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Dollar Tree

www.dollartree.com

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Dollar Tree Complaints Page 20 of 149

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9:18 am EDT
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Dollar Tree Unshoppable store Stroudsburg, PA

The store had 4 aisles completely blocked with roll carts from end to end. you could not even look down the aisle let along shop any of them.

The shevles were empty.

Saturday 3/26/22. One employee working who obviously complained about he company. Also, the outside of the store is TRASHED! So gross for our local community. We all wish you never built this store... what an eye sore!

Heather Lambert

[protected]@yahoo.com

Desired outcome: Clean up or shut down. Unshoppable, and in terrible condition ALL THE TIME.

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12:18 pm EDT
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I went to the Dollar Tree store in Tampa, Florida at the Britton Plaza location on Thursday, March 24th between 8:45 a.m. and 9 a.m. As I was approaching the aisle where they sell office and school supplies there was a Dollar Tree Sales Associate, Dee, standing right in the middle of the aisle. Unfortunately I was not able to get around as the aisle wa...

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11:56 am EDT
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Dollar Tree starting employment

On 3/19/22 I was hired as a store associate in Rock Springs, Wy. Since then I have been getting the run around as I am needing to complete such paperwork as the person that supposeably hired me does not have time to be able to help me complete such paperwork on the computer as I need a job badly and right away. Her name is Rhonda as no one else seems to know how to get into the computer to help me at all as I am struggling financially living paycheck to paycheck and being able to pay my bills

Desired outcome: Want to be able to start working right away

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7:25 pm EDT
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I know that Dollar Tree has increased their price from $1 to $1.25 as of Feb 21, 2022; however, they have yet to change the decals in the windows. They still show $1. So the store advertises that everything is $1, yet when you go inside, everything is now $1.25. Let's get it together and stop with the false advertising. You need to update your window signs so that any newcomer is well aware of the pricing. Thanks

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4:47 pm EDT

Dollar Tree Customer Service

03/21/22 at approximately 10:30AM.

I finished my shopping & went to the checkout. There was no one at the register & I did not see an employee anywhere. I waited a few minutes (I shouldnt have had to wait at all) & when no one came up I left my basket sitting at the register & walked out! This is not the first time this has happened.

This happened at the store in Cloverleaf Plaza in Van Buren, AR.

Desired outcome: I think an employee should always be at the register........I have seen them stocking, etc. & they come up when they see someone, but the customers should not have to wait!

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12:49 pm EDT
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Dollar Tree Never received ordered item order #ed396104937 moisture eliminators sk #160017

On 11/16/21 I ordered a case of Moisture Eliminators Sk #160017 for $39.56

One month went by so I went to the store #4735 to inquire on the order.

The manager told me she had not received it and to request for a refund since it did not come to her store.

On 1/24/22 I called Dollar tree customer service, Danielle and she told me that she would contact the corporate office to issue a refund in 2 days and email me that the refund was forthcoming.

No emails were ever sent and Two billing cycles have passed and no credit was every issued for the $39.56

Desired outcome: Please refund me the $39.56 since I never received my order

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7:00 pm EST
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Dollar Tree Disrespectful attitude/behavior of Patricia & Yesenia to me, customer, in front of customers...

I asked Yesenia, cashier, about the prize for those flowers in a bucket, confirmed it was $1.25, NO matter it looked too cheap; then I was paying much more of that I calculated prior to pay... (as I always do!), Yesenia, the cashier was refusing to give me my $$ back, & forcing me just to get another products..., I requested for the Mgr/Sale Associate Patricia came, store 5421, 1617 SW 107 Ave, Miami, FL33165, ticket [protected] [protected], about 2:29pm, Patricia was so disrespectful to me in front of customers in line; She said about the price... is stupid to believe..., being so disrespetful to me, less than mediocre..., even laughed at me..., which is so UNtolerable, & still she return to me $24 instead of $24.08, so she stole me 8 cents..., on 2.25.22; which I told my family, who plans not to go to that store anymore, as welll as me...!?!?

Desired outcome: Correcting such disrespectful behavior of Yesenia & Patricia to a customer, in front of customers in line... NOT to happen again...!!

