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McDonald's

www.mcdonalds.com

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1.6 45 Reviews 2902 Complaints
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McDonald's Complaints Page 15 of 146

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McDonald's WHY

So this app works on my phone but why not on my grandmas phone it’s really wierd so please fix this for iPhone 7 and make a USA language for iPhone 6 if you don’t do it I will give this a 1 star so you better fix it

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McDonald's Terrible app. Tells me I’ve used deals I haven’t used

Won’t allow me to use daily deals I’ve used yesterday. Also using deals at window sometimes tells me I have to wait 15 minutes before using the deal as if I just used a deal when I haven’t. Terrible app, should get fixed…

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McDonald's Ridiculous

What a waste of time. They don’t allow you to use a password. You have to verify through email every time you want to use. Why aggravate your customers? It should be easy to spend money at McDonald’s with their app. Not so here.

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McDonald's Notificación que no se va

Me sale en el app que tengo una notificación que no se va. Ha pasado más de un año y sigue ahí. He hasta borrado el app y bajarlo otra vez y sigue apareciendo. Primero fue por los whatsapp stickers y ahora verifico todo y sigue ahí.

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McDonald's Cannot Sign-in To Existing Account

I’ve been using the app for years without issues. Then stopped showing Deals. Decided to remove and reinstall app. Now it won’t allow me to sign-in and register my device. I’m tech savvy, but this is ridiculous. Great app when works and signed in.

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McDonald's NO CUMPLEN LO QUE PROMETEN

Tenía dos cupones que recibí por compras en el Auto Mac que demoraron más de 60 segundos en entregar y los vine a redimir, me dicen que no son válidos los cupones para la hamburguesa cuarto de libra. No hay respeto por el consumidor y hacen falsas promesas

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McDonald's One star for deals, -4 for everything else

This app is consistently failing. Now there is no cart to check out. I assume this is since the last update. Do you not realize that orders cannot be placed through the app? Or perhaps this is another ploy as with the menu pricing that is anything but consistent!

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Sarah paton
Mont Vernon, US
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Aug 13, 2023 12:25 pm EDT

On Aug 7 at about 530pm I went to mcdonalds my husband and daughter the staff was in the back literally screaming to the point I couldn't hear my daughter talking to me . I waited a 25 min for my food before was even served it to listen to staff screaming at one another I will never eat there again!

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4:19 am EDT
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Personal injury report Attached are details of my accident on 06-07-2023 at McDonald's at 20922 U.S. Highway 23N Duffield, VA. 24244 An incident report was filed by Black Diamond management on scene. I went into your restroom and had to wait for handicap stall. When young man exited I went in immediately. As he left? He turned out all the light...

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11:15 pm EDT
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I ordered a crispy sandwich, off the app and did a mobile pickup and came to the drive-thru told my number rf84 I believe it was it's definitely on my account red [protected]@gmail.com. The sandwich was old. The chicken on the sandwich was the size of half the bread and burnt n old. The fries were not hot. I did get the ranch that I was asked for a napkin so I...

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10:45 pm EDT
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June 11th 23 at 5 ish. I ordered large iced mocha coffee. She takes my money then runs away for 5 minutes, then comes back and tells me they can't make my coffee because machine is down. This happens every time I go to this mcdonalds no matter what time of the day. So what I want to know is, if coffee machine is down why do they let you order coffee? If...

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11:16 am EDT
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*WARNING!* Everytime I order my food they complain, and cuss about the size of my order. Mind you, I have 4 kids. I'm feeding 6 people. Instead of reprimanding the employees for their complaining and cussing of my order,they want to come at me, because I verbally return what I am given. DO NOT COME TO THIS RESTAURANT! There is another McDonald's just one...

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11:04 am EDT
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I arrived at the Russellville, Alabama restaurant to pickup my online order via curbside service at 7:30 pm. At 8 pm, after having not received my order, I went into the restaurant to check on it. I was greeted by the cashier who told me they were behind on orders. She did not ask for my order number or what I had ordered, she just turned and left the...

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8:38 pm EDT
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I have complained about this restaurant 4 times, so now I want to write corporate. This McDonalds today, told me to pull over to wait for my order. I waited over 30 minutes for the food. The food was cold so I dont know what I was waiting for. When the employee brought the food, she was rude and forgot my frappe. I had to wait another 20 minutes for the...

