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Enterprise Holdings Customer Care Service

Enterprise Holdings, Inc.

600 Corporate Park Drive
Saint Louis
United States - 63105

Customer Support Phone Numbers

+1 855 266 9289(Car Rental Reservations) 2 0
+1 877 416 0000(en Español) 1 0
+1 866 534 9270(For users of TTY devices) 0 0
+1 855 266 9565(Customer Service) 0 0
+1 800 307 6666(Roadside Assistance) 3 0
+1 866 507 6222(Loyalty Membership) 0 0
+1 866 225 4284(Customers with Disabilities) 0 0
+1 877 881 5500(Business Rentals) 0 0
+1 888 227 7253(Car Sales) 0 0
+1 888 736 8287(Truck Rental) 0 0
+1 877 233 5338(Fleet Management) 0 0
+1 800 325 8838(Maintenance Program Information) 0 0

Enterprise Holdings Complaints & Reviews

Enterprise Holdings / bad customer service and roaches in the vehicles

Oachi Lee on Jul 23, 2017
In mid June of 2017, we received a rental from Enterprise in Aiea HI. Our Suburban was in the auto body shop. Our 24 yr old daughter and our grand daughter, were here visiting at the time. When returning to the vehicle after dinner, we open the door and the van was infested with roache...

Enterprise Rent A Car / Rent a car

Willie101 on Jul 22, 2017
was assigned by Nationwide auto insurance to provide me a rental car, I called the Oxnard branch to set me for pickup and they said yes will pick you up at 5:30pm I waiting but before 6pm I gave them a call and they are busy and told me they will send somebody to pick me up but, after 6pm...

Enterprise Holdings / card charges

Michelle Mountain on Jul 19, 2017
july 14, 2017 I tried to rent a enterprise car and the first swipe of my card they said it was declined. I know that should not happened.He tried two more times and he said it was declined. I left and found out that the card was NOT declined the very first try and over $800 was taken from...

Enterprise Holdings / i have been significantly overcharged on my credit card

Charles Edward on Jul 18, 2017
I rented a vehicle in Nice, France. On return, the agent indicated apparent damage to the vehicle with zero evidence of said damage. The agent inspected the car for about 10 minutes with the light on his cell phone trying to find something. It was probably one of the most humiliating...

Enterprise Holdings / dawnisha green assistant branch manager rude

C.Lopez on Jul 14, 2017
Today at 530 My husband and I left work and went to the closest location to pick up a rental car due to an accident. Car was in the body shop. While we were talking to the young man name Rincy about renting a car. Dawnisha was arguing with a customer and extremely loud I couldn't even hear...

Enterprise Holdings / enterprise car salesman terrance b. cosby/non-refundable deposit

Larry Duvall on Jul 13, 2017
I put a deposit down on a truck that I saw on the enterprise website. The truck was at an Enterprise car sales near Atlanta, GA. Terrance told me that he needed a deposit of $546, so I let him put it on my Discover Card. The truck was brought to Glen Carbon, IL. When we went to look at the...

Enterprise Holdings / hold on my bank account

Pavel 40 on Jul 8, 2017
I rented a car in Montebello branch in Los Angeles from July 3 to July 5th 2017. There was a hold of 233$ on my credit card. I returned the car and closed case in the morning of July 5th. I got charged 53.70$ again. However I never got my 233$ back. Manager said it will be a hold, but the...

Enterprise Holdings / car rental

RaduMoldovan on Jul 4, 2017
Hello! A couple of months ago, I rented a car from National. It was the Jersey City, NJ 07302 branch. After I returned the car, they assumed without consulting me that some damage was done to the car. They charged me the $250 deposit without notifying me. I called a week later and they...

Enterprise Holdings / rental car

Saah on Jun 28, 2017
In my years of using "enterprise", I have never been left so speechless and dissatisfied by an organization. I rented a “Ford Focus” at the 44 Westchester Ave location on 6/22/2017, picked up the car around 8 am that morning. On 6/23/2017, two tires on the car blew out; leaving me stuck in...

Enterprise Holdings / rental car

N/A_ on Jun 23, 2017
I have rented through enterprise and every vehicle I received I have brought back due to condition of interior. I was told by management trainee that they currently do not have auto detail personnel not until the summer. So I inquired about the position and fill out online application but they...

Enterprise Rental Car / rental car service

Damned D on Jun 22, 2017
I rented a car so my boyfriend and I can drive to Sacramento for a family graduation. Neither of us wanted to put the miles on our personal vehicle. I orignally made the reservation for a week. Because it seemed resonable, even though we were returning home after 4 days. Once arriving in...

Enterprise Holdings / the service I received 05/25/2017

Honeytee on Jun 19, 2017
I had a reservation I was picked up at 7 pm. I was upset about that, then the car wasn't clean and the change oil was on. I had no choice but to take it everything was closed. I planned a trip that memorial weekend. So when the weekend was over and enterprise was open I brought the car...

Enterprise Holdings / charge me for damages to a vehicle that they rented me damaged

therese youngblood on May 31, 2017
i rented a chevy cruz from enterprise for three months every month I had it they checked the vehicle for damages and there where none. I used the vehicle for work. my companies policy is they inspect any new vehicles that you drive to remove the company from paying out for damages. my...

Enterprise Rental Cars / reservation

Pamela Gail Parker on May 25, 2017
I (Pamela Parker) went online to place a reservation on May 9th, 2017 for a economy car. I got a email to my email address at pparker@msbaonline.org Dear Pamela Parker, Welcome to the Enterprise Plus membership experience. Your Enterprise Plus member number and user name is 8NQD2HP. I...

Enterprise Holdings / josh watson — poor, disgusting and horrific customer service from management

Danieq on May 20, 2017
Dear Pamela Nicholson, My wife got into a car accident back in September 2016 and our car was totaled. Since that time I have been using Enterprise to rent a car for me to drive her back and forth to work. On Wednesday May 17th, I traveled from Naples, Florida to your location at 1015...

Enterprise Holdings / fraudulent, charges, unethical, employees, deception employee, errors, discrimination unfair work practices bad management unethical behavior

Dealin on May 19, 2017
1st and foremost, let me be fair and start by saying that, I've been renting from enterprise for several years now and I havent had 1 problem with the company or its employees until just recently! Well my nightmare started around 4/8/17. I returned the rental car at a different location on...

Enterprise Car Rental / car rental

Entrerprise Victim on May 4, 2017
Enterprise rented a car to me with defective (parking) brakes, causing the car to slip when parked. In addition to attempting to charge me for the superficial scratch which occurred because the brake failed, they also tried to charge me for a "bulging" tyre (which was not bulging), that...

Enterprise Holdings / amount charged for car rental

Brent Fawcett on Apr 24, 2017
I recently rented a vehicle from and Enterprise outlet at the Mesa Airport on April 7 -15 and I rented online and was charged approx $352 US and I understood there may be extra charges upon arrival but I was charged another approx $425 US when I picked up my vehicle and being from Canada...

Enterprise Rental Car / fraudulent damage claim, impacting my company 13 years later

Mdgtx on Apr 3, 2017
As you can read online, Enterprise has a history of fraudulent damage claims. Over the years it actually seemed to be a revenue source for the company. From the outside looking in it looks like an internal business process problem that is conveniently overlooked. It In 2004 I rented a vehicle...

Enterprise Car Rental / car rental service

shellyrent on Mar 31, 2017
On 3/24/17 I had a reservation for car rental at Enterprise in Dahlgren VA. I have rented a number of times and been picked up at my King George, VA residence. I have a residence in DC, as well, my license is in DC. I am a Rewards Point member there and DC license and VA address are listed...

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