Dollar Tree
reviews and complaints

I went to the dollar tree 2341 main street in Los Lunas one evening a few days ago around 1:30 I got helped from a tall lady a little after that I asked her for help and she was very short and the way she talked to me striked me as being super rude and disrespectful. I was looking at balloons at the time before and I could hear her being disrespectful to her co-worker in her office as well I bet everyone at the store could hear how hateful she was to the coworker. I could hear the girl talking very calm while the manager was yelling at her. I heard her saying she called her bad names which I seen the girl and she looked innocent. The manager shouldn't talk to there employees that way ever.. nor in the tone she did so that others don't hear there conversations. she should be demoted.

I purchased a green dot card with hopes of letting my son use it for purchases. I loaded card with $30. Tried to register the card at green dot app. The card was invalid. Two hours later and several phone calls with green dot corporate; I decided to return the card and find out dollar general will not return My $30. I have called and emailed the manager of store# 6060. I have test to speak to GM or dollar tree Corp about selling these scammer cards.

I was shopping in the Dollar Tree located at 791 Hwy 77 N. Ste 401, Waxahachie TX [protected] on May 8, 2022, and I noticed China Glaze nail polish that I wanted to purchase. There were 3 bottles in the package priced at $1.25 for the package. This was the price displayed on the shelf where the nail polish was placed.

When I went to pay for it, the cashier noted that there was no bar code on the package and wanted to confirm a price with the store manager (Daphne). When Daphne intervened, she stated they were mispriced. I told her she had to honor the price on the shelf, which was $1.25 for the package of 3. She said no and insisted that was not going happen. The cashier opened the package and scanned the individual bottles. First 2 bottles did not have a bar code, the 3rd bottle did and it scanned at $1.25. Daphne walked away before the scan was complete so she didn't see the price come up.

After I paid for my items, I walked toward the manager's office and she closed the door when she saw me approaching. I knocked on the door and I heard her angrily say "Just a minute". After about 5 to 6 minutes she opened the door. I asked her to come and take a look at the display because I wanted her to see it for herself. She was rude and defensive and removed the remaining 15 or more packages China Glaze nail polish from the shelf that were priced at $1.25.

On May 2, 2022 (yesterday) at Store 3172. I encountered some extremely harsh rude behavior from one of your new employees Iesha Santos. I say new because she just started. I walked in with my back pack and LaJoyce spoke to me in a negative tone. I already "knew" it was a set up! If you pay close attention, you can hear it. She was wishing malice and ill will on me. It was in her voice! You don't take one look at a customer and attack them? Besides, I've seen a few people steal out of that store with "no back pack". So, the solution to theft isn't accusing certain customers of stealing with back packs. Please, I been coming in that store since 2009/2010! Long before they even "thought" of working there! Back in 2017 we had to leave our backpacks in the front and they would watch your belongings. And I did exactly that! However, Iesha Santos wanted me to leave my backpack right by the door?! Are you freaking crazy! So someone can just grab it on the way out the door? I asked her was she going to watch my backpack? And she said it wasn't their responsibility. Oh really? Then I told her "So, why would I leave my bag then?" It made no sense what so ever! Lame fallacy logic. Fruitless and pointless. Besides, I already went through this episode with some careless employees at 7/11. Left my bad in "the front" and some bum crackhead smooth walked right out the store with it. Tell her to use her demonic powers and KNOW the bad people who are walking through the door. Don't run from fellow demons! Run from fellow demonic trash but attack the good people? Actually, that's her job! That's what she was taught. She is a light weight! The devil taught her, but he didn't teach her everything-Hello. I always try to work with them and in the process, getting her to fight back. She has "to learn" to fight her demons! But she should have never "signed on". You can serve the devil but don't lie about it. That's what they do! You can serve the devil but you shouldn't listen to them then attack good people. And this is why their kingdom is laid waste. Ruin on top of ruin! Earth is far greater. Their kingdom is only torture and torment! Earth is fairly pleasant:) She is serving the devil and have no idea of what waits for her! That's because he has "lied" to her. That's what they do. And what's up with the hypocrisy? One week she smoking weed and high as a kite at the job. And the next week she is righteous?! Which one is it?

I worked at the dollar tree on 8625 Pendelton Pike, Indianapolis Indiana. Just recently due to the head store manager's unprofessional attitude I ended up leaving during the middle of my shift and making a hard decision to not return. I begin noticing the head store manager's unprofessionalism and rude behavior towards her employees from day one of my employment at this dollar tree. She verbally attacks her employees and belittles them on almost a daily. Especially the other managers who work at this store. She calls them names such as stupid and slow on a regular, right to their faces and behind their backs to other employees and even customers. They were constantly verbally attacked by her. Over time she slowly begins to show her foul mouth and rude attitude and begin to target her stress and anger at me on occasion. On my last day she embarrassed me and yelled at me in front of a line full of customers, I had called her for back up and she ran to the front of the store stomping and screaming at me about how I was slow and telling every customer to get out of my line or they would be there all day. This was only the worst I had received of her unkindness but once again others received much worse. This upset me most because the wasn't even any merit to her comment. The registers were acting up that day and kept declining customers' cards so they were having to repeatedly swipe until it would finally go through.

Customers even refused to get out of my line and go to hers because of the way she was behaving, telling her they would rather stay in my line and be there all day than deal with her.

