McDonald's

I went and order 20 pieces of chicken nuggets and 2 free medium fires with the coupon code 7038 on the drive thru. I provided the code like the flyer asked, and posted on the speaker. When I went and got my food, there was no chicken nuggets and I kindly ask for it knowing that once the code was processed and accepted on my phone the code 7038 will change to a different one. The lady on the window was confused and so I show her my coupon on my phone and she told me to move forward and park on parking spot one and will send someone out to give me my 20 piece nuggets. A employee by the name of ( Fidel) came out with an additude insisted that he have never saw such coupons and he won't provide me with my 20 piece nuggets. I asked him again if he will acknowledge the coupons and complete my order of 20 nuggets. He refused and I left the scene without the 20 piece nuggets.

On this date October 21, 2021 I visited restaurant only to use ladies bathroom.
Very unclean store inside lobby and definitely the ladies bathroom. Thank you. The restaurant inside lobby is very dirty. And ladies bathroom very dirty. Too many young ones hanging out in lobby from high school and employees are talking very loud very disrespectful.

The date of the incident is Wed Oct 13, 2021 . I visited the McDonald's store #40135 located in the Stockyards WM at 2525 St Clair Ave W Toronto, Ont [protected] at 4.52p.m
I had made arrangement with the store Manager 2 days prior to my arriving, to use the free WIFI and order a meal also. When I arrived and wanted to set-up my laptop and plug it into an electrical outlet...there was NO OUTLET, at all in the ENTIRE retail food outlet place.
I went to the then, store manager, to ask about the wall outlet, who did not respond to me at all...Sorry cannot help you...
I went to the Customer Service Dept of Walmart and the Lady there point to an electrical outlet at the wall far down from the McDonald's and in the area where the checkout cashiers were. I asked her for an extension cord and she said "NO". I told her I could not sit at a table in McDonald's to do some work if I did not have a long extension cord ...she said ..."No"...Sit on the floor at the electrical outlet and work there.
I sat on the cold floor for 2 hours and no one even offered me a blanket or chair.
I finished my work and then asked customer service to call the GM of Walmart and he came and we chatted about the situation. He told me that McDonald's is a 'tenant ' of Walmart and that for some unknown reason there is 'no electrical outlet ' in the area. There are electrical outlet for the kitchen machine, but they are located in the back behind the counter area.
I was very upset by all this and very humiliated.
I feel Walmart is responsible for designing the store without electrical outlets readily available in common areas. It is also false, misleading advertising to say, "Free WIFI" at 11, 500 stores and then not to allow customers to use it more than 10 minutes or so because they cannot plug their laptop in to recharge the battery or use it with the extension cord for the laptop...How can you provide a partial service and not a full service? It is like providing a hamburger with some onions on it and no meat ...it's a hamburger isn't it and it only cost $1.00 ...why complain?
I find this entire situation not the usual service for both McDonald's and Walmart ...something has gone wrong here.
I feel I should receive a credit voucher, gift card or a new laptop computer that is ;wireless and does not need a charge ...atleast to feel happy and positive instead of feeling sad and humiliated ...

My son got violently ill with vomiting for 1, 5 days a few hours after eating at this McDonald's. As soon as he finished eating he felt Nauseous then began vomiting and continued for 1.5 days. He's still sick in bed unable to keep even water down and it's Monday. He ate McDonald's Saturday night.

Last couple weekends. I have ordered. Multiple steak beagle meals The. Never. Have sauce or onions on them. Today. I specifically asked. Can u make sure. The steak beagle meal. Have sauce and onions Once at the the speaker. And again at the window. Both time. I was told ok no problem. I waited. 15 min for my food. To get it. With no sauce. No onions. And the beagle was so burnt it was black. And Uneatable

I went to the drive through and ordered 22 dollars worth of food, included was 2 orders of 20 chicken nuggets. When I got the order we got all the sandwiches but we got none of the nuggets even though we paid for them. I would like a full refund because of the trouble this caused me with the people that were relying on me for food. Also the guy at the window was very rude. We asked him to read us our order back and he read two items then said blah blah blah. This was a bad experience and I would not go back. I am requesting a full refund.

What a f-ing scam...and a whole lot of [censored] from a supposed company who promote that they do good. Sham you you to use the monopoly brand to promote your business...You know what- l hate yr [censored]ing plastic toxic food and the pollution it creates

There were 0 cars in front of me. My order was 2 cheeseburgers. I waited over 11 minutes. You can't defend that poor level of service. Fix your organization. Your direct competitor on trooper road doesn't have this same problem. You can't blame the pandemic anymore.

The cashier didn't give me my condiments. I ordered an Big breakfast pancake meal

I went to this McDonalds on October 10. I went about a half hour before breakfast menu was to change. I went to the drive through. I ordered an egg and cheese biscuit meal. The line seemed to be extremely slow. Once I got to the first window. The cashier was very apologetic about the wait. He said that the computer went down, and they were doing orders manually. So I got my order after about 20 minutes in line. I went to park and eat my biscuit to find out they had given me a chicken sandwich. So I walked my order inside the facility. there were about 8 people ahead of me all with complaints about their orders. At this point people were walking in to make orders. But, the manager was telling everyone they were not taking any orders. And the thing I found interesting was that the whole kitchen crew in the back of the restaurant seemed to be standing around with no sense of urgency. Now mind you they had a drive through line around the building. The kitchen crew also seemed to have all been in high school, and not properly trained. not wearing gloves when handling food etc. Now because of the long wait breakfast was over, I had to order a filet o fish. Once I got it out to the car and opened the box. I found a fish patty on two burnt buns. No sauce, no cheese. And to top it off the manager was very unprofessional. She actually tossed my food at me when I told her my issue. Such a shame that customer service is at such a low with so many businesses anymore. The whole painful experience was about an hour long. I even tried to call when my first order was incorrect, and the manager hung up on me when I explained my issue.

