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Enterprise Holdings Customer Care Service

Enterprise Holdings, Inc.

600 Corporate Park Drive
Saint Louis
Missouri
United States - 63105

Customer Support Phone Numbers

Phone:
+1 855 266 9289(Car Rental Reservations) 5 0
+1 877 416 0000(en Español) 1 0
+1 866 534 9270(For users of TTY devices) 0 0
+1 855 266 9565(Customer Service) 2 0
+1 800 307 6666(Roadside Assistance) 3 0
+1 866 507 6222(Loyalty Membership) 0 0
+1 866 225 4284(Customers with Disabilities) 0 0
+1 877 881 5500(Business Rentals) 0 0
+1 888 227 7253(Car Sales) 0 0
+1 888 736 8287(Truck Rental) 0 0
+1 877 233 5338(Fleet Management) 0 0
+1 800 325 8838(Maintenance Program Information) 0 0
 

Enterprise Holdings Complaints & Reviews

Enterprise Rent A Car / discriminatory services

Tt
TT. on Jan 14, 2018
My car broke down, I telephoned Enterprise at (909) 888-3241 to rent a car at "E" Street in San Bernardino. When I got there, the 3 employees and 2 other customers were all Mexicans. I am the only Asian elderly woman at the time. I waited for 1 hour, no one acknowledged my presence. I...

Enterprise Holdings / Service

Kc
Kcharles on Jan 12, 2018
I rented from the REGINA Airport location in Canada back in early November, and I have to say it was a terrible experience. I was helped by a young gal named Erica Deschamps whom was utterly horrible at her job. She was rude from start to finish, and acted horribly to her younger staff...

Enterprise Holdings / no vehicle available; take it or leave it; unacceptable service and resolve

Ss
SSpiers on Jan 4, 2018
I had made a reservation for a large SUV (Tahoe/Highlander/Expedition) in June 2017 for my planned family of 5 vacation in the mountains from 12/26/17 - 1/2/18. On 12/22, four days prior to my rental, I additionally called the company and spoke to Drake at Enterprise in Deerfield Beach who...

Enterprise Holdings / re: rental agreement #180966 ref # 951pzk

Sy
Sythuch Powers on Jan 4, 2018
Dear Sir or Madame, Re: Rental Agreement #180966 Ref # 951PZK Unfortunately, I was unable to resolve the above referenced bill despite my discussion yesterday morning with "Brandon "who is employed at Enterprise's 6980 Post Rd, North Kingstown RI. ("Brandon" refused to provide me with his full...

Enterprise Holdings / customer service

Je
Jeniffer55 on Jan 3, 2018
I rent vehicles very frequent from the LAX enterprise location it's always a pretty busy location things are always at a fast pace.I rented a full-size vehicle for New Year's eve December 31, 2017. When I arrive to pick up my rental car there were no cars available in that car class or...

Enterprise Holdings / had reservation, no car available

Pa
Paula Labiche on Dec 24, 2017
I had a reservation on December 8, 2017 to rent a car from the Harvey, Louisiana location at 9:00 a.m., I did call on December 7, 2017 and confirmed my reservation, when I called on December 8, 2017, I was told that they did not have any cars available and they might have one available at...

[Resolved] Enterprise Holdings / enterprise rental car

Br
Brandon Roberts on Dec 15, 2017
So I made a reservation online at 10am a guy calls me at 11am stating there is no cars and there will be no cars at all (Rude) so I call jeff 11:45am he's in the process of visiting branches and promised to call me within the hour with help and details.2pm I call him oh I apologize I...

Enterprise Rent A Car / bill ref.# 7000-2362-2362 rental agreement 9g9qj3 overcharged!!

Bo
Bobbie Yango on Dec 5, 2017
In reviewing my credit card statement enterprise applied a charge to my credit card in the amount of $104.13 for 1 day, I was quoted $34.71 for 1 day. I reserved the car on 10-27-17 (Friday) @ 2:01pm and returned it on 10-28-17 (Saturday) @ approximately 11:00 am. I was told by the rental...

