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CB Fast Food Chains McDonald's 10400 Gratiot Avenue, Detroit, MI, US
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McDonald's
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McDonald's

10400 Gratiot Avenue, Detroit, MI, US
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1 complaint
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Working hours
Mon
6:00 am - 10:00 pm
Tue
6:00 am - 10:00 pm
Wed
6:00 am - 10:00 pm
Thu
6:00 am - 10:00 pm
Fri
6:00 am - 10:00 pm
Sat
6:00 am - 10:00 pm
Sun
6:00 am - 10:00 pm
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K
8:38 pm EDT

McDonald's - bad service at restaurant constantly

I have complained about this restaurant 4 times, so now I want to write corporate. This McDonalds today, told me to pull over to wait for my order. I waited over 30 minutes for the food. The food was cold so I dont know what I was waiting for. When the employee brought the food, she was rude and forgot my frappe. I had to wait another 20 minutes for the frappe. Then when i received it, it was the wrong size so I had to wait another 10 minutes. I lost time at work spending an hour at a fast-food restaurant, and there was a lot more customers there complaining about their orders. That store needs a manager that cares about the customers and quality of the food. I will never go back to that location ever again because this is the 4th time with a bad experience. I am very dissatisfied and hope corporate can change that store around so the people in the community can have a better experience.

Desired outcome: I would like for corporate to look into that restaurant and change management, or hold the manager and employees accountable for the dissatisfaction of the customers that visit that restaurant.

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