I ordered a big Mac meal with extra cheese. I was given a big Mac meal that had extra cheese but no meat. It was ordered last night around 1030 pm on 10/20/21.

I want to complain regarding this talabat driver, , I had ordered in McDonald's I was teaching him how to come in our building but his getting angry and he want me to go down to take my order down, , I choose to order talabat because I can't go outside and the worse things is his very stupid to ask me to go down this is the I'd # [protected] his name showing in the system is naveen

I have tried to redeem my instant wins but the app refused to upload while in the cue. I could not go back as there were cars behind me.
I had to buy the meal.
I had this before and the app mentioned it was due to McDonalds fault.
At home i have dowloaded the codes and tried again later but it has a 15min. period you can use them so had to pay again.
This instant win only works if you have the physical code but it is crazy as we are in a pandemic and handing over little tokens is dangerous but the only way for me to redeem my instant wins.
I have 15 instant wins on my app but cannot use any of them.

We ordered takeaway 9 October 2021 via Foodora Finland. [protected]. Unfortunately we did not receive what we ordered.
1) cappuccino not received.
2) my daughter ordered a triple cheeseburger meal. I know she made a mistake by accepting nothing in the bun, but really ? Who would order a bun with ketchup only?
3) overall service is not good unfortunately
4) We specifically ordered apple juice and got orange juice.

This is very disappointing, I have never complained before, and for me to do so shows you a lot.
Please advise as to what you will do to satisfy a loyal customer of over 30 years!

My Granddaughter and I ordered a four-piece Happy meal for her and I had two Cheeseburgers no Pickle, extra Ketchup. The Cheeseburgers had a crunch to them then realized there was black stuff on the outside of the burgers bun and the temperature was room temperature so I opened the burger to find it was all black and disgusting looking { both of them } no extra ketchup but I was so hungry I tried eating them any way that turned out to be a big mistake because I got sick and have been up all night so far recovering. Also Tried a French fry from her Happy meal which tasted like cardboard and room temperature and asked her why she was not eating her meal she said it did not taste right. Can't blame her that's for sure. This is not the first time we have had a problem with the food here. I want my money back and in the future, if I get sick from eating there again I will take legal action. It's really sad we half to go through this just for eating at this McDonalds. On Maple Street in Lebanon PA. So mad yo. Around 4:00 pm on October 8, 2021. [protected] My number is [protected]

When I entered the Macdonald zell am see lady of the Mac cafe was very rude to me I asked here if there is American coffe she said no and she was telling bad word about me because I am Arab from Dubai then I went to do complain to her manager he don't understand English so I don't know what did he say also bad word about me then he said go out of Macdonald we will not give u coffe because you are Arab and they tell me a bad words from their language and I went out from Macdonald with out buying any thing iam very sad iam crying i know that Macdonald management will not accept it please I want my rights from you
My email is
Roaa.[protected]@gmail.com

Date: Wed, 6 Oct 2021 18:10:44 +0800
Subject: Frustrated
Annoyed, angry, upset

all this because Kabankanlan does not offer McMuffins for breakfast

I have been enjoying sausage mc muffin with egg for my breakfast for years

I dont know why this store is allowed not to have it and I dont care why

there can be no excuse important enough to permit this travesty

When people see the Golden Aches we expect to see our favorites on the menu

NO EXCEPTIONS

those cheezy bun things are no substitute...they dont even come close in comparison

if I ever get any more of them I will give them to kids and invite them to to throw
then at passing cars just for fun...that is all they are good for

McDo should be properly embarrassed to offer such a disgusting excuse for real food.

Irvin has said it all, but is still not satisfied and won't be until something is done to correct this
serious breach of trust with your customers and supporters.

Hi. I'm writing this message as I'm a loyal customer and I really care about McDonald's as a brand and as an image. I just want someone to hear my complaints rather than giving me bad excuses. Last week I have made an order which came in wrong, cold, missing condiments and the delivery didn't reach my location. I had to go personally to take my stuff although I paid for the delivery fees. I have made a complaint to the local store but all I got was laim excuses and the superviser was very defensive and didn't consider that the customer is always right. Just now, I have made another order over the phone and 30 mins later I receive a call informing me that the order will be cancelled as the delivery cannot deliver to my location which is literally 10 minutes away. Honestly I am very upset due to the lack of professionalism of the staff and especially the bad communications skills they have. The staff should be listening more and try their best to please the customers and not loose them like they've done with me. Unfortunately, i won't be ordered from McDonald's anytime soon and it's not the first time I've been disappointed. i hope someone will take action and investigate in this matter
Thank you and kindest regards