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I booked 2 rooms for my colleagues Mandeep Singh and Faisal Salamah at Haven inn Hamilton 1870 Main st w #1. It was booked from Dec 5 to Dec 9. The rooms were damaged and stinky and the hotel wasn’t assisting at all. The hotel staff was rude and did not help. I asked for a refund and they declined that too.
I reached The hotel management on call and they were rude too. It seemed like some unprofessional guy was talking to me, his intention was only to dupe people.
Country of complaint: Canada
Claimed loss: $900
Desired outcome: Refund of $900
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