Dollar Tree

On 12/11/2022, I drove to 5923 Dollarway Rd. Pine Bluff, AR 71602 which was 30 minutes out my way just to get to the store at 7:53pm to be told that I could not come in, in a rude manner, because they close at 8pm. In my opinion, if a store closes at 8pm and it's advertised that it closes at 8pm, then that should be what time the store should close and not at 7:53pm. The lady that told me that met me at the door and would not allow me to gain entrance. It is rude and unprofessional for a worker to act in that manner. I am very dissatisfied, angry, upset, and mainly disappointed about the issue. I was only trying to go in and get a few items for my ill mom. I was very frustrated and would hope for the issue to be addressed and actions to be taken. Is this how you allow your workers to treat your customers. If any questions, you can call me at [protected].

On Dec. 3 2022 my husband and I entered the Dollar tree located in Trinidad Co. @ approximately 8:50pm. We got the items we came in for, and headed to the cashier. The gentleman at the register, who is a manager, stated and I quote..." I'm so closed I can't ring you up! and proceeds to say he cashed out the register. I looked at the time, it was 3 min. Till close. He argued, became a bit snippy and told us next time come at a reasonable time and then tells my husband and next time leave the back pack home as they do not allow packs in the store. We walk where need be as we have no car. I've been going to this store since they opened, never been treated so poorly. He knee we were there, nit to mention there was no announcement about store closing. Highly unprofessional I think. Isn't your patrons who keep dollar tree up and running?

Sadly, we will no longer enter this store. A long time frequent shopper lost.

Thank you for opening this store in my community. I patronize this store from the day it open until dec 2nd 2022. On this day I have decided I would no longer enter this location. Due to it sloppiness dirty uneven floors some area has hole which are covered with gray duct tape. Your inventories are still in it orginal boxes where they stay for weeks unend. You have senior who patronize the store because of the price. Your company should be concern for the customers also for the conditions in which this store find itself in. Management needs to become closely involved with organizing and making decision with hand on approach its also very important to listen to your customers and employee.

Respectfully

hv

This email is to inform you that I am currently seeking an attorney for the purpose of filing a lawsuit against Dollar Tree for Misleading and False advertising. The price change has not been changed on your sign and it is very misleading to customers. I feel like I have been taken advantage of by the change in pricing for products. I intend to seek a compensatory amount of $50,000.00 Thank you for your time and consideration of this email.

Sincerely,

Jackie Staples

1403 River Road Lot 64

Elizabeth Cit, NC 27909

[protected]@yahoo.com

The Dollar Tree store located on Crestwood Blvd in Birmingham, Al. On Tuesday December 6th I went to the store around 7:30 pm, the doors were locked and customers were inside. I was told by the the staff will have to come and unlock the door to let us in ( there were six other people that came up after me). We saw no staff at all, then a random person, (not staff) came up and yelled to the people outside that the store was closed and no one else could come inside.

The Hamilton Mill Dollar Tree in Buford is by far one of the neatest that I’ve ever encountered. The only thing the store lacks is decorum from the disheveled manager Teri. She is very rude and nasty to customers and employees. From the looks of her appearance she should be angry at not putting herself together before dealing with the public. She always looks scruffy so maybe that’s why she’s always angry. I was so disgusted at how she shouted insults at a technician over the phone who was giving her instructions on how to fix the self check out machine. He was good because the way she spoke to him, he should’ve hung up the phone and let her figure it out herself. She had the nice Asian lady that works there almost in tears the way she shouted at her. Who does this woman answer to?

The store at 410 South Columbia Ave Suite F in Rincon, Ga is rarely open at 10 am when it is supposed to be with employees standing out front on the sidewalk waiting on the keyholder. I would say at least 4 times a week the store does not open on time.

There is also merchandise frequently blocking aisles while waiting to be shelved. I often have to move that merchandise to access shelves to find a product and as well move it to the side of the aisle so I can get around it to go down the aisle.

