McDonald's
reviews and complaints

My name is roberto zuazo,
I live in downtown Ottawa, and I have a habit of buying coffee with big mac and fries or croissants. But for the last two weeks, when I go to
MacDonald on George Street, Ottawa, Ontario, Canada, K1N 1J4
between 6 to 7 pm. I noticed the pastry shelves are empty, no muffins, no croissants...
And when I asked, "Why your pastry shelves are empty!? How come you are not making pastry?!
The answer,"We are not going to make it anymore! You can choose other things but no pastry!"
Unfortunately, for the last 2 weeks, this has been happening.

Unsatisfied customer

My receipt: Store # : 40075, Trans# 1LNGFYY41M
Aug. 26th, 2021

we flew from the airport of Burgas decided to eat with the family at McDonald's, approaching to make an order for zo received inadequate behavior of the employee who claimed that she was the manager! her impudent behavior discouraged us from forging something! take action on this inadequate person photo attached below…. such an inadequate person cannot work in the field of customer service!

I went through the drive-thru ordered my meal filet of fish large fry large Dr pepper and a Big Mac with the meat on the side, when I got home my drink was watered down, my filet of fish was hard on the ends, I didn't get my meat on the side from the big mac, and my caramel frappuccino was watered down as well. I then tried calling but no one would answer

Very disappointed
Chris G.

Briefly, I ordered 1 large coffee for 1.59 ..when I handed the girl a 5 dollar bill she told me I had to round up because McDonald's has a change shortage..So now you want me to pay 2.00 for a cup of coffee that cost 1.59. I asked where the round up goes to And she didn't know...Why would I donate to McDonald's? They have more money than me. I then told her I would pay for my coffee with a credit card and give gave me my 5 back...I am sending a copy of this to corporate as I would be interested in knowing if they are aware of your practice there...next time, I will just leave without my order...

I work 3rd shift at the hospital I get my lunch break at random times early in the morning I have been to the McDonald's on hibiscus boulevard in Melbourne Florida three times they tell me they're closed for cleaning while they're all sitting out on the sidewalk chit chatting and having a good time and then the next time you go there's people sitting outside and then they tell you that their systems are down so they can only take cash which is fine if people carried cash all the time and then when you ask how much a large frappé is they tell you the machine is broke for 2 weeks when it was perfectly fine last week. It's always an excuse of things being broke down it is because they don't want to clean the machines or wait on customers, this McDonald's is a disgrace and I hope they get closed down.

I (used to) go to my local McDonald's restaurant in Canyon, TX.
But — the management is terrible, the service is worse. Is there a way for the franchise to be "jerked" — it gets worse and worse.
A customer can go inside to order (but not to eat). The seating inside has been (roped - off, no seating), and the restaurant has just now been refurbished, and then if you try to order... No one wants to take your order. Is that the way it's supposed to be?
And the help has a "mean" attitude, like "why are you here! Don't bother us — we're busy!" is there a way for a McDonald's restaurant to lose its franchise?
They are making canyon (city) look bad (bad) - (bad)!.. Unfriendly, mean, unhelpful... Bad for business!

Drive thru service at McDonalds on Savannah Hwy, Charleston, SC. The line is so slow, unbelievably slow. Send a McDonalds rep down here unannounced and see for yourself. UNBELIEVABLE ! McDonalds can do alot better than this ! Drive thru line wraps all around the building and somerimes in to the very busy Savannah Hwy. Somebody going to get killed ! I understand issues happen sometimes, but this is an everyday occurence. Corporate needs to remedy this situation !

McDonald's lately are not giving their staff change .
When you order you're told "sorry we have no change" which means we now either have to let them keep the change or add more to our debit or credit cards. Or go someplace else to eat. None of which we want to do.
If they are no longer going to have change they need to price their food in only round dollar amounts

The service is so slow but it's understandable because the barely have employees. The employees that are currently working their have nasty attitudes and are not careful with preparing meals ! I asked for a barbecue sauce attitude was serve to me I was charge extra for my sauce and it was forgotten ! I paid for a McDouble and it was not in my bag !

I am hard of hearing and had hard time understanding the person saying because didn't know what order number they saying. Hard with their mask on that I can't read lip. Person that gave me food was very rude/ mean since I was showing her my order number and gave it to me.

They all need training on how to make accommodations for people with disabilities such as deaf or blind or etc. Maybe they all need accommodate by wearing clear mask so people can read lip

I ordered on you app, it took my money and now a lady that's the manager making me feel like a criminal because I want my drink or my money put back on my app. this is very unprofessional and I'm a long time customer, I showed my online order so I don't see what's the problem. my name is Stefanie Harmon and my # [protected] can someone please address this problem soon is really hot in Las Vegas Nevada and I need what I pay for this is fucced up people

Food ordered, not upto standards, part order missing ie, sauces that been payed for, utensils requested but nothing!, coke was literally half cup ful! Rang cottonwood restaurant to be told nothing they could do! But it's nearly 4.00 delivered to our home address, think management needs to be retrained if they think it's acceptable to send these orders out! Not the first time it's been poor, but never complained upto now!

I've always been a McDonalds client since it opened in Egypt and even before that abroad.
Lately, the beef quality has not been upto their level. It has crushed bones in every burger patty. I endup spitting like four times in my last double cheeseburger.

It seems like that Mcdonalds Egypt is taking us for granted but in a hidden manner.

Today I was in line at McDonald's 1909 Marriott, Louisville, TN. between 10. and 10.30 the lady in front took a long time ordering just as I reached the speaker the lunch menu sign came and I was not allowed to order breakfast.it seems to me that if I was in line during breakfast time I should have been allowed to order breakfast. It was not my fault the lady in front of me took so long. The breakfast menu was showing when we got in line. Most McDonalds serve till 11.00 and 11.30 on a Saturday.

This is the second issue I have had with this restaurant I ordered one of the coffee drinks I was told they didn't serve anything but plain coffee.

It is 2 miles from my house I go there often.

Pat Walker
4965 Riversedge Rd
Louisville, TN 37777
[protected]@Charter.net
[protected]

Had a mobile order waited 35 minutes already paid for and they said they couldn't help us and didn't get our food after it being paid for 1656 and left with no food after they took our money when I went inside I got no help phone did not help and drive thru was useless for the two people at the front counter wouldn't help us and just looked at me when I showed them the code and all then I was told I can't help you and walked walked away