça de APP feito por umjumento incopentente ,
Corno desgraçado desenvolva um lixo de App onde se possa fazer a desgraça de um pedido lixo desgraçado burro , vá estudar BURRO .

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McDonald's Pésimo

Dos horas esperando el pedido y no llegó estamos intentando llamar al numero que sale en la app y nadie contesta cero recomiendo que compren por aqui no sabemos que onda con la comida o la plata

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McDonald's Keep it simple, put the checkout bag back

The newest update eliminated the bag to check out, if you would stop changing options, and keep it as simple as possible. It would eliminate the need for future updates. Keeping it simple, Stupid!

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McDonald's Unable to use

This app works occasionally. The tutorial for the rewards keeps popping up and there is no way to exit. Several times now I’ve been able to use a deal because I can’t get out of the stupid tutorial

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McDonald's Complaint about McDonald in toa baja / levittown Puerto Rico

McDonald de toa baja / levittown the worst ! This is not the first time that this restaurant runouts of products and the manager in charge refuse to exchange the product that they don’t have for another

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McDonald's WHY

So this app works on my phone but why not on my grandmas phone it’s really wierd so please fix this for iPhone 7 and make a USA language for iPhone 6 if you don’t do it I will give this a 1 star so you better fix it

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McDonald's Terrible app. Tells me I’ve used deals I haven’t used

Won’t allow me to use daily deals I’ve used yesterday. Also using deals at window sometimes tells me I have to wait 15 minutes before using the deal as if I just used a deal when I haven’t. Terrible app, should get fixed…

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McDonald's Ridiculous

What a waste of time. They don’t allow you to use a password. You have to verify through email every time you want to use. Why aggravate your customers? It should be easy to spend money at McDonald’s with their app. Not so here.

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McDonald's Notificación que no se va

Me sale en el app que tengo una notificación que no se va. Ha pasado más de un año y sigue ahí. He hasta borrado el app y bajarlo otra vez y sigue apareciendo. Primero fue por los whatsapp stickers y ahora verifico todo y sigue ahí.

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McDonald's Cannot Sign-in To Existing Account

I’ve been using the app for years without issues. Then stopped showing Deals. Decided to remove and reinstall app. Now it won’t allow me to sign-in and register my device. I’m tech savvy, but this is ridiculous. Great app when works and signed in.

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McDonald's NO CUMPLEN LO QUE PROMETEN

Tenía dos cupones que recibí por compras en el Auto Mac que demoraron más de 60 segundos en entregar y los vine a redimir, me dicen que no son válidos los cupones para la hamburguesa cuarto de libra. No hay respeto por el consumidor y hacen falsas promesas

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McDonald's One star for deals, -4 for everything else

This app is consistently failing. Now there is no cart to check out. I assume this is since the last update. Do you not realize that orders cannot be placed through the app? Or perhaps this is another ploy as with the menu pricing that is anything but consistent!

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Sarah paton
Mont Vernon, US
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Aug 13, 2023 12:25 pm EDT

On Aug 7 at about 530pm I went to mcdonalds my husband and daughter the staff was in the back literally screaming to the point I couldn't hear my daughter talking to me . I waited a 25 min for my food before was even served it to listen to staff screaming at one another I will never eat there again!

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4:19 am EDT
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Personal injury report Attached are details of my accident on 06-07-2023 at McDonald's at 20922 U.S. Highway 23N Duffield, VA. 24244 An incident report was filed by Black Diamond management on scene. I went into your restroom and had to wait for handicap stall. When young man exited I went in immediately. As he left? He turned out all the light...

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11:15 pm EDT
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I ordered a crispy sandwich, off the app and did a mobile pickup and came to the drive-thru told my number rf84 I believe it was it's definitely on my account red [protected]@gmail.com. The sandwich was old. The chicken on the sandwich was the size of half the bread and burnt n old. The fries were not hot. I did get the ranch that I was asked for a napkin so I...

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10:45 pm EDT
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June 11th 23 at 5 ish. I ordered large iced mocha coffee. She takes my money then runs away for 5 minutes, then comes back and tells me they can't make my coffee because machine is down. This happens every time I go to this mcdonalds no matter what time of the day. So what I want to know is, if coffee machine is down why do they let you order coffee? If...

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11:16 am EDT
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*WARNING!* Everytime I order my food they complain, and cuss about the size of my order. Mind you, I have 4 kids. I'm feeding 6 people. Instead of reprimanding the employees for their complaining and cussing of my order,they want to come at me, because I verbally return what I am given. DO NOT COME TO THIS RESTAURANT! There is another McDonald's just one...

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11:04 am EDT
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I arrived at the Russellville, Alabama restaurant to pickup my online order via curbside service at 7:30 pm. At 8 pm, after having not received my order, I went into the restaurant to check on it. I was greeted by the cashier who told me they were behind on orders. She did not ask for my order number or what I had ordered, she just turned and left the...

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8:38 pm EDT
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I have complained about this restaurant 4 times, so now I want to write corporate. This McDonalds today, told me to pull over to wait for my order. I waited over 30 minutes for the food. The food was cold so I dont know what I was waiting for. When the employee brought the food, she was rude and forgot my frappe. I had to wait another 20 minutes for the...

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6:48 am EDT

McDonald's McDonald’s chilli cheese double medium meal

I ordered a McDonald’s chilli cheese double medium meal with a water melon mcFizz but they gave me a regular meal. After I paid for the medium meal. I was in an Uber at the drive thru so I didn’t check my meal I just took it until I realised this when I got home. I saw the size of the chips. They were the small box. Also, the chips inside were too small

Desired outcome: Replace it please. I was already having a terrible day

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McDonald's Category
McDonald's is ranked 1 among 57 companies in the Fast Food Chains category