Sales associate with a threatening, bad & racist attitude
On 3/3/2021 I dashed into the store, completely not realizing I didn't have my mask on. I grabbed my things and stood in line. When it was almost my turn, the sales associate rudely said, "I'm not ringing you up. No mask." I explained I forgot, did she have a mask, I d gladly put it on. Again, she rudely said no with an attitude. I turned to the woman...
Dirty inside.
On Feb. 20, 2021, I stopped in at the Dollar Tree, Store # 2096, located at 574 South Avenue, Tallmadge, Ohio 44278 and was shocked at how dirty is is inside. This was my first time to shop at this store and it was the nastiest store I have ever been in. The shelves were a mess and the carpeting looks as though it has not be vacuumed for a long, long time...
Read full review of Dollar TreeRude employees
I drive an hour to this store to get a certain product. I come so often and buy this item in cases that an employee there who said she did the ordering told me just 4 days ago that she would order me cases of this product and would hold it for me. Today, I asked an employee stocking if any more of this product was in the back, she said I can not check for...
Read full review of Dollar Treecashier was rude
Went to store #28 which is in Richmond, Ky . The cashier was so rude that I have decided not to shop there again. The lines are always long however that understandable but the rude cashier isn't. Today my total was $87.00 which I should have just left, she never told me a total, never looked up while scanning items then when she was done stood there as if I was a inconvenience to her. Sorry she had to work today, but it is a job. But the manager there isn't any better so shouldn't expect any different.
Desired outcome: need to train the employees that we are human and need respect.
Condition of store and customer service
Visited the dollar tree store on daniel stuart square 22191 on monday, february 22, 2021 at approximatley 3:15 pm. The store was very messy. There was one shopping cart available. However, i saw a few other empty carts located in the aisles, blocking the path. As if someone left them, but no employee could be bothered to put them back. The young lady...
Read full review of Dollar TreeThe manager
I was shopping in a dollar tree on 89th and Penn ave so Bloomington Minnesota without a mask on and the manager lady harassed me the whole time I was there following me around threatening me calling the cops on me. I have a medical condition that I am exempt from wearing a mask. I asked her if she was a certified Dr. She ignored me yelling at me to get on a...
Read full review of Dollar Tree and 1 commentStore employees
I just visited the Dollar Tree store in Campbellville, KY. Of the three employees that I saw in the store. One had a mask on, but under her nose. The other two did not have a mask on. The one was at the checkout counter, when I asked, "do you not have a mask". She replied, "NO I DO NOT". I told her that I was not happy about the fact that she was not...
Read full review of Dollar TreeStore number 2294 sales associate tandon [protected])
I was in line paying for my products and ask you clerk/store manager to double my bag because the water was heavy and had busted the bag before, he caught an attitude right away, his whole demeanor changed he started saying that he only doing what he was told which was ok but I still insisted that he double my bags of water, he got even more furious with...
Read full review of Dollar TreeA certain young man with dark hair and his attitude and language
My wife and I are faithful customers to your store 7069 on business 60, in dexter, mo and have been since opening day, this time a certain employee a male with dark hair was being extremely rude and loud and being aggressive towards a young employee there, using foul language and being aggressive like he was looking for a fight. He was told several times to...
Rude manager
I have been shopping dollar tree for many years and go everyday. I began shopping at the one on South Main Street in Downtown Wilkes-Barre, PA. I do like to use coupons on some items if I have them. I know your store policy on coupons and have always followed it. The manager began to get nasty to me and told me I can only use one coupon per day! I know it...
Read full review of Dollar TreeThe entry door to the merchants facility
I'm cleaning about the entryway to your Store although it's in a plaza it's still has a door that I'm sure is not gonna fix it it's plywood with a 2 x 4 how secure are we in a pandemic customers merchants purveyors and so forth it's disgusting that you have to enter a store where are you are a large corporation and cannot provide some form of repair or...
