Dollar Tree
reviews and complaints

ip have been a regular customer at this location for the past 8 years and have purchased hundreds of dollars at this store. Suddenly I was told that if I didn't put my backpack in a locker I would not be allowed to shop. So, i said, well then, you've just lost a customer.

eople who are on foot rely on backpacks to carry their wallet, umbrella and groceries, etc. Just because you carry a backpack does not mean you are going to steal something. How about those baby strollers? Lots of room for storing unpaid items in there but, they never tell the mothers to take the baby out of the stroller and park the stroller at the front.

i feel that this is complete discrimination against people who have no choice but to carry backpacks.

hello, i had went into a dollar tree here in Buncombe County it's store 90 and i got what i needed and went and checked out there were a couple that was ahead of me after the cashier rang them up they were going to pay with cash there total was $68 and some change and when they started to hand her the cash the cashier got very rude about the Hundred that the customer had after that she asked and i assume it was a manager she was very rude also. Then after the customers left the employees started talking about how they were not a Walmart or whatever. It is not the customers fault that the store didn't have enough change or whatever they should be grateful that the customers are coming in and spending money and also paying for it instead of steeling it.

thank you,

Brandie McDevitt

I went to The Dollar Tree at 917 Hallandale Bch Blvd., Hallandale, Fl 33009 and was treated with hostility all because I asked an employee a simple question about a purchase. She didn't respond so I asked her in Spanish if she spoke English. She still did not give a response, so I simply stated to myself, how can you get a job in a country and don't speak the language. Then out of the blue some chick who was transgender jumped all over me and ask that I leave the store. We live in America and have a right to free speech. It wasn't anything derogatory that I said to the non-English speaking person. I asked her a simple question she didn't respond, so therefore any comment that I made after that was to myself and there was no reason for anyone outside of the conversation to interject. If they didn't hire so many illegals at that store, then she wouldn't have been so sensitive to my conversation with someone else. There was no reason for the other person to even have been involved because I wasn't even speaking to that person.

7:40 pm 09/13/22 we were checking out I realized my card was in car. I when I returned to register my fiance informed me that the cashier had said that myself and daughter made a post on Facebook how to steal from dollar tree. When I confronted her she told me management had said that. These are false statements coming from dollar tree employee and management. Which I believe to be slander. Both of us was totally humiliated. We are both business owners in the community. My reputation was damaged by cashiers unethical choice of conversation in public.

observation while waiting in line...check out clerk asked customers if they wanted a receipt, before ringing order...she would ring a few items, give customer a total before all items were entered. Then she would put remaining items in bag and collect money. when it was my turn she rang 3 items (i had ten) told me my total was $11.75. then i told her i wanted a receipt. she said receipt would not match the total she gave me. she gave me a receipt for $3.87. I told her i needed a receipt for exact total...(told her i was purchasing for someone else) she got huffy and fidgity. Her name tag said Debbie. She is a thief. I have seen this many times when i worked retail as a supervisor.

Feel free to contact me:

Jackie Lemke [protected]

I have been a long time Dollar Tree shoppers at the EDISON WOODS PLAZA ON RTE 1 NORTH IN EDISON NJ.

I went into the store yesterday Sunday 10/10/2022 and I almost fell over several open boxes in EVERY aisle. If I would have had my phone with me I would have taken pictures to show because if you didn't see it for yourself you would not believe it

The Mgr. that works in there is good for nothing, I only see the asst. Mgr and the cashiers busting there "HUMPS"..

I once was in the store a couple of months ago and I heard the good for nothing Mgr tell the asst. Mgr and staff to get the store in shape and cleaned up because the "BIG WIGS" were coming to inspect the store.

There wad an asst. Mgr who left a few months ago and said that most of the time the back room where all the merchandise is so packed with boxes that you can't even walk back there n that's why shelves are always empty.

There should be random inspections of the store so then"BIG WIGS" can really see how the store is. Of course if you know the important people are coming you will get the stuff done.. shelves stocked and boxes off the floor.

From a VERY DISAPPOINTED CUSTOMER

Store #278 8795 Southern Blvd Ste 106 WPB FL 33411

Saturday 10/8/22 at approximately 6:30pm My wife and I were in this location. I approached an employee that was in in the plastic container aisle straighten up and asked if they carried air fryer filters. Within one second, he said "you didn't say excuse me" I was startled at the response and just stood there for a second and he said you need to say excuse me. I said OK, I laughed turned around and walked away saying what an idiot. Are you serious. I looked back at him again laughing as he said you act like you are entitled you don't get any privilege here. I walked off saying what an [censored] I don't get any privilege HA HA that's funny. We left all of our desired purchases and exited the building immediately saying nothing else. I decided not to cause a scene and tell him what I really thought of him and his attitude and not proceed to dress him down like the condescending comments he had spoken to me. I used to love you company and all its deals and NEVER had an issue with any employee EVER, and as of today I know I never will again along with every other human being I can tell this experience to shop at any of your locations or affiliated stores.

