Hotels and Accommodations Featured Reviews
Marriott Residence Inn Summerville, South Carolina - Pricing error
Overcharged for hotel stay, required numerous phone calls to receive a refund. The full amount was not refunded. No apology, no follow up, refused to disclose General Manager's name, the corporate customer service was so frustrating it bordered on deliberate condescension. I was told even if escalated, the response would be the same. This is bad advertising...
Read full complaintHeathlands Hotel Bournemouth - Use of bar and entertainment area
From: jill elliott Sent: Monday, February 12, 2024 10:35 AM Cc: Jeannette ; [protected]@hotmail.co.uk; gavin elliott ; Jill Elliott Subject: Heathlands Hotel Bookings [protected]& [protected] 10.02.24 Good Morning I would like to raise an issue that spoilt our stay at The Heathlands Hotel Bournemouth on Saturday 10.02.24. We booked this night...
Read full complaintRadisson Red Chandigarh Mohali - Lack of cleanliness, service, poor maintenance
Hello, I stayed at this hotel during my stay in India and have a few things that I would like to complain about, First off, when I entered my room as with any room, they put a welcome chocolate plate with the name of the guest staying. The name of the person was not me. The name was written " Melissa" which was another guest! I have taken a photo of thi...
Happiness Inn - Hotel charges (hotel cancelled your booking through releasing our reservation)
Booking ID [protected] This is with regards to charges in our credit card for the amount of Php. 10,008.13 I am disputing this charges for the services we havent use at all and I raised this complaint to Agoda already last 29 Dec which they promised to give us feedback after 24hrs and now they will not refund us. The hotel charged us knowing that the...
RIU Latino resort - Shooting at RIU Latino
24 DEC 2023 – 27DEC 2023 Hello, On December 26,2023 at the RIU Latino our stay became a nightmare. As we relaxed at the pool near the beach, I heard gun shots. I told my grown kids “Let's go” we left our things and ran toward the hotel as other hotel guest are running toward us and the hotel. As I was running a man on the property with a uniform stated...
Read full complaintHaven Inn Hamilton - Hotel rooms
I booked 2 rooms for my colleagues Mandeep Singh and Faisal Salamah at Haven inn Hamilton 1870 Main st w #1. It was booked from Dec 5 to Dec 9. The rooms were damaged and stinky and the hotel wasn’t assisting at all. The hotel staff was rude and did not help. I asked for a refund and they declined that too. I reached The hotel management on call and they...
Read full complaintCCI Hotelres - Charged for scam room after canceling
I was on Tradewinds resort website when an add popped up that appeared to be from trade winds with a special. I selected it and booked a reservation. I almost immediately discovered it was from a 3rd party provider, CCI*hotelres. I looked them up and discovered multiple complaints about this company and multiple reports of it being a scam. I responded to...
Read full complaintCCIHotel @ GetARoom - They charged my credit card for a hotel I did not stay in and without permission
November 2, 2003. 3pm I accidently booked a room at the Hampton Inn in Virginia. I immediately cancelled it and made the correct reservation at the Hampton Inn in Peabody MA. I booked directly with the Hampton Inn in Peabody MA. My credit card was charged $1001.89. Upon arrival at the Hampton Inn in Peabody MA I was charged almost $1000.00 for my 5 night stay, as they claimed they had no idea who [protected]@GETAROOM is.
Read full complaintRamada Grand View - Hotel
I accidentally booked this hotel a second time and when I realized it was the same terrible hotel as before it was already within the 48 hours. This hotel has a severe mold problem and I have serious allergies. It would literally make me sick to stay there. I missed the 48 hour cut off by a couple of hours. Agoda tried to negotiate with them, as I wa...
Read full complaintGrand Crowne Resort Capital Vacations - Timeshare ownership
We are very disgusted and disappointed with our timeshare with Capital Vacations. We used the first timeshare we had, but we did not use the timeshare when it became Capital. When we purchased with Capital, we were promised a cruise, and that never happened. When I tried to follow up on the cruise, we were given excuses and the runaround. We met with...
