Dollar Tree

I am writing because it’s been over a year and I have not received my refund for the return of two boxes of the, “Beware” signs, order number EC359707467. The signs I ordered on August 24, 2021 (copy enclosed) had a scalloped edge. The signs I received on September 1, 2021 (copy enclosed) had just a straight edge. Becky Ensley is the gal who helped me with the return order (copy of her hand written note is enclosed). As soon as she opened the boxes, I saw the straight edge signs and told her I did not want them because they were not what I had ordered. If I’d wanted those kinds of signs, I’d of just picked up as many as I needed at the Dollar Tree store. Becky supposedly did the return for me but on October 1, 2021, I found out from a co-worker she didn’t know how to do returns.

On October 1, 2021, I received an email saying I had an order to pick up. I took time out of my busy schedule to go to the store and check it out. They found the two boxes of “Beware” signs that were to have been returned on September 1, 2021 still sitting in the back room. That was the order they text me to come pick up. No one there could tell me what was going on. They said a guy would be arriving at 7:30pm that evening and would be giving me a call. But I never received that call.

On 4/22/22, I sent a message to Headquarters & never got a response from them.

I don’t know where else to turn to in getting help.

I would appreciate if you would refund me the $72.00 for the return of the two boxes of the, “Beware” signs plus the $4.32 sales tax bringing the total to $76.32.

[protected]@gmail.com

I recently placed two orders with dollartree on the same day. One came very quickly and dropped off and the other was taking a long time to be delivered. Last week UPS had left me three tickets and asked for a signature. I left each ticket on the door of my house with the signatures on the back like it states and the driver never took the tickets just left another stating that he needed a signature. I called UPS after the third attempt and they said they no longer take signed tickets but the driver wrote on the tickets to sign them. They told me I had to physical be there to get the package. Why have a ticket that says sign if I cant sign? I work during the times they dropped them off I can't be there in the mornings and I have never had a dollar tree order thats needed a signature before. I called Friday evening and spoke with someone in customer service about it and she told me that I would receive a refund when it was returned but I only got back the item cost a not a full refund. I asked the women I spoke with about why it needed a signature and that Ive never had an issue before now with any order I had had from here but she didnt have an answer for me. I called today and spoke with someone on why I did not get a full refund and she said it was because I didnt not sign for the packages and I did the driver just never looked. She just kept stating the same thing over again and saying it's my fault when I was explaining how I did sign for it and its the drivers error that he didnt take the tickets. She said that she only works for dollar tree and not UPS and to take it up with them which I had previously told her I had called them already. My issue is that she was rude when handling the situation and that I should not have to eat the cost of delivery for whoever processed my order at dollar tree for a signature being needed and a delivery driver that apparently can't see4.

Purchase #[protected]// Receipt date 12/19/22 at 13:28PM// I asked for a refund, and she snatched my receipt out of my hand. I was told Riley at this location was a new manager as if that would make me feel better. I had no way of confirming if she was the Manager, she was so rude.

She is extremely rude disrespectful and confrontational! I asked for a refund, and she snatched the receipt out of my hand after I asked for corporate office number. She went to the back office never came back until I asked another cashier to go get her. She came back out after the other teller was explaining to how to contact the corp office as if she wanted to do something. This is a franchise, and she should not be working there, she is horrible (I am sure there is a video of her actions). She should be Fired!~~~ She is not manager material and rude! I am going to the contact every corporate office until I am heard. I am a consumer and spend a lot of money at this location! I will not go to another location and inconvenience myself because of her rudeness! It is unacceptable and unprofessional! The information I received for corporate was incorrect and not sure if it was given to me that way on purpose. I took the liberty of googling corporate office. I want a key decision maker to contact me regarding this matter asap. She is a liability to your organization.

Ms Williams [protected]

The day of this incident was 12/18/22 around 3:30 I went to this store 257 barnett rd ste 100 medford or97501 and purchase some items I went to go check out at register. I was counting my money at cash register while casher number 1 was processing my items she told me total of some 22 dollars, I didn't have enough money I let her know that I asked if take some items way she said she count do that. I told her I can go get my wallet in my car. She called over the second cashier to ask what to do she made a very big deal and annoced that I had no money and that I can't do that there lots of costumers... She then said it was okay I retrieved my wallet and I purchase my belonging with the second cashier I apologies for what happened and I got my bag and as I walked out I hurd talking to customer say in I quote," well, at least some is prepared! When I hurd that I walked to my car crying. I wish I said yes to the receipt or asked for their names... My rights where not validated.

[protected]

I was in the Woodland Park, CO - Dollar Tree store (6527) today and the manager was playing a satan worship teaching, on CD or on his phone, at the register. It was quite loud and extremely unsettling. I state that he is the manager, as he told the customer in front of me that he was the manager. This is extremely unprofessional. I will not be shopping at Dollar Tree at this location again and will post this information on my FB page to warn all local friends to avoid it as well.

I followed instructions and put mini cones on my cats like I always do, this time I was just struggling with money and was like hey let me try the one I see at doller tree all the time..