I've frequented this Dollar Tree at Hamilton Mill 2725 Hamilton Mill Road, Buford, GA 30519 at least three times a week. It's extremely convenient to my house and my job as well as the other shops I frequent. On several occasions, I've encountered a RUDE and DISRESPECTFUL older white woman who says she is the 1st manager. Her name is Teri and if she's not the owner of the store why does she still have a job there. She is disrespectful to the customers as well as the other employees. I've witnessed her behavior quite frequently and asked her would she like if someone spoke to her in that manner. I even asked for a corporate number to make a formal complaint, she told me I could find another Dollar Tree to go to. I've been a Supervisor for over 20 years and my subordinates are never treated with disrespect from me. I've heard her call an employee stupid and that was it for me. I will never enter that store again as long as she's employed there. I will encourage my friends, neighbors and co-workers not to patronize as well. She needs to be trained on how to deal with employees in which she supervises other than calling them names like "stupid" and telling them they don't have common sense. Also she needs training on how to deal with the public. She's not friendly or pleasant in appearance or demeanor. Her behavior is deplorable and should be looked into. No one should be treated with such blatant disrespect TERI! WHO IS HER BOSS?

Store #3438 wellsley ave, spokane 9am 11/22/22 manager matt

was called to open 2nd register, was sullen and unpleasent i had 8 rolls of one kind of ribbon and 2 or another. He demanded that he scan each one and scanned one of them twice. I left and immediately returned to request refund. He refused to look at the receipt or count the rolls of ribbon, indicating he had not made an error, without even checking. Refused to provide information on a superior or district manager. His uniform was dirty as is the store. I would like my refund and the manager be reprimanded.

I stopped by this Dollar Tree on 11/22/2022 to pick up a few things needed for donation boxes. I spoke to a stock clerk and asked if I could have 2 of his small empty boxes and he gave them to me. I went to check out and LIsa snatched the boxes out of my buggy and asked why I had them. I told her I asked the stock clerk because I needed them for donation boxes. She proceeded to get ugly and say no Dollar Tree or any other store gives away boxes, I told her the Dollar Tree back home where I am from does all the time and so does any WalMart and Dollar General. She stated all people from Florida are trash and use her dumpster. To which I thought was very rude. She tried to argue with me more about me being in the Dollar Tree, This woman already upset a previous customer and she left out with out buying anything. I asked for my receipt and she did not want to give it me. I told her I need my receipt and she shoved it in my hand. Very rude! Then she told the customer behind me as I was walking out that she deals with these [censored]es every day! I heard him say I dont care and it's not my problem just ring me up I am in a hurry! Very rude. Definitely needs to be let go and hire someone else to do her job.

On 11/21 at 10:03 at store #3093, I purchased several items including 5 holiday cards. The section listed the cards as 2 for $1.00 but when I checked out I was charged $1.00 each. I questioned the transaction and was told the supplier put the cards (there were many) in that section and I should turn the card over to review the back.

I feel this was certainly misleading and cost customers additional expense in this time when prices of everything has increased. Is Dollar Tree trying to defraud its customers?

My wife has been using the Dollar Tree in Big Bear Lake, Calif. for several years.

On 11/03/22 at about noon, my wife asked the assistant manager, Erin, to please call up a second checker because of the long line, the assistant manger then became verbally abusive and gave my wife a 'chewing out' so my wife completed her purchase and left.

On 11/06/22 My wife returned to Dollar Tree to make some new purchases and to return a box of cookies that were bad, and like before there was only one checker on duty working, this time my wife said nothing but a man also waiting in line asked for a second checker be called up front to help. The assistant manager then told him off and when my wife asked about retuning the box of bad cookies she was told by the assistant manager that she could not return them and told my wife to leave the store. The man then began to argue with the assistant manger. The assistant manager then threatened to call the police to have them removed from the store.

At that point my wife and two or three other left. [protected]@live.com

I would like to talk to the district manager of store 7275 in Leesburg Fl. Tonight there was another issue with your employee named Tom that was my final straw of ever stepping foot in their again... This employee Tom feels he must have a social hour with each and every customer talking about this and that and he stops ringing items up while he is talking causing everyone in line to have to wait 2 to 3 times what it would have taken them to cash out. Tonight was no different he started a conversation with the lady in front of me about frivolous things and even as she was 1/2 way to the front door totally ignoring me who was next to be cashed out and then after she left another employee came over and started looking for something off the side of his register and he (still ignoring me) started talking to her and then started looking under the counter with her. Well now I have been waiting atleast 4 minutes being totally ignored and I spoke up asking him if he is going to wait on me and he came with "I am getting to you" As a retail store owner myself I found this to be totally un acceptable and I told him I no longer wanted anything from that store that I would go to your competitor Dollar General across the street (I did go there) Before I left I asked for the district mangers office number as I was going to complain and he refused to give it... Mark Stapleton [protected]