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6:48 am EDT

McDonald's McDonald’s chilli cheese double medium meal

I ordered a McDonald’s chilli cheese double medium meal with a water melon mcFizz but they gave me a regular meal. After I paid for the medium meal. I was in an Uber at the drive thru so I didn’t check my meal I just took it until I realised this when I got home. I saw the size of the chips. They were the small box. Also, the chips inside were too small

Desired outcome: Replace it please. I was already having a terrible day

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1:03 am EDT
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According to the website this location for McDonald’s is set to be 24hrs. I placed an order online and proceeded to try and get my food I paid for I waited 20 minutes both knocking on the window and honking until someone came and told me they were closed. I then asked for the manager she walked passed the window two times ignoring me. After calling the phone mid conversation she hung up on me.

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5:50 pm EDT
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McDonald's My order wasn't all there

Yeah my order was messed up and when I went up and talked to the store manager he trade saying that we were lying when we weren't we looking back right away to see if we had everything the first thing that we noticed that we did not get those are soda and the second thing that we noticed that we did not get was and when we went told him about it he did not even want to listen to us tell us was that we were lying about our order of being messed up I told him to look on the cameras he did not want to even do it because no I know that it was all there when he did not know that everything was there he tried making it seem like we ate it when we didn't he does not have no good customer service skills or he should not be the manager of he is judgmental & racist too and when we first got here there was a bug on the one of the tables that we first sat at

Desired outcome: And Dad come of it keeps not even want to fix the problem he just wanted to make it worse

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11:12 am EDT
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McDonald's Double quarter pounder with cheese

Went to mc donalds last night for dinner / my hamburger was so gross i had to through it away . When i called to complain to the manager he said here was nothing he could do and hung up the phone . The hambugers must have been in the (uhc) / universal holding cabinet for way too long . Ive worked for mc donalds through a second hand company for years . I have never been so rudely talked to by anyone from mc donalds . You have lost a customer for life and everyone i tell this story to.

Mc donalds once was a american restaurant / but now is a joke that has employed a bunch of people the have no respect for the customer .

Ray kroc would be rolling over in his grave

richard pfluger

e mail address : [protected]@comcast.Net

thank you !

Desired outcome: A FRESH SANDWICH THAT I PAYED 14 DOLLARS FOR / THATS IT

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12:39 pm EDT
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McDonald's Incorrect order, again

On 06/02/2023 at 5:17 pm I went through the drive-thru at store #123, russell pkwy, warner robins, ga 31088. I ordered 2quarter pounder w/cheese, onions, and mayo. I received 2 quarter pounder w/cheese, pickles, and mayo. Also medium fries were cold and limp. Lastly lg. Unsweet tea and got a sweet tea. This is not the first instance. I called to speak to a manager, waited 23 min. And I finally hung-up.

At the very least, I should receive a free meal. Thanks in advance. I look foward to hearing from you.

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3:47 pm EDT
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McDonald's Bait & switch sign

Today, 6/2/23, I stopped at McD for a soda. The McDonald's sign right at the entrance to turn in says "$1 soft drinks all sizes". But when I ordered it was $1.38. The manager would not honor the sign. He said there are many signs like that that are wrong but haven't been changed. Well, that's not the customer's fault. If that's what the sign says, they should honor that information.

That's why I turned in.

That's bait & switch.

The McDonald's is on 250 Highland Avenue, Seekonk, MA 02771

[protected].

Desired outcome: I don't want the manager to get in trouble. I want the company to give them permission to honor those signs. And I want a gift certificate for a free soda.Thank you.Deborah [protected]@gmail.com

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3:51 pm EDT
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McDonald's Service

We came to mcdonalds, picked the eat out option and hence waited more than 40min for our food. We ordered the snack box

The customers that ordered after us was helped first. The staff was unhelpful and rude.

When we went to the counter and asked about our order no one knew that there was An order for snack box.

For a fastfood joint we waited restaurant time.

Desired outcome: Quick service as expected from a fastfood place

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McDonald's Category
McDonald's is ranked 1 among 57 companies in the Fast Food Chains category