Hotels and Accommodations Featured Reviews
Home 7 Bed and Breakfast - Hotel room
We were giving a room at the last minute, the man never told us about anything about the electricity. He just left. When we got into the room there was no electricity. This meant we couldnt charge phones, could run the AC and had no lights or were able to watch TV, we were in the dark for over 6 hours. I was with my teenager daughter who was very scared...
Sonesta ES Suites Memphis, Memphis Tenn. - A hotel I stayed at that I went through hotwire to reserve the hotel room.
The hotel did not have a key machine to make room keys. The whole three night stay we had to have someone from the desk open our room door every time we left the room. Because we prepaid and they said they would have it fixed by the first morning we stayed. But three nights later it still was not fixed and we had no key to our room. totally dependent on...
Read full complaintCaesar's Hotel - Hotel room
Because the hotel was so large and my room was in a different tower, which was so hard to find my friends. I went over to the tower. They were staying at and stayed in their room, and their room was apparently an older room, and had a lot of what we felt like was unsafe Items in it for instants in the bathroom the glass shower door only went halfway which...
Read full complaintSan Lameer Hotel - Unacceptable behavior from spa staff
My son and I are saying in a deluxe suite at San lameer hotel our first time at the resort. We have been looking forward to our trip and were excited about the facilities especially gym and golf course. Naturally our 1st morning we wanted to get to the gym before breakfast . As we arrived at the gym the lights were on and we saw two ladies sitting at the...
Read full complaintOTL Gouverneur Hotel in Sherbrooke Quebec Canada - The hotel has not honored the cancellation through booking.com #[protected] pin #6334
I booked a room at the OTL Gouverneur hotel in Sherbrooke, Quebec, Canada I had 2 pets which they claimed to happily accept but the reality was much different they presented me with a long list of rules that were impossible to comply with and penalties for breaking any one of the rules the financial cost was outrageous so I cancelled and was confirmed by...
Read full complaintBest Western Plus Hotel & Conference Center - Unauthorized credit card charges
On June 15th at approximately 4:14 p. m I called Best Western Hotel located at 5625 O'Donnell St, Baltimore, MD 21224 and inquired if there were any rooms available and what were their rates. The person at the front text notified me that there were rooms available and the rate with AAA would be 148.04 I said I would call back. After checking the rates on...
Read full complaint4 Winds Casino Hotel - Bed bugs
We stayed June 12 and 13 as guests of Patty VAVREK. Both my husband and myself received what I have researched are bed bug bites. So disappointed. Please have your staff check room 1334. These are horrible bites. I know this can be a problem but we have never experienced a bug problem before. I just hope we did not bring these pests home with us. Please take care of this situation for future guests.
Read full complaintThe Paris Hotel/Las Vegas, Nevada - Hotel
I stayed at The Paris Hotel from 05/16/2023-05/19/2023. The shuttle drops you off at the back of the hotel, with no instructions as to where to check in or how to find the check-in desk. Once at the desk, I was told I could not check in until 4. p.m. Once I was checked in, I found the room to be dirty, hot and not what I would expect from a major hotel in...
Westgate Resort Las Vegas - Allowing smoking weed in rooms
We stayed at Westgate Resort in Las Vegas 12/4/22. We smelled someone smoking weed on our floor and believed it was the room next to us. The odor seeped into our room so bad our clothes smelled. We called the front desk and security several times. They finally sent someone to spray the hallway. They never confronted the people in the room smoking. I thought...
Westgate Resort & Palace - Cleanliness, maintenance & safety
I booked a stay at the Westgate Palace Resort in Orlando Fl, which I've been paying a mortgage on for several years. This was my first stay and the resort and I was extremely disappointed. The first thing was the state of the property itself. There are areas that were not safe or well maintained, which is what I thought I was paying very expensive...
CCIHotelRes also known as Getaroom.com - Excessive fees and no refund policy for unused day
Went on Inn at Reading hotel website 5/10/23 to book a 5 day stay 5/14-5/19/23. I selected an inexpensive option and the total came to $404.10 and booked the room. My credit card was billed for $570.48 by CCIHotelRes for the stay. - there had apparently been a seamless transition from the hotel webiste to CCI. I was unaware of this until I approached to...
