Snap Reviews 2024 – All You Need to Know

How responsive is Snap's customer service?

0 Resolved

3 Unresolved

Absolutely frustrating 🫠
It's quite possible that Snap is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Snap's silence.

Keywords

sibling app block girl harassing help problem snapchat business cards call customer email number owner phone proofs service talk busy case number

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Kevon Williams of US

Aug 16, 2019 2:43 pm EDT

Snap scout dating app

Please stop Snapchat girl from harassing me . I block her and she comes right back to harass me.

She harass me over and over again .

Can someone please stop her from harassing me. She is driving me crazy and she will not stop. I can not enjoy this app because of her. Help me with this problem please. I am asking for help to stop Snapchat girl from harassing me.

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ROBIN66 of BRONX, US

Jan 21, 2016 11:30 am EST

Featured review

Snap snap food stamp

dear sir/madam: I am filing an complaint for a sibling that resided. my name is Tony Bobet, i live at 1710 Seward Avenue, Bronx, NYC 10473, apartment, #5-G, the person that i am filing complaint for Raul Bobet, he went to H.R.A for a Snap Re-certification, my case number is #[protected]. i went to on November 23, 2015, they received his document, and told him...

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zyzyzyz of AU

Dec 12, 2015 9:31 pm EST

Snap Rude

Whilst asking for a re -run of business cards this company used my old number on the cards. When I checked them and made a call to them a lady called Julie was adamant they sent proofs that they did not send and could not confirm via email. Would not allow me to talk and then hung up on me. I rang again and the owner Anouk then started to scream at me on the phone and tell me to be quiet and let her talk. She told me the same thing the other lady said. Do not use this type of service whether a business thinks their right or wrong, their is no need to be narcissistic and not listen to the customer and come to a solution.

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agreed not willing to listen totally out of control

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Is Snap legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Snap to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Snap is known for their high standards and safety. If you're thinking about dealing with Snap, it's wise to check how they handle complaints.

Snap earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Snap. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Snap.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Snap.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Snap have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Adult content may be available on snap.com.au. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

Snap reviews first appeared on Complaints Board on Dec 12, 2015. The latest review scout dating app was posted on Aug 16, 2019. Snap has an average consumer rating of 1 stars from 3 reviews. Snap has resolved 0 complaints.

Trustpilot

3.8

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Snap contacts

Snap phone numbers

+61 2 8870 5100
+61 2 8870 5100

Click up if you have successfully reached Snap by calling +61 2 8870 5100 phone number 0 0 users reported that they have successfully reached Snap by calling +61 2 8870 5100 phone number Click down if you have UNsuccessfully reached Snap by calling +61 2 8870 5100 phone number 0 0 users reported that they have UNsuccessfully reached Snap by calling +61 2 8870 5100 phone number

Snap emails

marketing@snap.com.au

98%
Confidence score: 98%

marketing

Snap address

Ground Floor, Building D 12-24 Talavera Rd, North Ryde, New South Wales, 2113, Australia

Snap social media

Snap is related to the Retail Stores category.

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How responsive is Snap's customer service?