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4:37 pm EST
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Dollar Tree All their products

The dollar tree billboards say dollar, the signs in the windows say a dollar, but they are charging $1.25, I was told they are now all that way, but I believe that they shouldn’t start charging the new price until they change their signs. Wouldn’t that be considered false advertising.

This was on March 11th 2022 at 1:00pm the store 1443 NE 181st Ave unit 1005

Portland, Oregon 97230

Desired outcome: They should have to change their signs to read The Dollar + Tree

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7:02 pm EST

Dollar Tree Work schedule

I had a family emergency last week. Therefore I had to miss work. I informed my supervisor. She told me she would get someone to cover my shift until Friday. I came back only to find out I was taken off the schedule and was not given any hours to work. I am one of the best employees they have and this is the way I get treated. I have reached out to the manager but he has not answered me.

Desired outcome: Respect and shifts

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Sean Smg
US
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Mar 25, 2022 8:28 am EDT

That's how things go with this company, good workers are shafter and the slack offs that steal from their team and do drugs in the parking lot are rewarded for being friends with the manager. Even tho the code of ethics clearly says no favoritism.

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1:47 pm EST

Dollar Tree Magic Power cleaner with bleach

Bought the magic power cleaner with bleach today 310/2022 at your store #671

3700 south 27th st Milwaukee Wi.

The cap was loose it wasn’t when I put it on the check out belt. When I took it out of the bag it got onto my shirt (black) and ruined it. The front of my shirt has bleach stains$20.00 shirt. Your checkers should always make sure the caps are tight before bagging.

Sales associate was Nicole

My transaction number is

[protected] [protected]

Desired outcome: Replace my shirt

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12:28 am EST
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Dollar Tree Bad attitude cashier...

The Dollar Tree at 13057 Thunderbird Rd, El Mirage, AZ has a very bad cashiers. Every time have visited this store in the past few months. There is always a cashier with a bad attitude. If this store needs to hire new cashiers with better attitudes. Otherwise I will make it known to everyone I know, not to shop at this store no longer...

Desired outcome: Hire cashier with better attitudes toward the customers.

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7:36 am EST
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Dollar Tree Employee loudly announced that I was buying a pregnancy test

I visited the dollar tree in Madison, Ga store #4720 on 3-3-2022, to pickup a few travel items. One of the items in my basket was a pregnancy test. I took the basket up to the only open register and the employee immediately started complaining about how long he had been there and what time he had gotten to work. Then, looked down and saw what he was scanning and loudly asked “pregnancy tests?!?” I was so shocked and I said “I don’t think you’re supposed to say that…” then he proceeds to say that it was okay because there weren’t many people in the store and that no one comes in anymore since they raised their prices. I live in a small town and word can travel very fast, this was humiliating.

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3:29 am EST
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Dollar Tree Violent employee

On February 16th My daughter and 2 grandsons (3 and 5) were shopping and like typical children they picked up a couple of things in which my daughter tells them to put back. Well this employee comes over and starts berating my daughter about the boys and saying that's why the store is always a mess because of children like that; she kept on and on until my daughter had enough and decided to pick up something and throw it. At that time the employee charged at her and started beating up on my daughter in front of her children. Yes, my daughter was wrong by throwing something, but she didn't deserve to get beat up. The police was called and my daughter was told she could not shop there anymore. No charged were filed.

Desired outcome: I believe the employee should be fired because of the violence she was rude and very violent. (Don't know her name - Africian American with long blonde answers natural color dreadlocks)

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5:42 pm EST
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Dollar Tree Filthy Store

I frequently visit store #1130 in Birmingham, AL. The floors are always dirty and filthy. The floors have never seen a broom or mop. I have been going to the store for years and it's getting worse. There is enough dust in the corners to fill one dustpan. The sopping baskets are dirty as well.

Desired outcome: Please have someone clean this store.

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7:24 pm EST

Dollar Tree Piggy Dirty - Spokane, WA

ALL Spokane, WA stores...Piggy dirty, messy, disorganized, trip hazards, black mold hazards, airborne hazards, employees are dirty and rude.

Avoid, avoid, avoid, avoid.