I am extremely upset I had to walk out just to prevent confrontation with her. I have seen her in action and there is no stopping her backlash when you confront her for her rudeness. She comes at you harder. I enjoyed my actual job here but dealing with her made for a very uncomfortable work atmosphere most days. I will now be put on a do not rehire list because I walked out without notice. Also, I was due to get retro pay for a pay raise that wasn't given till way past the time it was requested by the manager since I quit before being there six months. I feel this is extremely unfair given the circumstances of my sudden departure. I don't know who to directly bring my issues to, but this manager is constantly complained about and nothing is ever done. It's quite sad. I believe this is a form of harassment and nothing is ever done about it.

I was in your store in Farmington Mo today. (4/30/22) The store was filthy. The floors looked like they had not been mopped or cleaned in months. Stock was still in boxes. The shelves were a mess. When I checked out, I asked who the manager was and two girls said they co-managed. I told them that the store was filthy and they responded that the two of them worked the registers and there was no one to do the other work like stocking and cleaning.

If sales are more important to you than the appearance of your store you need to take a step back and rethink things.

On 4/18/22, I went into this store location to make a return of some items that was purchased from another location just days prior to Easter. The items purchased were several baskets that we didn't need or use and took them to the Covington, LA location and the MOD was rude. When asked for the District Manager name or phone contact, she stated that she couldn't give that information. She also indicated that she wasn't able to process the return and that it had to be returned to the store where it was previously purchased.

Nothing on the receipt said purchases had to be returned to the originating location. I was only trying to get an exchange and not a refund.

We are a church organization, simply trying to return merchandise that we purchased too many items for and was looking to simply return them for other merchandise.

Whomever the manager on duty at this store was totally rude from the start.

Our store has been without a manager since June and without a Merchandise manager since March. Store is a mess and we are working ourselves to the bone for what? The pay is not great and they provide nothing to help their employees.

Unloading a truck today and 2 pallets delivered as part of the dollar tree plus left in the middle. How r we to unload the truck? Dollar tree doesn't have a pallet jack...

On and off within the last year there is one store in particular that never has change so, they either don't tell you til you get to the check out or they let it known throughout the store via intercom that they demand you have correct change. Why? Does every other store I shop at have change? Yet DT claims that they can't/don't have change to give to cash paying customers. So, THEY KEEP YOUR CHANGE...Must be a hell of a haul at the end of the day and week when they refuse give change due to customers. So, needless to say Walmart actually has quite a few things that DT has and cheaper...candies...cleaning supplies. So, I will quit going to DT because I am not donating my change to people who just refuse to give change to cash paying customers!

Today I visited a dollar tree in the city of Compton I purchased some items .. I ask if I could use the restroom and the manager said no .. because they don’t have public restrooms and I told her but I am a customer and she said still we don’t have public restrooms … this is not the first time and I am in the process of taking legal actions I totally understand if dollar tree wanna prevent of other people to get into the facility for using the restroom only but I really need to use the restroom please I would like to ask for a copy of the restroom use for customers (policy ) please inform me if you guys are really do something about it … if not so I can do something on my end noe.[protected]@gmail.com

I have TRIED to resolve this for THREE months.

I have tried to deal with this through your website, and the form will not accept the order number.

I have tried different browsers and different machines but get the same result. I am working on a computer, not a phone.

I have tried calling in, but after going through your phone tree, I wait and wait but I never get to talk to a person.

Order Number: EC341019403

I ordered 12 of the Essentials Clear Rectangular Drawer Organizers, 8.75x6.25 in.. Of the 12, 5 are unusable - the corners are cracked.

My local store doesn't carry them, so returning them to the store is useless.

I would like to have 5 new, not cracked, Essentials Clear Rectangular Drawer Organizers shipped to me at no cost to me.

Judith Perry

3201 Dimaggio Way

Antioch, CA 94509

[protected]@dragoncuts.com

On April 5, I went to work and the assistant manager Katrina Kimsey, discussed with me that she had put her 2-week notice in because she was offered a position in the field, she is currently in school for, she stated that she was going to continue working for Dollar Tree part time and said she had discussed this with Rosy our store manager and she had approved it, Than I received a phone call from her crying uncontrollably because she was told on Tuesday to come into work one hour earlier than her scheduled time , she was unable to because she had a prior engagement , up to that point she was on the schedule, she said she woke up that morning and her entire schedule was erased and was told that rosy had hired another manger. Katrina has put her everything into Dollar Tree, she treats her cashiers like the are actual people, I believe that Rosy was being not profession at all by handling an individual with such disrespect and disregard, when an employee gives notice and showed you respect than the employer should show the same. If Rosy was going to just dismiss her like that doesn't, she deserves the acknowledgment? She wanted to continue to work for Dollar tree part time should she be able to? The customers at this store want to sign a petition to get her back if only a few days a week, this store is going to deeply miss her. Rosy only shows favoritism toward employees that are Hispanic and if you are not, she treats you like you are a slave. I never saw the other assistants given the duties she was. It shows with the way she treats her employees and her assistant that was there for a year was thrown away like a piece of trash. I would like to know how I can handle this; Katrina wants to come back but she isn't going to say. Can Dollar Tree do that to an exemplary employee? Please can you respond I would appreciate it! Katrina Kimsey