I went in Store #7843 on October 6th 2022 and was looking around and couldn't find a item so I asked Angela the manager and she said there was probably some in the back and when I asked if she could look real quick she had a rude attitude and it seemed like I was bothering her while she was stocking plus she was on her phone when I was trying to ask her so I had to ask her multiple times.

Good afternoon.

I wanted to relay my experience this morning with the Dollar Tree on route 35 in West Long Branch, NJ. Todays issue had me writing this.

I called there this morning to inquire if the dog disposal bags had yet been restocked. I was there earlier on the week and still were not any on the shelves. I asked the cashier when they might receive them and was told trucks come on Wednesdays. I happened to be on the area on Wednesday and still none. Called this am to see if they had been restocked before wasted a trip there for them although usually there almost every day if not there to one of the other locations.

I called and politely asked if they had restocked any and was quickly told no without even looking. I then asked if they knew when they would be restocked, again, no. So tge. Asked if they possibly had them in the back but yet had not been restocked yet. I’ve had many years of retail management experience and do have my bachelors degree in marketing. I’ve been in retail since I was 15. The man was extremely rude and when asked was told his name is John and he is the manager. It’s appalling. May I add the management turnover is inexplainable unless poor pay and corporate support. This store specifically is way understaffed, understocked and a mess. I’m far from the only dissatisfied customer.

Second note. I then called the Shrewsbury location on route 35 in Shrewsbury, NJ. Asked the same and heard her ringing up in the background and she quickly asked for help to go look. The young man answered and placed me in a very brief hold to physically go look. That’s customer service. He then told me they did have them and o asked if he could put 6 (4 pack) of bags on hold and I’d be there in 20 minutes. Politely told yes. Off I went to Shrewsbury. Store well stocked, clean and well staffed. I picked up several other items. I ended up talking with another associate named Glenn ,who was sticking shelves, about another item. I asked if he was the one I spoke to and he said no. A young man behind me named Shiquil said he was. They are both very friendly and assets to your organization. I also met another sales person named Denise also very friendly.. I asked if I could take their pics to add to my complaint. Side note, last time in WLB sales staff were talking to one of the managers about a customer taking a pic and Mgmt said customers are not allowed. Are you aware of the FB page Dollar Tree addicts? I’m on it daily and inspires me to buy different items. Never once do I walk out with 1 item.

This should be reflected in John (WLB), the managers’, performance review as well as a positive one for the staff in Shrewsbury. As convenient West Long Branch is I will avoid that location. They definitely need more staff. Is the pay scale that poor?

This is your personal shopper perspective after a unpleasant phone experience. See photos attached.

I went into the store this evening 5:00 till close to get one item. When I walked into the store there were three ladies at the checkout counter all talking. I walked through the store and got the aisle where the aspirin were. Another lady that worked there addressed me by my first name and asked me how I was, and I said I was fine I just needed to pick up one item and then I would be done. That if I had shut my mouth and hadn't been talking the entire time I was in the store I would have been able to shop but now I needed to get my [censored] out of the store. I never said one word to anyone until I was spoken to first!

The Dollar tree store at :3857 West Broward Blvd, Fort Lauderdale FL, allows violent, and disrespectful panhandlers (beggars), to harass their female customers as they are coming out of the store.

These guys are sitting on the ground in front of their store, with their lunch, and a bucket asking elderly and women with children for money. When you tell him no, he starts to yell and cuss.

I feel that it is the management's responsibility to keep their customers safe and ask these guys to move, If they do not move, then the police should be called. Or better yet have a security guard present.

Store at 4130 Berkshire Ln N, Plymouth, MN 55446

Stopped there today, Tuesday 9/27, at 2:00; the sign on the door said they weren't open on Tuesdays and Sundays. The last time I went it was midday on a Thursday and the sign said they weren't open on Thursdays. Sometimes there's a sign saying "back at 1:00," but it's 2 or 3:00 and it's still locked up. I have been there 5-6 times since the store opened and have only found it open once, and then the merchandise selection was skimpy.

If you go to the Nextdoor website for this area, you will find many people who have the same complaint.