Desired outcome: Fire the slob regional directors and managers gor doing such a [censored]ty jib running these stores into the ground.

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10:58 am EST

Dollar Tree 4585 hialeah Florida

Hello, good morning, my name is agustín velazquez. I am writing to you in reference to store 4585 which is located in hialeah. I visit this town frequently and I was there last week to buy chocolates for my nephews and they were melted because the store did not have air conditioning today I am going back to go to the store and it is still in the same condition without air conditioning and with a tremendous bad smell.. It may be possible that this problem can be solved where many consumers visit. Sincerely waiting for the problem to be solved thanks help to store

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8:59 pm EST

Dollar Tree Customer service

The state of California has lifted the requirement of wearing face masks, which do not stop ANY potential microbes from spreading, and do present threats to health and personal safety, on Feb 15, 2022. Why, on Feb 22, 2022, was I yelled at, humiliated, threatened, and scolded, for my choice to not wear a face diaper, after complying with the requirement, for two years, that, no one in any capacity of authority, has the authority to require of any of us? Is it up to your employees to continue a policy that they did not implement, that, is actually unconstitutional, and a vast overreach of authority? Is it acceptable that your employees choose to enforce nonsense policies because they ate ill-informed and in unreasonable fear, because they were fooled by the liars in the MSM, who sensationalized the common cold, into a threat to all of humanity? If so, then I will be taking my money elsewhere. I am not willing to suffer condescension from any of your employees, even one more time. I will not be shopping at Dollar Tree for another week, and, if I am confronted again, I will never shop at Dollar Tree again, and, I will help organize boycotts of your stores. The Covid19 HOAX, was a crime against all of humanity, and its pretty obvious, that almost all corporations were criminally complicit, and, it was wrong of you to participate in any way shape or form. A good way for you to redeem yourselves, is to stop participating, and, get on the side of righteousness, because, continuing on this path, you've been on, will only worsen your karma, and, make more severe your outcome...

Desired outcome: Memo to all store managers, the mask mandate is lifted. There will be no enforcement of any face mask requirements on any cistomers...

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10:26 am EST

Dollar Tree Dollar Tree in Thomasville GA on Hwy 19 unsanitary conditions

Good morning,

I visit Dollar Tree stores all over Florida and Georgia quite frequently. The one store in Thomasville Georgia on Hwy 19 is disgusting. The floors are cluttered, dirty and the store smelled like dirty diapers. None of the shelves were organized or clean including the ones up at the front of the store. It was not because they were busy either, the store was empty, the assistant store manager was out front smoking and the two employees in the front only had one other customer. Three customers in the store all together on a Sunday morning. This is a terrible store to come in to and I will not be back there to shop.

I was a part time employee of a Dollar Tree in 2008 and 2009 in Waterford TownCentre Orlando FL., our store was never such a mess and we were never allowed to just stand around and let our shelves and floors look so bad..

Sue Moore

[protected]

[protected]@live.com

Desired outcome: This store needs to be cleaned up and taken care of, the employees are getting paid to do nothing.

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8:32 am EST
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Dollar Tree Online Purchase

Purchased two boxes of candy, each with 24 units in the boxes. One box arrived directly on time, but now it's been a month since the order was placed and approx. 2.5 weeks since the first box arrived and the second is stuck on the 'Label created' stage of shipping but has not gone further in weeks. It seems as though they don't have the candy I want, but I can't find a way to get my order at least partially refunded or get in contact with someone who can figure out why I'm not getting my product.

Desired outcome: Either a refund of at least the half of the order I did not get, or preferably the second half of my order shipped with haste

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4:11 am EST

Dollar Tree Service

I went into dollar dollar tree in tonawanda ny off of payne street and the brought

items to the register to be cashed out. The cashier told me me I was a queer after she cashed me out. The cashier was a white female that looked like she half white and Mexican. Dollar need to hire another other wise there going out of business. The cashier is very rude and unprofessional.

This in tonawanda has very poor customer service

wayne everson

Desired outcome: Hired another cashier

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About Dollar Tree

Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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Dollar Tree is ranked 20 among 120 companies in the Retail Stores category

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