Read full complaintEconomy Bookings (economybooking.com) (bookinggroup.com) - Last minute extra insurance charge
Car rental was fine, per se. But at the last minute, they tacked on an extra insurance coverage which they claimed I asked for. I DIDN'T! When i was finally able to get in touch with them the next day, they said too late and sent me an explanation that confirmed the extra coverage was an optional extra and why it was so desirable and sorry but they can't...
Read full complaintRamada Limited, Redondo Beach - Front desk employee Marcus
I use this Ramada Limited Redondo Beach 10 stays a year. have used the hotel for 15 years. I am a 70 year old disabled woman recovering from a hospital stay flying in for medical treatment from Hawaii. I have limited use of my hands & use a small tray. Marcus snuck up behind me saying "You can't do that, you can't take that many cups." I said I had to 2...
Read full complaintBudget Inn and Suites Stockton CA - Unsecure room
Somebody came right in my room and I fill unsafe. I I'm a military veteran with have p.t.s.d and I'm a military veteran.the froot desk said they were aware of it and disconnected .I need help unsafe somebody has another key I need refund and or moved to a safer hotel please help I was naked at the time and this person just was standing there look at my like a creep
Read full complaintBritannia Hotel Manchester - My refund which I was told I could have
We where booked for a birthday night out and orded a prestige suite on 11/4/2023. So on the 22/4/2023 we arrived at the hotel and was booked in and everything seemed great till we got to the room and was nothing like the pictures we had seen on line. I went to the main desk and spoke to a lady who was in charge of the check in desk and asked why the room...
Read full complaintGlobal Resort Options - In July 2022 they stated they would help rent out my units to companies with conventions
I was approached to get help in renting my timeshare units for a fee from Global Resort Options. They indicated there were companies looking to rent units for their upcoming conventions in Florida They would pay up to $1800 per week. I had to pay them a fee to be a member in their program. Below is the payment I made. This was way back in July 2022. I have...
Read full complaint and 1 commentRoyalton - Unsafe resort
On 3.7.23, my husband, two sons and I checked into Royalton Splash in Punta Cana. This would have been our 3rd stay at a Royalton resort in 18 months. The first two were amazing. Not this one. We arrived at the resort at 2:00 PM. Upon check in, the front desk clerk attempted to get us to upgrade to the Diamond club. We did not upgrade and his demeanor...
Read full complaintHyatt Detroit Utica MI - GM, Dotty, and staff at the Hyatt
This information should NOT be held private. Utter disgust and not an isolated incident. Whatever that means... Stayed at the Hyatt Utica Michigan location for over 40 days. Paid every single day, on time, they new my situation. Worked with me at first, even paying after 5 or 6 pm. Still paid every single day, ON TIME. once the staff, for whatever reason...
Read full complaintLegends Hotel Resort - Unsanitary
I am reporting issues with my room at Legends Hotel in Jamaica. My sister and I had only 1 washcloth from Sunday (4/9/23-4/12/23) until Wednesday. I was told by front desk staff they didn’t have any. Then, on Thursday (4/13/23) after housekeeping cleaned our room (#303) my sheets, pillow cases, and towels were wet. One towel was damp and appeared to have...
Read full complaintHilton Advance Purchase - Refuse to refund
Booked a reservation through Hilton website but upon check out, the charge became non-refundable. I called immediately as there was a mistake in the booking and I added a second night, so they booked it the same way as the first. So I have two confirmation #’s [protected], [protected]. My trip has since been cancelled as a business professional, plans change...
Read full complaint- Accommodation and Lodging
- Activities and Tours
- Adventure Tourism
- Airlines and Air Travel
- Airport Parking and Transportation
- Bus and Rail
- Car Rental and Taxi Services
- Cruises and Charters
- Eco-tourism
- Home Rental Services
-
Hotels and Accommodations
- Luggage and Travel Accessories
- Mountain and Ski Resorts
- Online Travel Booking Platforms
- Parking and Transportation
- Regional Parks and Gardens
- Theme Parks
- Timeshares and Vacation Rentals
- Travel Agencies and Tour Operators
- Travel and Vacations
- Travel Insurance
- Zoos-Aquariums-Preserves
We have received your comment. Thank you!