Hotels and Accommodations Featured Reviews
Bookonline LLC - Hotel service
This is in reference to itinerary #H10976104, confirmation # [protected], and referenced room voucher #230255. I thought I was booking a room with the hotel Sleep Inn, Carlsbad, NM. In fact, I booked it online through Bookonline.com. My check-in date was May 26, checkout date May 30th. After a long 10-hour drive from Oklahoma City to Carlsbad, NM, I arrive at...
Read full review of Bookonline LLCToru Matsurra Rooms - Roomshare
Toru Matsuura, the owner Chinese male, Indian male and female. Discriminate against me due to my race and the white female due to our sex. The Chinees and Indian man turned off the air in my room on my 2nd day and the white female had not had air since March 2025. The two males have air day and night. The men control the units from their rooms and phone. If...
Read full review of Toru Matsurra RoomsRUI Republica - Stay, room and staff
My Wife and I was celebrating our 2nd wedding anniversary. We booked a stay from 5/18/25-5/23/25 @Riu Republica. We called and notified prior to arrival and again once arrival that my wife is 6 1/2-month pregnant. Our room was a suite and was the last building in the back which was a long walk. Room request was put in and room given on 5/20. After being in...
Koln Novotel - Hotel stay
13th-17th April. Howard family stay in Koln city Novotel. Email: [protected]@gmail.com We booked online and paid for breakfast as a family of 4- to be told on arrival we had paid for one person. There was no option or notice on the website to pay for more than 1 person- it read as if it was for 1 family. Why would we pay for 1 person to have breakfast? we...
Read full review of Koln NovotelMercure Nantes Centre Passage Pommeraye - Incorrect reservation
Dear Mercure Nantes Centre Passage Pommeraye staff, We have received a complaint from our mutual customers, Ms. Otriashenkova and Mr. Wouda, related Confirmation numbers: B094ZB9502 & B094ZB9504. They booked a stay at your hotel with an arrival on 10 February and departure 14 February. The guests arrived at your hotel and were told that no valid and...
Read full review of Mercure Nantes Centre Passage PommerayeRiu Republica Hotel Adults Only - Bed bug bites
At the time of arriving we had no spots on us. the following morning I saw a few small red marks on my legs and arms I thought nothing of it. The following morning I woke up and it was a few more so I thought maybe I was allergic to something but still thought nothing major of it. The following morning we woke up and my boyfriend slept in the bed that night...
Ira by Orchid, Mumbai - Hospitality - star hotel chain by Kamat
We booked an executive room at "Ira by Orchid " hotel Mumbai from 10dec2024 to 12dec2024 by paying full quoted amount (27140/-) at reception for our guests. On arrival of our guest an ordinary room was allotted to them. When we noticed this, it was brought to the knowledge of booking personnel, who promised to provide executive room when we return. Upon...
AAA Carolinas - Stranded in the cold
The mantra from AAA for 24 hours road service and 'won't leave you stranded "... lies. My husband has been waiting for help since 1am this morning. Its now 8:15am. It even took AAA an hour to even give him a call back. Since then... nothing. No update. No call. No help. I did call about 3am from home begging for help. Rep said she would call my husband...
Read full review of AAA Carolinas and 1 commentHotelbeds - Hotel booking
On Nov 10, 2024 I booked 2 rooms through HotelBeds for 2 nights each at the AC Hotel by Marriott Sawgrass/Sunrise; 1 room each for myself and my mother-in-law. Check-in was scheduled for Nov 15. On Nov 13 I called to cancel my room because I was diagnosed with COVID. I was told that I had to cancel both rooms and the cancellation fee was $593. At the time...
Read full review of HotelbedsExtended Stay America / Woodfield Location - Service / employer
Dear To, whom it may concern, I would like to bring this information to your attention, I was an employee for an extended stay of America Woodfield location (11-2022-08-2024) I was hired by Rintu Phillip, working night audit from 11pm to 7am, about a week into me working there I was living in another hotel and didn’t have money for rent so I asked rintu if...
