Hotels and Accommodations Featured Reviews
StarPoint Resorts, Inc. - TimeShare
StarPoint Resort Group, Inc. 235 E. Warm Springs Rd STE 107 Las Vegas, NV [protected] August 26, 2023 Customer Info: • Mrs. Octavia Flowers-Adams • Mr. John Adams • 328 Daffodil Dr. • Romeoville, IL 60446 • Contract#: 21230JCT • [protected]@gmail.com • [protected] To Whom it May Concern We signed up for the timeshare agreement with Starpoint...
Read full complaintRosas Garden Hotel - Restrictions placed on.me after I'd signed in
Rosas where happy to take my booking and my money 0n the day then complained I might be a risk to them so they stopped my girlfriend and friends visiting me in my room if i. Was a threat or risk to rosas garden they shouldn't have took the booking. Or told me they weren't going to let my friends in before I signed in not. Take yhe booking yhen start telling...
Read full complaintGAR GAR Hotelres - Hidden charges
you have charged £86.91 on 11th August 2023 for what where as I have paid full charges at holidayinn in Hywecomb in UK for one night £140. Can you please explain your charges which are astranomical, your commision should be paid by HollidayINN because you are getting custmer for them. Why you have not explained these charges. I hope you will provide reply very soon.
Read full complaintTravelscape and City Lights Athens Hotel - Burglary
We booked accommodations through air miles.ça for two nights in Athens. Air miles.ça used Travelscape to provide us accommodation options. On Aug 6 we arrived in Athens. We went out for dinner and took our passports with us and our money. We left our MacBook and iPad in the room. After dinner we came back and saw that someone had broken in as these item...
Read full complaintCCI*Hotel Reservation - Hotel reservation charge after cancellation
I booked a room at the Moxy NYC Lower East Side. I booked this through Hyatt Hotels with a confirmation number. I have no emails from CCI*Hotel. Yet, CCI*Hotels charged my credit card for $907.58. When I called CCI* Hotels aka Getaroom aka Choice Hotels, I could not get through to a person. Finally I did get through and a customer service person kept me...
Adagio Access Carrières-sous-Poissy Aparthotel - Claim
Dear Accor, We have received a complaint from one of our mutual customers Ms Koukou (KOUKOU/CHRISTIANA MS). She booked a hotel stay at your Adagio Access Carrieres Poissy hotel in Chambourcy. Check-in Monday 19 June until Friday 23 June. She arrived late on the evening of Monday 19 June 2023 and the hotel check-in was already closed. No futher...
Read full complaintKnysna Inn - Refund dispute
I payed R2318.80 for 4 nights (Sept 3 to 6 2023) at Knysna Inn on 30.07.23. On 03.08.23 I notified the establishment that I would possibly cancel, as alternative accomodation would be available at no additional cost. There is no mention on the website of a zero refund policy, but I was told no refund would be done if the booking was cancelled less than 60...
Comfort In And Suites - O blankets and pillows for pullout bed
I checked into hotel and asked for king bed and pullout sofa for kids, the desk clerk failed to inform me there were no blankets sheets or pillows for pull out bed so when we came upstairs, my son pulled a bed out to set up for the night and realized there were no sheets blankets or pillows anywhere in the hotel so he walked downstairs to ask front desk...
Read full complaintHomeTowne Studios Denver - Lakewood West - Hotel disaster
Where do I start? I have never left bad reviews, even if I had a bad experience somewhere, because I never thought it was worth doing. Still, my friend and I were utterly disgusted, uncomfortable, scared, and frustrated, and I maybe did this to get at least half of the hotel fee back for her because I felt horrible for booking this. I also do not want...
CCI Hotelvalues.com - Defrauded/overcharged on hotel reservation
Hotel reservation website (hotelvalues.com) overcharged for hotel reserved online, and then had excessive cancellation policy ($634 cancellation on a $900 total price). Hotel has no record of the reservation. They refuse to waive the cancellation fee, and Discover card did not approve dispute because there is a written cancellation policy on reservation...