The main ingredient in something for a cat is literally something that is super poisonous to cats and it just blows my mind. Both of my adult cats started foaming out of the mouth and running around terrified like if they just took a hit of crack or something. I ran and washed it off and gave them 1% milk trying to help them..

Thank god they are alive and I didnt give this to the small cats but my girl cat she has lost alot of weight and is very depressed, the vet says its most likly due to getting poisoned. And my male cat his jaw randomly locks up and he gets very scared and starts throwing himself around which is also from this poison entering their nervous system since you have to put it behind the ears where they can't like it or get to it.

The vet and alot of people have been telling me to sue but my lawer says these people just always find a way to go around the system and win. Tthey are harming and killing animals.. Just take the product off the shelves. Help us fight this because nobody wants to listen until they make the mistake!

Some of us dont have money so we get dumb and sometimes buy things cheap when we shouldnt but you shouldnt be killing our animals

Falsely accused of shoplifting

I have been a client at your store for years I spent hundreds of dollars a week I always put my items in a big bag because sometimes they do not have bags at the front desk anyway as I was shopping one of the store clerks came up and accuse me of stealing I told her to get the manager she got the manager I told them to look through my things they didn’t want to look through my things but they humiliated me in front of a lot of people and I’m going to sue you I’m getting a lawyer

On 12/11/2022, I drove to 5923 Dollarway Rd. Pine Bluff, AR 71602 which was 30 minutes out my way just to get to the store at 7:53pm to be told that I could not come in, in a rude manner, because they close at 8pm. In my opinion, if a store closes at 8pm and it's advertised that it closes at 8pm, then that should be what time the store should close and not at 7:53pm. The lady that told me that met me at the door and would not allow me to gain entrance. It is rude and unprofessional for a worker to act in that manner. I am very dissatisfied, angry, upset, and mainly disappointed about the issue. I was only trying to go in and get a few items for my ill mom. I was very frustrated and would hope for the issue to be addressed and actions to be taken. Is this how you allow your workers to treat your customers. If any questions, you can call me at [protected].

On Dec. 3 2022 my husband and I entered the Dollar tree located in Trinidad Co. @ approximately 8:50pm. We got the items we came in for, and headed to the cashier. The gentleman at the register, who is a manager, stated and I quote..." I'm so closed I can't ring you up! and proceeds to say he cashed out the register. I looked at the time, it was 3 min. Till close. He argued, became a bit snippy and told us next time come at a reasonable time and then tells my husband and next time leave the back pack home as they do not allow packs in the store. We walk where need be as we have no car. I've been going to this store since they opened, never been treated so poorly. He knee we were there, nit to mention there was no announcement about store closing. Highly unprofessional I think. Isn't your patrons who keep dollar tree up and running?

Sadly, we will no longer enter this store. A long time frequent shopper lost.

Thank you for opening this store in my community. I patronize this store from the day it open until dec 2nd 2022. On this day I have decided I would no longer enter this location. Due to it sloppiness dirty uneven floors some area has hole which are covered with gray duct tape. Your inventories are still in it orginal boxes where they stay for weeks unend. You have senior who patronize the store because of the price. Your company should be concern for the customers also for the conditions in which this store find itself in. Management needs to become closely involved with organizing and making decision with hand on approach its also very important to listen to your customers and employee.

Respectfully

hv

This email is to inform you that I am currently seeking an attorney for the purpose of filing a lawsuit against Dollar Tree for Misleading and False advertising. The price change has not been changed on your sign and it is very misleading to customers. I feel like I have been taken advantage of by the change in pricing for products. I intend to seek a compensatory amount of $50,000.00 Thank you for your time and consideration of this email.

Sincerely,

Jackie Staples

1403 River Road Lot 64

Elizabeth Cit, NC 27909

[protected]@yahoo.com

The Dollar Tree store located on Crestwood Blvd in Birmingham, Al. On Tuesday December 6th I went to the store around 7:30 pm, the doors were locked and customers were inside. I was told by the the staff will have to come and unlock the door to let us in ( there were six other people that came up after me). We saw no staff at all, then a random person, (not staff) came up and yelled to the people outside that the store was closed and no one else could come inside.

The Hamilton Mill Dollar Tree in Buford is by far one of the neatest that I’ve ever encountered. The only thing the store lacks is decorum from the disheveled manager Teri. She is very rude and nasty to customers and employees. From the looks of her appearance she should be angry at not putting herself together before dealing with the public. She always looks scruffy so maybe that’s why she’s always angry. I was so disgusted at how she shouted insults at a technician over the phone who was giving her instructions on how to fix the self check out machine. He was good because the way she spoke to him, he should’ve hung up the phone and let her figure it out herself. She had the nice Asian lady that works there almost in tears the way she shouted at her. Who does this woman answer to?

The store at 410 South Columbia Ave Suite F in Rincon, Ga is rarely open at 10 am when it is supposed to be with employees standing out front on the sidewalk waiting on the keyholder. I would say at least 4 times a week the store does not open on time.

There is also merchandise frequently blocking aisles while waiting to be shelved. I often have to move that merchandise to access shelves to find a product and as well move it to the side of the aisle so I can get around it to go down the aisle.