[Resolved] Enterprise Holdings / rental car

Ma
Mandetta68 on Dec 4, 2017
I rented a Mini Van from the Tampa airport with travel and drop off in Islip Airport New York. First thing that happened was I went to pick up the car at the Tampa Airport. There I could not add any of the other two drivers that were driving up to New York with me. The System kept stating...

[Resolved] Enterprise Rent-A-Car / fraudulent damages charges

Dh
Dhaval D on Dec 4, 2017
I rented a car from Enterprise on November 1st around 12:20 pm in Millington TN location. I scheduled it to return it on November 8th at noon. As the gentleman assisted me, he was convincing me to buy their insurance even though I notified him multiple times that I had my own insurance...

[Resolved] Enterprise Holdings / drop off service

Th
Thierry Blain on Dec 1, 2017
I am writing to complain about a very unprofessional and unfair treatment I received today from an Enterprise staff member at Weston FL location located at 1585 N Park Dr Weston FL 33326. Basically I requested to be dropped off at my residence and I was told to wait. After waiting for...

[Resolved] Enterprise Holdings / car rental

Ni
Nikki Wheeler on Nov 23, 2017
First let me say, I have been a loyal Enterprise customer and have been impressed by my experience in the past.in fact, it was such an excellent customer experience, I chose the location on Colfax. It's to bad the new management did not live up to the standard of previous management. In...

[Resolved] Enterprise Holdings / recent experience with renting a vehicle.

Br
Brittany Bell on Nov 21, 2017
I'm writing in regards to the experience I had this past week and a half that I was in possession of a rental car from enterprise rent-a-car. I rented from the airport location in Madison, WI. I called first to make the reservation and receive a price quote for about a week to ten day...

[Resolved] Enterprise Holdings / rental security deposit

Bi
Bintou Sacko on Nov 14, 2017
Hello, my name is Bintou Sacko and i have been cheated on my deposit security from enterprise on W Broad St in columbus ohio. I was told one thing and make me sign for another thing. I specifically told the stuff that I didn't want the extra coverage on the car because I have full coverage...

[Resolved] Enterprise Rental Car / rental car damage

Sc
Scott Ian Morris on Nov 8, 2017
My group rented a Toyota Land Cruiser from Enterprise Rental Car at KEF. My company provided Super Collision Insurance as part of the package. Upon pick up we did a walk through on the car to inspect and identify damage etc... At no time was additional insurance offerings discussed. Upon...

[Resolved] Enterprise Holdings / poor service

Gl
Glen Wilson on Nov 7, 2017
Enterprise Rent-A-Car at 2831 N.Federal Highway, Pompano Beach Florida. Matt the manger is the worst person I ever spoken to I had a Truck that was Rented. I have the key in the Truck ignition not on put three little Dogs in the rear passenger side in a crate then went back to the driver side...

[Resolved] Enterprise Holdings / car rental - gas charges

Al
Alexa Bonilla on Nov 7, 2017
I prepaid for gas but I was never told that I was going to get charge for whatever amount of gas the car had which was a full tank. I returned the car with a half a tank and I called to complaint about it and I spoke to girl Carlie on 11/07/17 7:45am, she was very rude! I've been going to...

Enterprise Rent A Car / poor customer service

Gl
Glen wilsom on Nov 2, 2017
Enterprise Rent-A-Car at 2831 N.Federal Highway, Pompano Beach Florida. Matt the manger is the worst person I ever spoken to I had a Truck that was Rented. I have the key in the Truck ignition not on put three little Dogs in the rear passenger side in a crate then went back to the driver side...

[Resolved] Enterprise Holdings / Car rental

Mo
Mowriyah on Oct 16, 2017
I reserved a car for 10/12 I went to the hobby airport location and tried to pick up a car. One of the representatives at that location helped me and asked for my master card to swipe. Her computer screen froze. We went to the next computer and she tried a couple more time. It was then...

[Resolved] Enterprise Holdings / customer service

Ti
Tiny Thomas on Oct 12, 2017
I want to complain about your representative Nick that works at the Enterprise on International rd in Anchorage, Alaska. First of all he told me that my husband, Lawrence stated that he didn't have 50 dollars in the bank which was a lie because my husband doesn't discuss his finances with...

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