Read full complaintVanllee Hotel and Suites in West Covina California - I would like a discount or they could of let me out of the contract due to there hotel not being in proper condition
I booked a hotel through a 3 way and of course they won’t refund or give youyour money back after I found out that the hotel we are staying the A.C unit has been out 3 weeks . As customers came to the hotel they were not being told or giving them their money back regarding their A . C unit being out . It was 104 degrees with no A.C . I asked for a fan or a discount and they stated they couldn’t help sorry .
Read full complaintSunwing/ Grand Muthu - Hotel Grand Muthu
I booked a 10 day trip to Grand Muthu through Sunwing Website for one adult and 2 children. On the Hotel description it says that there is entertainment and activities for children, a kids club, as well as a la carte restaurants. Arriving at the hotel I was not properly checked in. In my room the following was missing: soap for washing my hands and body...
Read full complaintParis Hotel - Water.
Water shut off in my room. When I awoke I wanted to get ready for the day. When I flushed the toilet it never filled up again and I knew something was wrong so I turned on the faucets and no water at all. Couldn't shower or go down to meet my friends who live locally that were meeting me. Couldn't brush my teeth, comb my hair, shower or shave. The only...
Read full complaintCCi Hotel Reservatons - Hotel room
I booked a room at Hampton Inn St Charles Mo. I made a mistake for one night and cancelled then booked again same mistake cancelled it then booked it for correct 2 night stay. when I got credit card statement I was charged for the cancellations for about $500.00 dollars. Even though I stayed those nights. It was just a typing error. I gave the credit card...
Read full complaintSuburban Studios - Hotel
I recently stayed at the Suburban Studios, 3984 Barrancas Ave, Pensacola FL 32507. I booked my reservation through Priceline and was told check in was at 3:00. Now I did not take in the time change, but when I got to the hotel I was told the room was not ready. My 3:00 check in was EST, they were on CST. No biggie, but they said check in was at 4:00...
Read full complaintSonesta ES Suites Memphis, Memphis Tenn. - A hotel I stayed at that I went through hotwire to reserve the hotel room.
The hotel did not have a key machine to make room keys. The whole three night stay we had to have someone from the desk open our room door every time we left the room. Because we prepaid and they said they would have it fixed by the first morning we stayed. But three nights later it still was not fixed and we had no key to our room. totally dependent on...
Read full complaintCaesar's Hotel - Hotel room
Because the hotel was so large and my room was in a different tower, which was so hard to find my friends. I went over to the tower. They were staying at and stayed in their room, and their room was apparently an older room, and had a lot of what we felt like was unsafe Items in it for instants in the bathroom the glass shower door only went halfway which...
Read full complaint4 Winds Casino Hotel - Bed bugs
We stayed June 12 and 13 as guests of Patty VAVREK. Both my husband and myself received what I have researched are bed bug bites. So disappointed. Please have your staff check room 1334. These are horrible bites. I know this can be a problem but we have never experienced a bug problem before. I just hope we did not bring these pests home with us. Please take care of this situation for future guests.
Read full complaintThe Paris Hotel/Las Vegas, Nevada - Hotel
I stayed at The Paris Hotel from 05/16/2023-05/19/2023. The shuttle drops you off at the back of the hotel, with no instructions as to where to check in or how to find the check-in desk. Once at the desk, I was told I could not check in until 4. p.m. Once I was checked in, I found the room to be dirty, hot and not what I would expect from a major hotel in...
Economy Bookings (economybooking.com) (bookinggroup.com) - Last minute extra insurance charge
Car rental was fine, per se. But at the last minute, they tacked on an extra insurance coverage which they claimed I asked for. I DIDN'T! When i was finally able to get in touch with them the next day, they said too late and sent me an explanation that confirmed the extra coverage was an optional extra and why it was so desirable and sorry but they can't...
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