Read full review of Dollar TreeCashier was condescending
Feb 13, 2020 around 5:00pm. I shopped at Dollar Tree today and a cashier (middle aged :45+, orange/red hair, glasses, thin) greeted me. Everything was fine until I went to pay. Total was 8.28 and I wanted to pay 20.50. That $20 bill would have covered it but I was trying to get less change back. I would have gotten 12.22 back had she a accepted my change...
Read full review of Dollar TreeHuman resources withholding pay
August 2020, employee Ronald Merritt, Issaquah WA store, requested payment for sick and vacation time due to illness. Store Mgr Anastasia [protected], District Mgr Heidi [protected] have tried to get this resolved. They have submitted the time and attendance but no response from accounting. I am the personal representative for Ronald Merritt at [protected] my name is Joseph Merritt.
Since August there have been 23 calls between myself and the Store Manager and District Manager. They both agree that Ron's pay should have been sent. The Corporate Human Resources and Accounting Department have failed. A letter was also sent to Chief HR Officer Betty Click 1/31/2021 asking for her help. No response.
There is no means available to directly contact the Human Relations representative at the corporate office.
Desired outcome: Accounting to payout Ron's sick and vacation time
Fraud credit card
The last place I used my credit card eas at Dollar Tree. So I went hack they had it at the Alvin, Tx store. O tried to use it and at came up as declined, then I noticed that the card had a sticky surface on it, upon looking closer I saw tape markings around all 4 sides of the card as to tape it down to make a carbon copy of my card. When I checked my bank...
Read full review of Dollar Treecovid
My friend and I were purchasing items for a food pantry we run in our local dollar store in Mt. Arlington. The girl that was ringing us up was obviously not doing well and when I asked if she was ok she complained about having a soar throat. I asked why she was there and if she had been screened before coming to work. I feel that Dollar Tree didn't take the health and safety of their customers seriously or their employees. I am trying to lodge a complaint with dollar tree directly and I am having a hard time getting to an email or having someone answer the phone. Very Upsetting!
Human resources
I would like to know why you have no email for associates to contact about other associates, been trying to fix w-2 with hr in Marietta, Okla and they don't like helping, they just want to set on their butts and do nothing. When someone ask for help or you see someone needing help you need go ask. But they don't, having to pay taxes due to the young lady...
Read full review of Dollar TreeManager and employees
Employees and manager refused to make a guy leave that was verbally abusing me in the store they told me they can't do anything the guy was verbally yelling at me to stay 6 feet and you need to obey the laws and the employee just stood there I asked her are you going to just let him do that to me and she said I can't do anything I said yes you can tell him...
Read full review of Dollar TreeCustomer service by employee/manager
On 2/10/21 at 8:55am. I walked in asking employee if they had iPhone cases which she advised she didn't. As I turned to leave she asked why I didn't have a mask on (which I choose to wear or not to wear as it is not a Georgia law that I must wear one, just a recommendation). I asked to speak with a manager and was advised that she was the manager. She then...
Read full review of Dollar Tree and 1 commentDiscrimination / poor service experienced
On Tuesday, February 9th 2020. I went to the Dollar General to exchange a few items. I am aware that Dollar Tree's policy on not accepting any refunds only exchanges. I was not aware of strict rules that at this location you couldn't take previous items you had purchased with you while you look for the items you want to make the exchange. Stephanie, the...
WBC Soda 4 packs
The staff in the Crescent street Brockton store refused to sell me the Soda by the Four pack in which it was clearly packaged. they took it out of the 4 pack carrier and tried to sell it to me as a four single bottles. When I said something about it the cashier became rude and dismissive and I refused to buy it like that. When i returned to the store the next day, All of the bottles were removed from the Four pack containers and were being sold as single bottle units. Other Dollar tree stores in the area are not breaking up the four packs and selling as single serve bottles.
I find it to be extremely deceiving and the willingness to gouge people in an already economically depressed area during this pandemic is repugnant and reflects very poorly on the Dollar Tree brand.
While this might seem to be a minor issue, it goes directly to the point of the way the cashiers treat the customers and the feeling conveyed that we are sometimes viewed as some kind of an enemy.
Desired outcome: Re package Item Correctly. Re Train Staff
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