Read full complaintSonesta Emeryville Hotel - Safety and customer service
I am writing because of my recent experience at the Sonesta Emeryville on Saturday, August 19th. I was taking my daughter back to school and arrived at the Sonesta around 11 p.m. We parked in the hotel lot next to the back entrance and went up to the room with our overnight bags. We left other things in our car intended for her dorm room, etc. In the...
Read full complaintVistana Signature Experience - Westin ocean beach resort villas dba vistana
We prepaid our 200 DUES OF APPROX $4600 to facilitate a week maui vacation on 9-26-23 ton10 -3-23. Due to the Lahaina fires the resort uwas unable to honor our confirmed reservations. As a result we re-booked at cost of another $4,000 for a Kauai trip. The Vistana Group then involunrarily moved our 2003 and 2004 points to restricted status which reduced...
Read full complaintBooking.com & Harties at Metsing - Please refund or choose another date & month
Good day, My name is Oniccah Mzolo I want to lodge a complaint about Booking.com & Metsing at Harties confirmation number: [protected], pin: 8244, I made a reservation via booking.com for accommodation at Metsing at Harties from 25-27 August 2023, and on the 2 August 2023 made a debit order amounting to R2800.00, due to unforeseen circumstances I could'nt...
Read full complaintHotel.com Reservation - Reservation people
I have a room reserved for one night at Monte Carlo Inn in Oakville, Ontario, Canada I called to see if I could get for two nights on Monday they told me no, but had Queen Rooms available! Call Hotel.com have tried three nights in a row to get a good rate! King Room at $205.00 Queen at $232.00 tonight with APP on phone Queen Room at $209.00 TRIED TO USE MY...
Read full complaintHyatt Place - Hotel room
Stayed at this location Hyatt Place Dallas/Allen and this was the worst experience in a hotel that I have ever experienced. I went to this location with two of my kids for vacation and this experience ruined our trip. This room had bed bugs and the room was so dirty! There was stains everywhere and nothing was done about it at all. That was the main issue...
Read full complaintMuthu Clumber Park Hotel and Spa - Hotel holiday
Booked holiday for wifes 50th birthday. Arrived room top floor views of dirty roofs both windows. Wife disabled they changed us. Used facilities pool etc showers not working in spa or changing rooms. Room bath tap trickled no hot water. Spoke to reception told be fixed. Meal wrong drink, food covered in something even though wife said she has stomach...
W Hotel in Hollywood CA - Accommodation
I had booked way in advance accommodation for 4 people two rooms. upon arrival in the afternoon we were shocked to find a big demonstration outside with Mega Phones and drums making all sorts of noises. We went to checking in and found the lobby in total confusion and no rooms ready. We were told to wait for the rooms and we waited patiently. We clearly...
Decameron Hotel in San Andres through Despegar.com - All inclusive package Decameron in San Andres Islas Colombia
When I arrived at the Decameron Hotel in San Andres, I found an unattractive and damaged hotel, without a beach, and with a room in a terrible and unhygienic condition. however, the package that I purchased and that was offered by Despegar was a beautiful hotel with an amazing beach and wonderful room. I immediately complained and asked to be moved to a...
StarPoint Resorts, Inc. - TimeShare
StarPoint Resort Group, Inc. 235 E. Warm Springs Rd STE 107 Las Vegas, NV [protected] August 26, 2023 Customer Info: • Mrs. Octavia Flowers-Adams • Mr. John Adams • 328 Daffodil Dr. • Romeoville, IL 60446 • Contract#: 21230JCT • [protected]@gmail.com • [protected] To Whom it May Concern We signed up for the timeshare agreement with Starpoint...
Read full complaintRosas Garden Hotel - Restrictions placed on.me after I'd signed in
Rosas where happy to take my booking and my money 0n the day then complained I might be a risk to them so they stopped my girlfriend and friends visiting me in my room if i. Was a threat or risk to rosas garden they shouldn't have took the booking. Or told me they weren't going to let my friends in before I signed in not. Take yhe booking yhen start telling...
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