Read full review of Extended Stay America / Woodfield LocationRoyalton Cayo Santa Maria - I suggest you invest in a staff training program
TO: October 2024 The Royalton Blue Diamond Resorts Sunwing Vacations Royalton Cayo Santa Maria Sunwing Vacations October 3 - 10, 2024 The Royalton Cayo Santa Maria is a stunning well-maintained property, but unfortunately, it turned out to be a rather unpleasant, scary week-long experience for my sister and me. We arrived by taxi on October 3...
Read full review of Royalton Cayo Santa MariaMotel One Manchester-Piccadilly - Hotel room and services
Sewage smell in the room and no sound proofing wanted us to change the room but the service staff were unhelpful and rude, making the experience even worse. Additionally, smell of dope at the entrance is also the characteristic of this hotel. As a season global traveller I have never experienced anything like it - this hotel is definitely the worst hotel in...
Read full review of Motel One Manchester-PiccadillyWotif - Hotel booking
My wife and I booked accommodation at CitizenM London Bankside hotel for 3 nights (14 June 2024 - 17 June 2024. We had chosen a "King Room". When we arrived in the room, the room was so small that we could not place our 2 suitcases on the floor to unpack. The room was narrow with a King bed at the end of the room that could only be accessed from one side...
Read full review of WotifSandals Ochi Rios Resort Jamaica - Service and Charges
We arrived at Montego Bay Airport 6/28 and were taken to Sandals waiting room to board bus to Ochi Rio Resort. When we informed the bus was ready, we walked outside to see a beautiful Sandals bus which we assumed we would be boarding as did others who assumed the same thing, but we were directed to what appeared to be a small, cramped white Volkswagen...
Read full review of Sandals Ochi Rios Resort JamaicaLord Charles Hotel - Meraki WellnDispute with Lord Charles hotel small business owner becomes victim to bullying by Lord Charles Hotel’s, general manager Julia Ward
Cape Town, 10 June 2024: According to Stats SA the current unemployment has increased to 32.9% in South Africa in 2024. Entrepreneurship has shown to assist in alleviating this. However, (owner of small business) Meraki Wellness, Soraya De Beer-Steiger, her efforts to contribute to employment and the economy, have become futile. This is due to a dispute...
Read full review of Lord Charles HotelHotel Stay at American Inn West Salem WI - Double charged
On March 3 I booked a room in West Salem Wi. I selected to pay at the hotel. I did not get a reservation confirmation. On March 23 or 24 I called to make sure my reservation had was still had not gotten any itenersry. So I called and there was no reservation ( after I called the first time. So I booked it again only this time I prepaid for it using my Venmo...
Hotel Don Miguel Ronda Spain - Hotels excessive charges. And lack of respect for its clients
We rented a superior room in the hotel for 2 nights. may 1st and 2nd 2024. we were given a room in a different building away from the hotel.we were also told that the car park was full. we parked the car in a public car park near by. we went to the room and it was not what we had paid for, so we went back to reception to complain. whilst waiting to be...
Read full review of Hotel Don Miguel Ronda SpainHarrah's AK-Chin Casino - Unreasonable detainment with charges
I booked a room there, which they overcharged my card over 10 times for. While trying to use my players card they restricted my pin so I would go to customer service to fix it. They then lied to me and said security were the only ones who could fix it, little did I know they were going to ban me from their casino due to a circumstance that was not my doing...
Read full review of Harrah's AK-Chin CasinoRitz-Carlton - Hotel room - shower did not work
My name is Donald Hurt and I have been a loyal member of Ritz/Marriot Bonvoy program since 1997. I had booked a stay at the Ritz-Carlton-Rancho Mirage in Palm Springs CA from 3/19/24 thru 3/22/24. During the stay we discovered on day one that the shower did not function. After several call's and numerous visits to the front desk, the problem never got fully...
Read full review of Ritz-CarltonMexico Timeshare - Contract upgrade
Used 2023 contract $55k equity from same resort and $12k on credit card as down payment for upgraded 2024 contract. We rescinded within 5 days. They said they will only give us $12k down back. They say we gave away our 2023 contract when we upgraded. We lose 400,000 points, $55,000, son’s honeymoon and our entire membership! What Mexican law say?
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